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Optimizing Insurance Verification for Chiropractic Billing Efficiency

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Optimizing Insurance Verification for Chiropractic Billing Efficiency

You’ve likely noticed how cumbersome and error-prone manual insurance verification can be in your chiropractic practice.

Consider the impact of automating this process: fewer denied claims, quicker billing cycles, and improved patient satisfaction.

As you integrate new technologies for real-time verification, you’ll find that not only are your administrative burdens reduced, but your cash flow becomes more predictable.

However, technology alone isn’t the silver bullet. The next step involves a crucial element that might just transform your billing efficiency altogether, ensuring that your practice isn’t just surviving, but thriving.

What could this be? Let’s explore how this can further revolutionize your operations.

Harnessing the Power of Altrust Services

Altrust Services can play a pivotal role in enhancing the efficiency of your chiropractic billing process.

By utilizing their advanced verification solutions, your practice can achieve:

  • Real-time Insurance Verification: With Altrust Services, access to real-time insurance data ensures that you can verify patient coverage instantly, reducing the likelihood of claim denials.

  • Streamlined Administrative Processes: Altrust Services helps in automating tedious administrative tasks, allowing your staff to focus more on patient care rather than paperwork.

  • Enhanced Patient Experience: Quick and accurate verification processes lead to fewer billing errors, thereby boosting patient satisfaction as they encounter fewer issues with insurance claims.

  • Predictable Cash Flow: By minimizing denied claims and speeding up the billing cycle, Altrust Services aids in maintaining a more consistent and predictable cash flow for your practice.

Implementing Altrust Services in Your Practice

Integrating Altrust Services into your chiropractic billing system involves a few steps that can lead to substantial benefits:

  1. Consultation and Planning: Engage with experts from Altrust Services to tailor their solutions to your specific needs, ensuring seamless integration with your existing systems.

  2. Training and Support: Altrust Services provides comprehensive training to your team, ensuring they are well-equipped to utilize the new systems effectively.

  3. Continuous Improvement: Leverage ongoing support and updates from Altrust Services to continuously enhance your billing processes and adapt to changing insurance policies and regulations.

Conclusion: Thriving with Altrust Services

While technology plays a crucial role in modernizing insurance verification, the strategic implementation of Altrust Services can significantly uplift your chiropractic practice’s operational efficiency.

By reducing administrative burdens and securing cash flow, Altrust Services ensures that your practice doesn’t just survive the challenges of billing and insurance verification but thrives amidst them.

Embrace this change and watch as your practice reaches new heights of success and patient satisfaction.

Importance of Effective Billing

Why is effective billing so crucial for your chiropractic practice? For starters, it’s the backbone of your financial health, ensuring that revenue flows in smoothly to cover everything from operational costs to staff salaries and investments for growth.

When your billing processes are streamlined, you’re not just facilitating faster revenue collection; you’re also significantly reducing the stress that often accompanies these administrative tasks. This means you can focus more on what you do best—patient care.

Optimizing your billing operations minimizes errors that can lead to claim denials. These denials aren’t just bumps in the road; they’re potential financial setbacks that can disrupt your practice’s revenue cycle.

By sharpening your focus on insurance verification and refining your billing protocols, you’re taking critical steps to enhance your practice’s overall financial trajectory. Additionally, implementing robust reporting and documentation of claims can help monitor financial health and identify areas for improvement, thereby preventing revenue leakage.

Moreover, effective billing practices are synonymous with improved patient satisfaction. When patients understand what they’re paying for and see transparency in their billing, their trust in your practice grows.

This trust can lead to increased patient retention and even referrals, which are invaluable for your practice’s reputation and long-term success.

Lastly, reducing delays in your billing process directly supports your cash flow. Efficient management of this aspect allows you to reinvest in your practice more readily, be it in new technologies, additional staff, or further training opportunities.

Remember, every aspect of your practice’s operations contributes to patient care, and a healthy financial base ensures you have the resources to provide top-notch service.

Leveraging Technology: EHR and Billing Software

Leveraging technology, specifically EHR and billing software, can transform your chiropractic practice’s operational efficiency. By integrating EHR systems with advanced billing software, you’re setting up a streamlined backbone for handling all your billing and insurance processes. This integration enhances communication with insurance providers, a critical step for swift claims processing and boosting your reimbursement rates.

With EHR systems, you’re not just digitizing patient records; you’re enabling real-time insurance verification. This means you can confirm coverage details before a patient even steps into your office, significantly reducing billing delays and the frustration of coverage surprises.

Moreover, automating coding through these systems minimizes coding errors, ensuring that the claims you submit are clean and less likely to be rejected. By leveraging advanced technology, these integrated systems also facilitate predictive analytics, helping to proactively identify and address potential revenue leakage points.

Transitioning to automated billing workflows saves considerable time and effort. These workflows ensure that claims are submitted promptly, which is crucial for maintaining a healthy cash flow. You’ll also find that with fewer human errors and reduced delays, your practice can achieve revenue optimization more effectively.

