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Innovative Accounting Solutions for Modern Medical Practices

Altrust Services - Innovative Accounting Solutions for Modern Medical Practices
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Innovative Accounting Solutions for Modern Medical Practices

As you navigate the complexities of running a modern medical practice, have you considered how innovative accounting solutions could streamline your financial operations? These advanced systems not only simplify bookkeeping and enhance compliance but also provide crucial real-time financial insights. This means you can make informed decisions swiftly, aligning your financial strategies with patient care objectives more effectively. Think about the last time you faced a financial challenge; could a sophisticated accounting tool have made a difference? Let’s explore how integrating these technologies could transform your practice, and perhaps, significantly lighten your administrative load. What might you discover about the potential benefits for your practice?

Introduction

As modern medical practices evolve, innovative accounting solutions are crucial to streamline financial processes and improve operational efficiency. You’re at the forefront of a changing landscape where leveraging the latest in technology isn’t just an option, but a necessity to stay competitive and compliant. These solutions, tailored specifically to meet healthcare industry standards, provide you with the tools to manage the complexities of financial operations effectively.

Utilizing advanced accounting tools, you can optimize revenue and reduce operational costs with greater precision. Automation plays a key role here, eliminating the tedious manual entry of data and ensuring accuracy in your financial records.

You’ll find that integrating these solutions with electronic health records (EHR) and practice management systems not only enhances efficiency but also provides real-time insights into your financial health.

Moreover, compliance features built into modern software solutions help you adhere to stringent healthcare regulations effortlessly. With modules designed for spend management and revenue workflows, you’re equipped to handle everything from budgeting to regulatory reporting with confidence.

Embrace these innovations to make data-driven decisions that propel your practice towards sustainable growth and improved patient care. Altrust Services offers virtual assistant solutions that can help integrate these advanced accounting tools into your practice seamlessly.

Importance of Modern Accounting Practices in Healthcare

Modern accounting practices are pivotal in healthcare, streamlining financial operations to enhance efficiency and patient care focus. These innovative accounting strategies enable your medical practice to adapt to the ever-evolving financial landscape, ensuring you’re always ahead of the curve.

By incorporating tools like advanced accounting software, you’re not just managing finances; you’re revolutionizing how financial data drive strategic decisions. This software offers automated cash allocation and multi-entity consolidations, significantly reducing manual errors and saving valuable time. Imagine closing your books faster each month and seeing a boost in cash flow—innovative accounting makes this possible.

Moreover, the real-time visibility provided by modern accounting solutions ensures you stay compliant with healthcare regulations, including stringent standards like HIPAA. This compliance isn’t just about avoiding penalties; it’s about safeguarding patient data and maintaining trust.

Choosing the right accounting tools also enhances financial management within your practice. Spend management modules streamline purchasing processes, while subscription management helps optimize revenue workflows. With these capabilities, you achieve not only regulatory compliance but also operational excellence that leads to sustainable growth.

Embrace innovative accounting in your healthcare practice to see tangible improvements in financial control and patient care delivery. Altrust Services provides specialized accounting and finance virtual assistant services to ensure your practice stays compliant and efficient.

Financial Planning and Budgeting

Effective financial planning enables your medical practice to strategically allocate resources and meet long-term financial objectives. Implementing robust budgeting practices is crucial. By forecasting your financial needs, you’re not just preparing for the future; you’re actively shaping it.

You’ll set financial targets and monitor your progress, tweaking strategies as necessary to stay on track. Advanced accounting software plays a pivotal role here. It provides real-time financial data, which is indispensable for accurate financial forecasting and budget tracking.

This means you can see where your money’s going, understand your financial health at a glance, and make informed decisions quickly. Strategic budgeting is also key to controlling costs and optimizing revenue streams.

It helps you manage cash flow more effectively, ensuring that you have funds available when you need them, without the unnecessary stress of financial uncertainty. Altrust Services offers expert financial planning services, helping you create detailed budgets and strategic plans tailored to your practice’s unique needs.

Bookkeeping Best Practices

Implementing efficient bookkeeping practices can significantly enhance your medical practice’s financial management. By accurately tracking your expenses and income, you’re not just keeping the IRS at bay; you’re setting the stage for sustainable growth.

Let’s dive into how you can optimize these practices.

Firstly, utilizing modern accounting software is a game-changer. It automates data entry, reducing errors, and provides real-time insights into your financial health. This means you can react quickly to financial trends and make informed decisions. Ensure the software you choose complies with the latest financial regulations to avoid any legal pitfalls.

Regular account reconciliation can’t be overstated. By consistently matching your transactions against bank statements, you ensure accuracy and prevent fraud. Make it a habit to categorize every transaction. This not only keeps your financial records immaculate but also simplifies tax filing.

Consider hiring a professional bookkeeper or adopting cloud-based services, especially if bookkeeping isn’t your forte. These experts ensure your records are pristine and regulation-compliant, freeing you to focus more on patient care than numbers. Altrust Services offers professional bookkeeping services that ensure accuracy and compliance, allowing you to concentrate on delivering excellent patient care.

