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Top Benefits of Effective Medical Accounting in Functional Medicine

Altrust Services - The Ultimate Guide to Medical Accounting for Functional Medicine Practices
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Top Benefits of Effective Medical Accounting in Functional Medicine

As you navigate the evolving field of functional medicine, understanding the importance of effective medical accounting is essential. By implementing streamlined revenue management and enhancing financial transparency, practices not only adhere to regulatory compliance but also improve operational efficiencies, which can significantly boost patient satisfaction. This is where Altrust Services can be a valuable partner.

Altrust Services offers solutions that ease administrative burdens and support strategic decision-making with robust financial data. Imagine the impact when these tasks are handled efficiently, allowing you to focus more on patient care. Altrust Services understands the unique needs of functional medicine, ensuring that their offerings are tailored to enhance practice management and growth.

The integration of services like those offered by Altrust Services into your practice can transform how you handle finances and make business decisions. With Altrust Services, the complexities of medical billing, revenue cycle management, and financial reporting are simplified, which can lead to better patient outcomes and enhanced practice viability.

Moreover, Altrust Services' commitment to transparency and efficiency can help you uncover hidden impacts on patient care and practice growth. Their expertise in the functional medicine sector means they are equipped to address the specific challenges you face, providing solutions that are not only effective but also relevant.

Incorporating Altrust Services into your functional medicine practice could significantly reshape your approach and outcomes. Their support in managing the financial aspects of your practice allows you to dedicate more resources to patient care and innovation in treatments.

Remember, a well-managed practice is more likely to thrive in today's competitive healthcare environment.

Visit the Altrust Services website at altrustservices.com to explore how their offerings can make a difference in your practice. By partnering with Altrust Services, you're not just investing in top-notch financial management—you're also enhancing the overall health and growth of your practice in the field of functional medicine.

Enhancing Financial Transparency

Effective medical accounting practices are key to ensuring that all financial transactions within healthcare organizations are accurately recorded. When you're managing a healthcare facility, maintaining these accurate records isn't just about keeping the numbers straight; it's about building a foundation of financial transparency that benefits everyone involved.

By implementing effective bookkeeping, you're ensuring that every dollar spent or earned is accounted for. This level of detail helps illuminate the operational costs of your organization, providing a clear path to identify financial inefficiencies. Skilled accountants play a critical role here, using their expertise to uphold the integrity of billing processes and ensure regulatory compliance. This isn't just about avoiding penalties—it's about fostering trust and credibility.

Financial transparency directly influences patient satisfaction. When patients understand what they're being billed for and why the costs are what they are, their trust in your services increases. This clarity can lead to greater loyalty and, in turn, a more robust financial health for your practice.

Furthermore, the integration of advanced technology and automation in medical billing can significantly enhance the accuracy and efficiency of financial reporting, further boosting transparency.

Furthermore, precise financial reporting allows you to communicate effectively with both patients and stakeholders. Everyone involved gains a clear perspective on where the money goes, which is essential in today's healthcare climate.

Regular audits and transparent reporting aren't just good practice; they're vital components of a sustainable business model in healthcare.

Streamlining Revenue Management

As you focus on streamlining revenue management in your practice, you'll find that enhancing cash flow, reducing billing errors, and optimizing payment cycles are crucial.

By tightening up these aspects, you not only boost financial health but also ensure that funds are available more swiftly for reinvestment into your practice. This approach not only stabilizes your financial footing but also improves the satisfaction of your patients, reinforcing trust through accurate and expedient billing processes.

Incorporating advanced analytics tools can further refine these processes, providing predictive insights that help preempt financial discrepancies and regulatory challenges.

Enhancing Cash Flow

Streamlining revenue management in your functional medicine practice can drastically cut down on claim errors, which consume about $400 billion of the $2.7 trillion spent annually in healthcare.

Efficient revenue cycle management (RCM) not only tackles these errors but also speeds up your payment cycles and minimizes outstanding patient balances. This sharpened efficiency enhances your cash flow, ensuring you're not left waiting for vital funds.

With robust medical accounting practices, you'll gain better financial oversight. This means more accurate tracking of patient billing and expenses, which bolsters your practice's operational sustainability.

