Medical Accounting – Revenue Cycle Optimization in Healthcare

Altrust Services - Mastering Medical Billing Essential RCM Practices for Success
Table of Contents

Medical Accounting – Revenue Cycle Optimization in Healthcare

 

Revenue cycle optimization in healthcare streamlines billing and payment processes to ensure timely, accurate revenue capture. By integrating advanced data analytics and refined workflows, healthcare providers can reduce claim denials, cut administrative costs, and focus on delivering high-quality patient care.

  1. Optimizing Collections Strategies for Unpaid Patient Balances

    Altrust Services - Keeping the Books Balanced Essential Accounting for Medical Managers

        Optimizing Collections Strategies for Unpaid Patient Balances Introduction “Are unpaid patient balances keeping you up at night? Imagine a system that turns lost revenue into steady cash flow.”This opening question immediately addresses the emotional strain and financial challenges you may be facing. Unresolved patient balances not only disrupt your cash flow—they also affect the quality of patient care. Discover how optimizing your collections process can restore financial stability and improve operational efficiency. This article reveals actionable strategies, real-world success stories, and proven methods to optimize your billing process, measure success with clear metrics, and avoid costly pitfalls. Key Takeaways: Identify Core Issues: Learn the underlying causes of unpaid balances and their real impact on your practice. Implement Actionable Steps: Discover step-by-step strategies to streamline your billing process and boost collections. Leverage Proven Metrics: Understand the key performance indicators to measure improvements effectively. Real-World Success: Gain insights from compelling…

  2. Audit-Proofing Revenue Cycle Documentation

    Altrust Services - Proven Methods to Optimize Revenue Cycle Management in Ophthalmology

        Audit-Proofing Revenue Cycle Documentation: The Ultimate Guide to Avoiding Costly Mistakes and Staying Compliant Introduction “Is your revenue cycle documentation audit-proof, or are you risking costly denials and compliance penalties?” The stakes have never been higher for healthcare organizations when it comes to revenue cycle documentation. Audit risks are growing, and errors can lead to claim denials, regulatory fines, and operational setbacks.But here’s the good news—you can safeguard your revenue cycle with the right documentation practices. In this guide, you’ll learn: How to identify and close documentation gaps Practical steps to create audit-ready documentation Tools and strategies to reduce your audit risk Common mistakes that lead to audit failures and how to avoid them Let’s dive into actionable steps that will help you protect your revenue cycle and keep your organization compliant.Altrust Services – Proven Strategies to Optimize Revenue Cycle Management in Psychiatry…

  3. Leveraging AI Tools for Proactive Denial Prevention

    How to Reduce Claim Denials in Dental Billing with Altrust Services

        Leveraging AI Tools for Proactive Denial Prevention: A Guide to Maximizing Efficiency and Reducing Claim Denials Introduction Are claim denials draining your revenue and slowing your operations?Every year, healthcare providers lose billions due to denied claims that could have been prevented. With the right technology, you can transform denial management from reactive to proactive, saving both time and money. AI tools are at the forefront of this revolution, helping healthcare organizations predict, prevent, and resolve denials faster and more effectively than ever. In this article, you’ll discover how to leverage AI tools to prevent claim denials, implement actionable strategies, and measure your success. Whether you’re a healthcare provider or a revenue cycle manager, you’ll find practical solutions for minimizing claim rejections and optimizing your processes. Key Takeaways Understand the impact of claim denials on your revenue and how proactive prevention can reduce losses. Explore AI-driven tools and technologies…

  4. Automating Prior Authorizations to Accelerate Payments

    ALTRUST Services - Essential Pre-Authorization Techniques for Efficient Billing

      Automating Prior Authorizations to Accelerate Payments: The Key to Faster Reimbursements and Improved Cash Flow Introduction: The Prior Authorization Bottleneck That’s Costing You Time and Money Imagine this: A patient needs urgent treatment, but your team is stuck in an endless loop of paperwork, waiting for a prior authorization (PA) approval. Days—sometimes even weeks—pass before the insurance company gives the green light. Meanwhile, your revenue is tied up, your administrative staff is drowning in phone calls, and patients are left frustrated. The truth? Manual prior authorizations are a nightmare for healthcare providers. They drain resources, delay treatments, and slow down reimbursements. But what if you could automate the entire process and accelerate payments effortlessly? This article will break down: The costly challenges of manual prior authorizations How automation speeds up approvals and payments The best tools and strategies to implement automation today Real-world success stories of providers reducing approval…

  5. Addressing Common Coding Errors in Claims Processing

    Altrust Services - The Ultimate Roadmap to Financial Stability for Cardiology Practices

