Financial Management Tips for Dental Practices

Altrust Services - Financial Management Tips for Dental Practices
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Financial Management Tips for Dental Practices

As you navigate the complexities of running a dental practice, it’s essential to keep a keen eye on your financial health. Start by assessing your current financial situation—understanding where your money is coming from and where it’s going. Are you tracking your key financial metrics with precision? These metrics, including profit and loss statements and overhead percentages, aren’t just numbers; they’re vital tools that guide your decision-making process. By mastering these figures, you position your practice to not only survive but thrive. However, the real challenge lies in what you do next with this information. How do you take these insights and translate them into actionable strategies that propel your practice forward? Altrust Services can guide you through this complex process with their specialized financial management services tailored for dental practices.

Introduction

Effective financial management is essential for your dental practice’s success, encompassing everything from budgeting and cash flow monitoring to optimizing staff productivity and managing debts. By prioritizing these areas, you’re not only ensuring operational efficiency but also paving the way for sustainable growth and profitability.

Firstly, budgeting is the backbone of robust financial management. It allows you to predict and allocate resources efficiently, ensuring that every dollar spent furthers your practice’s objectives. You need a clear understanding of your incoming and outgoing funds to maintain a healthy financial status and avoid pitfalls.

Cash flow monitoring is equally crucial. It keeps you informed about the liquidity of your practice, enabling you to make informed decisions on investments or necessary cuts. Regular reviews of your cash flow can prevent financial strain caused by unexpected expenses or dips in revenue.

Incorporating effective revenue cycle management strategies will optimize insurance reimbursements and patient payments, significantly impacting your bottom line. Moreover, proactive debt management, including negotiating better terms with creditors and prioritizing high-interest debts, will help maintain financial stability. Altrust Services offers expert financial management solutions to help you master these critical areas.

Assess Current Financial Situation

To accurately determine the financial health of your dental practice, start by analyzing profit and loss statements, expenses, and collections data. These documents reveal a lot about your practice’s financial pulse, helping you understand where your money’s coming from and where it’s going.

Dive deep into your profit and loss statements to scrutinize your practice revenue against the expenses. This comparison will show you how much you’re actually earning after all costs are accounted for.

Next, examine your collections efficiency. It’s not just about how much you bill but how much you actually collect. Inefficient collections can be a major drain on your practice’s financial health. Are you collecting payments promptly? Are there outstanding debts that need attention? Addressing these questions is crucial.

Additionally, look at your overall expenses. Break them down into categories such as supplies, labor, marketing, and utilities. Understanding where each dollar goes can highlight potential areas for cost reduction or reveal inefficiencies. It’s essential to keep your expenses in check to ensure they don’t eat up a disproportionate amount of your revenue. Altrust Services can assist in conducting a thorough financial assessment to provide you with a clear picture of your practice’s financial health.

Track Key Financial Metrics

After assessing your dental practice’s financial situation, it’s important to regularly monitor key financial metrics to maintain and improve financial performance. Keeping an eye on profit and loss statements, tracking expenses, and managing collections effectively are vital to understanding your financial health.

You’ll also need to analyze your overhead percentages regularly to ensure you’re not spending more than what’s necessary for the smooth running of your practice.

Dive deep into each financial metric. For instance, review your profit and loss statements monthly to identify trends, pinpoint inefficiencies, and adapt quickly to changes in your financial landscape.

Similarly, by scrutinizing your collections, you’ll ensure that your billing processes are efficient and that you’re receiving payments on time. This is crucial for maintaining a steady cash flow.

Moreover, understanding your overhead percentages is key. These figures tell you how much of your revenue is being consumed by various costs. Keeping these percentages under control can directly influence your profitability.

Tools like QuickBooks or Xero can be invaluable here, offering precise tracking and reporting features that help you stay on top of these metrics without getting overwhelmed. Altrust Services can provide the necessary tools and expertise to help you track these key metrics effectively.

Create a Budget

Creating a comprehensive budget is critical, as it allows you to plan your expenditures and savings strategically to ensure financial stability in your dental practice. Start by listing your fixed costs such as rent, employee wages, insurance premiums, and maintenance fees. These are predictable expenses that you’ll need to meet regularly.