Revenue Cycle Management

Building on solid bookkeeping practices, enhancing your medical practice’s revenue cycle management is the next step to ensuring financial health and sustainability. Revenue cycle management is crucial as it encompasses everything from patient registration to the final payment collection. By focusing on this area, you’re setting the stage for improved cash flow and patient satisfaction.

Effective revenue management begins with meticulous patient registration and insurance verification. These initial steps lay the groundwork for accurate billing and fewer denials. Utilizing advanced automation tools in these processes not only speeds up the workflow but also reduces human errors that can lead to revenue loss.

Once the groundwork is laid, the focus shifts to charge capture, coding, and billing — all vital for maximizing reimbursement. Automation plays a key role here by ensuring that charges are captured accurately and coded correctly, enhancing your financial reporting capabilities. These technologies streamline the collection process, making it quicker and more efficient. Altrust Services provides comprehensive revenue cycle management services, helping your practice maximize its revenue and reduce administrative burdens.

Cost Accounting and Decision Support

Understanding cost accounting and decision support is crucial for medical practices aiming to optimize financial outcomes and strategic growth. You need to grasp how cost accounting plays a pivotal role in tracking and analyzing all expenses associated with delivering healthcare services. By understanding costs per patient, procedure, or service, you can better manage resource allocation and refine pricing strategies, ensuring your practice remains financially viable and competitive.

Decision support tools are invaluable in this process. They empower you to make informed financial decisions based on thorough cost analysis and profitability assessments. Imagine having the ability to pinpoint exactly where your financial management is most effective and where it isn’t. These tools provide that insight, enabling you to make adjustments that can lead to significant savings and enhanced efficiency.

Effective cost accounting doesn’t just help in cutting down unnecessary expenses; it also aids in strategic planning and forecasting. With these practices in place, you’re not just surviving; you’re thriving. You’re equipped to foresee financial trends and adapt quickly, ensuring sustainable growth.

Embrace these tools and strategies to transform your practice’s financial health and pave the way for a more prosperous future. Altrust Services offers decision support services that provide the insights you need to optimize your practice’s financial management.

Managing Accounts Receivable and Payable

Managing accounts receivable and payable effectively often boosts your practice’s cash flow and overall financial stability. By keeping a close eye on your accounts receivable, you’re ensuring that cash inflows are timely, which is crucial for maintaining the liquidity necessary for daily operations.

Automation tools come in handy here, streamlining the collection process so that payments due to your practice are monitored and followed up on efficiently. This reduces the time your staff spends on repetitive tasks, allowing them to focus on more critical aspects of your practice.

On the flip side, managing your accounts payable with the same level of precision ensures that all financial obligations are met on time, avoiding any potential financial penalties or damaged relationships with suppliers. Automation also plays a key role in optimizing these processes by scheduling payments and ensuring that errors in billing are minimized.

Together, a robust tracking system for both accounts receivable and payable not only enhances your financial visibility but also supports better decision-making. With real-time insights provided by advanced accounting software, you’re better equipped to identify financial trends, address discrepancies quickly, and plan for future financial needs more effectively.

This holistic approach to managing your finances can significantly strengthen the backbone of your medical practice. Altrust Services offers expert accounts receivable and payable management services, ensuring your practice maintains healthy cash flow and financial stability.

Leveraging Technology in Accounting

To optimize your medical practice’s financial operations, consider leveraging technology like Sage Intacct, which automates and streamlines accounting processes. This software isn’t just about keeping the books; it’s a transformative tool that can overhaul your financial management.

With Sage Intacct, you’re not just adopting new software; you’re embracing a system designed to enhance efficiency and accuracy across your entire financial landscape.

Sage Intacct excels in providing solutions tailored for healthcare needs, including HIPAA compliance and automated workflow controls. These features ensure that sensitive patient data is handled securely while streamlining tasks that traditionally consume hours of manual work.

Imagine closing your books in record time, with increased cash flow and significant savings on staffing costs—all achievable through automated, technology-driven processes.

Additionally, Sage Intacct offers real-time visibility and reporting, crucial for making informed decisions quickly. You’ll appreciate the ability to manage spend efficiently and handle subscription management, which are vital for maintaining financial health in the dynamic field of healthcare.

Altrust Services can assist in integrating advanced technological solutions like Sage Intacct into your practice, ensuring you reap the full benefits of modern accounting technology.

Financial Reporting and Analysis

You’ll find that effective financial reporting and analysis in healthcare is crucial for tracking revenue, expenses, and profitability, thereby assessing your practice’s financial health. By consistently generating detailed financial reports, you’re not only keeping tabs on the current financial status but also setting the stage for strategic planning and informed decision-making.

Delving deeper, the

analysis of these financial reports allows you to identify trends that could impact your practice’s financial stability. You’ll uncover insights into which services are most profitable, how effectively you’re managing expenses, and where you can improve operational efficiencies. This kind of analysis often involves key financial ratios like profit margin and return on investment, which provide a clear snapshot of your financial performance.

