Understanding Compliance in Functional Medicine Revenue Cycle Management

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Understanding Compliance in Functional Medicine Revenue Cycle Management

When diving into the complex world of functional medicine revenue cycle management (RCM), compliance is not merely recommended—it is imperative. Understanding and adhering to key regulations ensures that your practice not only avoids hefty fines but also operates more efficiently. Reflecting on the evolving standards, especially under laws like HIPAA, is crucial for the seamless operation of your practice.

Are you ready to adapt to these changes? Evaluating your current practices might reveal gaps that could lead to significant financial repercussions. Integrating services like those offered by Altrust Services can be a strategic move in tightening your compliance and securing your practice’s future.

Key Areas of Compliance in Functional Medicine RCM

HIPAA Adjustments and Your Practice

With constant updates to HIPAA regulations, staying informed is essential. Altrust Services provides resources that can help your practice stay on top of these changes, ensuring that patient data handling meets the stringent requirements set forth by the law.

  • Data Protection: Ensuring the confidentiality and security of patient information is mandatory. Altrust Services offers solutions that can help safeguard sensitive data effectively.

  • Regular Training: Continuous education about compliance for your staff can be managed through programs that Altrust Services offers, keeping everyone informed about the latest regulatory requirements.

Financial Management and Reporting Accuracy

Accurate financial reporting is critical not only for regulatory compliance but also for the financial health of your practice. Utilizing Altrust Services for your accounting needs ensures precision and adherence to the latest financial regulations.

  • Detailed Record-Keeping: Maintain impeccable financial records with systems that Altrust Services provides, aiding in compliance and operational efficiency.

  • Audit Readiness: Altrust Services can help prepare your practice for unexpected audits, ensuring that you are always compliant and ready to prove it.

Adapting to Evolving Standards

As standards evolve, your practice must adapt quickly to stay compliant. Altrust Services offers updates and training that can help your team remain knowledgeable and prepared.

  • Up-to-Date Information: Regular updates from Altrust Services ensure that your practice does not fall behind on new regulations and industry standards.

  • Customized Solutions: Every practice is unique, and Altrust Services can offer tailored solutions that specifically address your particular needs and challenges.

Safeguarding Your Practice’s Future with Altrust Services

By tightening your compliance strategies with the help of Altrust Services, you are not just protecting your practice from potential fines but also enhancing its overall operation and trustworthiness.

Reflect on your current systems—what improvements can be made? How can Altrust Services assist in bridging these gaps?

  • Strategic Consulting: Altrust Services provides consulting to analyze and improve your compliance strategies, ensuring you are covered from all angles.

  • Technology Integration: Employ state-of-the-art technology solutions from Altrust Services to streamline and secure your RCM processes.

In conclusion, as you navigate the complexities of functional medicine revenue cycle management, partnering with Altrust Services can provide the expertise necessary to ensure compliance, safeguard your practice’s future, and allow you to focus on providing excellent patient care.

What will you discover about your own systems with Altrust Services by your side?

Compliance Significance in RCM

Understanding the significance of compliance in Functional Medicine Revenue Cycle Management (RCM) is crucial. You’re navigating a complex field where accurate billing and adherence to stringent regulations like HIPAA and ACA aren’t just important—they’re imperative for your practice’s survival. Without strict compliance, you’re looking at potential fines that can cripple your financial stability.

Consider this: with accurate billing practices, you can significantly reduce claim denials. These denials, which typically range from 5% to 10% of all claims, disrupt your cash flow and can destabilize the financial health of your practice. By focusing on coding accuracy and ensuring that each claim is accurate, you’re not just avoiding unnecessary losses; you’re ensuring a steady stream of revenue.

Additionally, the integration of advanced billing software can further enhance the accuracy and efficiency of your billing processes, ensuring compliance and reducing the burden on your staff.

Moreover, establishing clear and transparent billing procedures isn’t just about staying within the lines of the law. It’s about building trust with your patients. Statistics show that 75% of patients prefer clear communication regarding costs, which boosts their satisfaction and likelihood to return. This transparent approach, supported by regular audits, helps identify and rectify any compliance gaps in your documentation and billing practices, safeguarding your practice against financial risks.

Lastly, don’t underestimate the power of education. Implementing robust training programs for your staff on compliance issues enhances their understanding and ability to apply coding accurately, which can reduce billing errors by up to 30%. This not only aligns with medical necessity requirements but also fortifies the overall compliance framework of your RCM process.

