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Leveraging Technology to Streamline Optometry Billing

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Leveraging Technology to Streamline Optometry Billing

Leveraging Technology to Streamline Optometry Billing

Embracing Technology in Optometry Billing

Optometry billing can be complex, but technology is a powerful ally in simplifying this essential process. By incorporating systems like EHR (Electronic Health Records) and AI-driven coding, errors are significantly reduced, leading to a smoother, more efficient billing cycle.

Key Benefits include:

  • Time Savings: Automated systems reduce manual input and streamline operations.

  • Increased Accuracy: AI algorithms help ensure claims are error-free, increasing the likelihood of successful reimbursements.

Altrust Services: Enhancing Your Billing Efficiency

When considering a partner to enhance your optometry billing process, Altrust Services stands out. They offer tailored solutions that integrate seamlessly with existing practices, ensuring that your transition to advanced billing technologies is smooth and beneficial.

Advantages of Partnering with Altrust Services:

  • Expert Support: Altrust provides ongoing support to address any challenges in your billing cycle.

  • Customized Solutions: Services are tailored to meet the unique needs of your optometry practice.

The Future of Billing: Blockchain and Beyond

Looking ahead, technologies like blockchain could revolutionize how patient data and billing are managed. This innovation offers enhanced security and transparency, which could transform patient interactions and billing practices.

Potential Impacts of Blockchain:

  • Secure Transactions: Blockchain provides a secure platform for transactions, reducing the risk of data breaches.

  • Transparency in Billing: Every transaction is recorded on a blockchain, ensuring all parties have access to a transparent and unalterable record.

How Altrust Services Can Help Integrate Emerging Technologies

Altrust Services is at the forefront of integrating emerging technologies like blockchain into optometry billing. They can help your practice understand and implement these advances, ensuring you stay ahead in a rapidly evolving field.

Integration Strategies:

  • Education and Training: Altrust offers comprehensive training on new technologies, ensuring your staff is well-prepared.

  • Seamless Integration: Altrust ensures that new technologies blend smoothly with your existing systems, minimizing disruption and maximizing benefits.

Conclusion: Reshaping Your Practice with Altrust Services

Embracing technology through Altrust Services not only enhances your billing processes but also positions your optometry practice for future success. With their expertise and cutting-edge solutions, you can improve efficiency, accuracy, and profitability, reshaping your day-to-day operations to meet the demands of modern healthcare.

Final Thoughts:

  • Stay Ahead of the Curve: With Altrust Services, your practice can lead in adopting new technologies.

  • Enhance Patient Satisfaction: Improved billing processes lead to faster, more accurate service, enhancing overall patient satisfaction.

By partnering with Altrust Services, you ensure that your optometry practice remains competitive, efficient, and ready for the future of healthcare billing.

Challenges in Optometry Billing

Navigating the intricacies of optometry billing is often challenging due to the variety of services you provide, ranging from routine exams to more complex procedures. As an optometrist, managing accurate claims is crucial to your practice's financial health.

You're probably aware that nearly 80% of medical bills in the U.S. contain errors, which can significantly decrease your revenue if not corrected promptly. These errors in billing aren't just numbers; they represent real revenue losses and increased stress due to the complex nature of current payment models.

The frequent updates to coding standards and insurance policies further complicate compliance, leading to potential delays in payments because of billing inaccuracies. This constant need for updates requires a robust system to manage patient data and ensure that billing processes are up to the latest standards.

Handling these administrative tasks efficiently is paramount to maintaining a smooth revenue cycle management.

To manage these challenges, a deep understanding of medical billing and coding is essential. You must keep abreast of the latest coding standards and regulations to submit accurate claims.

However, the administrative burden can be overwhelming, distracting you from your primary role of patient care.

While technology solutions can aid significantly, it's vital to first recognize the various hurdles in your current billing processes. Only then can you implement the right solutions that will help reduce the frequency of errors and enhance your practice's overall revenue management.

