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Medical Accounting for Dentists: The Ultimate Guide to Financial Success

Altrust Services - Medical Accounting for Dentists The Ultimate Guide to Financial Success
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Medical Accounting for Dentists: The Ultimate Guide to Financial Success

As a dentist, you’re not just a healthcare provider but also a business owner, and mastering the nuances of medical accounting is crucial for your practice’s financial health. You need to understand how every dollar is managed—from patient billing and insurance claims to tax compliance and payroll. Proper financial management ensures you’re not only compliant with legal standards but also operating at peak profitability. But where do you start, and what strategies will lead you to long-term financial success? In the subsequent sections, we’ll explore the critical components of medical accounting that could transform your dental practice’s financial landscape.

Understanding Dental Accounting

To effectively manage your dental practice’s finances, you must understand dental accounting, which involves precise tracking of all financial transactions, budgeting, and insurance claim processing. This specialized form of accounting ensures that every dollar spent or earned is accurately recorded and categorized, allowing you to make informed financial decisions and maintain a healthy cash flow.

  • Expense Management: It involves the meticulous monitoring and controlling of both fixed and variable expenses to optimize profitability. By implementing robust procedures for tracking expenses, you can prevent financial leakage and gain insights into your spending patterns, allowing you to adjust budgets accordingly.
  • Insurance Claim Processing: Efficient handling and filing of insurance claims are critical for accelerating reimbursements and reducing billing errors. This process relies heavily on accurate patient records to ensure that all claims are substantiated and compliant with industry regulations.
  • Compliance with Financial Standards: Staying compliant is non-negotiable. Adhering to legal and financial standards protects your practice from legal repercussions and maintains its reputation. Regular audits of financial operations and staying up-to-date with changes in healthcare regulations are essential.

Altrust Services Advantage: Altrust Services offers comprehensive accounting solutions that encompass expense management, insurance claims processing, and compliance monitoring. Our specialized services ensure your practice operates smoothly and remains financially healthy by providing expert support and tailored financial strategies.

Significance of Proper Accounting

Proper accounting practices are essential for ensuring your dental practice operates efficiently and remains financially healthy. By adhering to these standards, you’re not just keeping your finances in check; you’re also safeguarding your practice from potential legal repercussions.

  • Expense Management: Understanding where your money goes is fundamental to making informed decisions that enhance profitability. Altrust Services provides advanced tools and expertise in managing and optimizing expenses, helping you identify and reduce unnecessary costs.
  • Accurate Financial Reporting: Ensures that all financial transactions are transparent and traceable, which is crucial for maintaining accountability and trust. Inaccurate reporting can lead to financial losses and severe legal consequences, jeopardizing your practice’s reputation and viability.
  • Insurance Claims and Patient Records: Proper management of patient records and precise filing of insurance claims enhances operational flow and patient satisfaction. Altrust Services supports this with streamlined processes and automation tools that reduce errors and improve efficiency.
  • Compliance Support: Altrust Services helps you stay compliant with legal and financial regulations through regular audits and compliance checks, ensuring your practice meets all necessary standards and avoids penalties.

Core Components Explained

Understanding the core components of dental accounting, such as expense management, insurance claim filing, patient records, and legal compliance, is crucial for maintaining your practice’s financial health.

  • Expense Management: This goes beyond tracking expenditures. Analyzing your spending patterns allows you to make informed financial decisions that enhance profitability. By maintaining a detailed record of operational costs, supplies, and payroll, you can create effective budgets and reduce unnecessary spending.
  • Insurance Claim Filing: Efficient handling of insurance claims not only ensures timely reimbursements but also minimizes errors and disputes. Staying vigilant about claim accuracy and compliance with current protocols is essential for reducing delays.
  • Patient Records: Maintaining accurate and up-to-date patient records is crucial for financial health. They support income tracking and are necessary during audits to verify claims’ legitimacy.
  • Legal Compliance: Staying updated on changes in healthcare laws, tax regulations, and financial reporting standards is vital to protect your practice from legal risks and penalties.

How Altrust Services Can Help: Altrust provides specialized accounting services that streamline these core components. Our services include comprehensive expense management, precise insurance claim processing, accurate patient record management, and regular compliance audits to ensure your practice operates within legal guidelines.

Optimal Accounting Software Selection

Selecting the right accounting software can enhance your practice’s financial management significantly. The choice of software should be based on several key factors that impact operational efficiency and compliance.

