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HR Dental Practice Management

Altrust Services - HR Dental Practice Management
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HR Dental Practice Management

1. Mastering HR in Dental Practice Management with Altrust Services

Mastering HR in Dental Practice Management with Altrust Services

Navigating the complexities of dental practice management, mastering HR is crucial to both the atmosphere of your clinic and its economic success. It’s about more than just hiring; it’s about crafting a team dynamic that thrives on mutual respect and shared goals. Addressing common HR challenges such as recruitment, retention, and compliance isn’t just necessary—it’s transformative. Imagine the impact on your practice when team members feel valued and understood. What strategies can be most effective in fostering this environment, and how do these efforts translate into improved patient care and business growth? Let’s explore some pivotal considerations.

2. Top HR Solutions for Dental Practices with Altrust Services

Top HR Solutions for Dental Practices with Altrust Services

Exploring the realm of HR solutions tailored for dental practices reveals that choosing the right software is crucial. These tools not only streamline payroll and compliance but also enhance employee management with features specifically designed to address the unique challenges of the dental industry. From automated benefits administration to sophisticated performance tracking, the top HR solutions provide everything needed to optimize your practice’s operations. How do these systems specifically adapt to the nuances of dental practice management, and what should you look for to ensure they meet your specific needs? Let’s unpack these questions as we move forward.

3. Effective HR Management in Dentistry with Altrust Services

Effective HR Management in Dentistry with Altrust Services

As you manage your dental practice, it’s crucial to recognize that effective HR management isn’t just about hiring; it’s about creating an environment where your staff can thrive. You’ve likely faced challenges such as high turnover rates or difficulties in finding qualified staff who are a fit for your team’s dynamic. Addressing these issues head-on with strategic planning and proactive leadership can transform your practice. By fostering a culture that prioritizes continuous professional development and robust performance management, you’ll not only retain your valuable employees but also enhance the quality of care your practice provides. Now, consider how these strategies, with the support of Altrust Services, could be adapted to your specific circumstances to maximize their impact.

4. Best Practices for Dental HR Management with Altrust Services

Best Practices for Dental HR Management with Altrust Services

In managing your dental practice, understanding the core HR challenges is crucial. You’re likely facing issues like high staff turnover, maintaining compliance with labor laws, and ensuring your team remains engaged and motivated. By identifying these common problems, you can begin to implement strategic solutions that will safeguard the integrity of your practice and enhance patient care. But what specific strategies can be most effective in addressing these challenges? Let’s explore how targeted HR practices, supported by Altrust Services, can transform your dental office, ensuring it not only survives but thrives in today’s competitive healthcare landscape.

5. Streamlining Dental Practice HR Management with Altrust Services

Streamlining Dental Practice HR Management with Altrust Services

As you manage your dental practice, you’ve likely encountered various HR challenges that can impact your team’s efficiency and patient satisfaction. By adopting advanced HR management tools, you can automate tedious tasks like scheduling and payroll, streamline the recruitment process, and enhance compliance with healthcare regulations. These improvements not only mitigate the risk of legal complications but also boost employee morale by demonstrating investment in their professional environment. Curious about the specific tools and strategies that can transform your practice? Let’s explore how modern HR solutions can be tailored to meet the unique needs of the dental industry.

6. Essential HR Services for Dental Practices with Altrust Services

Essential HR Services for Dental Practices with Altrust Services

7. Optimizing HR Solutions in Dental Clinics with Altrust Services

Optimizing HR Solutions in Dental Clinics with Altrust Services

As you manage your dental clinic, you’re likely grappling with HR issues like high staff turnover and rigorous compliance demands. Implementing cutting-edge HR solutions can significantly streamline these processes, making it easier for you to focus on patient care and business growth. Consider how integrating advanced software not only assists in compliance management but also enhances staff scheduling and payroll accuracy. By optimizing your HR practices, you’ll likely see an improvement in employee satisfaction and retention. What remains to be seen is how these changes could affect your clinic’s overall efficiency and patient satisfaction metrics. What strategies will you employ to ensure these improvements are sustainable?

8. HR Strategies for Dental Practice Success with Altrust Services

HR Strategies for Dental Practice Success with Altrust Services

When running a dental practice, you’re not just managing a team; you’re nurturing a group of professionals who directly influence patient satisfaction and your business’s success. Effective HR strategies are crucial here, not merely for compliance but as a cornerstone for fostering a supportive work environment. Think about how robust recruitment processes, continuous training, and acknowledgment of your staff’s efforts can transform the dynamics of your practice. You’ll notice improvements not just in morale but in patient feedback too. But how exactly can you implement such strategies without stretching your resources too thin? Let’s explore some practical steps to achieve this balance.