        Addressing Common Coding Errors in Claims Processing Introduction: The Costly Mistakes That Are Draining Your Revenue Every year, coding errors cost healthcare providers millions in lost revenue and unnecessary administrative burdens. One simple mistake—like misusing a modifier or selecting the wrong diagnosis code—can trigger claim denials, delays, and even compliance risks. But here’s the good news: most coding errors are preventable. By understanding common mistakes and implementing best practices, your organization can increase reimbursement rates, speed up processing times, and maintain compliance with ease. Key Takeaways: What You’ll Learn in This Guide The top coding errors that lead to claim rejections and how to avoid them. Best practices for improving coding accuracy and reducing denials. The role of AI and automation in claims processing. Tools and audits to measure and track coding efficiency. Real-world strategies to optimize your revenue cycle. If you’re ready to stop losing money due…

  6. Evaluating Payment Posting Methods for Healthcare Providers

    Altrust Services - Creating High-Quality Financial Reports Expert Tips for Cardiologists

      Evaluating Payment Posting Methods for Healthcare Providers Introduction Billing inefficiencies are costing healthcare providers millions. A simple misallocation of funds can lead to delayed reimbursements, compliance risks, and increased claim denials. If payment posting isn’t done correctly, your revenue cycle takes a hit, affecting cash flow and overall financial stability. The right payment posting method ensures accurate reconciliation, faster claim processing, and reduced errors. Whether you rely on manual entries, electronic automation, or a hybrid approach, optimizing this process is critical for financial success. Key Takeaways Breakdown of different payment posting methods and their benefits. How automation improves efficiency and reduces human error. Best practices for choosing the right method based on practice size and needs. Common payment posting mistakes and how to avoid revenue losses. Actionable steps to streamline your payment posting for smoother financial operations. Let’s explore the best payment posting strategies to keep your revenue cycle…

  7. Integrating EHR Systems With Medical Accounting Practices

    Altrust Services - Key Accounting Techniques to Implement

        Integrating EHR Systems With Medical Accounting Practices: The Key to Financial Accuracy & Efficiency Introduction: Are Financial Inefficiencies Hurting Your Practice? Imagine this: A busy medical practice processes hundreds of patient transactions daily, but due to disconnected systems, claims get delayed, invoices pile up, and revenue leaks unnoticed. Sound familiar? If your Electronic Health Records (EHR) system doesn’t sync seamlessly with your medical accounting, you’re likely facing: Billing errors leading to revenue loss Compliance risks and potential legal issues Inefficient workflows slowing down payments The good news? A well-executed EHR-accounting integration can eliminate these issues, streamline workflows, and boost profitability. Key Takeaways: What You’ll Learn in This Guide Why integrating EHR with medical accounting is essential for financial accuracy How to choose the right system for seamless financial management Step-by-step strategies to automate processes and reduce errors Common pitfalls to avoid when implementing EHR-accounting integration How to measure…

  8. Balancing Patient Registration and Financial Workflows

    ALTRUST Services - Affordable Patient Registration & Verification Processes

        Balancing Patient Registration and Financial Workflows: The Key to Seamless Healthcare Operations Introduction: The Hidden Cost of Inefficiency in Healthcare What’s the Real Cost of Errors in Patient Registration? Every year, hospitals and clinics lose millions due to denied claims, registration mistakes, and financial bottlenecks. Imagine a patient walking into your facility, expecting smooth care, only to face billing disputes, insurance hiccups, and confusion over payments. These frustrations don’t just impact patients—they disrupt your entire financial workflow, leading to delayed reimbursements, revenue loss, and administrative burnout. But What If You Could Change That? This guide dives into how to seamlessly integrate patient registration with financial workflows to reduce errors, accelerate payments, and improve overall efficiency. Whether you’re a healthcare provider, administrator, or revenue cycle manager, these strategies will help you turn registration into a powerful revenue driver instead of a costly bottleneck. Key Takeaways Accurate patient registration is…

  9. Improving Charge Capture Accuracy Through Technology

    ALTRUST Services - Innovative Healthcare Revenue Analytics & KPI Tracking

        Improving Charge Capture Accuracy Through Technology Introduction Are you worried that missed or inaccurate billing might be draining your healthcare organization’s revenue? You’re not alone—recent industry data suggests that up to 40% of healthcare claims can contain errors, directly impacting the bottom line. In a world where every dollar counts, improving charge capture accuracy is no longer just an operational detail—it’s a strategic imperative. By harnessing the right technology, you can drastically reduce errors, improve compliance, and enhance patient satisfaction. In this article, we’ll explore how to generate, nurture, and convert more leads by spotlighting actionable tactics for boosting charge capture precision and showcasing the integral role technology plays in modern healthcare billing. Key Takeaways A Simple Formula for Boosting Revenue: Accurate charge capture translates to timely and proper reimbursement. Technology as a Lifeline: Automated prompts, mobile tools, and integrated EHR systems can reduce human error and drive…

