loader image
ALTRUST LOGO WHITE
FREE CONSULTATION

AI and the Modern Workplace Altrust Services’ Efficiency Transformation

Altrust Services - AI and the Modern Workplace Altrust Services' Efficiency Transformation
Table of Contents

AI and the Modern Workplace Altrust Services’ Efficiency Transformation

 

As you explore Altrust Services‘ leap into AI-driven efficiency, consider how they’ve harnessed technologies from Uniphore and other leaders to revolutionize their operational dynamics. By integrating AI into their everyday workflow, they’ve not only expedited processes but also enhanced the quality of their customer interactions. Experts like Dr. James Canton from the Institute for Global Futures note that such integrations are pivotal in transforming traditional business models. This strategic move has significantly boosted productivity and set a benchmark in the industry. Now, imagine how this transformation could influence future trends in your own sector. What might be your next step in harnessing AI?

Introduction

Altrust Services has strategically embraced AI to revolutionize workplace efficiency and optimize customer experiences. You’re witnessing a pivotal shift in the modern workplace as Altrust integrates cutting-edge AI technologies. This digital transformation isn’t just about keeping up with trends; it’s about setting a new standard in efficiency improvement. By leveraging Uniphore’s innovative U portfolio, Altrust has enhanced its capabilities in analytics, automated responses, and AI-driven optimizations, propelling them to the forefront of customer engagement and satisfaction.

Imagine a scenario where every customer interaction is seamlessly managed by AI, ensuring personalization at scale while maintaining high-quality service. This isn’t future speculation—it’s the current reality at Altrust, driven by generative AI that not only meets but exceeds customer expectations. Such advancements enable Altrust to cultivate customer loyalty and drive revenue, underpinning their commitment to not just respond to market needs but anticipate them.

This transformation illustrates a broader trend across industries where businesses are redefining their operations through digital tools. For Altrust, it’s about creating a dynamic environment where employees thrive, fostering a culture of innovation and creativity.

You’re seeing a blueprint of how AI isn’t just a tool but a strategic asset in the evolving landscape of business efficiency and customer-centricity.

Strategic Methodologies

Building on this foundation of digital innovation, we now explore the strategic methodologies that guide Altrust Services in harnessing Uniphore’s U portfolio to redefine efficiency and customer engagement. At the core of their approach lies a robust strategic planning process, meticulously designed to integrate advanced AI tools with their operational objectives. This alignment ensures that every technological enhancement directly supports Altrust‘s broader business goals, driving execution excellence across all levels.

To optimize operational flow and enhance customer interactions, Altrust utilizes optimization techniques that leverage data analytics from Uniphore’s Emotion and Generative AI. These tools allow for real-time adjustments in customer service strategies, ensuring that client engagements are both effective and emotionally resonant. By analyzing customer sentiment and behavior, Altrust can tailor interactions to boost satisfaction and loyalty, a key factor in competitive differentiation.

Furthermore, the strategic adoption of these AI solutions reflects a commitment to continuous improvement and innovation. Altrust doesn’t just implement technology; they adapt it dynamically, ensuring it evolves with changing market demands and customer expectations. This proactive approach not only secures a competitive edge but also fosters a culture of agility and responsiveness within the workplace, essential for thriving in today’s fast-paced business environment.

Major AI Projects and Innovations

Often, major AI projects at Altrust Services, such as their partnership with Uniphore, serve as benchmarks for industry standards, driving innovations that redefine customer engagement and operational efficiency.

Through this collaboration, you’ll find Altrust leveraging Uniphore’s U portfolio, which integrates both Emotion AI and Generative AI for optimized BPO management. This strategic move not only enhances customer experiences across various industries but also sets a precedent in the realm of technological transformation.

What’s truly groundbreaking about this initiative is the comprehensive analytics capabilities it brings to the table. You’re looking at a system equipped to analyze customer interactions at an unprecedented scale, offering insights that aren’t just data-driven but also emotionally intelligent. This enables Altrust to tailor automated responses more effectively, ensuring that customer service isn’t just swift but also empathetic.

The industry impact here is significant. Altrust‘s adoption of these AI applications isn’t just about internal efficiency; it’s about setting a standard in customer engagement that others aim to follow. It’s a clear demonstration of how AI can lead to not just incremental improvements but also to transformative shifts in how industries operate.

Challenges and Solutions

While AI initiatives at Altrust Services significantly enhance operational efficiency and customer interaction, they also introduce specific challenges that require innovative solutions to maintain service excellence.

You’ve likely noticed that, as AI becomes increasingly integral to operations through automation and data analytics, the complexity of managing these systems can escalate. The integration of AI tools, while streamlining processes, often demands sophisticated technical support and continuous system updates to function optimally.

Moreover, with the reliance on AI for customer engagement, there’s a critical need to balance automated interactions with a personal touch. Customers expect quick, efficient service but also value human connection, particularly when addressing complex issues. To navigate this, Altrust Services utilizes AI-driven analytics to tailor interactions, ensuring that automated systems are complemented by human oversight. This strategy allows for the personalization of customer interactions without sacrificing efficiency.