Additionally, the reporting tools within your billing software are invaluable. They allow you to track payment trends and identify areas needing improvement. This kind of data is gold when it comes to refining operational strategies and enhancing your practice’s financial health.

Insurance Verification and Pre-Authorization

Have you ever wondered how insurance verification and pre-authorization can impact your chiropractic practice? Understanding and implementing these processes effectively can significantly enhance your billing efficiency and improve revenue collection.

Insurance verification ensures that you’re aware of a patient’s coverage before their first visit, drastically reducing billing delays and preventing claim rejections. This step alone sets the stage for a smoother financial operation within your practice.

Pre-authorization goes a step further by confirming that the treatments planned are covered under the patient’s insurance policy. This is crucial in minimizing the risk of claim denials. It not only protects your practice’s income but also boosts the patient experience by ensuring they’re not faced with unexpected bills.

Accurate collection of insurance information during the verification process saves time and resources, allowing your staff to tailor billing approaches accurately according to confirmed coverage limits and plans. Automated systems can be particularly beneficial here. They streamline the verification process, leading to quicker response times and higher accuracy in confirming patient eligibility.

This means your staff can focus more on patient care rather than getting bogged down by administrative tasks. With the integration of advanced analytics tools, the efficiency of these systems is enhanced, providing predictive capabilities that identify potential issues early and ensure adherence to regulatory changes.

However, the effectiveness of these automated systems and the overall insurance verification and pre-authorization process heavily depend on staff competence. Regular training is essential to keep your team updated on the latest in insurance nuances and process requirements.

Investing in staff training ensures your practice navigates complex insurance landscapes efficiently, enhancing overall billing operations and revenue collection.

Crafting Effective Superbills

Crafting effective superbills is crucial for your chiropractic practice to ensure accurate billing and facilitate timely reimbursements. By including detailed CPT and diagnosis codes, you’re not just complying with insurance requirements; you’re also paving the way for reduced claim denials and enhanced financial health.

It’s essential to incorporate comprehensive patient information, coverage details, and eligibility verification in your superbills. Regular updates and training in RCM processes can significantly aid in maintaining compliance and accuracy in superbills.

A superbill that itemizes each service with accurate coding and clear medical necessity explanations promotes transparency. This clarity not only aids insurers in processing claims efficiently but also helps cash-paying patients understand what they’re being charged for, fostering trust and compliance.

Ensure that each superbill includes the date of service and itemized charges to minimize questions and speed up the payment process.

To keep your billing processes robust, regularly review and update your superbill templates. This practice ensures you stay abreast of any changes in coding standards and helps maintain billing accuracy.

Moreover, by clearly displaying all necessary information, you help ensure that coverage details are unmistakably outlined, which is vital for verifying insurance swiftly and accurately.

Staff Training and Education

Implementing comprehensive training programs for your billing staff is crucial to enhancing the accuracy and efficiency of insurance verification processes.

To maintain a high standard of service, you’ll need to focus on several key areas that contribute to billing efficiency and minimize claim denials.

Here are three critical elements to include in your staff training and education:

  1. Ongoing Education on Coding and Insurance Regulations Ensure your team is up-to-date with the latest in coding accuracy and compliance with insurance regulations. Regular updates on changes in insurance policies and coding practices are essential.

This continuous learning helps in reducing errors and subsequent claim denials.

  1. Simulation of Real-World Scenarios Conduct training sessions that mimic real-life insurance verification challenges. This practical approach helps staff understand and navigate complex situations more effectively, ensuring they’re well-prepared to handle various cases with confidence and efficiency.

As highlighted earlier, focused training significantly improves billing skills, leading to a 20% improvement in cash flow.

  1. Access to Resources and Collaborative Learning Provide your team with the latest resources, such as updated insurance databases and coding guidelines. Encourage a culture of sharing best practices and insights among peers.

This collaborative environment not only boosts individual knowledge but also enhances the collective proficiency of your billing staff in managing verification tasks.

Communication and Transparency With Patients

Building on the foundation of well-trained staff, it’s equally important to maintain open lines of communication with your patients regarding their chiropractic care costs and insurance details. Ensuring that patients fully understand their financial responsibilities right from the start can significantly reduce confusion and prevent billing disputes.

It’s crucial you’re clear about your fee schedules and the costs of services offered. Educating patients about their insurance coverage and the limits of what it entails is key. By verifying insurance information thoroughly and discussing the specifics with your patients, you’re fostering transparency and trust. This education helps them grasp what they might owe after insurance contributions, setting realistic expectations.

Additionally, incorporating advanced analytics tools can enhance the accuracy of insurance verification, thereby improving the efficiency of the billing process. Moreover, offering flexible payment options can enhance patient satisfaction. When patients know there are manageable ways to handle their payments, they’re more likely to comply with timely payments of outstanding balances.

