Medical Accounting – Payment Reconciliation Processes

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Table of Contents

Medical Accounting – Payment Reconciliation Processes

 

Payment reconciliation is a cornerstone of effective medical accounting. It helps clinics confirm that all charges align with patient insurance reports and payment records, reducing errors and building trust. By systematically reviewing and matching balances, healthcare offices can avoid billing disputes and strengthen their financial stability.

  1. Checking for Completeness in End of Month Closings

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    Tired of overlooked charges and missing data each month? If your clinic faces these headaches, there’s a real risk of unpaid claims, inconsistent ledgers, and frustrated team members. In this guide, you’ll discover how to handle end of month closings accurately, paving the way for stronger cash flow and happier patients.



  2. Coordinating Payer Remittances with General Ledger Entries

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    Medical offices often wrestle with payer remittances that don’t match general ledger entries. These discrepancies can slow cash flow, spark confusion among staff, and weaken patient confidence. But when your practice implements practical alignment strategies, everything from billing to collections moves in sync.



  3. Understanding the Role of Automation in Payment Matching

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    Greater clarity in payment reconciliation processes often rests on how efficiently teams handle daily transactions. Automation allows medical practices to eliminate slow manual methods, uncover billing gaps swiftly, and maintain accuracy. This shift toward digitized workflows brings peace of mind, especially for clinics dealing with high-volume payments.



  4. Tips for Improving Communication with Finance Departments

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    Efficient payment reconciliation is essential in medical accounting because it shapes clear records and enhances overall financial stability. By working closely with your finance department, you can create a more organized system, tackle late payments, and ensure better clarity in billing.



  5. Detecting Fraud Through Reconciliation Reviews

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    Detecting Fraud Through Reconciliation Reviews Detecting Fraud Through Reconciliation Reviews Ever catch yourself wondering if every transaction in your books is truly legitimate? In medical accounting, meticulous reconciliation reviews are more than just routine—they’re your first line of defense against fraud. This article offers practical, step-by-step strategies to help you spot irregularities, safeguard your practice’s finances, and build a trustworthy system. Key Takeaways Early Warning: Regular reviews can catch suspicious patterns before they escalate. Actionable Steps: Use clear guidelines to identify and investigate anomalies. Enhanced Security: Strengthen your financial controls and build trust with your stakeholders. Why Reconciliation Reviews Matter Beyond balancing your books, reconciliation reviews expose inconsistencies that may signal fraudulent activities. By comparing payment records with claims and bank statements, you create a powerful tool for protecting your practice. Building a Fraud Detection Process A systematic process is essential. Start with a solid foundation and add layers of…



  6. Building Efficient Workflows for Daily Payment Tracking

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    Building Efficient Workflows for Daily Payment Tracking Building Efficient Workflows for Daily Payment Tracking Ever feel swamped by a mountain of transactions and scattered receipts? In the realm of medical accounting, staying on top of daily payments is key to smooth operations. This article shares hands-on strategies to create a workflow that not only organizes your tasks but also enhances your overall efficiency. Key Takeaways Stay Organized: A clear system prevents errors and saves time. Boost Efficiency: Streamlined processes accelerate reconciliation and improve cash flow. Build Confidence: Reliable workflows foster trust among team members and patients. The Importance of Daily Payment Tracking Daily tracking isn’t just about recording transactions—it’s the backbone of accurate payment reconciliation in healthcare. By keeping meticulous records each day, you can catch errors early and maintain a steady cash flow. Crafting Your Workflow Creating an efficient workflow starts with understanding your data and then designing a…



  7. Methods for Managing Returned Checks and Refunds

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    Managing Returned Checks & Refunds Methods for Managing Returned Checks and Refunds Have you ever discovered a returned check or an unexpected refund that threw your day off? In the realm of medical accounting, these little hiccups can really disrupt your routine. This article shares down-to-earth, practical ways to handle returned checks and refunds so you can keep your financial records neat and your practice running smoothly. Key Takeaways Stay organized: Clear record-keeping minimizes disruptions. Act fast: Prompt responses prevent further financial setbacks. Enhance trust: Reliable procedures build stronger client confidence. Understanding Returned Checks and Refunds Returned checks and refunds are not just accounting hiccups—they signal issues that need immediate attention. Learn why these discrepancies occur and how they can impact your overall financial management in healthcare. Step-by-Step Guide for Managing Returned Checks A systematic approach is key. Start with organizing your records and then move on to investigating the…



