Enhancing Financial Performance in Dental Practices

altrust services enhancing financial performance in dental practices
Table of Contents

Enhancing Financial Performance in Dental Practices

As you look to enhance the financial performance of your dental practice, it’s essential to first examine your current financial operations. Are you aware of where your revenue leaks are occurring, and do you understand the financial impact of each service you offer? By pinpointing inefficiencies in your revenue cycle management and revisiting your expense allocations, you can identify significant opportunities for improvement. Moreover, integrating advanced data analytics can provide deeper insights into patient demographics and behavior, enabling more strategic decision-making. Now, consider how these strategies might transform your practice’s profitability and position in the market. What specific steps will you take next to ensure financial growth and sustainability?

Introduction

To enhance your dental practice’s financial performance, it’s essential to focus on strategies that improve revenue generation, manage expenses efficiently, and ultimately boost profitability. Engaging in financial analysis allows you to understand the nuances of your practice’s financial health, guiding strategic planning that targets areas most impactful for growth.

Increasing operational efficiency is crucial. By streamlining processes and cutting unnecessary costs, you’re not just saving money; you’re enhancing the patient experience and your team’s productivity.

Focus on high-value procedures that align with your practice’s strengths and market demand, which can significantly uplift your revenue generation capabilities.

Effective expense management involves scrutinizing all expenditures, negotiating with suppliers, and opting for cost-effective alternatives without compromising quality. Invest in technology that automates administrative tasks and improves diagnostic and treatment capabilities, thus saving time and reducing errors.

Assess Current Financial Practices

Assessing your current financial practices is crucial to understanding where your dental practice stands financially. By evaluating your revenue streams, expenses, profit margins, and cash flow, you’ll gain a comprehensive snapshot of your financial health. This analysis is foundational in effective financial management and sets the stage for making informed decisions that can enhance your practice’s performance.

To start, conduct a detailed cash flow analysis to track the timing and amounts of cash moving in and out of your practice. This will help you manage your liquidity and ensure you have enough cash on hand to cover day-to-day operations.

Next, delve into performance metrics such as patient appointments and product sales. These indicators not only reflect your practice’s ability to generate revenue but also highlight trends and potential areas for improvement.

Moreover, a rigorous examination of your expense control measures is vital. Understanding where your money goes can unveil opportunities to cut costs and increase profitability. By identifying and trimming unnecessary spending, you can reallocate resources toward more profitable ventures.

Optimize Revenue Cycle Management

Streamlining your billing processes is a crucial step in optimizing revenue cycle management for your dental practice. By reducing claim denials and boosting revenue capture efficiency, you’re setting the stage for a smoother financial operation.

Implementing automated payment solutions can significantly accelerate your collections and enhance your cash flow. This means you’ll spend less time chasing down payments and more time focusing on patient care.

Incorporating comprehensive reporting tools is also essential. These tools allow you to analyze your financial data effectively and track key performance indicators that are critical for your practice’s health. With this detailed insight, you can make informed decisions that directly impact your bottom line.

Furthermore, enhancing communication with insurance companies can expedite claims processing and minimize payment delays. Timely and effective communication ensures that you’re not left waiting for responses and can address any issues as they arise. This proactive approach is integral in maintaining a healthy revenue cycle.

Utilizing platforms like Vyne Trellis can integrate these elements seamlessly. These systems provide robust billing solutions and support efficient revenue cycle management, helping you maintain a financially robust dental practice. By focusing on these strategies, you’re not only improving your financial workflow but also ensuring your practice’s long-term success.

Leverage Data Analytics

After optimizing your billing processes, you can further enhance your practice’s financial health by leveraging data analytics to understand and improve operational performance. Data analytics allow you to delve deep into your practice’s operations, identifying trends and monitoring crucial financial metrics. By analyzing patient demographics, treatment outcomes, and billing patterns, you’ll gain insights that can drive significant improvements in your financial strategies.

Utilizing data analytics leads to cost savings by pinpointing inefficiencies in your service delivery and administrative procedures. You’ll see where resources are being wasted and where you can streamline operations to boost efficiency. This not only cuts costs but also enhances the overall patient experience, as smoother operations lead to quicker, more effective service delivery.

Moreover, tracking key performance indicators (KPIs) through data analytics provides you with a clear picture of where your practice stands in terms of market competition. These insights allow you to tailor your services more accurately to meet the needs and preferences of your patients, which can significantly enhance patient satisfaction. Ultimately, the strategic use of data analytics empowers you to make informed decisions that maximize profitability and sustain your practice’s competitive edge.

Manage Expenses Effectively

To effectively manage your dental practice’s finances, it’s crucial to scrutinize and minimize overhead expenses like payroll, rent, and utilities. Conducting a thorough cost-benefit analysis of these expenses can reveal opportunities for cost reduction without sacrificing the quality of patient care. For instance, comparing different utility providers or renegotiating lease terms might substantially lower your monthly outlays.

A key part of expense optimization involves evaluating your staffing needs. By optimizing staff levels and cross-training employees, you can enhance efficiency while ensuring that every role directly contributes to patient satisfaction and revenue generation. This overhead reduction strategy not only trims costs but also boosts productivity within your team.

