Building a Strong Healthcare Team: HR Best Practices

Altrust Services - Building a Strong Healthcare Team HR Best Practices
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Building a Strong Healthcare Team: HR Best Practices

 

As you venture into the world of healthcare HR, you’ll find that the foundation of a robust team lies not just in hiring skilled professionals but also in nurturing them. It’s essential to establish a streamlined recruitment process paired with an effective onboarding strategy that welcomes new employees into a supportive environment. These initial steps are crucial for setting the tone of their career journey within your organization. However, the real challenge often lies in what comes next. How do you maintain enthusiasm and commitment among your team members over time? Let’s explore some proven strategies that can help sustain employee engagement and drive success in your healthcare setting.

Introduction

As you explore the field of healthcare, it’s crucial to understand that HR professionals are instrumental in sculpting a robust healthcare team by effectively recruiting, training, and retaining top talent. Your role in ensuring the smooth operation of healthcare facilities is vital, especially as you navigate the intricate landscape of HR best practices and compliance requirements.

In your journey, you’ll find that one of the key challenges is maintaining a delicate balance between meeting legal standards and nurturing a supportive work environment. Compliance isn’t just about ticking boxes; it’s about embedding these requirements seamlessly into your daily operations, ensuring that all team members aren’t only aware but also actively engaged in upholding these standards.

By prioritizing HR best practices, you help build a healthcare team that’s not only competent but also compassionate and committed. This includes fostering a culture where continuous professional development is encouraged and where team members feel valued and supported.

Remember, a positive work culture directly contributes to employee satisfaction and retention, which are fundamental to the sustained success of any healthcare organization.

Embrace this responsibility with the understanding that your efforts are crucial in shaping the future of healthcare, enhancing patient care, and improving overall team dynamics.

Recruitment and Onboarding

To effectively build your healthcare team, it’s crucial to master the art of recruitment and onboarding, ensuring each new hire is well-positioned for success from the start.

As you embark on this journey, remember that a thoughtful recruitment process not only fills positions but also contributes significantly to long-term retention. The use of average signing bonuses, like the $15,000 for nurses, has become a strategic tool in attracting qualified candidates. This financial incentive, used by two-thirds of hospitals, is a direct response to the competitive landscape in healthcare.

Moreover, onboarding is your opportunity to set the tone of inclusivity and support that characterizes your organization. It’s more than paperwork; it’s the first real chance to integrate new team members into the culture that they’ll contribute to. Providing a robust introduction to the facility’s values, expectations, and resources can empower them to thrive.

Altrust Services specializes in creating customized recruitment and onboarding solutions tailored to your healthcare organization’s needs, ensuring a seamless integration of new hires into your team and culture.

Training and Development

Effective training and development programs are crucial for ensuring that your healthcare team consistently meets the high standards of patient care and safety. You know that the healthcare environment is dynamic and complex, demanding continuous training for your team to stay current with the latest advancements and regulations.

By investing in comprehensive training programs, you’re not only boosting employee competence but also enhancing the overall quality of care your patients receive.

Your role in developing these programs is vital. You must ensure that all training initiatives are thorough and tailored to meet the specific needs of your team’s roles. This personalized approach helps in minimizing medical errors and improving patient outcomes, which are critical in healthcare settings.

Continuous training opportunities also play a significant role in professional growth, making your team feel valued and invested in.

Altrust Services offers extensive training and development programs that keep your team at the forefront of medical advancements and best practices, ensuring they are well-equipped to provide exceptional patient care.

Employee Engagement and Retention

Building on the solid foundation of training and development, engaging and retaining your healthcare team also plays a pivotal role in maintaining a high level of patient care and operational excellence. In the healthcare industry, where the stakes are exceptionally high, implementing effective employee engagement strategies is crucial. You’re not just keeping staff; you’re fostering an environment where they can thrive and feel valued.

Recognition programs are a key tool in your arsenal. They don’t just boost morale; they make your team members feel appreciated for their hard work and dedication. This appreciation is vital in a field as demanding as healthcare. By recognizing their efforts, you significantly enhance job satisfaction, which naturally leads to better retention rates.