Regulatory Challenges Faced

You’ll face a gamut of evolving legal requirements that necessitate keen attention and adaptability.

Protecting patient data under stringent laws like HIPAA demands rigorous compliance measures to prevent costly violations. To ensure adherence, continuous education in compliance regulations is essential, enhancing understanding and application in daily operations.

Furthermore, navigating the complexities of billing errors requires a robust understanding of both coding and payer policies to safeguard your practice from financial pitfalls.

Navigating the evolving legal requirements in functional medicine can be challenging for practitioners. As you delve deeper into compliance in the revenue cycle, it’s crucial to stay abreast of the shifting landscape.

These changes include the stringent regulations of HIPAA, which ensure patient information security, and the mandates of the Affordable Care Act, emphasizing evidence-based practices that might affect reimbursement policies.

You’ll find that the rise of telehealth introduces another layer of complexity. You need to be aware of state-specific licensure and reimbursement regulations that vary widely and can significantly impact how healthcare providers receive compensation.

Moreover, mastering the nuances of insurance coding and billing for functional medicine is vital. Accurate medical coding is essential not only for compliance but also to secure proper reimbursement and minimize claim denials related to medical necessity. As 2023 Medicare Fee Schedule conversion factors are updated, staying informed on these changes is crucial for billing accuracy and compliance.

Continuous education on the changing regulations by the Office of Inspector General (OIG) is also indispensable. Non-compliance could lead to severe penalties and a loss of eligibility for reimbursement.

As a practitioner, it’s imperative to keep your knowledge current and ensure all aspects of coding and billing are meticulously handled to meet these evolving legal requirements.

Protecting Patient Data

In functional medicine, safeguarding patient data isn’t just a priority; it’s a regulatory necessity. You’re constantly navigating the complex landscape of HIPAA regulations, which mandate stringent data protection measures to secure your patients’ individually identifiable health information. Compliance issues can arise if these regulations aren’t rigorously followed, potentially leading to fines up to $250,000.

As a healthcare provider, you must implement secure electronic health record (EHR) systems that not only enhance efficiency but also fortify the confidentiality and integrity of patient information. The rise of cyber threats has made it imperative to adopt advanced technologies like encryption and robust access controls that protect data throughout the revenue cycle process.

Moreover, it’s vital that you conduct regular employee training, as stipulated by HIPAA, to ensure every member of your team understands their roles in maintaining data security. This ongoing education helps mitigate risks and fortify your practice against potential breaches.

To align with regulatory standards and avoid compliance pitfalls, you’ll need comprehensive policies for handling and sharing patient information. These measures aren’t just about compliance; they’re about protecting your patients and maintaining the trust they place in your care.

Billing errors frequently complicate the revenue cycle in functional medicine, often stemming from incorrect coding of ICD-10 and CPT codes. You’re likely navigating through a thicket of compliance challenges, where a single misstep can lead to claims denials, audits, and significant financial repercussions.

The complexity increases as you attempt to align with both federal and state regulations, which are continually adapting to new medical practices and reimbursement models.

Here’s a vivid picture of what you might encounter:

  • A sea of paperwork, overflowing with complex forms and documents, each requiring precise entry to avoid compliance issues.
  • A maze of regulations, where every turn and twist could lead you to potential pitfalls or dead ends in the form of audits and penalties.
  • Mountains of claims, towering and teetering, each representing a patient’s treatment waiting to be correctly coded and justified for medical necessity.
  • An iceberg of hidden costs, mostly submerged, revealing the risks of inadequate documentation and upcoding accusations that lurk beneath the surface.

To navigate these challenges, it’s essential to conduct regular audits of your billing practices.

These will help you identify and rectify patterns of errors, ensuring your documentation aligns with payer requirements and reduces the likelihood of future issues.

Implementing Best Practices

To ensure your functional medicine practice thrives, focusing on enhancing billing accuracy is crucial; this involves robust training for your staff on coding accuracy and adherence to compliance regulations.

You should also integrate regular compliance audits, both internally and externally, to identify gaps and ensure all billing aligns with legal standards.

Additionally, utilizing advanced RCM software can simplify your billing processes and improve documentation accuracy, which supports medical necessity claims and proper billing protocols.

Enhancing Billing Accuracy

Regular training sessions for your staff can significantly enhance billing accuracy, with studies demonstrating up to a 30% improvement.