This approach not only secures your revenue stream but also builds loyalty and encourages patients to return for future care. It’s also essential to keep patients updated about their insurance verification status. Regular follow-ups can iron out any misunderstandings early on and streamline the process for both parties.

This proactive communication with payers and patients ensures that everyone is on the same page, which can significantly reduce the administrative burden of resolving billing issues later.

Regular Audits and Compliance

You must regularly assess how often and by what methods your team conducts audits to ensure your billing processes are up to par.

It’s crucial to establish rigorous compliance training protocols that keep your staff well-versed in the latest coding and billing regulations.

By incorporating advanced billing software into your practice, you can further streamline the audit process and enhance accuracy in compliance.

Audit Frequency and Methods

To maintain optimal billing efficiency, it’s essential to conduct regular audits at least quarterly. Regular audits are crucial for ensuring that insurance verification processes adhere to the latest compliance standards and billing protocols.

By examining the common areas where discrepancies occur, you can pinpoint systemic issues and refine your approach to insurance details and pre-authorization checks. Implementing advanced software tools can automate data entry and coding, significantly reducing the possibility of human error and enhancing overall accuracy in the verification process.

Here’s what you should focus on during these audits:

  1. Systematic Auditing: Implement a checklist to ensure no step in the insurance verification process is overlooked. This methodical approach helps maintain consistency and covers all regulatory requirements.

  2. Targeted Training: Utilize findings from audits to conduct targeted training sessions. These should address specific areas where errors were noted, enhancing staff proficiency and ensuring everyone is up-to-date with the latest insurance practices and regulations.

  3. Compliance Audits: Regularly scheduled compliance audits help you stay ahead of regulatory changes and adapt your billing practices accordingly. This proactive approach minimizes the risk of non-compliance and ensures that billing efficiency isn’t compromised.

Compliance Training Protocols

Regular audits not only uncover inefficiencies and compliance gaps but also serve as the backbone for robust compliance training protocols in chiropractic billing. By engaging in regular audits, you’re able to ensure that your billing processes aren’t just compliant, but also optimized for financial health.

These audits highlight errors and claim issues that might otherwise go unnoticed, paving the way for immediate corrective actions. Furthermore, integrating HR management tools can streamline the audit process, ensuring more consistent compliance and accuracy in insurance verification.

Moreover, as you sift through claims documentation during these reviews, you’ll identify patterns that could lead to recurrent billing inaccuracies. Addressing these systematically enhances the accuracy of your insurance verification and reduces errors significantly.

It’s crucial that you don’t just perform these audits sporadically; consistency is key to maintaining billing integrity.

To complement these audits, comprehensive staff training is essential. Your team needs to stay informed about the latest coding updates and compliance regulations.

This ongoing education helps your staff handle the complexities of chiropractic billing more effectively and adheres to the latest standards, further reducing the risk of compliance issues.

Conclusion

Streamlining Insurance Verification for Chiropractic Efficiency

To enhance the financial health of your chiropractic practice, it is crucial to streamline insurance verification and billing processes. This ensures that your practice operates efficiently and continues to provide quality care without financial hindrances.

Key Strategies to Optimize Billing Efficiency

  • Integrate Advanced EHR and Billing Software: Utilizing sophisticated EHR systems like those offered by Altrust Services can drastically reduce errors and enhance the speed of claim processing. These systems are designed to handle the complexities of chiropractic billing, making them an invaluable tool for your practice.

  • Comprehensive Staff Training: Ensure your team is proficient in using advanced billing systems provided by Altrust Services. Regular training sessions are essential to keep your staff updated on the latest changes in insurance policies and billing procedures.

  • Regular Audits for Compliance and Efficiency: Implementing regular audits can significantly boost your practice’s compliance with insurance regulations and enhance overall efficiency. Altrust Services offers consultancy services that can help structure these audits effectively.

  • Transparent Patient Communication: Clear communication with your patients regarding billing procedures improves transparency and increases patient satisfaction. Tools and resources from Altrust Services can aid in simplifying this communication, ensuring patients are well-informed about their financial responsibilities.

Benefits of Partnering with Altrust Services

Partnering with Altrust Services provides several benefits:

  • Access to cutting-edge technology that simplifies the insurance verification process.
  • Support and training for your staff to ensure seamless integration and utilization of billing software.
  • Expert advice on improving billing efficiency and ensuring compliance with ever-changing insurance regulations.
  • Enhanced patient satisfaction through clear and effective communication tools, fortifying the financial backbone of your practice.

By adopting these strategies and leveraging the solutions offered by Altrust Services, your chiropractic practice can not only maintain but also enhance its focus on delivering exceptional patient care while ensuring financial stability and growth.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Optimizing Insurance Verification for Chiropractic Billing Efficiency

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MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
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•Providing IT support for office systems.
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•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
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Requirements:
• Strong written English and communication skills
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• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
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  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
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  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
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  • Conduct initial orientation to newly hired employees
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  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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