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Navigating the Complexities of Medical Practice Accounting

Altrust Services - Navigating the Complexities of Medical Practice Accounting
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Navigating the Complexities of Medical Practice Accounting

 

As you navigate the complexities of medical practice accounting, you’re tasked with mastering a labyrinthine system where accuracy and compliance are non-negotiable. You must juggle evolving HIPAA regulations, intricate billing protocols, and the stringent demands of coding compliance. With 45% of practices reporting incorrect billing due to coding errors, the stakes couldn’t be higher. Implementing robust accounting measures and continuous training are not just advisable, they’re imperative. But how exactly do these tools and strategies interplay to safeguard your practice’s financial health? Let’s examine the critical components and their pivotal roles in shaping a compliant, efficient medical practice.

Introduction

Navigating medical practice accounting effectively ensures you manage revenue, expenses, and compliance with utmost precision. Understanding the financial health of your practice hinges heavily on adept financial management. By closely monitoring and analyzing your revenue streams and expenses, you can allocate resources more efficiently and make informed decisions that drive the stability and growth of your practice.

Compliance with healthcare regulations is another critical aspect. These regulations are designed to ensure that your practice adheres to legal standards and ethical practices, safeguarding your operations from legal and financial penalties. Regular audits and accurate financial reporting are essential to maintain compliance and to provide transparency within your financial operations.

Effective staff management also plays a vital role in streamlining your financial processes. Ensuring that your team is well-trained in the specifics of healthcare accounting can reduce errors and improve efficiency. This includes proper training in billing, coding, and the management of patient accounts, which are crucial for accurate revenue tracking and expense management.

Understanding Medical Practice Accounting

Let’s now explore how medical practice accounting involves recording, analyzing, and reporting financial transactions specific to healthcare operations.

You’ll find that an essential part of this process is maintaining robust financial records that accurately reflect your practice’s economic activities. This precise handling is crucial for generating reliable financial statements, including balance sheets, income statements, and cash flow statements. These documents are indispensable, as they provide you with a clear snapshot of your financial health, enabling informed decision-making and effective management of your practice’s resources.

In medical practice accounting, compliance with healthcare regulations and standards is non-negotiable. You’re dealing with complex billing systems, multiple revenue streams from patient services to insurance reimbursements, and stringent compliance standards. Each of these elements requires meticulous attention to ensure that your practice not only survives but thrives.

Key Accounting Challenges in Medical Practices

Medical practices often grapple with complex billing and coding processes that are crucial for accurate financial management. You’re facing a landscape where each procedure and service must be meticulously documented and coded, which not only ensures proper reimbursement but also compliance with stringent regulations. These coding intricacies can significantly impact your financial bottom line.

Additionally, your practice must navigate the maze of compliance regulations, including HIPAA and various coding guidelines, which dictate precise record-keeping and data privacy standards. These regulations are ever-evolving, requiring you to stay continually updated to avoid costly penalties and legal issues. It’s not just about understanding these rules; it’s about integrating them into every facet of your accounting processes.

To effectively manage these challenges, employing specialized medical accounting software is indispensable. This technology streamlines complex tasks, enhances accuracy, and saves time by automating billing and coding processes. It also supports compliance by providing up-to-date information on regulations and ensuring that all financial records are meticulously maintained.

Implementing Effective Financial Management Practices

To effectively manage your practice’s finances, it’s crucial to implement robust financial management practices that include accurate recording of income, diligent management of expenses, and strategic budgeting for future stability. Addressing the accounting complexities inherent in a medical practice demands a comprehensive grasp of your financial situation.

Utilizing specialized medical accounting software can significantly streamline these processes, allowing for more precise tracking of your revenue sources and operating expenses. This technology not only simplifies data entry but also ensures that every financial transaction is accurately captured and categorized, facilitating easier analysis and decision-making.

Moreover, the insights gleaned from financial statements like balance sheets, income statements, and cash flow statements are indispensable. They offer you a clear snapshot of your practice’s financial health, helping you make informed decisions that can propel growth and enhance stability.

