Medical Accounting – Healthcare Compliance & Regulatory Governance

ALTRUST Services - Healthcare Professional Recruitment A Comprehensive Guide
Table of Contents

Medical Accounting – Healthcare Compliance & Regulatory Governance

Medical accounting merges precise financial oversight with strict adherence to healthcare guidelines, ensuring accurate billing and transparent record-keeping. By prioritizing regulatory governance and ethical practices, organizations can minimize legal risks, protect patient interests, and maintain a trustworthy reputation in an ever-evolving healthcare environment.

  1. State-Specific Sales Tax Exemptions for Medical Facilities

    Altrust Services - Essential Tax Planning Tips for Ophthalmologists Maximizing Deductions

      State-Specific Sales Tax Exemptions for Medical Facilities: Unlock Hidden Savings and Boost Compliance Are you losing out on thousands in potential savings because your medical facility isn’t taking full advantage of state-specific sales tax exemptions? If you’re struggling with complex regulations and compliance hurdles, you’re not alone. In this guide, we’ll show you exactly how to navigate these exemptions, optimize your documentation, and ultimately transform overlooked opportunities into real savings—all while ensuring your facility stays fully compliant. Within the first 100 words, you’ve seen that this article is designed to help medical facilities unlock hidden financial benefits, streamline tax processes, and avoid costly mistakes. Read on to discover actionable strategies, real-life success stories, and step-by-step instructions that make the entire process straightforward and stress-free. Key Takeaways: Understand the Basics: Learn what qualifies as a sales tax exemption and why these exemptions can significantly reduce your facility’s operational costs. Navigate…

  2. Document Retention Protocols for Compliance Audits

    Altrust Service - Document Retention Protocols for Compliance Audits

      Document Retention Protocols for Compliance Audits: Securing Your Business with Proven Strategies Introduction Are you overwhelmed by the constant threat of non-compliance? In today’s complex regulatory landscape, document retention protocols for compliance audits are not just a legal requirement—they are a lifeline for your business. Imagine the heart-sinking moment when an audit reveals disorganized records and outdated policies, putting your company at risk of penalties and reputational damage. This article is designed to help you conquer that fear by guiding you through actionable strategies, practical examples, and proven steps to safeguard your organization. What’s in it for you? In the following sections, you will learn how to build a rock-solid document retention strategy that not only meets regulatory demands but also builds trust with your clients and stakeholders. Key Takeaways Clarify Your Retention Policies: Understand the critical elements of a robust document retention protocol. Adopt Actionable Steps: Implement step-by-step guides…

  3. Handling Medicare Reimbursement Policy Changes

    Altrust Services - Insurance Reimbursement Challenges Affect Your Practice

        Handling Medicare Reimbursement Policy Changes: A Practical Guide for Healthcare Providers Introduction Are you feeling overwhelmed by the relentless changes in Medicare reimbursement policies? If the constant updates are causing stress and uncertainty in your practice, you’re not alone. Medicare Reimbursement Policy Changes can seem daunting, but with the right strategies, you can transform these challenges into opportunities for growth. In this guide, you’ll discover actionable strategies, step-by-step instructions, and real-world examples that will empower you to adapt quickly and confidently. Key Takeaways: Understand the Impact: Learn how policy updates affect your billing systems and overall practice operations. Implement Actionable Strategies: Follow a clear, step-by-step guide to update your procedures and maintain compliance. Avoid Common Pitfalls: Identify and overcome the typical mistakes that can hinder your practice’s success. Measure Success Effectively: Discover the key performance indicators (KPIs) and tools that will help you track improvements.

  4. Training Staff on Medicaid Billing Compliance

    altrust services challenges faced by companies outsourcing to work from home providers and hipaa compliance why altrust services is the best choice

        Training Staff on Medicaid Billing Compliance: Empower Your Team to Succeed Are you frustrated by the recurring errors in your Medicaid billing process? If you’ve ever felt the sting of lost revenue and compliance headaches, you’re not alone. Medicaid Billing Compliance is more than a regulatory checkbox—it’s the backbone of a financially sound healthcare operation. This guide is designed to help you transform your approach to staff training, ensuring your team is confident, capable, and compliant. Within the next few minutes, you’ll discover: Key Strategies: Actionable steps to assess, develop, and implement a staff training program that meets compliance standards. Real-World Insights: Stories and examples that illustrate how proper training can prevent costly errors. Measurement Tools: Ways to track and evaluate the success of your training efforts. Avoidable Pitfalls: Common mistakes that could derail your compliance initiatives and how to steer clear of them. 