Additionally, regular analysis of your financial statements allows for effective financial forecasting. This practice helps you anticipate future expenses and adapt your budget proactively, rather than reactively adjusting to financial pressures.

Implementing strategic negotiations with suppliers is another vital step. By securing more favorable terms, you can significantly reduce the cost of dental supplies and equipment.

Every dollar you save through careful expense management directly enhances your practice’s profitability. Stay vigilant and continuously seek ways to streamline expenses. This focused approach ensures that your practice remains financially healthy and competitive in the evolving healthcare landscape.

Plan for Growth

As you develop a strategic growth plan, base it on careful financial forecasting and thorough market analysis to effectively expand your revenue streams.

It’s essential to identify opportunities for service expansion and market differentiation, which can attract a broader patient base.

By evaluating the competitive landscape and staying abreast of industry trends, you’ll be able to capitalize on growth opportunities that align with your practice’s strengths.

Implementing efficient operational strategies is critical to supporting your practice’s growth and enhancing profitability.

These strategies should streamline your practice’s operations, making it easier to scale up without sacrificing quality or patient satisfaction.

Moreover, utilize data-driven decision-making to ensure that every step you take toward expansion is backed by solid, empirical evidence.

This approach minimizes risks and maximizes the potential for sustainable growth.

Monitor Key Financial Metrics

Understanding how to monitor key financial metrics will empower you to keep a close eye on your dental practice’s financial health and make necessary adjustments swiftly.

You’ll want to start by tracking production metrics, such as gross and net production figures. These metrics provide a clear picture of your practice’s overall performance, helping you understand whether your financial strategies are yielding the desired results.

Additionally, it’s crucial to monitor collection metrics to ensure that your revenue collections are on target. This helps you identify any discrepancies early on, allowing for quick resolution and maintaining steady cash flow.

Similarly, keeping an eye on overhead expenses—including payroll, rent, supplies, and utilities—is essential for a comprehensive analysis of your financial health.

To make informed decisions that boost profitability, you should also assess key financial ratios and performance indicators. This data-driven approach not only aids in evaluating the current financial status but also guides strategic planning and operational adjustments.

Train Your Staff

Investing in your staff’s continuous education and certification not only enhances their skills but also boosts the overall performance of your dental practice. By focusing on staff training, you’re ensuring that everyone is up-to-date with the latest techniques and technologies, which directly translates to improved patient care and potentially higher revenue.

Implementing performance incentives can serve as a powerful motivator for your team. These incentives encourage staff to exceed their usual standards of work, aligning their goals with the broader objectives of your practice. This alignment is crucial for driving practice growth and achieving financial stability.

Moreover, specializing in patient care training is essential. This type of training equips your team with the necessary skills to handle patient needs efficiently, ensuring high levels of satisfaction. Satisfied patients are more likely to return and recommend your services, thereby increasing patient retention and the financial health of your practice.

Lastly, engaging in financial consulting can provide you with insights into optimizing your practice’s financial strategies. This might include better management of resources, which in turn can reduce costs and enhance the profitability of your dental office.

Through these strategic trainings, you’re not just investing in individual growth but in the sustainable success of your practice.

Tips for Staff Training and Involvement

To boost your dental practice’s performance, start by offering ongoing education and training opportunities that enhance your staff’s skills and expertise in dental management. Investing in comprehensive staff training not only updates their knowledge but also ensures they’re adept at using the latest dental technologies and practices. This commitment to professional development can significantly elevate the quality of care provided to your patients.

Encourage your team to participate in decision-making processes. Involving them creates a collaborative work environment that can lead to innovative solutions and greater job satisfaction. When staff members feel valued and part of a team, their engagement and productivity soar, positively impacting your practice’s overall performance.

Don’t forget to implement performance incentives. These can serve as powerful motivators, encouraging your staff to exceed expectations. Recognizing and rewarding hard work fosters a culture of excellence and commitment, which in turn enhances patient experiences and satisfaction.

Focus specifically on patient care training. This type of training equips your staff with the necessary skills to handle patient interactions proficiently, ensuring that each visit is as pleasant and effective as possible. Happy patients are more likely to return and recommend your practice to others, helping to secure a loyal customer base and drive profitability.

Conclusion

Now that we’ve explored staff training and involvement, let’s consider how financial management and operational strategies drive the overall success of dental practices. By focusing on comprehensive financial reporting and meticulous budget planning, you’re not only tracking your current financial health but also setting the stage for foreseeable growth. These tools are essential for understanding where your money goes and how you can better allocate resources to improve profit margins.

Effective technology integration streamlines operations and enhances patient experiences, which in turn, boosts patient retention. Remember, a satisfied patient is often a repeat patient, and their word-of-mouth can become one of your most powerful marketing tools. Utilizing advanced dental technology not only improves the quality of care but also increases operational efficiency, allowing you to serve more patients without sacrificing quality.

Lastly, don’t overlook the importance of analyzing your financial metrics regularly. This practice helps you identify trends, forecast future financial needs, and adjust strategies promptly.

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Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

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Enhancing Financial Performance in Dental Practices

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

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SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

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