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Boost Your Medical Practice’s Profitability with Accounting

Altrust Services - Boosting Your Medical Practice's Profitability with Smart Accounting
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Boosting Your Medical Practices Profitability With Smart Accounting

As you seek ways to enhance your medical practice’s profitability, consider how smart accounting strategies can play a pivotal role. By adopting advanced medical accounting software and refining your approach to financial management, you’ll gain precise control over your revenue streams and expenses. This isn’t just about keeping good books; it’s about turning financial data into actionable insights that drive efficiency and growth. For instance, by analyzing patient registration and billing processes, you can pinpoint inefficiencies that bleed resources from your practice. Now think about what might happen if you could redirect those resources toward more profitable initiatives. What opportunities could that unlock?

Introduction

Implementing smart accounting practices can dramatically enhance the profitability of your medical practice. By adopting efficient strategies to manage your financial operations, you’re not just keeping the books; you’re steering your business towards increased earnings and stability. Smart accounting involves more than routine bookkeeping; it’s about understanding the flow of money in your practice and using that knowledge to make informed decisions.

Firstly, using specialized medical accounting software can revolutionize how you handle your finances. This technology streamlines your processes, ensuring that every dollar is accurately accounted for, reducing errors, and freeing up your time to focus on patient care. You’ll be able to track revenue and expenses with precision, which is crucial for identifying trends and areas where you can cut costs without sacrificing quality.

Moreover, regular financial reviews are vital. They allow you to assess your practice’s financial activities systematically, ensuring that you’re on track to meet your financial goals. This kind of rigorous financial management supports strategic decision-making, helping you to adjust your operations proactively based on real-time financial data.

Assessing Financial Health

To accurately assess your medical practice’s financial health, start by analyzing key performance indicators such as revenue, expenses, and profit margins. Understanding these metrics provides a clear picture of your current financial status and helps pinpoint areas needing attention.

Next, delve into your cash flow analysis to ensure you’re maintaining enough liquidity to cover day-to-day operations. This includes closely monitoring accounts receivable and payable. If you’re seeing a lag in payments, it might be time to revise your billing strategies or follow-up processes. Consistent review of your cash flow helps in avoiding financial strains that could impede the smooth running of your practice.

Additionally, keep an eye on revenue growth trends. Are you seeing an upward trajectory, or are there fluctuations that need addressing? This insight is crucial for strategic planning and for understanding the effectiveness of your marketing and service offerings.

Altrust Services offers financial health assessment services to help you gain a clear understanding of your practice’s financial standing and identify areas for improvement.

Budgeting and Financial Planning

Creating a comprehensive budget is crucial for managing your medical practice’s finances effectively and ensuring that resources are allocated towards achieving your strategic goals. By engaging in sound budgeting practices, you’re not only planning how to use your funds but also setting a framework for financial stability and growth.

Implementing a structured budget allows you to foresee financial needs and anticipate potential shortfalls, facilitating proactive adjustments. It’s essential to understand that budgeting isn’t a one-time task but an ongoing process that requires regular reviews and updates. This dynamic approach helps you stay on top of your financial situation, enabling better resource management and strategic decision-making.

Moreover, integrating financial reporting into your budgeting strategy enhances transparency and accountability. Detailed reports can reveal insights into your practice’s financial performance, highlighting areas where improvements are necessary and where strategies are succeeding. Such analysis is invaluable for effective revenue management, as it pinpoints trends and patterns that could impact your bottom line.

Altrust Services provides comprehensive budgeting and financial planning support, ensuring that your practice’s financial goals are met through meticulous planning and regular review.

Revenue Cycle Management

Effective revenue cycle management is crucial for maintaining the financial health of your medical practice, as it encompasses everything from patient registration to the collection of payments. This process isn’t just about billing; it’s a comprehensive approach to ensuring that all financial interactions within your practice are streamlined and optimized for maximum efficiency.

At the core of effective revenue cycle management, you’ll find a detailed attention to accurate patient registration and meticulous insurance verification. These initial steps set the stage for successful billing and can significantly reduce delays in payment. By ensuring that patient information is accurate and insurance coverage is verified beforehand, you’re less likely to encounter denied claims that can disrupt your cash flow.

Moreover, coding accuracy is paramount. It directly influences your practice’s financial optimization, as proper coding ensures that services are billed correctly and reimbursements are maximized. Regular audits of your coding practices can help identify areas for improvement and prevent revenue leakage.

Lastly, robust collection processes are essential. Prompt follow-up on unpaid bills and efficient handling of accounts receivable can greatly enhance your practice’s cash flow management. Consider outsourcing these tasks to specialists who can maintain persistence and professionalism, thereby improving your overall financial performance.

