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Maximizing Dental Revenue Management

Altrust Services - Maximizing Dental Revenue Management
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Maximizing Dental Revenue Management

 

As you explore ways to enhance your dental practice’s financial performance, consider how effective revenue management strategies can transform your business. Accurate billing practices and the integration of cutting-edge technology not only streamline your operations but also improve patient satisfaction and retention. By optimizing patient flow and implementing strategic marketing, you’re positioned to maximize both revenue and profitability. But how do you start, and what specific steps should you take to ensure sustainable growth? Partnering with Altrust Services provides practical, actionable insights to help unlock your practice’s full financial potential.

Introduction

Effective dental revenue management is essential for maintaining the financial vitality of your practice. By honing in on strategic areas such as insurance verification, billing processes, and patient collections, you can significantly boost your practice’s profitability.

It starts with accurate insurance verification; this ensures that services provided are covered, minimizing the risk of claim rejections. When your front office staff is meticulous in confirming coverage details before procedures, you’re setting the stage for smooth billing processes.

Next, consider your billing processes. They should be tight and efficient, leaving no room for errors that can delay payments. It’s not just about sending out bills but also about how quickly and accurately they’re processed. The faster and more accurately you can handle billing, the better your cash flow will be.

Lastly, don’t overlook the importance of patient collections. Clear communication about payment expectations and options at the point of service enhances the likelihood of timely payments. Implementing straightforward payment policies and following up diligently can make a significant difference in your revenue cycle. Altrust Services offers expert advice on these critical components, ensuring your practice remains financially healthy.

Understanding Revenue Management in Dentistry

To grasp the essentials of revenue management in dentistry, you need to understand how optimizing billing processes can significantly boost your practice’s profitability. Dental revenue management isn’t just about keeping the books; it’s a strategic approach that enhances your cash flow through efficient practices.

By focusing on meticulous billing processes and accurate coding, you’re not just chasing payments but strategically enhancing your financial health.

This optimization goes beyond mere numbers. It’s about integrating technology that simplifies and speeds up the billing workflow, reducing errors and accelerating payment cycles.

With this improvement, you’ll notice a smoother cash flow, which is essential for the stability and growth of your practice.

Moreover, investing in ongoing education for your staff about the latest in billing practices and technologies ensures that your team remains competent and your operations stay ahead of the curve. Altrust Services can assist with training and implementation of best practices.

Accurate Billing Practices

You’ll see your reimbursements climb when you implement accurate billing practices that minimize errors and denials. By honing the precision of your billing operations, you’re not only boosting your reimbursements but also enhancing your practice’s cash flow.

Accurate billing is crucial as it directly impacts the financial health of your dental practice. Every error or denial avoided means a smoother revenue stream and less time wasted on reprocessing claims.

Efficient billing practices ensure that each service rendered is accurately coded and billed, preventing delays in payments and reducing the risk of claims being contested by insurance companies. This accuracy builds trust with your patients, as they see transparency in their billing and feel assured that they’re only paying for the services received.

With increased revenue from fewer denials and errors, you’ll have more resources to invest back into your practice. This can include advancing technology, staff training, or improving patient care facilities. Altrust Services can streamline your billing processes to achieve these goals.

Harnessing Technology

Harnessing technology in your dental practice can significantly enhance your billing operations and patient scheduling efficiency. By integrating advanced scheduling software, you’re not just filling slots effectively; you’re also reducing no-shows by up to 30%. This means more predictable revenue and better utilization of your resources.

Incorporating technology for insurance verification prior to appointments is equally crucial. It can cut down your claim denials by half, ensuring smoother revenue flow and fewer billing headaches. This proactive step keeps you ahead of potential discrepancies that could otherwise stall your payment processes.

Moreover, deploying specialized dental billing software streamlines your entire billing cycle. From automating invoice generation to managing claims, this technology can boost your revenue by 20% by minimizing errors and speeding up the reimbursement cycle. You’ll notice a quicker turnaround in accounts receivable, enhancing your practice’s financial health.

Don’t overlook the importance of staff training in these technological tools. Well-trained employees are key to maximizing the benefits of your investments. Regular training sessions can lead to a 15% reduction in outstanding receivables, as your team becomes more proficient in using these sophisticated tools effectively and efficiently. Altrust Services can provide the necessary technology and training.

Optimizing Patient Flow

Optimizing patient flow in your dental practice significantly boosts efficiency, directly enhancing revenue by up to 25%. By implementing advanced scheduling software, you’re not just filling slots; you’re strategically managing appointment utilization.

This software slashes no-shows by as much as 30%, ensuring that your practice doesn’t lose valuable time and money. Furthermore, a well-managed patient flow minimizes gaps between appointments, which can improve your cash flow by 20%.

Efficient scheduling also means that patients spend less time waiting and more time receiving care, which dramatically enhances their overall experience. In fact, better scheduling can cut wait times in half, boosting patient satisfaction significantly.

This increase in satisfaction often leads to a 15% rise in patient referrals, expanding your client base without additional marketing costs. Altrust Services can help optimize patient flow with their expert strategies and solutions.

