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How Can Ophthalmologists Increase Email Marketing Engagement?

Altrust Services - How Can Ophthalmologists Increase Email Marketing Engagement
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How Can Ophthalmologists Increase Email Marketing Engagement?

As you explore ways to enhance your email marketing strategies, consider the power of personalization and segmentation within your ophthalmology practice. By tailoring your messages to the specific needs and interests of your patients, you’ll see a significant uptick in engagement. Visual elements like infographics on eye health or video testimonials can transform your emails from simple messages to engaging experiences. Moreover, leveraging analytics to track which emails perform best gives you a clear insight into your patients’ preferences, allowing for continuous improvement. Curious about how these strategies might shift your engagement metrics? Let’s examine the potential changes you might observe.

Introduction: The Role of Email Marketing in Ophthalmology

Email marketing serves as a dynamic tool for you, the ophthalmologist, to connect directly with patients, keeping them informed about the latest in eye health and your specialized services. As you harness the power of personalized campaigns, you’re not just sending out a broad message; you’re engaging each patient in a conversation tailored to their individual needs and interests.

  • Increase Engagement Rates: Personalized emails can increase engagement rates by up to 50%. By using patient data to craft targeted messages, you ensure your content is relevant, which makes patients more likely to open, read, and act upon your emails.
  • Strengthen Patient Connections: Tailored messages foster deeper connections, improving patient loyalty. When patients feel your communication is personalized and directly addresses their needs, they are more likely to remain loyal to your practice and return for future care.
  • Enhance Communication Efficiency: Effective segmentation ensures relevant and timely communication with patients. By grouping your email list into specific segments based on demographics, medical history, or treatment interests, you ensure that the right message reaches the right patient at the right time.

Altrust Services can support your email marketing efforts by providing customized content solutions and analytics tools. With our expertise, you can effectively target patient segments and maximize engagement with your communications.

Understanding the Impact of Email Marketing on Patient Relationships

As an ophthalmologist, harnessing the power of email marketing significantly strengthens your relationships with patients, evidenced by a notable 74% increase in engagement when emails are personalized.

  • Create Meaningful Interactions: Integrate eye health quizzes and interactive content to make emails more engaging. Engaging content such as quizzes or interactive tools invites patients to actively participate, increasing their investment in their health and your services.
  • Tailor Content to Patient Needs: Personalized advice based on specific conditions builds trust and loyalty. When your emails address specific patient concerns, like managing dry eyes or post-surgery care, it demonstrates your understanding of their needs, fostering a stronger relationship.
  • Gather Feedback Efficiently: Incorporate patient feedback tools within emails to enhance relevance and engagement. Tools such as surveys and feedback forms included in emails can provide valuable insights into patient satisfaction and areas for improvement, allowing you to tailor your services accordingly.

Partnering with Altrust Services allows you to use advanced analytics to monitor the success of these strategies. We help you understand key metrics such as open rates and click-through rates, enabling you to refine your approach continually and strengthen patient relationships.

Segmenting Your Email List for Maximum Relevance

Understanding the impact of personalized content, segmenting your email list ensures that each message you send fits perfectly with the specific needs and interests of different patient groups.

  • Target Specific Conditions: Segment emails by eye health concerns to provide tailored advice. By categorizing patients based on their medical history or specific conditions, like glaucoma or cataract, you can send them highly relevant information that resonates with their unique needs.
  • Location-Based Updates: Send region-specific information for localized patient engagement. Customize your email content to address region-specific topics, such as local clinic updates, events, or health advisories, making your emails more pertinent to the recipients.
  • Personalized Touchpoints: Adjust content for different patient demographics to enhance relevance. Tailoring your messages to age groups, family roles, or other demographic factors helps ensure your content is directly relevant to the reader’s circumstances.

Altrust Services offers tools that automate segmentation, allowing you to reach each patient group effectively and with the most relevant content. This precision maximizes engagement and improves patient retention.

Creating Compelling Content That Drives Engagement

To captivate your audience, start by crafting email content that directly addresses their unique needs and interests, incorporating data-driven insights and engaging visuals to significantly enhance interaction.