Altrust Services specializes in optimizing revenue cycle management, ensuring that all aspects of billing and collections are handled efficiently to maximize your revenue.

Cost Control and Efficiency

Implementing cost control measures can significantly reduce unnecessary expenses, enhancing the efficiency of your medical practice. By closely monitoring your financial data, you’ll uncover areas where you can trim costs without sacrificing quality.

For instance, analyzing your operational processes might reveal that certain tasks can be automated, reducing labor costs and increasing productivity.

It’s crucial to use technology to streamline administrative duties. Automation not only saves time but also minimizes errors, which can be costly. Integrating advanced software solutions helps manage appointments, patient records, and billing more efficiently, freeing up resources that can be redirected to improve patient care.

Moreover, keeping an eye on key performance indicators related to expenses and operational efficiency offers valuable insights. Regular reviews of these indicators will help you identify trends, prepare for future financial challenges, and adjust strategies accordingly.

Adjusting your budget based on this financial data ensures that you’re always operating at peak efficiency, preventing overspending and optimizing resource allocation.

Altrust Services offers tailored cost control and efficiency solutions to help you manage expenses effectively and enhance operational productivity.

Leveraging EHR/EMR Systems

You can significantly boost your medical practice’s efficiency and profitability by leveraging EHR/EMR systems. These digital systems enhance billing accuracy, which is crucial for minimizing claim denials and optimizing revenue streams.

By integrating EHR/EMR systems with your existing billing software, you’re not just automating the billing process but also significantly reducing the chances of errors that can lead to financial losses.

EHR/EMR systems streamline the management of patient data, which leads to more efficient workflows. This efficiency reduces administrative costs and allows your staff to focus more on patient care and less on paperwork.

The improved data accuracy and accessibility provided by these systems also enhance patient care coordination, which can lead to better patient outcomes—a key factor in the long-term success and reputation of your practice.

Moreover, practices that have adopted EHR/EMR systems report not only increased revenue but also enhanced overall medical practice profitability. The integration of comprehensive patient data and automated billing processes ensures that every chargeable service is accurately recorded and billed, thus maximizing your revenue potential.

Altrust Services can help you integrate EHR/EMR systems into your practice, ensuring a seamless transition and enhanced operational efficiency.

Accounts Receivable Management

Managing your accounts receivable effectively can significantly enhance your practice’s cash flow by ensuring that payments from patients and insurers are received on time. By focusing on this crucial aspect of revenue cycle management, you’ll notice a marked improvement in your financial health.

Firstly, consider implementing automated billing systems. These technologies can streamline the invoicing process, ensuring that bills are sent out promptly and accurately, thus reducing payment delays.

It’s also vital to establish clear payment policies that are communicated effectively to your patients. This clarity helps to minimize confusion and disputes which can delay payments.

Moreover, regularly monitoring and analyzing your accounts receivable aging reports is essential. These reports provide insights into which balances are outstanding and help prioritize your collection efforts. By understanding the patterns in these reports, you can identify issues early and adjust your strategies accordingly.

Don’t overlook the impact of proactive follow-ups. Sending timely reminders and following up on unpaid invoices can significantly accelerate collections and reduce the amount of bad debt.

If your in-house resources are stretched thin, outsourcing this task to a specialized medical billing service like Altrust Services can be a smart move. Such services are adept at handling collections efficiently, allowing you to focus more on patient care.

Financial Reporting and Analysis

After optimizing your accounts receivable management, it’s vital to focus on enhancing your practice through effective financial reporting and analysis. This step isn’t just about keeping track of numbers; it’s about understanding them to make informed decisions that propel growth and stability in your practice.

Financial reporting gives you a clear snapshot of where your money is coming from and going. By regularly reviewing these reports, you’ll identify trends in your revenue and expenses, which is crucial for setting realistic financial forecasts. This isn’t just about seeing your current financial status but predicting future performance to make proactive adjustments.

Moreover, effective analysis of these financial reports can spotlight areas needing improvement or reveal successful strategies that can be expanded. For instance, if a particular service is consistently profitable, you might consider allocating more resources there. Conversely, identifying less profitable services can prompt you to refine or possibly eliminate them to cut costs.

Altrust Services provides comprehensive financial reporting and analysis, giving you the insights needed to make informed decisions and improve your practice’s financial health.

