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Analyzing Profitability in Dental Practices

Altrust Services - Analyzing Profitability in Dental Practices
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Analyzing Profitability in Dental Practices

When analyzing the profitability of your dental practice, it’s essential to zero in on several critical financial metrics. You’ve likely considered your profit margins, but have you thoroughly examined your revenue per procedure or dissected your overhead costs? These figures can reveal much about your practice’s financial health. For instance, maintaining a 40% profit margin is often cited as a benchmark for sustainability in the industry. If you’re falling short, it’s time to take a closer look at your expenses, from labor to lab fees and supplies. What strategies might you employ to bridge this gap? Let’s explore how minor adjustments in these areas could significantly impact your bottom line.

Introduction

Understanding financial metrics such as profit margins, collections, and operational expenses is essential when analyzing profitability in dental practices. Dive deep into these numbers to gauge how effectively you’re managing your practice.

Looking at profit margins, for instance, you’ll find that a healthy dental practice should aim for at least a 40% margin. This indicates the ability to cover costs and invest back into the practice for further growth.

Focusing on employee expenses, which should ideally range between 24-28% of collections, is critical. This figure helps you assess how labor costs impact your bottom line. If your employee expenses exceed this percentage, it might be time to revisit your staffing needs or consider ways to enhance productivity without additional hires.

Effective financial management goes beyond just keeping the books. It involves strategic decision-making based on comprehensive analysis of all financial metrics. This can mean renegotiating terms with suppliers, optimizing your fee structure, or even enhancing patient experience to boost retention and referrals.

Each decision you make should align with a clear financial goal, ensuring that every aspect of your practice contributes to greater dental practice profitability.

Assess Current Financial Health

To assess the current financial health of your dental practice, it’s crucial to start by examining profit margins, which should ideally be at least 40%. This benchmark is fundamental in determining how effectively you’re managing the financial aspects of your operations.

Next, turn your attention to employee expenses. These should generally represent about 24-28% of your collections. If you’re exceeding this range, it might be time to scrutinize staffing efficiencies or consider automation in routine tasks to cut down on costs without sacrificing service quality.

Additionally, keep a close eye on lab fees and the cost of dental supplies. Together, these should ideally constitute 10-14% of your total expenses. If these figures are higher, it suggests a need to negotiate better terms with suppliers or to find more cost-effective solutions without compromising on the quality of dental materials and services you offer.

Incorporating Altrust Services can provide you with tailored financial analysis and optimization strategies, ensuring you maximize profitability while maintaining high standards of care.

Monitor Key Financial Metrics

Monitoring key financial metrics such as revenue per procedure and profit margins is crucial for you to gauge the financial health of your dental practice. Understanding these metrics lets you see not just the current state, but also trends over time.

For instance, a consistent drop in revenue per procedure could signal a need to reassess your pricing or service efficiency.

To maintain optimal profitability, you’ll also need to keep a close eye on your overhead costs and employee expenses. These are significant parts of your operational costs and can dramatically affect your bottom line.

Overhead costs encompass everything from rent and utilities to the cost of dental supplies. Employee expenses include salaries, benefits, and any training costs.

Altrust Services offers comprehensive monitoring solutions, helping you track these critical metrics and providing actionable insights to improve financial performance.

Implement Strategies to Improve Profitability

Implementing effective strategies can significantly boost your dental practice’s profitability. By analyzing and adjusting your fee structures, you’re able to optimize revenue without compromising patient care. It’s crucial you understand the local market rates and adjust your fees accordingly to remain competitive yet profitable.

Engaging in PPO negotiations is another strategic move. By negotiating better fee schedules with Preferred Provider Organizations, you can ensure a more favorable reimbursement rate, thus enhancing your bottom line. Don’t shy away from these discussions; they’re essential for your financial health.

Additionally, consider introducing in-house discount plans. These plans not only make dental care more affordable for your patients but also encourage loyalty and frequent visits, which in turn stabilizes your income stream.

Fostering strong patient relationships is key to retaining clients and enhancing word-of-mouth referrals. Exceptional customer service and unique offerings can make your practice stand out. Remember, a satisfied patient is likely to return and recommend your services to others.

Lastly, streamlining your business systems can lead to significant time and cost savings. Efficient scheduling, billing, and record-keeping systems enhance operational effectiveness and reduce overhead costs, driving up your practice’s profitability.

Altrust Services can assist in implementing these strategies effectively, ensuring your practice operates at peak efficiency and profitability.

Leverage Technology

Building on effective management strategies, leveraging technology significantly enhances the efficiency and profitability of your dental practice. By integrating electronic health records (EHR), you streamline administrative processes, reduce paperwork, and improve accuracy in patient care documentation. This transition not only saves time but also minimizes the risk of errors, which can be costly. Implementing EHR systems is a proven strategy to boost the profitability of dental practices by enhancing operational efficiency.

Additionally, investing in practice management software can revolutionize how you manage daily operations. This technology optimizes scheduling, billing, and inventory management, all of which are critical components in running a smooth and profitable dental practice. The automation of these tasks frees up your staff’s time, allowing them to focus more on patient care and less on administrative duties.

Moreover, don’t overlook the power of digital marketing. Effective use of online marketing tools helps you attract new patients and retain existing ones. By creating a robust online presence, you can significantly increase your practice’s visibility and appeal. Digital marketing strategies, such as SEO and social media advertising, are cost-effective methods to enhance your practice’s profitability by reaching a broader audience and engaging them effectively.