  • Use Interactive Elements: Include videos or polls to boost engagement rates by up to 300%. Videos explaining procedures or polls asking for opinions on services engage patients more actively, turning a passive read into an interactive experience.
  • Segment Content Effectively: Tailored messages can increase email revenue by 760%. Using personalized messaging strategies, you can create content that speaks directly to each patient’s needs and increases the likelihood of engagement and conversions.
  • Craft Engaging Subject Lines: Improve click-through rates by up to 22% with compelling subject lines. Attention-grabbing subject lines encourage more recipients to open your emails, increasing the chance of engagement with your content.
  • Educational Focus: Provide valuable eye health insights to drive a 48% increase in conversion rates. Offering educational content such as eye care tips or the latest treatment options establishes you as a trusted authority and encourages patients to seek further services.

With Altrust Services, you can access professional content creation and design services to ensure your emails are visually appealing and resonate with your audience, further boosting engagement.

Personalizing Emails to Build Patient Loyalty

Building on the impact of compelling content, personalizing your emails can significantly strengthen patient loyalty and engagement.

  • Address Patients by Name: Boost open rates by 29% with personalized subject lines. Using the patient’s name and personalized details can make the communication feel more direct and meaningful, increasing the likelihood of engagement.
  • Segment Campaigns: Increase email revenue by 760% through targeted messaging. Sending segmented, personalized emails ensures your content is relevant, which enhances engagement and fosters stronger connections.
  • Offer Tailored Content: Provide relevant tips, promotions, and updates to improve retention rates by 90%. Tailored content that reflects the patient’s interests or needs shows your commitment to their care, strengthening loyalty to your practice.

Altrust Services provides customized email templates and content that reflect your practice’s unique voice and patient needs. This personalization fosters a stronger connection with your audience, enhancing patient loyalty.

Ensuring Emails Are Mobile-Friendly and Optimized for Deliverability

With over 60% of email opens occurring on mobile devices, ensuring your emails are mobile-friendly is crucial for maintaining high engagement rates.

  • Responsive Design: Ensure emails are optimized for all devices to enhance readability and interaction. Emails that automatically adjust to the device being used improve the user experience and reduce the likelihood of immediate deletion.
  • Concise Content: Use short subject lines and preheader text for better engagement on smaller screens. Clear and concise messaging improves readability on mobile devices and encourages recipients to engage with the content.
  • Fast Loading Speed: Optimize images for quick loading to prevent losing patient interest. Compress images to maintain quality while ensuring fast load times, enhancing user experience and engagement.

Altrust Services helps you design mobile-friendly email templates that ensure your messages are accessible and engaging, regardless of the device your patients use.

Incorporating Interactive Elements to Boost Engagement

Incorporating interactive elements like polls, surveys, or engaging videos into your emails can dramatically amplify your click-through rates, enhancing patient engagement.

  • Use Video Content: Boost click-through rates by up to 300% with informative videos. Video content explaining eye health procedures or sharing patient testimonials can enhance engagement by making your emails more dynamic and appealing.
  • Add Polls and Surveys: Engage patients in decision-making and gather valuable feedback. Interactive polls and surveys can provide insights into patient preferences and increase involvement, enhancing overall engagement.
  • Create Educational Experiences: Utilize interactive tools to transform static emails into dynamic patient resources. Interactive emails with clickable elements encourage more active participation, which leads to higher engagement and better patient education outcomes.

Altrust Services offers comprehensive solutions for integrating interactive elements into your emails, enhancing their appeal and effectiveness. This approach ensures higher engagement and better patient interaction with your content.

Conclusion: Start Boosting Your Email Engagement Today

Now that you’ve seen how interactive elements can dramatically increase engagement, let’s explore how you can apply these strategies to enhance your email marketing efforts starting today.

  • Leverage Segmentation Techniques: Tailor emails based on specific eye health concerns or patient history. Use segmentation to send highly relevant content to each patient group, increasing the chances of engagement.
  • Utilize Automation Tools: Streamline campaigns and set triggers for personalized patient engagement. Automation helps maintain consistent communication, ensuring patients receive timely and relevant information.
  • Measure and Optimize: Regularly analyze metrics to refine your strategy and maximize your ROI. Track key metrics like open rates, click-through rates, and conversion rates to continually optimize your email marketing efforts.

Partnering with Altrust Services can provide the tools, expertise, and insights needed to elevate your email marketing. Our tailored strategies help you engage more effectively with your patients, build trust, and grow your practice through enhanced communication and retention.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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How Can Ophthalmologists Increase Email Marketing Engagement?

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MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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