  8. Ensuring Accuracy with Batch Posting Procedures

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    Ensuring Accuracy with Batch Posting Procedures Ensuring Accuracy with Batch Posting Procedures Are you tired of dealing with chaotic records and the constant stress of missed transactions? In today’s healthcare environment, every detail in medical accounting matters. With a well-structured batch posting process, you can simplify your workflow, reduce errors, and enjoy the peace of mind that comes with precision in every entry. Key Takeaways Streamline Processes: Adopt structured methods to eliminate posting errors. Improve Accuracy: Consistent batch posting minimizes discrepancies in records. Enhance Trust: Reliable procedures build confidence among stakeholders. Overview of Batch Posting in Medical Accounting Batch posting allows you to process multiple transactions simultaneously. When executed correctly, it simplifies payment reconciliation and helps prevent costly mistakes in financial reporting. Step-by-Step Guide to Effective Batch Posting Preparation and Data Organization Begin by gathering all relevant documents and electronic records. An orderly system not only speeds up the process…



  9. Tracking Unapplied Balances in Patient Accounts

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    Tracking Unapplied Balances in Patient Accounts Tracking Unapplied Balances in Patient Accounts Imagine discovering hidden funds that can boost your practice’s financial health. In medical accounting, tracking unapplied balances is crucial to maintain transparency and optimize cash flow. Key Takeaways Accuracy is vital: Clear records prevent revenue loss. Efficiency boosts cash flow: Timely tracking improves financial performance. Actionable insights: Real-world examples guide your process. Overview and Importance Unapplied balances occur when payments aren’t matched with the correct claims. This issue can disrupt your financial reports and delay reimbursements. Understanding and resolving these gaps enhances overall accounting reliability. Step-by-Step Process Gathering Relevant Data Start by collecting all patient account records, bank statements, and remittance advices. Organized data sets the foundation for a seamless review process. Identifying Unapplied Balances Scrutinize your records to spot any payments that haven’t been assigned to claims. Utilize checklists and digital tools to flag these instances accurately….



  10. Handling Discrepancies Between Claims and Payments

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    Handling Discrepancies Between Claims and Payments Handling Discrepancies Between Claims and Payments Every detail counts in medical accounting. Even minor mismatches between claims and payments can unsettle your financial records. This article walks you through practical steps to detect and resolve these differences, ensuring your processes remain accurate and dependable. Key Takeaways Spot errors early: A methodical review prevents small issues from turning into bigger problems. Build confidence: Accurate records strengthen trust with patients and partners. Simplify your workflow: Clear, actionable steps make handling discrepancies more manageable. Starting Your Review Begin by collecting all documentation related to both claims and payments. Organizing your data effectively sets the stage for a smooth and thorough review. A Clear Process to Identify Discrepancies Follow these steps to ensure every record is accurately checked: Gather and Organize Your Documents Collect all claims data and payment records, and arrange them in a logical order—by date…



  11. Reviewing Bank Statements and Remittance Advices

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    Reviewing Bank Statements and Remittance Advices Reviewing Bank Statements and Remittance Advices Financial accuracy is the backbone of reliable medical accounting. This article breaks down the essential steps for reviewing bank statements and remittance advices, offering practical methods that not only streamline your reconciliation process but also build trust with your clients. Key Takeaways Accuracy is Essential: Organize and verify every detail for error-free records. Actionable Methods: Implement simple steps that make your review process efficient and effective. Boost Conversion: Use these techniques to nurture leads and enhance client confidence. Starting Your Financial Review Begin by gathering all your bank statements and remittance advices. A well-organized collection sets the stage for a smooth review process. This initial phase is crucial for identifying any discrepancies early on. Step-by-Step Review Process Follow these steps to ensure your documents are meticulously examined: Collect and Organize Documents Assemble every relevant bank statement and remittance…



  12. Key Steps in Payment Reconciliation for Medical Accounting

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    Key Steps in Payment Reconciliation for Medical Accounting Key Steps in Payment Reconciliation for Medical Accounting Begin your journey towards mastering financial processes that matter. This guide offers actionable tips and step-by-step methods to enhance your payment reconciliation practices while boosting your lead generation and conversion. Key Takeaways Effective Processes: Practical steps streamline your reconciliation tasks in medical accounting. Real-World Insights: Actionable examples and case studies illustrate success in practice. Lead Conversion: Optimize strategies that nurture leads and drive conversion. Understanding the Fundamentals Discover the core elements of payment reconciliation and its role in medical accounting. Learn how well-organized processes can minimize errors and improve overall financial health. Step-by-Step Guide to Payment Reconciliation Follow clear, practical steps to organize and verify every transaction. This guide covers everything from gathering documentation to addressing discrepancies through proven methods. Initiating the Process Start by collecting the necessary documents and data. A solid foundation…



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Medical Accounting – Payment Reconciliation Processes

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MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

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PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
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Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
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  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
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DATA ENRTY SPECIALIST
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Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
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Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
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  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
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  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
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Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
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  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
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  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
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  • Hands-on experience with an HRIS or HRMS
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  • Excellent organizational skills
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  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
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  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

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SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

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