You'll also be able to conduct regular financial audits more effectively, maintaining compliance and avoiding costly penalties that can disrupt your cash flow.

A systematic approach to patient billing and collections helps maintain a consistent cash flow. This stability allows for effective resource allocation, enabling you to invest more in quality patient care without worrying about financial hiccups.

Reducing Billing Errors

Building on the foundation of enhanced cash flow, reducing billing errors becomes a vital step in further refining your practice's financial health. In healthcare, a significant amount of financial loss stems from claims inaccuracies, with some estimates suggesting up to 30% of claims may be flawed. By tightening your medical accounting processes, you can significantly slash these errors.

Implementing robust revenue cycle management (RCM) processes not only streamlines billing operations but also ensures compliance with insurance requirements. This adherence is crucial for minimizing the risk of denied claims and securing timely payments. Accurate coding practices play a pivotal role here, acting as the cornerstone of effective medical accounting. They prevent revenue leakage by ensuring that every service rendered is correctly billed and reimbursed.

Moreover, regular audits and financial reviews are indispensable. They help you catch and rectify billing discrepancies early, fostering a culture of accountability and precision. This proactive approach significantly enhances your financial health.

Utilizing advanced accounting software can further streamline this intricate process. It automates many of the mundane tasks associated with billing, reducing manual errors, and shortening accounts receivable days by as much as 50%, which, in turn, boosts your cash flow.

Optimizing Payment Cycles

To optimize payment cycles in your functional medicine practice, you need to focus on refining revenue management techniques. Streamlining your medical accounting processes can dramatically shorten the time it takes to collect payments, ensuring a steady cash flow that's crucial for your clinic's operations.

By implementing more efficient billing processes, you'll see a significant drop in claim denials. Remember, proper coding and detailed documentation can prevent up to 90% of these setbacks.

It's vital to keep an accurate track of patient billing and outstanding balances. Clinics that frequently review these metrics often boost their collection rates by up to 25%.

Additionally, effective revenue cycle management (RCM) that prioritizes timely invoicing and persistent follow-ups can greatly improve patient satisfaction. When patients understand what they're being billed for and when they're expected to pay, it reduces confusion and fosters trust.

Bear in mind, inefficient billing practices can lead to a loss of about 30% of healthcare revenue.

Ensuring Regulatory Compliance

Ensuring regulatory compliance in medical accounting is crucial for healthcare providers, as it helps avoid hefty penalties, which can escalate to $556,500 for misfiled documents in businesses earning over $5 million.

When you're navigating the complex landscape of functional medicine, having a robust system for managing your financials isn't just beneficial; it's essential. Your healthcare accountant plays a pivotal role in this process, ensuring that every financial activity aligns with current laws and standards.

Here are a few ways effective medical accounting supports regulatory compliance:

  1. Accurate Financial Reporting: You must keep your financial records in impeccable order. This isn't just about knowing where your money is going but ensuring that every dollar spent or earned is accounted for according to regulatory standards. This precision aids in maintaining your licenses and certifications which are critical for operational continuity.

  2. Thorough Documentation: Proper documentation ensures that every transaction is traceable and justifiable in the eyes of regulatory bodies. This includes detailed records of reimbursement claims which must be accurately coded to avoid denials or delays in payments. The use of advanced billing software can significantly aid in ensuring that each coding entry is accurate and compliant with the latest regulations.

  3. Regular Audits: Conducting regular audits can help catch discrepancies before they become serious issues. These audits not only enhance your operational efficiency but also maintain the trust of your patients, who rely on your adherence to ethical standards.

  4. Strategic Resource Allocation: By avoiding penalties and managing your finances wisely, you're better positioned to invest in areas that directly improve quality patient care. This strategic allocation supports overall financial health, allowing you to focus on what truly matters—your patients.

Understanding and implementing these practices ensures that your healthcare practice isn't just surviving but thriving by staying compliant and efficient.

Improving Patient Satisfaction

Effective medical accounting not only streamlines financial operations but also significantly enhances patient satisfaction. When your billing processes are efficient, you'll see fewer errors and less confusion during payment transactions. This clarity in financial dealings increases your trustworthiness and reduces frustration on your part. Imagine not having to spend hours resolving billing disputes; it frees up your time, allowing you to focus more on providing top-notch patient care.