  10. The Role of Denial Management in Revenue Cycle Performance

    Altrust Services - Claim Denials

      The Role of Denial Management in Revenue Cycle Performance Are you exhausted by the relentless drain of claim denials that chip away at your hard-earned revenue? Imagine transforming every denial into a stepping stone for improved cash flow and stronger financial health. In this article, you’ll discover actionable strategies to harness effective denial management and revolutionize your revenue cycle performance. Whether you’re a billing manager or a healthcare administrator, the insights shared here will empower you to fight back against revenue leakage with clarity and confidence. Key Takeaways: Understand the Challenge: Recognize the core factors behind claim denials and their impact on revenue. Implement Actionable Strategies: Learn step-by-step methods to reduce denials and recover lost revenue. Foster Cross-Department Collaboration: Discover how integrating teams can optimize your revenue cycle. Measure and Optimize: Gain insights into key metrics and tools that track and improve denial management performance.

    ALTRUST Services - Top Strategies for Accounts Receivable Optimization in Healthcare

        Proven Tactics to Reduce Days in Accounts Receivable and Protect Your Cash Flow Introduction Tired of watching revenue slip through the cracks while unpaid invoices linger? This article offers proven tactics to reduce days in accounts receivable, strengthen your cash flow, and create a more stable financial foundation. You’ll discover practical ways to speed up payments, build trust with clients, and move your business forward with confidence. Key Takeaways (Heads Up) Clear Terms: Simple payment policies reduce confusion and inspire faster action. Proactive Follow-Up: Automated reminders and consistent communication encourage timely responses. Relationship Building: A personal touch can motivate clients to pay promptly. Smart Tools: The right software streamlines tracking and speeds up billing cycles. Altrust Services – Healthcare RCM: Streamlining Your Billing for Better Cash Flow with Altrust Services

    1. Set the Stage with Clear Payment Terms Clients often delay payment when they’re…

  11. Revenue Cycle Optimization in Healthcare: Streamlining Your Path to Better Financial Health

    Altrust Services - Proven RCM Methods for Reducing Billing Errors and Denials

     Revenue Cycle Optimization in Healthcare: Streamlining Your Path to Better Financial HealthAre you tired of watching revenue slip through the cracks because of slow billing processes and endless claim denials? In today’s fast-paced healthcare landscape, every dollar counts—and inefficiencies can make or break your bottom line. This guide will reveal proven strategies to help you generate, nurture, and convert every potential revenue opportunity. You’ll walk away armed with the know-how to streamline processes, minimize losses, and cultivate lasting financial stability for your healthcare organization.Key TakeawaysAccelerate Your Revenue Flow: Discover actionable methods for speeding up patient registration, insurance verification, and claims submission.Boost Claim Approval Rates: Learn how precise coding and timely follow-up can drastically reduce claim denials and improve overall cash flow.Enhance Patient Engagement: Explore steps for creating transparent communication and flexible payment options that foster trust and timely payments.Measure and Track Progress: Uncover the key metrics and tools that ensure…

  12. How Billing System Components Impact Revenue Cycle Efficiency

    Altrust Services - Mastering Revenue Cycle Management Top Strategies to Train Your Staff Effectively

     How Billing System Components Impact Revenue Cycle EfficiencyIntroduction: Conquer Chaos and Reclaim Your RevenueAre you tired of chasing unpaid invoices and constantly worrying about cash flow?It’s easy to feel overwhelmed when your billing process is riddled with errors, manual tasks, and slow payment turnarounds. But here’s the truth: an efficient billing system isn’t just a nice-to-have—it’s the lifeblood of your entire operation. If your billing framework falters, your revenue stream suffers, and so does your peace of mind.In this article, you’ll discover how the right billing system components can overhaul your revenue cycle and transform financial chaos into predictability and growth. By the end, you’ll know the exact steps to streamline your billing processes, keep payments rolling in on time, and strengthen your bottom line.Key TakeawaysPinpoint Critical Billing Components: Learn which core functionalities (like automated invoicing and payment processing) can speed up cash flow and reduce mistakes.Boost Revenue Cycle Efficiency:…

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Medical Accounting – Revenue Cycle Optimization in Healthcare

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

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