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Ensuring HR Compliance in Dental Clinics with Altrust Services

Ensuring HR Compliance in Dental Clinics with Altrust Services
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Ensuring HR Compliance in Dental Clinics with Altrust Services

As you manage your dental clinic, keeping HR compliance at the forefront of your operations is vital. Navigating the complex web of HIPAA, OSHA, and employment laws isn’t just about avoiding legal pitfalls; it’s about creating a safe, efficient, and respectful workplace for your team and patients. Altrust Services can assist in establishing a robust compliance plan that covers everything from recruitment to performance evaluations. Remember, the strength of your compliance strategies can significantly influence both the morale of your staff and the trust of your patients. Curious to learn more about how you can enhance compliance in your practice? Let’s explore the key areas that demand your attention.

Introduction

Maintaining HR compliance in your dental clinic ensures that all operations align with legal standards such as HIPAA, OSHA, and labor laws, ultimately enhancing both patient satisfaction and staff morale. When you adhere to these legal standards, you’re not only protecting your practice from risks but also building a trustworthy environment where employees and patients feel secure.

Effective compliance starts with understanding the specific HR policies that apply to dental clinics. Altrust Services can help implement these policies consistently across your practice to avoid legal pitfalls. Regular training and updates for your team on these policies play a key part in risk mitigation, ensuring everyone is up-to-date on the latest regulations and their applications within your clinic.

Additionally, engaging a compliance specialist from Altrust Services can provide an extra layer of assurance. These experts help you navigate the complex landscape of healthcare regulations, making sure your dental clinic isn’t just compliant, but also a step ahead in maintaining a high standard of ethical practice.

Key Areas of HR Compliance

To ensure your dental clinic operates smoothly and legally, it’s essential to focus on key areas of HR compliance such as labor laws, HIPAA, and OSHA standards. You’ll find that staying compliant not only enhances your operational efficiency but also safeguards your clinic’s legal safety and patient satisfaction.

Firstly, labor laws require you to manage employee rights and working conditions meticulously. Implementing dental HR policies that adhere to these regulations is crucial. Ensure your team understands their rights and duties, and keep your clinic free from labor disputes by regularly updating these policies with the assistance of Altrust Services.

Secondly, protecting patient information is mandated under HIPAA. Effective compliance solutions involve rigorous employee training and robust data security measures. Regular audits and updates to your privacy policies will help maintain the confidentiality and integrity of patient data, reinforcing trust and compliance.

Lastly, adhering to OSHA standards is vital for ensuring a safe working environment. This includes everything from proper handling of dental equipment to ensuring the workplace is free from health hazards. Regular healthcare HR training sessions on safety practices are indispensable, and Altrust Services can facilitate these trainings to ensure comprehensive compliance.

Developing a Compliance Plan

Now that you understand the key areas of HR compliance, let’s focus on how you can develop an effective compliance plan for your dental clinic. Creating this plan is your roadmap to aligning your practice with crucial legal and ethical standards, ensuring you serve your patients with integrity and care.

Start by integrating HIPAA requirements into all aspects of patient interactions and data handling. This ensures patient confidentiality and trust, which are paramount in healthcare. Altrust Services can provide tailored solutions to seamlessly integrate these requirements into your daily operations.

Next, familiarize yourself with OSHA standards to maintain a safe working environment for your staff. This includes proper handling of dental equipment and ensuring that all safety protocols are followed diligently. Altrust Services offers comprehensive resources and training to help you meet these standards.

Your compliance plan should also detail the process for maintaining thorough employee documentation. This isn’t just about keeping records; it’s about having accessible, organized documentation that supports both legal compliance and staff management. Altrust Services can assist in setting up efficient documentation systems that streamline compliance efforts.

Don’t forget to implement regular staff training sessions. These trainings are essential to keep your team updated on the latest compliance practices and clinic protocols. They also play a crucial role in fostering a culture of continuous improvement and compliance within your clinic. Altrust Services can provide customized training programs tailored to your clinic’s specific needs.

Recruitment and Hiring Compliance

Always ensure your dental clinic adheres to federal and state laws during the recruitment and hiring process to avoid legal pitfalls. Compliance begins with the very first step of creating job descriptions that are clear and free from discriminatory language. Altrust Services can help craft job descriptions that attract top talent while ensuring compliance with all relevant regulations.

It’s crucial you document every part of the recruitment process, maintaining records of interview notes and hiring decisions. This protects your clinic if any disputes arise regarding your hiring practices. Altrust Services offers tools and templates to simplify this documentation process.

You’re also responsible for conducting background checks and drug testing where applicable, ensuring all candidates meet the eligibility requirements for employment in your clinic. It’s critical to verify work eligibility in compliance with federal standards, such as those outlined by the Fair Labor Standards Act (FLSA), to classify employees correctly as exempt or non-exempt.

Training your hiring managers is equally important. Make sure they understand what constitutes a legal interview question and what crosses the line into discrimination. By equipping them with this knowledge, you’ll foster a recruitment environment that upholds integrity and fairness. Altrust Services provides training programs designed to educate your hiring managers on best practices and compliance.

Employee Training and Development Compliance

Ensure your dental clinic implements comprehensive employee training and development programs to maintain compliance and enhance staff skills effectively. It’s crucial to develop a structured approach to compliance training that includes regular updates on industry standards and regulatory requirements. These training programs not only keep your team up-to-date but also significantly contribute to employee retention by showing your investment in their professional growth.