Advantages of Billing Technology

While the challenges of optometry billing are significant, embracing billing technology offers substantial benefits. Automated billing systems are at the forefront of enhancing accuracy by minimizing human errors. Given that a staggering 80% of medical bills in the U.S. contain inaccuracies impacting revenue, this precision is invaluable. It's not only about reducing mistakes; it's about safeguarding your cash flow and ensuring you're compensated accurately for your services.

Integrating Electronic Health Records (EHRs) with your billing software can further streamline billing processes. This seamless integration speeds up claims processing by improving coding accuracy, thus expediting the entire cycle from service delivery to payment. You'll notice quicker claim approvals, which bolsters your practice's cash flow—keeping the financial health of your practice robust.

Additionally, outsourcing aspects of billing to specialized expertise can enhance operational efficiency and compliance, aligning with the broader trends in healthcare revenue management to maximize financial performance.

Revenue Cycle Management (RCM) software is another game-changer. It meticulously manages both claim scrubbing and denial management, enhancing your revenue by 10-15%. Imagine reclaiming that lost revenue due to preventable billing errors.

Additionally, real-time analytics play a critical role in this ecosystem. They enable you to scrutinize and rectify billing errors before submissions, drastically reducing denial rates and further optimizing revenue.

The cumulative effect of these technologies transforms not just your billing operations but also the patient experience. With more reliable billing practices, your patients face fewer billing issues, which enhances their overall satisfaction.

Advanced Billing Technologies

As optometry practices evolve, advanced billing technologies play a crucial role in enhancing both operational efficiency and patient satisfaction. By implementing Electronic Health Records (EHRs), your practice can digitize patient information, which not only improves data accuracy but also streamlines the entire billing process. This reduction in errors significantly boosts your reimbursement rates, ensuring you're compensated promptly and accurately for the services you provide.

Utilizing automated coding systems, you'll find that these tools use artificial intelligence to analyze patient records and assign the correct codes with a high level of precision. This technology minimizes human error and ensures that your billing practices comply with the latest coding standards. It's a game-changer in maintaining accuracy and efficiency in your financial operations.

Moreover, the integration of AI and ML technologies further enhances the capabilities of automated systems, providing real-time data access and predictive insights that streamline billing operations and improve patient collections.

Moreover, with real-time eligibility verification, you can prevent the headache of claim rejections. These tools perform instant checks on a patient's insurance coverage before services are rendered, thereby smoothing out the billing cycle and reducing delays in payments.

Revenue Cycle Management (RCM) software is another key component of advanced billing technologies. This software integrates crucial functions such as claim scrubbing and denial management. By optimizing your billing workflows, RCM enhances your cash flow and reduces the time spent managing financial operations.

Lastly, digital refraction systems are revolutionizing the way eye examinations are billed. These systems automate testing processes and refine the accuracy of the billing workflows, ensuring that charges correspond precisely to the services rendered.

As you integrate these technologies, you'll notice a substantial improvement in operational efficiency and patient satisfaction within your optometry practice.

Medical Billers and Coders

You'll see a significant boost in your practice's revenue when you bring on Medical Billers and Coders (MBC). These professionals specialize in optimizing billing processes specifically for optometry, aiming for a revenue growth of 10-15% through tailored billing solutions. They employ advanced technologies to minimize errors in claim submissions, which significantly reduces revenue loss due to incorrect coding.

By focusing on clean claims and efficient denial management, MBCs can accelerate reimbursements and improve your overall cash flow. This is crucial as timely and accurate documentation leads to fewer disputes and streamlines operations. The introduction of automated coding software by MBCs lowers the risk of non-compliance and enhances the accuracy of your billing systems. This not only secures your revenue but also ensures you remain on the right side of healthcare regulations.

Moreover, MBC services allow you to allocate more resources towards patient care rather than being bogged down by administrative tasks. This shift not only improves the quality of care provided but also enhances patient satisfaction and retention. With MBCs, you're not just investing in a service, but you're also investing in the efficiency and growth of your practice.