Additionally, the data analytics capability of AI can sometimes overwhelm you with the sheer volume of information processed. Here, the key is implementing advanced data management systems that categorize and analyze data effectively, ensuring that you can make informed decisions quickly and maintain a competitive edge in customer service.

This approach helps Altrust Services not only to meet but exceed customer expectations in a digitally evolving landscape.

Employee Productivity and Efficiency Improvements

Generative AI significantly boosts employee productivity by automating routine tasks, allowing you to focus on more complex and creative work. By integrating AI into your daily operations, you’re not just streamlining workflows but also enhancing your ability to innovate and interact meaningfully with customers and colleagues. This shift isn’t just about doing things faster; it’s about doing them smarter and with greater satisfaction.

The use of AI-powered tools like Microsoft 365 Copilot in your workplace has transformed how you handle information overload. These technological tools don’t just summarize content quickly; they offer detailed drafts and responses, enabling you to tackle more strategic tasks that demand critical thinking. This not only leads to efficiency improvements but also enriches the quality of your work output.

Moreover, the impact of AI on job satisfaction can’t be overstated. As you spend less time on mundane tasks, your creative and analytical skills are put to better use, leading to enhanced job fulfillment. This positive shift contributes to a more dynamic, innovative workplace environment where you’re continually learning and applying new skills, further boosting employee productivity.

The key takeaway? Embracing AI in the workplace means embracing a future where you’re equipped to thrive amid challenges and change.

Key Technologies and Tools

Key technologies and tools at Altrust Services, such as advanced analytics from Uniphore’s U portfolio, are reshaping how tasks are automated and productivity is enhanced. You’re witnessing a shift where generative AI tools not only automate mundane tasks but also significantly boost productivity through deep learning algorithms that adapt and evolve. By integrating these solutions, Altrust Services ensures that performance consistency isn’t just a goal, but a standard.

Technological innovation at Altrust Services isn’t just about keeping up with trends; it’s about setting them. The use of AI tools extends beyond simple automation, focusing also on enhancing customer interactions and loyalty which, in turn, drives revenue growth. These tools are designed to create a seamless experience for both employees and customers, ensuring that every interaction is optimized for efficiency and effectiveness.

Moreover, scalability solutions provided by AI are essential in accommodating the dynamic needs of the business environment. The ability to scale operations up or down without compromising on service quality or performance consistency is a game changer. This flexibility not only supports business growth but also ensures that Altrust Services can respond quickly to changes in market demands or customer preferences, maintaining a competitive edge in a fast-evolving marketplace.

Future Vision and Goals

Altrust Services is setting ambitious targets to harness AI for optimizing workplace efficiency and enhancing the quality of customer interactions. You’re looking at a future where your interactions with Altrust aren’t just transactions but tailored experiences powered by intelligent AI solutions.

The deployment of generative AI is set to revolutionize how everyday tasks and complex processes are managed, significantly cutting down on time and resources while boosting output.

This forward-thinking approach isn’t just about keeping up; it’s about staying ahead. By integrating advanced AI tools, Altrust aims to foster a data-driven culture that not only understands but anticipates customer needs and market shifts.

This strategic integration promises not only to refine operational efficiency but also to enrich the quality of service delivery, positioning Altrust uniquely in a competitive market.

The focus extends beyond mere application to nurturing a workspace where innovation is routine. Your future at Altrust will be one where you’re empowered by AI, freeing you to focus on growth opportunities and leverage your industry expertise more effectively.

This vision is geared towards not just meeting but exceeding client expectations, ensuring that Altrust remains a leader in its field, adept at turning future opportunities into tangible successes.

Conclusion

Building on these strategic advancements, the future at Altrust Services is set to redefine industry standards through innovative AI integration. As you consider the implications of this transformation, it’s important to recognize how Altrust‘s leadership in AI positions the company at the forefront of future trends. Their partnership with Uniphore epitomizes a commitment to not just keeping pace, but setting the pace in technological adoption.

The implementation strategies employed by Altrust leverage Uniphore’s U portfolio to enhance customer interactions significantly. This isn’t just about automating existing processes; it’s about reimagining them. By integrating advanced analytics and automated responses into their daily operations, Altrust isn’t only improving efficiency—they’re enhancing the quality of customer engagements.

This revolution goes beyond mere operational tweaks. It signals a shift in how businesses will operate in the future, with AI at the core of strategic initiatives. You’re seeing a blueprint of how to wisely integrate cutting-edge technology to not just compete

but lead in a rapidly evolving marketplace.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

Free consultation
Facebook
Twitter
LinkedIn
Pinterest
Reddit
Tumblr
Skype
Telegram
Digg
Pocket
WhatsApp
X
Threads

AI and the Modern Workplace Altrust Services’ Efficiency Transformation

Latest Post

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
altrustservices logo border
Free Hotline Service

(813) 592-3807
Mon-Fri; 9AM to 8PM EST

Office Address

3000 Gulf to Bay Blvd Suite 311 Clearwater, FL 33765

Facebook-f Instagram Linkedin Youtube
Services
Company
Sign up our newsletter to get update information, news and free insight.
Copyright © 2024 ALTRUST LLC. All rights reserved.
Skip to content