Enhancing Service Offerings

By expanding your service offerings to include procedures like teeth whitening and orthodontics, you can significantly enhance your practice’s revenue and attract more patients. Integrating high-demand services such as cosmetic dentistry not only meets patient expectations but also drives income generation. This strategic expansion allows you to cater to diverse preferences and needs, broadening your patient base and boosting patient retention.

Adding specialty services like oral surgery or dental implants further elevates your practice profitability. These additions diversify your service offerings, positioning your practice as a comprehensive dental care provider.

It’s crucial to assess the demand within your community and integrate services that resonate with the needs of your patients. This approach ensures that your practice remains competitive and relevant in a rapidly evolving healthcare landscape. Altrust Services can guide you in expanding and enhancing your service offerings.

Strategic Marketing

Effective strategic marketing can significantly boost your dental practice’s ability to attract new patients and retain existing ones. By harnessing the power of targeted marketing campaigns, you’re not just spreading the word about your services; you’re also connecting directly with the individuals who need those services most. Campaigns that highlight unique promotions or advanced dental technologies can set you apart from competitors and increase your visibility in the market.

Leveraging online platforms and social media plays a crucial role in today’s marketing strategies. These tools allow you to reach a broader audience more efficiently. Imagine the impact of a well-crafted post on social media that showcases a patient’s smile transformation—it’s not just advertising; it’s proof of your expertise and results. This not only boosts your practice’s image but also attracts new patients who are inspired by visible outcomes.

Don’t overlook the power of referral programs and loyalty incentives. Encouraging your satisfied patients to refer friends and family through incentives can significantly enhance your patient base. It’s a win-win: your existing patients feel valued and appreciated, and you gain new clients who are already inclined to trust your services based on personal recommendations. Altrust Services offers strategic marketing solutions tailored to your practice’s needs.

Financial Planning and Management

While strategic marketing draws new patients to your dental practice, adept financial planning and management ensure your business thrives financially over the long term. You must dive deep into effective financial planning to optimize your revenue and profitability.

By regularly analyzing key financial metrics, you’ll gain valuable insights into your revenue performance, enabling you to make informed decisions that bolster your financial health.

It’s crucial to implement strategies that expand and diversify your revenue streams. Whether it’s by introducing new dental services or enhancing existing ones, these initiatives can substantially increase your practice’s income.

Alongside boosting revenue, rigorous expense management is vital. You’ve got to keep a tight rein on your outflows, ensuring that every dollar spent contributes directly to the value of your services or the efficiency of your operations.

Altrust Services can assist with comprehensive financial planning and management strategies tailored to your practice’s specific requirements.

Resources and Tools

To maximize your dental practice’s revenue management, you’ll need the right resources and tools. Investing in comprehensive dental billing software is essential. Such software ensures accurate coding and streamlined billing processes, which are crucial for minimizing errors and improving the speed of your reimbursements. This directly impacts your practice’s profitability by enhancing revenue cycle management and patient collections.

Moreover, incorporating advanced appointment scheduling software can significantly optimize your calendar. It helps in reducing gaps between appointments, ensuring that your practice can serve more patients effectively and efficiently. This tool not only maximizes your staff’s time but also improves patient satisfaction as they experience fewer waiting times.

Accurate insurance verification should also be a top priority. This step is vital to prevent billing issues and reduce the number of claim denials you face. By verifying coverage accurately before services are rendered,

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Resources and Tools

To maximize your dental practice’s revenue management, you’ll need the right resources and tools. Investing in comprehensive dental billing software is essential. Such software ensures accurate coding and streamlined billing processes, which are crucial for minimizing errors and improving the speed of your reimbursements. This directly impacts your practice’s profitability by enhancing revenue cycle management and patient collections.

Moreover, incorporating advanced appointment scheduling software can significantly optimize your calendar. It helps in reducing gaps between appointments, ensuring that your practice can serve more patients effectively and efficiently. This tool not only maximizes your staff’s time but also improves patient satisfaction as they experience fewer waiting times.

Accurate insurance verification should also be a top priority. This step is vital to prevent billing issues and reduce the number of claim denials you face. By verifying coverage accurately before services are rendered, you ensure that both the practice and the patients are clear on what’s covered, thus avoiding uncomfortable financial conversations later.

Altrust Services offers a range of financial tools and resources to assist in effective revenue management for your dental practice.

Conclusion

By implementing robust dental revenue management practices, you’ll see a significant boost in your practice’s financial health and patient satisfaction. Focusing on precision in billing and coding ensures that revenue optimization isn’t just a goal, but a reality. This accuracy not only maximizes reimbursements but also solidifies the trust patients place in your services.

Effective staff management plays a crucial role in this equation. Training your team to handle billing inquiries and maintain compliance measures meticulously reduces errors and streamlines operations. This efficiency accelerates payment cycles, improving cash flow and allowing you to reinvest in your practice more swiftly.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

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Maximizing Dental Revenue Management

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MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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