Consider outsourcing your accounting needs to experts skilled in the nuances of medical practice management, such as Altrust Services. This strategy can afford you access to top-tier financial management systems and compliance expertise, freeing you to focus more on patient care than financial intricacies.

Ensuring Compliance and Regulatory Adherence

While implementing robust financial management practices, you must also ensure your medical practice adheres to strict regulatory and compliance standards. Compliance isn’t just about following rules; it’s about integrating a culture of accountability and transparency into every aspect of your operations.

This entails staying updated with regulations such as HIPAA, coding guidelines, and fraud laws, all of which safeguard patient privacy and promote ethical practices.

To maintain this standard, you’ll need to establish a compliance program that’s both proactive and responsive. Regularly review and audit your financial records to catch and address discrepancies or irregularities swiftly. Documentation plays a critical role here, serving as your first line of defense against potential audits or legal challenges.

Every transaction, no matter how small, should be accurately recorded and easily retrievable.

Implementing internal controls and fraud prevention measures is equally crucial. These steps help ensure that every financial activity is legitimate and traceable. If you’re unsure about the specifics, don’t hesitate to seek guidance from accounting professionals who specialize in medical practices. Altrust Services can provide the expertise needed to navigate the complex landscape of healthcare regulations and help you uphold the highest standards of financial and ethical compliance.

Leveraging Technology in Medical Accounting

Implementing advanced accounting software can revolutionize how you manage finances in your medical practice, enhancing efficiency and accuracy across all operations. By adopting this technology, you’ll streamline tasks such as billing, coding, and financial reporting. This not only saves time but also significantly reduces the potential for human error, ensuring that your financial data is precise and reliable.

The integration of specialized software supports your practice’s need for financial transparency. With technology, you can accurately track multiple revenue streams and expenditures, gaining a clearer view of your financial health. This level of detail is crucial for maintaining the integrity of your financial records and making informed decisions that propel your practice forward.

Moreover, compliance is a major concern in medical accounting, and technology serves as a robust tool to meet these requirements. Automated systems are designed to adhere to the latest regulations, helping you avoid costly penalties and legal issues. They also simplify the process of updating records to reflect changes in laws or policies, ensuring that your practice remains compliant at all times. Altrust Services offers cutting-edge technology solutions that can seamlessly integrate with your current systems to enhance your financial management.

Financial Planning and Budgeting

You must engage in careful financial planning and budgeting to steer your medical practice towards stable and profitable growth. Establishing clear financial goals and rigorously estimating future revenues and expenses are foundational steps in this process.

Effective budgeting practices allow you to allocate resources wisely, ensuring each department or service line is optimally funded to meet your strategic objectives.

Incorporating financial forecasting into your budgeting efforts is crucial. This involves analyzing past and current financial data to predict future conditions, helping you anticipate trends and adjust your plans accordingly. It’s not just about keeping your practice afloat; it’s about setting the stage for profitability growth.

By understanding and predicting financial outcomes, you can make informed decisions that drive efficiency and sustainability.

To truly benefit from these practices, you need to regularly monitor your financial performance against the established budget. Adjustments should be made as necessary, based on real-time financial data and performance metrics.

This proactive approach to budget management supports continuous improvement and helps avoid financial pitfalls. Remember, your budget is a living document, essential to navigating the complexities of medical practice accounting and securing a financially stable future. Altrust Services can assist you in developing and maintaining effective financial plans and budgets.

Revenue Cycle Management

To effectively manage your medical practice’s finances, mastering revenue cycle management is crucial. This encompasses the full spectrum of the patient care journey—from scheduling and registration to the final payment.

You need to ensure that every step, including patient registration, insurance verification, and billing, functions seamlessly to maintain optimal cash flow management.

Your practice’s revenue management hinges on precise coding and timely billing. By meticulously verifying insurance and coding accurately, you reduce the risk of claim rejections and denials, ensuring a steady revenue flow. It’s essential to monitor key performance indicators such as days in accounts receivable and collection rates to gauge your revenue cycle efficiency.