Integrate performance evaluations into your training framework to monitor progress and identify areas for improvement. This practice helps in setting clear expectations and provides a basis for meaningful feedback, which can empower your staff to excel in their roles. Regular performance reviews are essential for maintaining high standards of care and ensuring compliance with dental practice regulations. Altrust Services can assist in developing a comprehensive evaluation system that aligns with your clinic’s goals.

Don’t overlook the importance of thorough workplace documentation. Record all training sessions, compliance activities, and employee achievements. Immediate documentation of policy violations and the steps taken to address them is critical. This ensures transparency and accountability, safeguarding your clinic against potential legal issues.

Employee Policies and Handbook

To maintain a professional and fair workplace, it’s essential that your dental clinic develops comprehensive employee policies and handbooks. By outlining clear expectations, rules, and procedures, you’re not just ensuring HR compliance; you’re also fostering a supportive environment where staff can thrive.

Your handbook should cover areas such as code of conduct, attendance, leave policies, confidentiality, and workplace behavior, providing a strong foundation for both new and existing employees. Altrust Services can help you draft and update these policies to ensure they reflect the latest legal requirements and best practices in dental clinic HR.

It’s crucial to regularly update your policies to reflect the latest legal requirements and best practices in dental clinic HR. This proactive approach not only keeps you compliant but also safeguards your clinic against potential legal issues.

Make sure each staff member acknowledges receipt and understanding of the handbook. This step is vital for legal protection and helps ensure that everyone is on the same page, reducing conflicts and misunderstandings.

Technology and HR Compliance

Leveraging technology in your dental clinic’s HR compliance processes can significantly enhance the efficiency and accuracy of tasks such as payroll, timekeeping, and employee documentation. By integrating advanced HR software, you’re not only streamlining these vital operations but also ensuring that your clinic adheres to dental regulations meticulously.

HR software automates and simplifies the management of employee records and compliance programs. This means you can easily track training completions, manage benefits, and stay on top of OSHA compliance without manual errors. It’s essential for keeping your clinic legally compliant while focusing on providing the best care to your patients. Altrust Services offers cutting-edge HR software solutions tailored to your clinic’s needs.

Moreover, robust payroll solutions are a cornerstone of HR technology. These systems ensure that your staff are paid accurately and on time, reflecting the correct hours worked and any overtime. They also handle deductions and contributions seamlessly, which reduces the workload on your administrative staff and minimizes the risk of payroll errors. Altrust Services provides payroll solutions that integrate seamlessly with your clinic’s operations.

Performance Management and Evaluation

Implementing effective performance management and evaluation in your dental clinic sets clear goals, offers constructive feedback, and assesses employee performance regularly to align with your practice’s objectives. You’re not just running a clinic; you’re nurturing a team that upholds high standards of patient care and adheres strictly to clinical protocols.

Your evaluation processes should be a structured framework that not only measures the outcomes but also fosters an environment of continuous professional development. By focusing on key performance indicators such as patient satisfaction and treatment effectiveness, you’ll pinpoint areas where your team excels and identify opportunities for growth. Remember, each review is a stepping stone towards exceptional service. Altrust Services can help you develop performance management systems that drive excellence in your clinic.

Regular feedback sessions are vital. They keep your team informed about how well they’re meeting the clinic’s goals and where they might improve. It’s your role to ensure these evaluations are constructive and motivating, turning every assessment into a positive reinforcement or a professional development opportunity.

Stay committed to these practices, and you’ll see a marked improvement in employee performance, which naturally enhances the overall success of your clinic. By integrating thoughtful performance management, you’re not only complying with HR standards but also driving your team towards excellence in every smile they craft.

Performance Management and Compliance

Ensure you establish clear expectations and regular feedback mechanisms in your dental clinic to effectively manage performance and maintain compliance. By setting transparent goals and providing consistent evaluations, you’re not only enhancing performance management but also ensuring adherence to HR regulations. This dual focus on improvement and legality fosters a culture of fairness and accountability.

Regular performance evaluations are a cornerstone of effective management. They help pinpoint developmental needs, celebrate achievements, and harmonize individual goals with the broader objectives of your clinic. This ongoing process boosts employee engagement and job satisfaction by making every team member feel valued and understood.

Moreover, integrating compliance into your performance management strategy protects your clinic from legal risks and ensures fair treatment of all employees. It’s crucial to stay updated on HR regulations that impact how you assess and interact with your team. This commitment to compliance prevents potential legal issues and promotes a respectful, equitable work environment.

Conclusion

Prioritizing HR compliance in your dental clinic safeguards against legal issues and maintains an efficient, respectful workplace. Regular compliance audits proactively identify and rectify gaps in your policies and practices, which is key to risk mitigation and ensures your clinic operates within legal frameworks.

Investing in thorough staff training is essential. It equips your team with necessary skills and ingrains a culture of compliance and respect. Each member must understand their role in upholding standards that protect both patient and employee rights.

Effective documentation practices are another cornerstone. Maintaining clear, comprehensive records is your best defense against potential legal challenges and misunderstandings.

To wrap it up, remember that these strategies aren’t just about meeting regulatory requirements; they’re about creating a workplace where staff feel valued and patients receive the best care. Your commitment to HR compliance is a reflection of your dedication to your team and the community you serve. Keep these principles at the heart of your operations, and you’ll build not only a compliant clinic but also a thriving one.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Ensuring HR Compliance in Dental Clinics with Altrust Services

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MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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