9. Simplifying HR Compliance in Dentistry with Altrust Services

Simplifying HR Compliance in Dentistry with Altrust Services

As you manage your dental practice, navigating the maze of HR compliance might seem overwhelming, but it’s crucial for maintaining a healthy workplace and avoiding legal pitfalls. You’re not just running a business; you’re creating an environment where your staff can thrive and provide the best care to patients. By simplifying these processes, you’ll not only ensure that you’re adhering to necessary regulations but also enhance overall practice efficiency. Imagine a practice where compliance is no longer a burden but a seamless part of your daily operations. Curious how that’s possible? Let’s explore the strategies that can get you there.

10. HR Management Essentials for Dentists

HR Management Essentials for Dentists

As a dentist, you’re not just a healthcare provider but also a business owner, which means you’re responsible for managing a team. Effective HR management isn’t just about hiring; it’s about creating a workplace where your employees can thrive and contribute effectively to your practice. You’ve got to navigate recruitment, training, and retention while ensuring you comply with employment laws. Consider how establishing clear HR policies and practices can transform your practice’s efficiency and atmosphere. What happens, though, when these systems are not in place, and how do you recover from potential management oversights?

11. Innovative HR Solutions for Dental Practices

Innovative HR Solutions for Dental Practices

As you navigate the complexities of running a dental practice, you’ve likely encountered numerous HR challenges that can detract from your main focus—patient care. Innovative HR solutions, specifically tailored for dental practices, can transform how you manage compliance, streamline operations, and enhance employee engagement. These tools not only automate mundane tasks like payroll and scheduling but also foster a more harmonious workplace conducive to professional growth. Imagine the impact on your practice’s efficiency and the quality of care you provide when HR is no longer a bottleneck but a facilitator of success. What might this look like in real-world applications?

12. Enhancing Dental Practice Efficiency With HR

Enhancing Dental Practice Efficiency With HR

As you consider the myriad ways to enhance your dental practice’s efficiency, don’t overlook the pivotal role of your HR department. Effective HR strategies not only help in recruiting the right talent but also ensure they stay motivated and productive. By focusing on employee satisfaction and streamlining administrative duties through advanced HR technologies, you can significantly reduce turnover rates and foster a more efficient workplace. Moreover, well-trained staff are better equipped to handle the demands of modern dental practices, ultimately improving patient satisfaction. But how exactly can you implement these strategies to witness a tangible improvement in your practice’s operations? Let’s explore.

13. Key HR Services for Dental Clinics

Key HR Services for Dental Clinics

As you manage your dental clinic, you’ve likely noticed how critical effective human resources services are to maintaining a harmonious and productive workplace. Ensuring that your team is well-recruited, effectively onboarded, and continuously developed isn’t just about filling positions; it’s about crafting a skilled, cohesive team that grows with your practice. Moreover, navigating the complex landscape of employment law can be daunting, making compliance and legal support indispensable. These elements not only protect your clinic from potential legal pitfalls but also enhance the overall workplace environment. Now, consider how these practices could transform your clinic’s dynamics and patient satisfaction. What specific challenges in HR management do you face, and how might addressing these improve your operation?

14. HR Best Practices for Dental Offices

HR Best Practices for Dental Offices

As you manage your dental clinic, you’ve likely noticed how critical effective human resources services are to maintaining a harmonious and productive workplace. Ensuring that your team is well-recruited, effectively onboarded, and continuously developed isn’t just about filling positions; it’s about crafting a skilled, cohesive team that grows with your practice. Moreover, navigating the complex landscape of employment law can be daunting, making compliance and legal support indispensable. These elements not only protect your clinic from potential legal pitfalls but also enhance the overall workplace environment. Now, consider how these practices could transform your clinic’s dynamics and patient satisfaction. What specific challenges in HR management do you face, and how might addressing these improve your operation?

15. The Future of HR in Dental Practices

The Future of HR in Dental Practices

As you navigate the evolving landscape of dental practices, it’s crucial to consider how HR’s role is transforming with technological advancements. You’re likely aware of the growing demand for digital solutions in managing employee records, training, and compliance, but have you considered how these tools can also enhance employee engagement and satisfaction? The integration of AI and machine learning not only streamlines operations but also predicts staffing needs and improves hiring processes. With these changes, the challenge you’ll face is not just in adopting new technologies but in maintaining a human touch. How will these innovations impact the way you manage your team and deliver care?

16. Boosting Dental Practice Performance With HR

Boosting Dental Practice Performance With HR

As you aim to elevate your dental practice, consider how strategic HR management plays a pivotal role in enhancing your team’s performance and patient satisfaction. Effective recruitment and hiring processes ensure you’re bringing on staff who not only have the right skills but also fit well with your practice’s culture. Training and development are equally crucial; they keep your team updated on the latest dental technologies and practices, ensuring your services remain top-notch. But how do you implement these strategies without stretching your resources too thin? Let’s explore some practical solutions that could transform your practice’s dynamics and outcomes.