In the complex landscape of Revenue Cycle Management (RCM), it’s crucial to stay ahead with the best practices that ensure your billing processes aren’t only efficient but also compliant with the latest regulations.

To boost your billing accuracy, consider these strategies:

  • Integrate Advanced RCM Software: Deploy software solutions that seamlessly connect clinical documentation to billing systems, minimizing coding errors and reducing claim denials by as much as 20%.

  • Standardize Charge Capture: Implement a robust process for capturing charges immediately after patient encounters, which can increase your revenue capture by around 10%.

  • Update Billing Policies Regularly: Keep your billing procedures up-to-date with current regulations to avoid costly non-compliance penalties.

  • Focus on Coding Standards: Conduct regular training on the latest coding standards to reduce errors and improve compliance efforts, significantly cutting down on claim denials.

Regular Compliance Audits

Building on the foundation of enhanced billing accuracy, it’s equally important to implement regular compliance audits in your functional medicine revenue cycle management.

Regular compliance audits are crucial for pinpointing documentation shortcomings and billing errors, thereby ensuring adherence to stringent regulations like HIPAA and CMS guidelines. By focusing on high-risk areas such as coding accuracy and service eligibility, these audits help you reduce claim denials and uphold revenue integrity.

You should conduct audits at least quarterly to keep up with regular updates in regulations and to promptly address potential compliance gaps before they evolve into more significant problems. Utilizing checklists during these audits can guide your focus and improve efficiency in claims processing.

Moreover, inviting external compliance experts to participate in your audits can offer new perspectives and benchmarks, assisting your organization in aligning with industry standards and boosting your overall compliance culture.

To complement these efforts, continuous staff training based on audit findings is essential. It fosters a culture of accountability and integrity, ensuring that your team understands the importance of compliance and maintains accurate billing practices.

Advanced Software Utilization

Implementing advanced revenue cycle management (RCM) software significantly enhances coding accuracy, reducing human error by up to 30% and boosting your claim acceptance rates.

With this technology, you’re not just keeping up; you’re staying ahead in the fast-evolving field of functional medicine.

  • Seamless Integration with EHRs: Imagine a system where patient records flow directly into the billing process, ensuring compliance and minimizing denials for incomplete data.

  • Real-Time Analytics: Visualize a dashboard that offers instant insights into billing trends and compliance issues, allowing you to adjust strategies swiftly and effectively.

  • Automated Billing Systems: Picture the ease of automated claim submissions that cut down the wait time for payments from 30 days to just 10, enhancing your cash flow.

  • Continuous Updates and Training: Think about the reassurance of regular software updates and training sessions that keep your staff sharp and compliant with the latest regulations.

Consequences of Non-Compliance

Facing non-compliance in functional medicine revenue cycle management can lead to severe financial setbacks, with penalties potentially soaring as high as $250,000 for regulatory infringements like those under HIPAA. When you overlook the importance of adhering to precise billing regulations, you’re likely to encounter claim denials. These aren’t just frustrating; they’re financially draining, severely disrupting your cash flow and, ultimately, the financial stability of your healthcare practice.

Moreover, compliance failures often trigger a cascade of operational inefficiencies. It’s estimated that healthcare organizations can lose between 10-20% of their revenue due to billing errors alone. This isn’t just about numbers; it impacts your operational efficiency, slowing down processes that should be streamlined and straightforward.

You’ll find that rectifying these errors not only costs time but also diverts resources from other critical areas of operation.

The repercussions extend beyond financial and operational realms. Patient trust is at stake. If patients feel their privacy is compromised or that billing inaccuracies are a regular occurrence, they’re more likely to seek care elsewhere. Losing patients over compliance issues also tarnishes your reputation, making it harder to attract new clients or regain lost ones.

Lastly, the hidden costs of non-compliance, such as audits, legal fees, and the expenses involved in implementing corrective measures, add another layer of financial burden. These aren’t just one-off expenses; they can recur, further straining your resources and diverting funds from essential services or improvements.

Hence, maintaining compliance isn’t just regulatory—it’s pivotal to the sustainability and growth of your practice.

As the landscape of functional medicine evolves, staying ahead of compliance trends isn’t optional but necessary for your practice. The future of compliance in revenue cycle management (RCM) is rapidly shifting towards more sophisticated and patient-centric models, driven by technological advancements and an ever-changing regulatory environment.