Altrust Services offers technology solutions tailored to dental practices, ensuring seamless integration and maximizing the benefits of digital tools to enhance profitability.

Plan for Investment and Growth

To ensure your dental practice thrives, consider strategic investments and growth initiatives that align with your financial goals and market demands. Prioritizing areas where you can control costs, such as lab fees and employee expenses, will directly contribute to improving your profit margin. Remember, maintaining employee expenses at 24-28% of total collections is critical for financial success.

Expanding services or upgrading facilities may require upfront investment but can lead to higher patient retention and attract new clients, enhancing overall profitability. Moreover, keeping a close eye on fixed costs like rent can prevent them from eroding your bottom line.

Digital tools and dental equipment that streamline operations can reduce labor costs and increase efficiency, allowing you to allocate resources more effectively.

Always analyze market trends and demographic data in your area to ensure that your investments meet the needs and preferences of your community. This approach not only supports sustained growth but also positions your practice as a competitive player in the dental industry.

Altrust Services provides expert guidance on strategic investments and growth planning, helping you make informed decisions that drive long-term profitability.

Consider Outsourcing

As you explore ways to enhance your dental practice’s efficiency and reduce expenses, consider outsourcing tasks such as billing, coding, marketing, and IT support. Outsourcing can be a strategic move to reduce costs and streamline operations, allowing you to focus more on patient care and less on administrative burdens.

By delegating these tasks to specialized providers, you’re not just cutting costs—you’re also tapping into a level of expertise that can significantly enhance the quality of these services.

Outsourcing enables your practice to access the latest technology and industry know-how without the heavy investment typically required in-house. This not only improves efficiency but also ensures that your operations are up-to-date with current industry standards, which can lead to better patient satisfaction and increased profitability.

Moreover, by reducing the workload on your staff, you can boost morale and decrease turnover rates, further stabilizing your practice.

Incorporating outsourced services helps you streamline operations effectively. It frees up resources that can be better utilized towards innovating patient care and expanding your practice.

Ultimately, outsourcing isn’t just about cutting costs—it’s about strategically investing in your practice’s growth and sustainability by focusing on core competencies and leaving non-core tasks to expert hands.

Altrust Services offers comprehensive outsourcing solutions, ensuring your practice benefits from expert support in key operational areas, driving efficiency and profitability.

Monitor Key Metrics

Regularly monitoring key metrics such as revenue per procedure and profit margins is crucial for enhancing your dental practice’s profitability. Analyzing your financial statements provides insights into your current financial status and areas for improvement.

Understanding how your revenue per procedure compares to industry benchmarks can reveal whether you’re maximizing your earning potential. Additionally, tracking profit margins helps you assess the impact of operational changes. If certain procedures are underperforming, you might need to adjust your service offerings or renegotiate supplier contracts to reduce costs.

Incorporating these metrics into your regular management routine allows you to make informed decisions that align with your business goals. Altrust Services can help track and analyze these metrics, ensuring your practice remains profitable and efficient.

Tips for Staff Training

Understanding how employee training impacts your practice’s financial metrics is the next step in boosting profitability. Staff training in dental practices isn’t just about clinical skills; it’s equally about understanding the financial health of your business.

By implementing training programs that focus on key financial metrics such as profit margin, collections, and expenses, you’re equipping your team with the knowledge to make informed decisions that enhance profitability.

Regularly provide your staff with clear, data-driven guidance on how their performance directly affects the practice’s financial outcomes. This includes detailed explanations of how efficiency in their roles helps manage expenses and improve the profit margin.

Offer resources and workshops aimed at enhancing these skills. For instance, efficient scheduling and patient handling can reduce overhead costs and increase patient satisfaction, subsequently impacting the bottom line positively.

Moreover, continuous education and training ensure that your staff remains updated on the best practices for cost management and efficiency. This proactive approach not only keeps your team competent and confident but also directly contributes to the financial stability and growth of your practice. Altrust Services offers specialized training programs tailored to your practice’s needs, ensuring your staff is well-equipped to support your financial goals.

Conclusion

To maximize your dental practice’s profitability, consistently analyze and adjust key financial metrics such as profit margins, collections, and expenses. The target profit margin should hover around 40% to maintain financial health and spur growth. This is achievable by managing employee expenses effectively and optimizing operational costs, including lab fees, rent, and utilities.

Remember, the backbone of a thriving dental practice isn’t just in cutting costs but also in enhancing patient relationships. Strong patient relationships lead to higher retention rates, more referrals, and, ultimately, an improved bottom line.

Regularly revisiting your fee structure and engaging in negotiations with insurance providers can also make a significant difference. These actions ensure you’re not undervaluing your services while staying competitive in the market.

As you move forward, keep a close eye on these financial metrics. Make adjustments based on current trends and feedback from your patient base. It’s a dynamic process, but with persistent monitoring and evaluation, your practice can achieve and even exceed its profitability goals.

Embrace these strategies and partner with Altrust Services to ensure your dental practice remains financially robust and continues to grow.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Analyzing Profitability in Dental Practices

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MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
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  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
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  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
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  • Reviewing data for errors, missing information, and inconsistencies
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Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
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  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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