  5. Managing Breach Notification Costs Under HIPAA

    Altrust Services - Remote Work Challenges: Altrust Services Solves HIPAA Compliance Issues

      Managing Breach Notification Costs Under HIPAA: A Comprehensive Guide to Safeguard Your Business Introduction Are you worried that one unexpected breach could devastate your organization financially? Imagine facing skyrocketing HIPAA breach notification costs that not only drain your budget but also tarnish your reputation. This guide is designed to help you overcome that fear by offering actionable strategies and real-world insights to manage and reduce those costs effectively. In the next few minutes, you’ll learn how to protect your business, optimize your response, and build trust with your stakeholders—all while keeping your expenses in check. Key Takeaways: Understand the full scope of HIPAA breach notification costs and their impact. Learn proactive strategies to minimize risks and financial exposure. Discover actionable steps and real-life success stories that empower your breach management approach. 

  6. Secure Data Encryption Practices for Patient Financial Records

    Altrust Services - Financial Best Practices for Thriving Medical Practices

      Secure Data Encryption Practices for Patient Financial Records Are you anxious about the safety of your patients’ financial data? If the thought of a data breach sends chills down your spine, you’re not alone. Secure data encryption is not just a buzzword—it’s a lifeline for healthcare providers who want to protect sensitive financial information while complying with strict regulations. In this article, you’ll discover practical, actionable strategies to safeguard your data, real-life examples that prove these methods work, and clear steps to measure your progress along the way. Key Takeaways Protect Patient Data: Learn why strong encryption is essential for maintaining the privacy and financial security of your patients. Practical Steps: Gain actionable guidance on implementing both encryption at rest and in transit. Real-World Impact: Understand the benefits through relatable case studies and concrete examples. Measurable Success: Find out how to track your progress with proven metrics and tools….

  7. Implementing Fraud Detection Systems to Meet OIG Guidelines

    Altrust Services - Implementing Fraud Detection Systems to Meet OIG Guidelines

        Implementing Fraud Detection Systems to Meet OIG Guidelines: A Real-World Guide for Professionals Are you losing sleep over potential fraud risks that could jeopardize your organization’s reputation? If you’re searching for a way to protect your business and ensure regulatory compliance, you’ve come to the right place. This guide reveals a clear, actionable process for establishing robust fraud detection systems that align with OIG guidelines. You’ll discover practical steps, proven strategies, and real-world examples to build a system that not only shields your organization but also drives operational efficiency. Key Takeaways Understand the Stakes: Learn what fraud detection systems are and why adhering to OIG guidelines is critical. Step-by-Step Roadmap: Follow a detailed implementation process that covers assessment, system design, and continuous improvement. Actionable Tips: Gain actionable strategies to optimize data integrity, system integration, and staff training. Measure Success: Identify key performance metrics and tools to monitor system…

  8. Navigating IRS 501(r) Rules for Nonprofit Hospitals

    Altrust Services - Top 10 Financial Metrics for Cardiology Practices Proven Results for Profitability

        Navigating IRS 501(r) Rules for Nonprofit Hospitals: Unlocking Compliance and Building Community Trust Are you worried that missing key compliance steps could put your nonprofit hospital at risk? This article speaks directly to healthcare leaders who feel overwhelmed by the complex world of IRS 501(r) rules. Here, you’ll discover actionable strategies to turn daunting regulatory challenges into a clear path toward stronger community ties and lasting financial health. Key Takeaways: Understand the Essentials: Learn the background, purpose, and key components of IRS 501(r) rules. Actionable Steps: Follow a practical, step-by-step guide to assess, update, and monitor your compliance. Real-World Examples: See how hospitals have successfully transformed their compliance efforts, boosting community trust. Measure and Improve: Discover the tools and metrics needed to gauge your progress and avoid common pitfalls. altrust services why companies should avoid outsourcing firms using work from home employees and risking…

  9. Aligning Cost Allocation With HITECH Standards

    Altrust Services - Cut Costs, Increase Efficiency Smart Marketing for Medical Practices

        Aligning Cost Allocation With HITECH Standards: Your Essential Guide to Financial and Regulatory Excellence in Healthcare Are you feeling overwhelmed by the mounting pressure of meeting HITECH standards while ensuring your financial processes remain rock-solid? If your cost allocation practices are leaving you vulnerable to compliance risks and budget surprises, this article is crafted just for you. Discover practical steps, personal insights, and real-world examples that empower you to transform your financial strategy and drive lasting success. Key Takeaways Understand HITECH Standards: Grasp the core elements of HITECH and why they are a game changer for healthcare financial practices. Master Cost Allocation: Learn actionable strategies to align your cost allocation with regulatory demands. Implement a Framework: Follow clear, step-by-step guides that simplify the complex world of financial compliance. Measure and Improve: Discover the tools and metrics that help you track success and refine your approach. Avoid Common Pitfalls:…