Here are some key trends you’ll need to focus on:

  • Integration of AI and Machine Learning: These technologies will drastically improve your compliance monitoring and error detection capabilities, making your RCM processes more efficient and less prone to costly mistakes.

  • Adaptive Compliance Strategies: As regulatory changes become more complex, your practice must adapt quickly. This means continually updating your compliance strategies to stay aligned with new guidelines.

  • Increased Transparency in Billing Practices: With patient-centric approaches on the rise, transparency in billing will be crucial. It’ll help build trust and improve patient engagement by making billing processes clear and understandable.

  • Strengthened Data Security Measures: Implementing robust data security measures will be essential to protect sensitive patient information against increasing cyber threats, thereby ensuring compliance with stringent regulations like HIPAA.

Moreover, collaborating with compliance specialists will be vital. They can provide the expertise needed to navigate these complexities, ensuring that your compliance strategies are both effective and up-to-date.

As you move forward, always remember that the goal isn’t just to meet the minimum standards but to excel in creating a secure, transparent, and patient-focused RCM environment.

Documentation and Financial Integrity

To maintain the financial integrity of your functional medicine practice, it’s crucial that you ensure all patient documentation is thorough and compliant with current legal and regulatory standards. Proper documentation not only supports billing accuracy but also substantiates medical necessity for every treatment you provide. Each patient encounter must be meticulously recorded, capturing every detail relevant to their personalized care.

Inaccurate coding, including upcoding or improper use of modifiers, can lead to significant financial vulnerabilities. It’s vital that you employ or train specialized coders who are well-versed in the nuances of functional medicine. This expertise ensures that coding errors are minimized, thereby enhancing compliance and protecting your practice from costly claim denials.

Integrating advanced documentation technologies such as electronic health records (EHRs) can substantially improve your revenue cycle management. EHRs streamline the documentation process, reduce the likelihood of errors, and boost billing efficiency. This technological shift not only preserves your financial integrity but also aligns your practice with contemporary healthcare standards.

Regular audits of your documentation practices are essential. These audits help pinpoint compliance gaps and areas needing improvement, ensuring your adherence to stringent standards and minimizing the risk of penalties or issues with reimbursements.

Lastly, keeping a close eye on your accounts receivable and monitoring denial rates are crucial steps in revenue cycle management. These measures allow you to swiftly address any documentation-related issues, ensuring steady cash flow and maintaining the overall financial health of your practice.

Credentialing and Staff Management

While establishing a robust credentialing system, you ensure that all healthcare providers in your functional medicine practice meet necessary qualifications, licenses, and certifications. This rigorous process is fundamental to maintaining compliance with both local and federal regulations.

By staying on top of credentialing, you’re not only upholding standards but also mitigating risks that could lead to serious financial repercussions and non-compliance penalties.

A key component in managing this process effectively is the creation and maintenance of a Provider and Employee data warehouse. This centralized data hub allows you to:

  • Track and update healthcare providers’ credentials in real-time, ensuring immediate access to current information.
  • Monitor compliance status of each provider to prevent lapses that could impact patient care and practice reputation.
  • Manage training records to ensure all staff are up-to-date with the latest compliance requirements and ethical practices.
  • Facilitate seamless communication among staff regarding changes in regulations and internal policy updates.

Ongoing training for all staff on compliance requirements, ethical practices, and documentation standards is crucial. It fosters a culture of accountability and continuous improvement.

Effective communication and efficient information exchange further engrain a culture of compliance throughout your organization. By ensuring that every team member understands their role in maintaining credentialing and compliance standards, you bolster the integrity and operational efficacy of your practice.

Technological Advancements in RCM

Technological advancements have revolutionized Revenue Cycle Management (RCM) in functional medicine, significantly enhancing both compliance monitoring and operational efficiency. You’ll find that integrating AI and machine learning has been pivotal. These technologies don’t just streamline processes; they actively enhance compliance monitoring by identifying billing errors before claims are submitted. This crucial step can cut denial rates by up to 30%, ensuring smoother cash flow and fewer headaches for your practice.

Furthermore, the deployment of Electronic Health Record (EHR) systems helps you maintain rigorous adherence to HIPAA regulations. By accurately capturing and securely storing patient information, EHRs ensure that documentation isn’t only compliant but also readily accessible for audits and reviews. This is essential in protecting patient privacy and avoiding costly penalties.

