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Revenue Cycle Management for Dental Practices

altrust services revenue cycle management for dental practices
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Revenue Cycle Management for Dental Practices

As a dental practice owner, you’re likely aware that the pulse of your business’s financial health beats through its revenue cycle management (RCM). You’re tasked with not just treating patients but also ensuring that every step—from patient scheduling and accurate coding to efficient claim processing and follow-up—is optimized to prevent revenue leakage. It’s essential to routinely assess and refine these processes; otherwise, you might find your practice underperforming financially despite a full appointment book. Have you considered how the latest advancements in RCM technology could streamline your operations and bolster your bottom line? Let’s explore some of these innovations and their potential impact on your practice. Altrust Services offers comprehensive solutions to help you navigate these challenges and optimize your RCM processes.

Introduction

Effective revenue cycle management (RCM) is essential for dental practices aiming to enhance financial health and operational efficiency. You’re operating in a field where the balance between patient care and business success is delicate. Proper management of your RCM not only secures your financial footing but also improves the flow of operations within your practice.

When you optimize your revenue cycle, you’re directly enhancing cash flow. This means you have more predictable revenue streams, allowing for better budgeting and financial planning. Efficient RCM processes reduce the time between service delivery and payment, ensuring that you’re not left waiting for insurance claims to clear or for patient payments to come through.

Moreover, an optimized RCM system significantly boosts patient satisfaction. How? By streamlining billing and claims processes, you reduce the potential for billing errors and the ensuing patient frustration. When patients experience a smooth, transparent billing process, their overall satisfaction with your service improves, leading to higher retention rates and potentially more referrals.

Assess Current RCM Processes

To optimize your dental practice’s financial health, start by evaluating your current revenue cycle management (RCM) processes to identify areas needing improvement. Conduct a thorough assessment of how you manage patient billing, payment collections, and insurance claims. It’s crucial to pinpoint any inefficiencies and bottlenecks that could be slowing down your cash flow or causing revenue leaks.

Next, harness the power of key performance indicators (KPIs) to measure the effectiveness of your RCM processes. These KPIs could include metrics like the rate of claim denials, average days in accounts receivable, or the percentage of collections. By analyzing these indicators, you’ll gain a clearer view of where your practice stands and what specific areas require immediate attention.

Stay attuned to trends in denied claims and delayed payments. Identifying these trends will help you understand the common issues facing your practice, enabling you to devise targeted solutions.

Additionally, consider implementing technology solutions that provide enhanced data analysis capabilities. Such tools can streamline your RCM operations, making it easier to track performance and implement necessary optimizations efficiently. Altrust Services offers advanced analytics tools to help you monitor these KPIs effectively.

Implement Patient Scheduling and Registration Systems

After evaluating your current RCM processes, consider the next step of implementing patient scheduling and registration systems to further enhance your practice’s efficiency.

Investing in advanced scheduling software isn’t just a tech upgrade; it’s a strategic move that can slash your no-show rates by up to 30%. This kind of efficiency doesn’t only optimize your appointment slots but also helps fill them more effectively, especially last-minute cancellations that would otherwise result in lost revenue.

Equally important are efficient registration systems. By automating the check-in process, you’re not only speeding up administrative tasks but also boosting patient satisfaction. Patients appreciate a smooth, hassle-free entry, starting their visit on a positive note.

Additionally, these systems significantly enhance data accuracy by minimizing the errors often associated with manual data entry. With more accurate patient information, you can ensure better service and reduce potential billing and insurance claim errors. Altrust Services provides robust patient scheduling and registration solutions tailored for dental practices.

Enhance Documentation and Coding Accuracy

Enhancing documentation and coding accuracy in your dental practice ensures timely reimbursements and prevents claim denials. By adhering to strict documentation standards, you’re not only complying with regulatory requirements but also paving the way for a smoother revenue cycle process.

Accurate and detailed records are crucial; they reduce the likelihood of errors that can lead to claim denials, thereby improving your practice’s revenue flow.

To achieve coding accuracy, it’s essential you’re up-to-date with the latest CDT code changes and understand the nuances involved. This knowledge allows you to bill correctly for the services provided, ensuring that claims are reimbursed at the first submission.

Regular training sessions for your coding team can be a valuable investment, helping to keep everyone informed about current best practices and compliance solutions. Altrust Services offers training and support to ensure your team maintains high standards in documentation and coding.