17. Top HR Tools for Dental Practices

Top HR Tools for Dental Practices

Navigating HR tools tailored for dental practices can be overwhelming. However, identifying tools that meet your practice’s unique needs is crucial. From streamlining recruitment to enhancing employee management, the right HR tool can significantly impact your practice’s efficiency and success. Before making a decision, explore the key features and benefits of top HR tools to optimize your practice’s HR functions.

18. HR Solutions for Small Dental Offices

HR Solutions for Small Dental Offices

Managing HR in small dental offices involves tackling staffing, compliance, and training complexities. HR solutions tailored for dental practices streamline these processes, boosting productivity and enhancing employee satisfaction. Let’s explore how these solutions work and the benefits they bring.

19. HR Compliance Tips for Dentists

HR Compliance Tips for Dentists

To maintain compliance in your dental practice, navigating the intricate landscape of HR regulations is key. By aligning your HR practices with legal requirements, you not only protect your practice but also foster a positive work environment. But how can you ensure that every HR procedure is in sync with the law? Let’s uncover some practical tips that can assist you in steering through the complexities of HR compliance in the dental field.

20. Effective HR Strategies for Dental Practices

Effective HR Strategies for Dental Practices

Implementing effective HR strategies is crucial for running a successful dental practice. From attracting top talent that aligns with your practice’s values to developing a skilled and motivated team, HR plays a vital role. Let’s explore how performance management, fostering a positive work environment, and staying compliant with regulations come together to elevate your practice’s success.

21. Choosing the Best HR Software for Dentists

Choosing the Best HR Software for Dentists

As you explore the best HR software for your dental practice, it’s critical to pinpoint solutions that offer more than just basic functionalities. You need a system that simplifies recruitment, ensures compliance with dental industry regulations, and enhances team management. While options like BambooHR and UKG are popular, each software has its unique strengths and potential drawbacks depending on your specific needs. How do you determine which software not only meets your current requirements but also scales with your practice’s growth? The key lies in understanding the nuanced features that truly benefit dental environments. Let’s examine these aspects more closely.

22. Streamlining Dental HR Processes

Streamlining Dental HR Processes

Navigating the complexities of running a dental practice often involves cumbersome HR tasks. Streamlining these processes can enhance operational efficiency and boost employee satisfaction. By adopting advanced HR tools and strategies, you can simplify administrative work, improve compliance, and reduce the risk of costly errors. Let’s explore practical steps to achieve these benefits and ensure long-term success for your practice.

23. Optimizing Dental Practice Operations with HR

Optimizing Dental Practice Operations with HR

As a dental practice owner, you know that managing a clinic involves more than just dental expertise; it requires effective human resources (HR) management. Efficient HR management streamlines operations, boosts employee morale, and enhances patient satisfaction. By focusing on strategies like automating administrative tasks and fostering a positive work environment, you can significantly reduce turnover and improve overall productivity. What specific HR strategies can you implement to achieve these benefits while ensuring compliance with healthcare regulations? Let’s explore how optimizing your HR practices can be a game-changer for your dental practice.

24. Comprehensive HR Management for Dental Clinics with Altrust Services

Comprehensive HR Management for Dental Clinics with Altrust Services

As you manage your dental clinic, recognize that your success hinges not only on clinical skills but also on effective human resources (HR) management. Comprehensive HR management ensures compliance with healthcare regulations and labor laws, reducing legal risks. Investing in robust recruitment, training, and development programs enhances operational efficiency, boosts staff morale, and improves patient satisfaction. Advanced HR strategies can further optimize your clinic’s performance and patient care standards. Let’s explore these strategies.

25. The Role of HR in Dental Practice Success with Altrust Services

The Role of HR in Dental Practice Success with Altrust Services

As a dental practice owner, your clinic’s success relies on both the quality of dental care and effective HR management. Efficient HR processes managed by Altrust Services can significantly enhance your practice by streamlining workforce management, ensuring compliance with healthcare regulations, and fostering a positive workplace culture that attracts and retains top talent. Imagine the impact of optimized HR processes in your practice—it could mean the difference between good and great patient service. Consider strategies to transform your HR operations. What might be the first step in this transformation?

26. Ensuring HR Compliance in Dental Clinics with Altrust Services

Altrust Services - The Nations 1 RCM Billers for Dentists and Dental Clinics

As you manage your dental clinic, keeping HR compliance at the forefront of your operations is vital. Navigating the complex web of HIPAA, OSHA, and employment laws isn’t just about avoiding legal pitfalls; it’s about creating a safe, efficient, and respectful workplace for your team and patients. Altrust Services can assist in establishing a robust compliance plan that covers everything from recruitment to performance evaluations. Remember, the strength of your compliance strategies can significantly influence both the morale of your staff and the trust of your patients. Curious to learn more about how you can enhance compliance in your practice? Let’s explore the key areas that demand your attention.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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HR Dental Practice Management

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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