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Training And Development: Key Difference In Outsourcing Vs. Offshoring

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Training And Development: Key Difference In Outsourcing Vs. Offshoring



How Outsourcing Handles Training and Development, How Offshoring Handles Training and Development, How Do Offshoring Companies Create Custom Training and Development Programs? Altrust’s Focus on Training and Development Goes Global! 

Outsourcing vs. offshoring has been an ongoing debate in the business world, focusing on the delegation of work-related tasks to external entities. The critical difference between the two lies in the location of these entities. While outsourcing involves contracting tasks to third-party companies, offshoring delegates entire work processes to foreign companies, typically in countries with lower labor costs. 

The ongoing discourse of outsourcing vs. offshoring remains pivotal as businesses navigate the globalized economy, considering factors like cost-effectiveness, quality control, cultural compatibility, and local job market impact. 

In hindsight, both solutions can work for a company, depending on preferences, strategies, costs, and long-term plans as deciding factors. However, the critical difference between outsourcing and offshoring is how they handle training and development. 

How Outsourcing Handles Training and Development 

Outsourcing involves delegating specific tasks or services to external agencies or third parties. The primary goal is to leverage external expertise, efficiencies, and cost advantages. While outsourcing offers immediate cost benefits, it may present challenges when business needs change.

Outsourcing companies often adopt a hands-off approach to training and development, leaving the responsibility to the client company. This can lead to potential issues when adapting to evolving responsibilities or changes in the business landscape. 

How Offshoring Handles Training and Development 

Offshoring, on the other hand, shifts operational aspects or services to another country, often to take advantage of lower labor costs, favorable economic conditions, or specific skill sets. Offshoring adopts a more customized approach to training and development for offshore teams. Recognizing the need for tailored programs, offshoring prioritizes crafting initiatives to meet the unique demands of operating in a foreign environment. This approach ensures alignment with the company’s new standards and helps improve efficiency, streamline processes, foster cultural understanding, and reduce miscommunication. 

How Do Offshoring Companies Create Custom Training and Development Programs? 

  • Understanding Specific Needs: Offshoring companies assess the current skill levels, work culture, and improvement areas for offshore teams. 
  • Leveraging Technology: Incorporate digital learning platforms with features like video tutorials, online seminars, and virtual reality scenarios for interactive training. 
  • Regular Updating and Assessment: Ensure the training program evolves with industry trends and technological advancements. Regular assessments gauge effectiveness and prompt necessary adjustments. 
  • Promoting Cultural Sensitivity: Incorporate cultural sensitivity training to enhance understanding of differences and equip teams with skills to navigate communication barriers. 

This foundation allows offshoring companies to create high-powered training and development programs for offshore teams, making them ideal places to work for employees. Clients maintain control over the direction of these programs, allowing them to save not only on labor costs but also on training and development expenses. 

Altrust’s Focus on Training and Development Goes Global! 

Altrust firmly believes in the limitless aspirations of business owners and is dedicated to ensuring that offshore teams align with those dreams. Our training and development division, rebranded as Global Learning and Organizational Capability (GLOC), is committed to helping clients get the best out of their offshore teams. 

GLOC provides customized learning engagements to ensure offshore teams stay high value amidst the ever-changing business landscape. To build an offshore team and take advantage of customized training and development programs, book a meeting with Altrust today!

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

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Training And Development: Key Difference In Outsourcing Vs. Offshoring

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MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

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  • Transcribe dictated recordings from healthcare professionals into written reports
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  • High school diploma or equivalent required
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  • Create and implement comprehensive marketing plans to attract and retain patients
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Requirements

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  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
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  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
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40 hrs/week
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Responsibilities for a Developer Specialising in WordPress

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  • Ensure high-quality source code, testing, and debugging.
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Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
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  • Excellent written and verbal communication skills.
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  • Proficient in MS Office suite, including Excel and Outlook.
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SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

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Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

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✅ Google Business Profile Management – Stand out in local search results.
✅ PPC Management – Get high-quality leads with targeted ads.
✅ Social Media Marketing – Engage with patients and grow your brand.
✅ Email/SMS Marketing – Connect with your audience effectively.
✅ Press Release – Build credibility and brand awareness.

 

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