Optimize Claim Submission and Follow-Up

Optimizing your claim submission and follow-up processes can significantly boost your practice’s revenue efficiency. It’s crucial you nail billing accuracy to reduce denials and streamline your revenue cycle.

Effective claim submission is more than just sending out claims; it involves meticulous tracking to identify and address denials swiftly. Advanced RCM platforms like those offered by Altrust Services provide structured workable lists for both insurance and patient aging reports, which help in timely follow-ups and maintaining cash flow.

You’ll see which areas might be lagging and require immediate attention, thus reducing the turnaround time for receivable collections.

Moreover, the ability to access these tools remotely means you’re always in the loop, no matter where you are. This flexibility ensures that your follow-up process is continuous and unaffected by physical barriers.

Leverage Technology for RCM

Leveraging technology for RCM allows you to streamline your dental practice’s financial operations efficiently. By adopting advanced RCM platforms, you can enhance revenue optimization. These platforms seamlessly integrate with your existing practice management systems, ensuring data flows smoothly without the need for additional tasks on your part.

One standout technological advancement is the use of insurance verification software, which can complete a day’s worth of verifications in less than five seconds. This rapid processing not only saves time but also reduces the likelihood of billing errors and claim denials.

Additionally, digital treatment plans have proven instrumental in improving patient engagement. They help patients better understand and accept their treatment options, thereby increasing case acceptance rates.

Furthermore, tools such as analytics dashboards provide you with real-time insights into your practice’s financial health. These dashboards, along with operational reports and features like Text-to-Pay, enable faster collections and more informed decision-making.

Consider Outsourcing RCM Services

As dental practices increasingly focus on core clinical duties, outsourcing Revenue Cycle Management (RCM) services can significantly reduce administrative burdens and improve financial outcomes. Many dental practices have already reaped the benefits, making outsourcing a viable path to enhancing revenue generation and achieving cost savings.

When you outsource RCM tasks, you’re not just delegating work; you’re partnering with specialists whose sole focus is to ensure your financial operations are streamlined and efficient. Providers like Altrust Services offer tailored solutions specifically designed for dental practices, which means they understand the unique challenges and needs of your industry. This expertise allows them to handle everything from patient billing to handling insurance claims with a level of precision that might be hard to achieve in-house.

Moreover, by shifting these responsibilities to external experts, you free up your own staff to concentrate more on patient care and other core activities. This not only boosts your practice’s operational efficiency but also improves staff satisfaction and retention by reducing the workload and stress associated with RCM tasks.

Consider outsourcing as a strategic move towards more effective RCM—it’s a decision that could transform the financial health of your practice.

Monitor Key Metrics

While outsourcing RCM services can significantly streamline your financial operations, it’s equally important to keep a close eye on key performance indicators. Monitoring these metrics ensures that you stay on top of your practice’s financial health.

Track receivables effectively by monitoring the money owed to your practice, whether by patients or insurance companies. Real-time updates allow you to respond quickly to any issues that might arise.

Understanding claim statuses is crucial. View the status of each claim to manage and follow up on unpaid claims more efficiently.

Operational reports are another vital tool. These reports break down the money received and highlight outstanding amounts, giving you a clear picture of your financial landscape. This insight helps in making informed decisions about where to focus your efforts.

Lastly, don’t overlook the importance of aging reports. Pre-organized, workable lists for these reports detail how long receivables have been outstanding, essential for managing both insurance and patient receivables, ensuring that your cash flow remains steady. Altrust Services provides comprehensive tools and reports to help you monitor these key metrics.

Tips for Staff Training

To boost your dental practice’s financial health, it’s crucial to train your staff thoroughly in revenue cycle management. Effective staff training ensures that your team is well-versed in essential processes such as coding, billing, insurance procedures, and patient collections. This comprehensive understanding directly enhances billing accuracy and reduces claim denials, significantly impacting your practice’s financial outcomes.

Start by implementing regular training sessions that cover all aspects of revenue cycle management. It’s beneficial to use real-life scenarios to help staff grasp complex billing issues and to familiarize them with common claim denial issues. This hands-on approach not only boosts their confidence but also aids in troubleshooting potential problems before they escalate.

Ensure that the training is continuous and adaptive to new regulations and technologies in healthcare finance. This keeps your team current and competent, ready to handle changes efficiently. Altrust Services offers tailored training programs to keep your staff up-to-date with the latest RCM practices.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Revenue Cycle Management for Dental Practices

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

View Package Price

 

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