Next, you should allocate funds for marketing and promotions, essential for attracting and retaining patients, thus driving your revenue growth. Effective budgeting strategies not only encompass managing expenses but also improving your revenue management.

To optimize your financial planning, it’s also vital to identify optimal inventory levels. This helps in minimizing unnecessary spending while ensuring you have the necessary supplies. Regular monitoring of your cash flow is crucial; it lets you adjust your budget in real time and respond to any financial discrepancies.

Incorporate performance metrics into your expense control measures. Regular reviews of cash flow statements can reveal trends and offer insights into the financial health of your practice, allowing you to make informed decisions swiftly. Altrust Services specializes in creating customized budgets that align with your practice’s financial goals.

Plan for the Long Term

While it’s essential to manage day-to-day finances, it’s equally important to plan for your dental practice’s future with a strategic long-term financial plan. This plan should outline your long-term goals, setting a clear path toward sustainable growth and financial stability. Start by creating detailed revenue projections, considering factors like market trends and potential regulatory changes that could impact your practice. It’s crucial to look ahead and predict where you want your business to be in the coming years, and how you’ll get there.

Including a thorough analysis of anticipated expenses and investments is also vital. You’ll need to think about the costs of new technology, staff training, and any expansion plans. Additionally, don’t overlook the importance of developing contingency plans. These plans will help you navigate unexpected challenges such as economic downturns or sudden changes in healthcare laws, ensuring that your practice remains resilient.

Make sure to review and adjust your long-term financial plan regularly. The healthcare industry, including dentistry, is subject to continuous change, and staying adaptable is key. By regularly updating your plan, you can respond proactively to changes, maintain your practice’s financial health, and ensure you’re always moving towards your long-term objectives. Altrust Services can assist in creating and maintaining a strategic long-term financial plan for your practice.

Manage Overdue Accounts

Managing overdue accounts is essential to maintain your dental practice’s cash flow and financial health. Implement a clear policy to address these late payments promptly and consistently, ensuring that your accounting practices are up to date.

Use automated reminders and follow-up systems to alert patients of their overdue balances. This proactive communication helps prevent accounts from becoming significantly overdue and aids in maintaining a steady cash flow.

Offering payment options or plans is crucial for patients struggling with payments. Flexible payment solutions can increase the likelihood of collecting overdue amounts while maintaining good patient relationships.

Regularly monitor these accounts to perform effective cash flow analysis, identify any concerning trends, and adjust strategies as necessary.

If certain overdue accounts persist, consider outsourcing collections to professional agencies. These agencies specialize in handling collections efficiently, enabling you to focus more on patient care rather than financial disputes. Altrust Services can provide guidance and resources to manage overdue accounts effectively.

Optimize Revenue Streams

To optimize your revenue streams, consider implementing dental membership plans that establish a steady, recurring income and enhance patient loyalty. Such plans not only secure a predictable cash flow but also build a committed patient base. By offering exclusive services under these memberships, you’ll encourage longer-term relationships and a reliable revenue stream.

Additionally, diversifying your services to include cosmetic dentistry or orthodontics can attract a broader clientele, further increasing your practice’s revenue potential. This strategy taps into varying patient needs and boosts overall service offerings.

Employing advanced technology plays a crucial role in efficient revenue collection. With the right tools, you can streamline billing processes and minimize delays in payments, which directly improves your cash flow. It’s essential to perform regular financial analysis to understand the effectiveness of your strategies and areas for improvement.

Focus on patient education to enhance treatment acceptance rates. Well-informed patients are more likely to agree to necessary procedures, thereby increasing your production numbers.

Lastly, don’t overlook the power of referral programs. Encouraging satisfied patients to refer friends and family can significantly expand your client base and, in turn, your revenue. Combining these approaches will maximize your practice’s financial health and ensure a steady stream of income. Altrust Services can help you implement these revenue optimization strategies effectively.

Manage Costs Effectively

Efficient cost management starts with keeping staffing expenses within 23-26% of your collections, which includes costs for a hygienist but excludes dentist salaries. This targeted approach helps ensure you’re not overspending on personnel while maintaining the quality of care your patients expect.