Accurate financial management plays a crucial role in this dynamic. It ensures that you're always in the loop about your billing and payment options, fostering a transparent communication channel between you and your healthcare provider. This transparency is key to building a long-term relationship based on trust and reliability.

Additionally, the integration of advanced RCM solutions can further enhance the efficiency of billing operations, ensuring that payments are processed swiftly and accurately, minimizing the chance of billing errors.

Moreover, streamlined medical accounting practices mean that less time is spent on administrative tasks, giving healthcare providers more opportunities to focus on what truly matters: patient care. This shift not only improves the quality of care but also positively impacts your overall healthcare experience.

Research supports the idea that improved patient satisfaction leads to higher loyalty and referral rates. You're more likely to recommend a service that you found efficient and transparent, aren't you?

Furthermore, transparent financial practices lead to higher retention rates, as patients appreciate clear and efficient interactions with their healthcare providers.

Expanding Career Opportunities

With the field of healthcare accounting rapidly growing, now is an exciting time to consider opportunities in this specialized area. You're at the forefront of a sector where your skills in bookkeeping, financial management, and compliance can truly shine.

Here are the top reasons why the expanding career opportunities in healthcare accounting should catch your attention:

  1. Diverse Employment Settings: You can find roles in various healthcare settings, from traditional hospitals and private practices to nursing homes and dental offices. Each offers unique challenges and learning opportunities in medical billing and revenue cycle management, ensuring you're never stuck in a rut.

  2. Steady Employment Growth: The Bureau of Labor Statistics forecasts a 6% growth in employment for accountants and auditors from 2021 to 2031. This steady demand is driven by the complexity of compliance requirements and the need for precise financial oversight in healthcare organizations.

  3. Specialized Educational Programs: Institutions like Ultimate Medical Academy offer degrees tailored to healthcare accounting, equipping you with the necessary skills to excel. Whether it's mastering bookkeeping or navigating the nuances of healthcare financial management, these programs prepare you for the real-world challenges.

  4. Emerging Models and Technologies: The rise of telehealth and direct pay models provide fresh avenues for financial innovation. As a healthcare accountant, you'll play a crucial role in shaping these practices, enhancing revenue cycle management, and ensuring sustainability.

Additionally, the increasing adoption of outsourced RCM services by healthcare facilities underscores the vital role of skilled accountants in managing complex billing systems and compliance regulations.

Supporting Strategic Decision-Making

As you refine your strategic decision-making in functional medicine, effective medical accounting becomes crucial.

By enabling informed financial planning and providing enhanced operational insights, you're well-equipped to navigate the complexities of resource allocation and service modifications.

Incorporating advanced RCM technology can significantly streamline these processes, leading to reduced errors and improved profitability.

These practices not only comply with regulatory demands but also pave the way for more sustainable growth and profitability in your practice.

Informed Financial Planning

To successfully navigate the complexities of financial management in functional medicine, you must prioritize informed financial planning. Effective medical accounting plays a crucial role in this process, integrating several key practices that ensure your financial health and strategic decision-making are optimized.

Here are four significant ways informed financial planning can benefit your practice:

  1. Enhancing Revenue Cycle Management: By streamlining patient billing and collections processes, you can improve your cash flow. This ensures you have the necessary funds available for vital investments in patient care technologies.

  2. Driving Accurate Financial Reporting: Regular and accurate financial reports allow you to monitor trends in patient billing and outstanding balances, helping you make data-driven decisions that bolster profitability and operational efficiency.

  3. Ensuring Compliance through Financial Reviews: Conducting regular financial reviews and audits helps maintain compliance with regulatory standards, thereby safeguarding your practice from potential penalties that can disrupt your financial planning.

  4. Boosting Patient Satisfaction: Utilizing comprehensive financial data not only supports internal management but also enables you to make adjustments that enhance service delivery and patient satisfaction.

Enhanced Operational Insights

Effective medical accounting equips you with enhanced operational insights, crucial for supporting strategic decision-making in your functional medicine practice. With detailed financial reports, you're able to identify trends in revenue and expenses, enabling you to make informed decisions that drive growth and optimally allocate resources. This isn't just about keeping the books; it's about understanding the story they tell.