Automated billing software plays a crucial role in minimizing human error. With this software, your practice likely achieves a clean claims ratio of 95% or higher. It’s not just about reducing errors; it’s about maintaining stability in your cash flows, a must for any thriving practice.

The rise of telehealth platforms has brought about its own set of challenges and solutions. Continuous adaptation of your billing processes ensures that services rendered remotely meet current regulatory standards. This adaptation is vital for compliance as telehealth becomes a staple in healthcare delivery.

Lastly, advanced analytics tools within your RCM software empower you to monitor key performance indicators related to compliance. These tools help you pinpoint trends and areas needing improvement, ensuring your practice consistently meets regulatory standards without fail.

Central Regulations and Standards

Navigating the complex landscape of central regulations and standards is key to managing the revenue cycle in functional medicine effectively. You’re tasked with ensuring compliance, a crucial component that directly impacts the financial health of your practice. Understanding and adhering to regulations such as HIPAA, the Affordable Care Act, and Medicare Secondary Payer rules aren’t just legal necessities but also pillars that support ethical medical practices.

  • HIPAA Compliance: Ensures the protection of patient privacy and secure handling of health information, pivotal in maintaining trust and confidentiality.

  • Affordable Care Act Implementation: Influences reimbursement models, stressing the importance of value-based care which aligns financial incentives with patient outcomes.

  • Medicare Secondary Payer Compliance: Identifies the correct order of payment responsibility, avoiding severe penalties and ensuring Medicare can be billed appropriately.

  • Accurate Coding Practices: Governed by ICD-10 and CPT/HCPCS standards, these are essential in minimizing claim denials and preventing revenue leaks.

You need to integrate these regulations into your daily operations through rigorous training programs and regular audits.

These audits are vital as they help uncover any discrepancies or errors in coding practices, which could lead to claim denials or financial strain. Moreover, they ensure that your practice isn’t unknowingly engaging in upcoding or other non-compliant activities that could result in significant penalties under OIG regulations.

In essence, the integrity of your revenue cycle management is heavily reliant on how well you understand and implement these central regulations and standards.

Compliance isn’t just about following rules—it’s about securing the operational and financial backbone of your practice in the landscape of functional medicine.

Conclusion

Navigating the complexities of functional medicine revenue cycle management requires a comprehensive approach to maintain compliance and safeguard your practice’s financial health and operational integrity. Here are critical steps to ensure compliance:

  • Implementing Robust Software: Utilizing advanced billing software, like those supported by Altrust Services, ensures that all financial transactions are accurately recorded. This software helps in keeping up with the latest coding changes, minimizing errors, and reducing claim denials.

  • Regular Staff Training: Conduct regular training sessions for your staff to stay updated on the latest regulatory requirements and billing processes. Altrust Services offers tailored training solutions that can help your team understand and implement necessary compliance measures effectively.

  • Staying Abreast of Regulatory Changes: The healthcare landscape is constantly evolving, with frequent updates to regulations. Altrust Services provides up-to-date information and guidance on regulatory changes, helping you stay compliant without having to constantly research new laws yourself.

  • Fostering a Culture of Compliance: By integrating services from Altrust Services, you can foster a workplace culture that prioritizes compliance. This not only enhances billing accuracy but also builds trust with your patients, contributing to the sustainability and growth of your healthcare practice.

Key Benefits of Maintaining Compliance

  • Enhanced Billing Accuracy: With the support of Altrust Services, you can achieve higher billing accuracy, which directly impacts your revenue cycle efficiency and reduces financial losses due to errors.

  • Minimized Claim Denials: Proper training and software implementation reduce the chances of claim denials, ensuring that your practice receives timely payments for services rendered.

  • Trust Building with Patients: Compliance isn’t just about following laws; it’s about building trust. When patients see that their provider complies with regulations and respects their privacy and rights, they are more likely to remain loyal.

  • Sustainability and Growth: By maintaining compliance, you protect your practice from potential fines and legal issues, which in turn supports the long-term sustainability and growth of your business.

Utilizing the comprehensive services offered by Altrust Services can significantly aid in navigating these complexities, ensuring that your practice remains compliant, efficient, and patient-focused. By partnering with Altrust Services, you leverage expertise and tools designed specifically for the needs of functional medicine, allowing you to focus more on patient care and less on administrative burdens.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

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Understanding Compliance in Functional Medicine Revenue Cycle Management

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  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

View Package Price

 

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