To further enhance your operational efficiency, focus on inventory management. Keeping your inventory costs at 5-6% of collections and office supplies below 2% is crucial. Implement tracking systems to monitor inventory levels, ensuring you’re not overstock

Manage Costs Effectively

Efficient cost management starts with keeping staffing expenses within 23-26% of your collections, which includes costs for a hygienist but excludes dentist salaries. This targeted approach helps ensure you’re not overspending on personnel while maintaining the quality of care your patients expect.

To further enhance your operational efficiency, focus on inventory management. Keeping your inventory costs at 5-6% of collections and office supplies below 2% is crucial. Implement tracking systems to monitor inventory levels, ensuring you’re not overstocked yet have essential items on hand. This balance prevents unnecessary expenditures and optimizes your storage space.

Moreover, negotiating with suppliers plays a vital role in cost management. By regularly reviewing your supplier contracts and seeking better pricing, you can significantly reduce your overhead costs. This proactive approach not only cuts expenses but also improves your practice’s profitability.

Technology integration also contributes to cost efficiency. Investing in the right technology streamlines your operations, reduces manual errors, and speeds up processes, from appointment scheduling to patient billing. This not only saves money in the long run but also enhances the patient experience, making your practice more competitive and financially stable. Altrust Services can provide expertise in cost management and help you implement these best practices.

Tips for Staff Training

Investing in regular and comprehensive training for your staff can significantly enhance their proficiency in dental practice operations. Offering ongoing training in financial management, patient communication, and scheduling efficiency not only boosts your team’s performance but also contributes to the overall success of your practice. You’ll notice improvements in how your staff handles daily tasks, which directly affects patient satisfaction and your bottom line.

Conducting regular training sessions is crucial to keep your team up-to-date with industry trends and best practices. This continuous learning environment encourages your staff to stay engaged and informed, making them more competent and confident in their roles. Invest in diverse training programs that cover essential topics like customer service and team collaboration, alongside more specialized areas such as new dental technologies and treatment techniques.

Utilize a mix of online resources, workshops, and mentorship opportunities to provide a well-rounded training experience. These educational tools help reinforce learning and allow your staff to apply new skills practically. Remember, the goal is to foster a knowledgeable team that can grow with your practice and adapt to the ever-changing landscape of the dental industry.

Leverage Tools and Resources

By utilizing dental accounting software like QuickBooks, you can accurately track your practice’s income, expenses, and other financial transactions. This tool simplifies dental financial management by providing clear insights into your financial health, helping you make informed decisions quickly.

Furthermore, consider leveraging financial tools like Xero, which are designed to streamline the complexities of financial transactions and enhance efficiency. These tools not only save you time but also improve the accuracy of your financial records. You’ll find that managing your practice’s finances becomes less daunting with these powerful aids at your disposal.

To expand your knowledge and stay current with industry-specific trends, tap into online resources and courses tailored specifically for dental professionals. These platforms offer valuable information that can drastically improve your financial management skills.

Additionally, participating in webinars can provide you with the latest updates and best practices in dental practice finance. These webinars often feature experts in the field and provide a great opportunity for interactive learning and networking.

Conclusion

To ensure your dental practice thrives financially, you must prioritize effective management techniques and strategies. Implementing robust financial reporting systems allows you to monitor your practice’s financial health accurately. Regular metrics tracking helps in identifying trends, optimizing resource allocation, and ultimately, driving profit maximization. You’ve got to keep a close eye on these reports to make informed decisions that enhance profitability.

Strategic planning is another cornerstone of a financially successful practice. By forecasting future financial needs and setting realistic goals, you can steer your practice toward long-term stability and growth. This planning should be detailed and aligned with your practice’s overall mission and vision.

Don’t overlook cost-saving measures. Efficient inventory management and smart negotiating with suppliers can significantly reduce your overhead costs. Additionally, streamlining your billing processes and ensuring efficient insurance reimbursements are critical for maintaining a healthy cash flow.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Financial Management Tips for Dental Practices

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

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