Accurate bookkeeping and stringent financial oversight let you monitor key performance indicators (KPIs) that reflect operational efficiency and patient care outcomes. These metrics are vital for assessing the health of your business, helping you to pinpoint areas for improvement.

Regular financial audits and adherence to compliance protocols reduce the risk of penalties and ensure that your practice maintains necessary certifications, essential for continued operation.

Moreover, streamlined revenue cycle management (RCM) enhances cash flow and minimizes billing errors, freeing you to focus more on patient care than financial discrepancies. This operational efficiency directly impacts service profitability and patient satisfaction.

Reducing Administrative Burdens

Reducing administrative burdens in functional medicine not only streamlines your practice but also enhances your focus on patient care. By adopting effective medical accounting, you're not just crunching numbers; you're paving the way for a smoother, more patient-centric operation.

Here's how you can significantly reduce these burdens:

  1. Streamline Billing and Collections: Implementing sophisticated accounting practices can cut the time spent on these processes by up to 40%. This efficiency allows you more time to engage with your patients and less time managing paperwork.

  2. Minimize Errors in Financial Transactions: Accurate accounting reduces the risk of costly mistakes that can disrupt your service and burden your practice with unnecessary administrative overhead. Ensuring precision in your financial transactions keeps your operations running smoothly.

  3. Adopt Automated Accounting Systems: These systems drastically decrease the manual effort required for patient invoicing and payment tracking, boosting your operational efficiency. Such automation ensures you spend less time on the books and more time with your patients.

  4. Outsource Medical Accounting: By outsourcing, you alleviate a significant load off your staff. This shift allows your team to focus more on enhancing patient engagement and less on the intricacies of financial management.

Additionally, by integrating advanced technologies in your accounting, you can further enhance accuracy and ensure compliance with ever-changing healthcare regulations.

Effective medical accounting fortifies the backbone of your practice. It not only ensures accurate financial reporting but also identifies areas where you can cut costs and improve profitability.

With these strategies, you're not just running a practice; you're optimizing a healthcare experience that prioritizes patient care over paperwork.

Optimizing Resource Allocation

Optimizing your practice's resource allocation through effective medical accounting is crucial for enhancing its operational efficiency and patient care. Effective medical accounting aids in identifying and cutting unnecessary expenses, freeing up funds for essential services. This strategic shift not only streamlines operations but also improves patient experiences by focusing resources where they're most needed.

Accurate financial reporting plays a key role here. It allows you to pinpoint high-cost areas within your practice. With this insight, you can implement more informed budget management practices, steering your practice towards greater profitability.

Integrating advanced monitoring tools can further enhance this process by providing real-time financial data, enabling more dynamic and effective financial decision-making.

Streamlining billing processes is another critical aspect. Efficient billing ensures smoother cash flow, which is essential for covering operational costs and investing in patient care enhancements. You'll find that with better cash flow, your practice can respond more agilely to day-to-day demands and seize growth opportunities without hesitation.

Data analytics in accounting goes even further, providing you with the ability to forecast financial trends. This capability allows for better long-term planning and resource allocation, ensuring you're always one step ahead in your strategic planning.

Regular financial audits and compliance reviews are indispensable as well. They help maintain transparency and reveal areas where resources might be underutilized or mismanaged, thus safeguarding your practice's operational efficiency.

Conclusion

In conclusion, effective medical accounting in functional medicine not only enhances your practice's financial health but also improves patient care. By fostering financial transparency, streamlining revenue management, and ensuring regulatory compliance, you're positioned to make better strategic decisions. This, in turn, reduces administrative burdens and optimizes resource allocation, leading to greater patient satisfaction and expanded career opportunities. Partnering with Altrust Services can further enhance these benefits. With their expertise in healthcare financial management, Altrust Services helps in seamlessly integrating advanced accounting solutions that are tailored to the unique needs of functional medicine practices. Ultimately, embracing these practices, supported by the specialized services provided by Altrust Services, will drive both profitability and operational efficiency in your medical practice.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Top Benefits of Effective Medical Accounting in Functional Medicine

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MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
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  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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