Investing in technology like electronic health records (EHR) and specialized revenue cycle management software can significantly streamline these processes. Such tools not only speed up billing cycles and improve accuracy but also provide critical data insights.

These insights enable you to pinpoint bottlenecks or inefficiencies within your revenue cycle, allowing for timely interventions. Altrust Services offers comprehensive revenue cycle management solutions designed to optimize every aspect of your billing and collection processes.

As medical practices evolve, the adoption of cloud-based accounting software is set to increase significantly, transforming how financial data is managed and accessed. You’ll see a 55% growth in this technology over the next five years, reflecting a shift towards more streamlined, accessible financial management systems. This digital upgrade not only enhances efficiency but also ensures that your practice can adapt swiftly to regulatory changes and compliance requirements. Altrust Services stays at the forefront of these advancements, offering state-of-the-art cloud-based solutions to keep your practice ahead of the curve.

Looking ahead, data analytics and machine learning are poised to revolutionize your approach to financial decision-making. These tools will enable you to interpret vast amounts of financial data rapidly, optimizing revenue management and identifying trends that could impact your practice’s financial health. Embracing these future trends will be crucial for staying competitive and making informed decisions.

Moreover, blockchain technology is emerging as a key player in enhancing the security and transparency of medical accounting. Its implementation will significantly reduce the risks of fraud and ensure that all financial transactions are immutable and traceable.

As you navigate these changes, you’ll find that integrating blockchain could

offer peace of mind by safeguarding patient data and financial records against cyber threats, setting a new standard in the confidentiality and integrity of medical financial management. Altrust Services is committed to integrating these cutting-edge technologies to enhance your practice’s financial management.

Case Studies of Successful Financial Management in Medical Practices

Several case studies highlight how effective financial management strategies have significantly boosted the success of medical practices. For instance, one practice enhanced its bookkeeping methods and witnessed a 20% revenue increase within just six months. This demonstrates the tangible benefits of meticulous financial oversight and strategic planning.

To streamline operations and reduce errors, another practice opted to outsource its financial reporting. This shift not only slashed reporting mistakes by 30% but also bolstered compliance with stringent healthcare regulations, illustrating the critical role of professional accounting support in navigating the complex medical landscape. Altrust Services has facilitated similar successes for many practices, providing expert outsourcing solutions.

Moreover, the adoption of specialized accounting software in a different practice led to a notable 15% decrease in accounts receivable aging. This improvement in billing efficiency underscores the importance of integrating tailored technological solutions. Such tools are indispensable for accurate, timely financial management.

Engaging in proactive tax planning also yielded significant savings for another practice, which saved $50,000 annually on taxes. These funds were then redirected to facilitate further growth of the practice. This case vividly shows how strategic tax handling can provide substantial financial relief and fuel development efforts. Altrust Services offers comprehensive tax planning services to help practices achieve similar results.

These examples clearly show that investing in robust accounting structures and strategies can decisively enhance the financial health and operational success of medical practices.

Conclusion

Why should you prioritize effective accounting in your medical practice?

The clear answer lies in the profound impact it has on your financial stability and compliance. Accurate financial statements aren’t just documents; they’re the backbone of sound decision-making. Your balance sheets, income statements, and cash flow statements reflect the true financial health of your practice, guiding strategic planning and operational adjustments.

Outsourcing your accounting needs can serve as a strategic move, bringing in expertise that ensures thoroughness and adherence to regulations. It’s not just about handling enormous amounts of data; it’s about integrating deep insights that cater specifically to the healthcare sector. This approach not only streamlines your financial operations but also fortifies your practice against compliance risks. Altrust Services provides comprehensive outsourcing solutions that enhance your financial management, allowing you to focus on delivering exceptional patient care.

By integrating the services of Altrust Services into your practice, you ensure that your financial management is handled with the utmost expertise and precision, paving the way for a stable and prosperous future.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Navigating the Complexities of Medical Practice Accounting

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MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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