  10. Avoiding Stark Law Violations in Provider Compensation

    Altrust Services - Avoiding Stark Law Violations in Provider Compensation

     Avoiding Stark Law Violations in Provider Compensation: A Practical, Human-Centered GuideHave you ever felt that sinking worry when faced with the complexities of compliance? Are you anxious about the financial and legal risks tied to Stark Law violations in your provider compensation practices? If you’re looking for a clear roadmap to safeguard your practice while building trust with your stakeholders, you’ve come to the right place.Within the next few minutes, you’ll discover actionable strategies, real-life examples, and step-by-step guidance to help you design a compensation plan that stands up to scrutiny. This guide is crafted to resonate on a personal level—addressing the real challenges you face every day—and is optimized to answer your urgent search for practical compliance tips.Key Takeaways:Understand the Basics: Grasp what Stark Law entails and how it impacts provider compensation practices.Implement Actionable Strategies: Learn how to assess current practices, design compliant compensation plans, and introduce internal controls.Measure…

  11. Healthcare Compliance & Regulatory Governance

    Altrust Services - HR Compliance Tips for Dentists

     Healthcare Compliance & Regulatory Governance: Navigating Complex Regulations for Optimal Outcomes Are you overwhelmed by the complex regulations that govern the healthcare industry? Do compliance challenges keep you up at night, risking your organization’s reputation and financial stability? This article offers a practical roadmap to Healthcare Compliance and Regulatory Governance, empowering you with actionable strategies and real-life examples to secure your operations and protect patient trust. Below are the key takeaways you can expect from this article: Understand the Fundamentals: Grasp essential concepts and the roles of regulatory bodies that shape healthcare compliance. Implement Actionable Strategies: Discover step-by-step guides and practical tips to build and sustain an effective compliance program. Measure and Improve: Learn how to track progress with proven metrics and avoid common pitfalls that derail compliance efforts. Engage and Convert: Benefit from expert insights and a clear call to action that invites you to take control of your compliance journey with trusted support.

  12. Preparing for CMS Audits in Healthcare Financial Operations

    Altrust Services Identifying Key Financial Metrics: Top Accounting Strategies for Ophthalmology Practices

        Preparing for CMS Audits in Healthcare Financial Operations Introduction Are you feeling the pressure of an upcoming CMS audit? Imagine turning the anxiety of scrutiny into the confidence of proactive control—this guide is your first step toward transforming challenges into opportunities. CMS audits can disrupt your financial operations if you’re not ready. With the right preparation, you not only protect your organization but also strengthen your operational resilience and credibility. What You’ll Gain: Practical, step-by-step strategies to organize your documentation Actionable insights to streamline your audit process Real-world examples and expert tips to build a robust audit response plan Key Takeaways: Clear Understanding: Grasp what CMS audits entail and how they impact your financial operations. Actionable Steps: Follow a detailed roadmap that guides you through every phase of audit preparation. Proven Strategies: Learn from real-life success stories and avoid common pitfalls. Measurement Tools: Discover KPIs and tools that…

  13. HIPAA Compliance Requirements for Medical Accounting Teams

    Altrust Services - Accounting Hacks Every Medical Practice Should Know

        HIPAA Compliance Requirements for Medical Accounting Teams: Your Essential Guide to Secure Success Introduction “Are you struggling to protect sensitive patient data while managing complex financial records? Imagine transforming your challenges into a competitive edge with foolproof compliance strategies.” Learn step-by-step actionable strategies for HIPAA compliance. Discover real-world examples that demonstrate how to safeguard your practice and build trust. Uncover methods to generate quality leads and nurture lasting client relationships.Ensure that HIPAA compliance appears naturally within the first 100 words to capture both reader interest and search engine attention. Key Takeaways (Heads-Up): Understand HIPAA: Grasp why strong compliance practices are non-negotiable for your accounting team. Actionable Steps: Get a clear, concise checklist that transforms theory into practice. Lead Generation: Learn how demonstrating compliance can attract high-quality leads and build lasting trust. Measure Success: Discover effective metrics and tools to track your progress. Avoid Pitfalls: Identify and sidestep common…

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

Facebook
Twitter
LinkedIn
Pinterest
Reddit
Tumblr
Skype
Telegram
Digg
Pocket
WhatsApp
X
Threads

Medical Accounting – Healthcare Compliance & Regulatory Governance

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

View Package Price

 

Skip to content