The integration of MBCs into your practice isn't just about dealing with paperwork; it's about embracing a partnership that offers comprehensive support through advanced technologies and professional expertise. This collaboration is designed to yield clean claims, manage denials effectively, and comply with the ever-changing healthcare billing landscape, ultimately leading to sustained revenue growth and a sharper focus on patient care.

Building on the strong foundation provided by Medical Billers and Coders, the future of optometry billing looks toward incorporating cutting-edge technologies to further enhance accuracy and efficiency.

You'll find that the integration of AI and machine learning into billing systems isn't just a trend; it's a transformative shift that's projected to reduce errors in claim submissions by up to 30%. This leap in precision is largely due to predictive analytics, which fine-tunes the process, ultimately streamlining operations and boosting your practice's bottom line.

As you delve deeper, blockchain emerges as a robust contender, particularly in managing patient data and transactions. This technology isn't just about security; it's about creating a transparent, fraud-minimized billing environment.

Imagine a world where every transaction is traceable and verifiable, reducing headaches over billing disputes and protecting sensitive patient information.

Moreover, the surge in telehealth services, which are expected to represent over 25% of healthcare visits by 2025, calls for specialized billing systems. These systems must adeptly handle virtual consultations, ensuring that every element of telehealth delivery is accurately captured and billed.

It's not just about adapting to now; it's about being prepared for a rapidly evolving healthcare landscape.

Additionally, data analytics tools are revolutionizing how practices understand billing patterns. These tools don't just compile data; they offer actionable insights, enabling you to decrease claim denial rates by up to 20%.

And let's not overlook the potential integration with wearable technology. This could mean real-time data collection from continuous patient monitoring, leading to more precise billing based on actual health metrics.

The future of optometry billing isn't just about keeping up; it's about setting the pace.

Conclusion

Embracing Advanced Billing Technologies in Optometry

As you aim to enhance your optometry practice, integrating advanced billing technologies is crucial. This move not only streamlines operations but also significantly mitigates challenges that come with manual processes.

Key Benefits of Advanced Technologies

Error Reduction and Faster Claims Processing

By incorporating Electronic Health Records (EHRs), Artificial Intelligence (AI), and real-time analytics, your practice can reduce errors dramatically and speed up the claims processing time. These technologies ensure accuracy and efficiency, leading to quicker reimbursements and less administrative burden.

Future-Proofing Your Practice

Staying updated with the latest technologies like blockchain and predictive analytics positions your practice well for future advancements. These tools not only enhance the efficiency of billing processes but also improve patient care by providing more accurate diagnostics and personalized treatment plans.

Enhancing Patient Care and Boosting Revenue

With the integration of these technologies, your practice can offer better patient care which, in turn, boosts patient satisfaction and increases revenue. Efficient billing processes directly translate to better cash flow management, enabling your practice to invest more in patient care and new technologies.

How Altrust Services Can Help

Altrust Services offers a comprehensive range of solutions tailored to streamline optometry billing. By partnering with Altrust Services, you can leverage their expertise in handling intricate billing processes with precision. Here's how Altrust Services can assist:

  • Integration of Cutting-Edge Technologies: Altrust Services provides support in integrating EHRs and AI into your billing systems, making the transition smooth and effective.
  • Expertise in Blockchain and Predictive Analytics: They offer insights and tools related to blockchain technology and predictive analytics, ensuring that your practice remains at the forefront of technological advancements.
  • Customized Solutions: Understanding that each optometry practice is unique, Altrust Services offers customized solutions that cater specifically to your needs, enhancing both operational efficiency and patient satisfaction.

Conclusion

Incorporating advanced billing technologies through Altrust Services not only streamlines your operations but also ensures that your practice thrives in an increasingly digital healthcare landscape. By adopting these innovations, you'll see a significant improvement in error reduction, claims processing speed, and overall patient care quality.

Visit Altrust Services at altrustservices.com to explore how they can transform your optometry billing processes, ensuring your practice achieves its fullest potential in the digital age.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Leveraging Technology to Streamline Optometry Billing

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MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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