  • Scalability: Choose software that grows with your practice. As your practice expands, you need a solution that can adapt to increased demand without needing frequent replacements. Altrust provides scalable software solutions designed to accommodate your growth.
  • User-Friendliness: Your software should be intuitive and easy to use. An interface that your team can navigate effortlessly improves the efficiency of financial operations, from expense management to insurance claims. Altrust’s software solutions are built with user-friendly interfaces to ensure seamless adoption.
  • Cost-Effectiveness: Opt for a system that offers comprehensive features at a reasonable price. Altrust’s financial tools provide robust functionalities at competitive rates, ensuring you get maximum value for your investment.
  • Data Security: Protecting sensitive patient and financial information is crucial. Choose software with strong data protection measures. Altrust ensures your data is safeguarded with advanced security features, including encryption and secure cloud storage.
  • Cloud-Based Systems: Benefit from real-time insights and data access with cloud-based systems, facilitating informed decision-making and streamlined processes. Altrust’s cloud-based solutions offer secure, real-time data updates and accessibility.

Best Practices for Bookkeeping

To maintain financial accuracy and compliance in your dental practice, adopt best practices in bookkeeping.

  • Double-Entry Bookkeeping: This method records each transaction in two accounts, ensuring no discrepancies go unnoticed. It provides a comprehensive view of your financial transactions, essential for effective management and regulatory compliance.
  • Use Specialized Accounting Software: Invest in software designed for dental practices to simplify bookkeeping processes and enhance accuracy by reducing human errors. Altrust offers specialized software solutions that cater to the unique financial needs of your practice.
  • Separate Personal and Business Expenses: Maintaining a clear distinction between personal and business finances is crucial for accurate financial records and compliance with tax regulations. Altrust’s tools help manage and track these expenses efficiently.
  • Regular Bank Reconciliation: Reconcile your bank statements with your accounting records frequently to catch and correct discrepancies early. This practice ensures that your financial records accurately reflect your practice’s true state.
  • Maintain Detailed Records: Keep comprehensive records of all income, expenses, and invoices. Detailed documentation supports efficient bookkeeping and is invaluable during financial analysis and audits.

Strategic Tax Planning Insights

Implementing strategic tax planning allows you to maximize deductions and utilize credits, effectively reducing your dental practice’s overall tax liability.

  • Maximize Deductions and Credits: Understand and apply tax strategies to reduce your taxable income, securing substantial savings. Altrust provides expert tax planning services that help you identify and leverage all available deductions and credits.
  • Manage Capital Gains Tax: Strategically manage the sale of practice assets or investments to minimize tax liability. Timing these sales with lower income years or offsetting gains with losses requires expert guidance, which Altrust can provide.
  • Integrate Retirement Plans: Using retirement plans like a 401(k) or SEP-IRA offers dual benefits: securing your future and reducing current tax liabilities. Altrust can help you design tax-efficient retirement strategies tailored to your needs.
  • Reinvest Savings: Reinvest tax savings back into your practice to promote growth and stability. Altrust assists in developing reinvestment strategies that align with your long-term financial goals.

Essentials of Financial Reporting

Understanding the essentials of financial reporting is key to effectively managing your dental practice’s finances.

  • Accurate Financial Statements: These include profit and loss accounts, balance sheets, and cash flow statements that provide a clear view of your practice’s economic activities.
  • Internal and External Compliance: Financial reporting isn’t just for internal assessment; it also ensures compliance with regulations, protecting against legal repercussions. Altrust helps maintain compliance with all relevant standards and regulations.
  • Performance Analysis and Growth Planning: Use financial statements to identify strengths and weaknesses, plan for growth, and forecast future scenarios.
  • Integration with Advanced Tools: Integrate financial reporting tools and software to streamline processes and provide real-time data insights, improving operational efficiency. Altrust offers integrated solutions that enhance reporting accuracy and reduce manual efforts.

Overcoming Common Challenges

While mastering financial reporting sets a solid foundation, you’ll also face several challenges that require strategic management to keep your dental practice thriving financially.

  • Cash Flow Management: Implement robust strategies to monitor incoming and outgoing funds, enhancing liquidity and stability. Altrust provides cash flow management solutions that help you navigate through periods of financial strain.
  • Revenue Management: Streamline billing processes to minimize payment delays and maintain a steady revenue stream. Altrust offers advanced billing solutions that reduce errors and improve collection rates.
  • Expense Tracking: Gain a clear understanding of where every dollar is going. Utilize specialized accounting software to simplify this process.

Conclusion

Mastering medical accounting is essential for your dental practice’s financial health. By adopting specialized accounting software, maintaining diligent bookkeeping, and implementing strategic tax planning, you lay a solid foundation for success.

Leverage Altrust Services for tailored financial solutions, compliance support, and expert guidance. Embrace these practices to not only meet but exceed financial expectations, ensuring your practice thrives in a competitive healthcare landscape.

Effective financial management with Altrust Services is your stepping stone to lasting success.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Medical Accounting for Dentists: The Ultimate Guide to Financial Success

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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