Investment and Funding Strategies

Exploring various investment and funding strategies can significantly enhance your medical practice’s growth and financial health. Understanding the range of loans available, such as equipment financing, working capital loans, practice expansion loans, and SBA loans, is crucial. Each option serves a unique purpose: equipment financing allows you to update or purchase new technology, while working capital loans help you manage day-to-day expenses. Practice expansion loans can facilitate physical growth or service expansion, and SBA loans offer potentially lower rates and longer terms, beneficial for long-term planning.

Take cues from real-life success stories like Dr. Emily, who leveraged smart financing to modernize her clinic, significantly improving patient care and profitability. Similarly,

Dr. Ahmed expanded his practice through strategic funding, enhancing his service capacity and market reach.

Incorporating technology and optimizing operational efficiency are vital strategies underpinned by thoughtful investment and funding decisions. You’ll not only stay competitive but also attract new patients and partnerships.

Don’t overlook the importance of professional advice and peer insights. Attending conferences, joining associations, and networking can provide you with the knowledge and connections necessary to make informed decisions that align with your practice’s goals and financial realities.

Altrust Services offers expert guidance on investment and funding strategies, helping you secure the financial resources needed for growth and sustainability.

Compliance and Regulatory Considerations

While smart accounting and strategic funding set the stage for financial growth, adhering to healthcare regulations like HIPAA ensures your medical practice operates smoothly and avoids legal pitfalls. Compliance with these healthcare regulations isn’t just about following rules; it’s a proactive strategy to safeguard your practice against financial instability and reputational damage caused by non-compliance.

You must keep abreast of regulatory changes and updates. This continuous learning helps you adjust your practices accordingly and maintain compliance.

Regular financial audits are essential—they don’t just highlight financial health but also pinpoint areas where compliance might be lacking. These audits help ensure that all billing practices align with the latest compliance standards, thus minimizing the risk of costly fines and penalties.

Working with healthcare compliance experts can provide invaluable guidance. These professionals specialize in the intricacies of healthcare regulations and can offer tailored advice to navigate this complex landscape effectively. They’ll help you implement robust compliance frameworks that integrate seamlessly with your existing financial processes, ensuring that compliance enhances rather than hinders your profitability.

Altrust Services provides comprehensive compliance support, ensuring that your practice adheres to all relevant healthcare regulations and standards.

Case Studies and Success Stories

Let’s examine some compelling case studies that demonstrate the significant impact of smart accounting on medical practices.

Dr. Emily’s clinic, for instance, saw a remarkable 20% increase in revenue after she started implementing smart accounting strategies tailored to her practice’s unique needs. By optimizing accounting processes, she was able to identify underutilized resources and improve billing efficiencies, which directly boosted her bottom line.

Next, consider Nurse Practitioner Sarah, who enhanced patient satisfaction by 25%. She achieved this by streamlining patient billing and financial communications. Her success story underscores how effective accounting practices can positively affect patient experience and satisfaction, fostering a more loyal client base.

Dr. Ahmed’s practice is another excellent example. After he focused on optimizing his accounting processes, his profitability soared by 30%. Through meticulous financial analysis and strategic planning, Dr. Ahmed could cut unnecessary costs while reallocating resources more efficiently.

Lastly, Dr. Lee’s focus on strategic accounting measures led to a 15% increase in patient retention. By ensuring transparent and efficient billing, patients felt more valued and less burdened by financial complexities, which encouraged them to continue their care under Dr. Lee’s practice.

These success stories highlight just how critical refined accounting strategies are for sustainability and growth in the medical field. Altrust Services has been instrumental in these transformations, providing tailored solutions that meet the unique needs of each practice.

Conclusion

In conclusion, adopting smart accounting practices significantly enhances the profitability and sustainability of your medical practice. By honing in on efficient financial management, you’re not only setting the stage for immediate profitability growth but also securing a stable future.

Utilizing data-driven insights allows you to pinpoint exactly where improvements can be made, be it in reducing overhead costs or optimizing billing processes.

Effective accounting goes beyond mere number crunching; it involves strategic decision-making that can lead to substantial increases in revenue and reductions in expenses. These decisions should be informed by accurate, timely financial reporting—ensuring you’re not just reacting to past events, but proactively preparing for future opportunities and challenges.

Remember, the goal isn’t just to survive in the competitive healthcare market—it’s to thrive. By integrating smart accounting strategies into your practice, you’re not just keeping up; you’re staying ahead. This proactive approach not only maximizes your resources but also enhances the overall efficiency of your operations.

Commit to these practices, and you’ll see a marked transformation in your financial health. Dive into smart accounting; it’s your path to a more profitable and sustainable practice. Altrust Services is here to support you every step of the way, ensuring that your practice’s financial management is handled with the expertise and precision needed for success.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Boost Your Medical Practice’s Profitability with Accounting

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

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