Moreover, utilizing advanced accounting tools elevates the precision and utility of your financial reporting. These tools facilitate accurate data collection and enhanced analytical capabilities, making it easier to monitor key performance indicators (KPIs) and track cash flow. With these advanced systems, you’ll ensure greater transparency and compliance, essential for maintaining trust and accountability in your practice. Altrust Services offers financial reporting and analysis services that help you understand and optimize your practice’s financial performance.

Compliance and Regulatory Considerations

Navigating compliance and regulatory considerations is crucial for medical practices aiming to maintain financial health and operational integrity. You must stay informed about the latest regulations, such as the New York Cybersecurity Regulations, which mandate specific security measures to protect against cyber threats. It’s not just about safeguarding patient data; it’s about ensuring your practice can withstand legal and financial scrutiny.

For instance, the Biden Administration’s tariff updates have significant implications for your financial planning. You’ll need to adjust your budget to accommodate potentially higher costs for medical supplies imported from China. This isn’t just about keeping your doors open; it’s about strategically planning for financial stability in an unpredictable market.

Moreover, the FY24 Medicare Inpatient Prospective Payment System (IPPS) Rule introduces new compliance thresholds. Understanding these can be the key to maintaining your revenue stream and avoiding penalties.

Altrust Services provides specialized support to help you navigate these complex requirements efficiently, ensuring you don’t just survive but thrive.

Investment and Funding Strategies

Investing in your practice’s future involves strategically choosing funding options that align with your financial goals and regulatory requirements. You’ll want to consider investment strategies that not only enhance your practice’s financial health but also comply with the latest regulations.

One effective approach is tax-efficient retirement planning, which uses pensions to reduce taxable income while securing your financial future. By contributing to a pension plan, you can maximize tax savings, benefiting both your personal and practice finances.

Additionally, investing in energy-efficient technology can be a smart move. Not only does this help in reducing operational costs over time, but it also qualifies you for tax credits, making it a financially savvy option. This aligns with both environmental considerations and cost-efficiency goals.

When weighing the options of leasing versus buying equipment, consider the tax implications. Leasing often allows for immediate deductions, which can be beneficial for short-term financial planning. However, purchasing might offer long-term benefits, including depreciation deductions.

Always seek advice from a financial advisor to tailor these strategies to your specific needs. They’ll ensure your investment decisions are well-informed and aligned with your practice’s long-term financial objectives, optimizing your overall financial strategy. Altrust Services provides investment and funding strategy services to help you make informed decisions that align with your financial goals.

Case Studies and Success Stories

Case studies and success stories vividly illustrate the transformative impacts of innovative accounting solutions in healthcare settings. One notable example is how modern medical practices have leveraged advanced healthcare accounting software to dramatically enhance their financial efficiency. By automating their billing processes, these practices not only streamlined operations but also saw a significant reduction in monthly close times, boosting their cash flow remarkably.

You’ll find that success stories often highlight the real-time benefits of these accounting tools. For instance, several healthcare organizations have reported substantial time and cost savings due to the implementation of automated accounting software, which ensures accurate financial reporting. This accuracy is crucial in maintaining compliance and optimizing financial performance.

Moreover, the adoption of data-driven accounting solutions has empowered medical clinics with deeper insights, aiding in more informed decision-making. These tools help practices understand their financial health better, enabling proactive management and strategic planning.

Such case studies underscore not only the practicality but also the essential role of innovative accounting solutions in modern medical practices. They show that with the right tools, you can achieve greater financial efficiency and more reliable outcomes, leading to high customer satisfaction and sustainable growth.

Altrust Services can help your practice achieve similar success by providing tailored accounting and finance solutions that drive efficiency and growth.

Conclusion

In conclusion, innovative accounting solutions revolutionize financial management in modern medical practices, enhancing efficiency and compliance. These technologies aren’t just about keeping the books in order; they’re transforming how you manage every financial aspect of your practice.

With real-time access to your financial data, you’re equipped to make swift, informed decisions that not only streamline operations but also bolster your practice’s financial health.

Cloud-based platforms ensure you’re always in line with the latest financial regulations, minimizing risks and simplifying compliance processes. This peace of mind allows you to focus more on what matters most—patient care.

Moreover, features like automated claims submissions and revenue trend analysis not only reduce administrative burdens but also enhance the accuracy and speed of your billing processes.

By integrating modern accounting software, you’re not just upgrading your financial systems; you’re also ensuring that your practice can provide better care. With more reliable financial operations, you can allocate more resources towards patient services and innovations in care.

This strategic financial management supports a more robust, patient-focused practice environment.

Embrace these solutions to not only meet but exceed the expectations of your practice and your patients. Altrust Services is here to help you implement these advanced accounting solutions, ensuring your practice remains financially healthy and efficient.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Innovative Accounting Solutions for Modern Medical Practices

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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