Furthermore, consider the power of internal mobility programs. These initiatives allow your team to explore different roles within your organization, which not only keeps the work fresh but also retains valuable talent. It’s about giving them opportunities to grow without leaving the supportive environment you’ve built.

Lastly, cultivating a positive work environment is essential. A supportive atmosphere where employees feel emotionally and professionally valued can drastically reduce turnover and foster a sense of loyalty. Remember, a happy team is a stable team, vital for delivering consistent, high-quality care.

Altrust Services provides comprehensive engagement and retention strategies, including recognition programs and internal mobility initiatives, to help maintain a motivated and committed healthcare team.

Promoting Teamwork and Collaboration

Promoting teamwork and collaboration in healthcare isn’t just beneficial; it’s essential for enhancing patient outcomes and staff satisfaction. You’re in a field where the stakes are high, and the well-being of patients hinges on how effectively you work as a team. Imagine a work environment where every member communicates clearly and contributes to a shared goal—this is the hallmark of an excellent healthcare setting.

Studies show that effective teamwork can lead to a significant reduction in patient mortality rates—by as much as 41%. This isn’t just a number; it’s a testament to the lives you can impact through concerted efforts and mutual support.

Moreover, collaboration among team members can decrease medical errors by up to 19%, making your workplace not only more efficient but safer for everyone involved.

Furthermore, when healthcare teams function cohesively, patient satisfaction scores can soar by 50%, and the rate of patient safety incidents can drop by 75%. These statistics illustrate the profound impact that well-integrated teamwork and collaboration can have not only on patient care but also on your job satisfaction, which has been shown to be 15% higher in collaborative healthcare environments.

Embrace these practices, and you’ll see just how transformative they can be.

Altrust Services offers tailored solutions to enhance teamwork and collaboration within your healthcare organization, fostering an environment where every team member works effectively towards common goals.

Measuring HR Impact on Team Performance

Now consider how we measure the success of these collaborative efforts through HR’s influence on team performance. You play a crucial role in this process, focusing on key performance indicators that reflect the health of your team.

By monitoring employee turnover rates, you gain insight into the stability and satisfaction within your workforce. High turnover might signal underlying issues, whereas lower rates suggest a content and committed team.

Further, engagement levels serve as a thermometer for your team’s morale and dedication. Engaged employees aren’t only happier but also more productive and better advocates for patient care, directly influencing the overall success of your healthcare services.

Regular surveys and feedback mechanisms help you tap into these engagement levels, providing a clear picture of what’s working and what needs improvement.

Lastly, productivity metrics are indispensable. These numbers tell you how effectively resources are utilized and goals are met, translating directly to the quality of patient care.

By analyzing these metrics alongside patient satisfaction scores and compliance adherence, you’re equipped to make informed decisions that foster a thriving healthcare environment.

Altrust Services provides comprehensive analytics and consulting services to help you measure and enhance the impact of your HR strategies on team performance and patient care.

As healthcare evolves, so too must HR practices, with emerging trends like AI integration and virtual processes set to transform the landscape. You’re poised to witness a revolution in healthcare HR, where tools powered by AI will streamline hiring, training, and performance management, enhancing your ability to support the needs of healthcare professionals. Imagine AI-driven analytics helping you predict staffing needs or identify areas for employee development—this isn’t just possible; it’s on your doorstep.

Moreover, the rise of virtual recruitment and onboarding has made processes more efficient and far-reaching. You’ll find that these methods not only save time but also widen your talent pool, allowing you to connect with candidates from diverse backgrounds, irrespective of geographical barriers.

Employee well-being is becoming a cornerstone of healthcare HR. With a significant portion of organizations now investing in mental health resources and stress management support, you’re better equipped to foster a supportive environment. This focus on well-being is vital, as it directly influences job satisfaction and retention, ensuring that your team is both happy and highly effective.

Embrace these future trends, for they promise to elevate the standards of care your team can provide, making your role central to the success of healthcare delivery.

Altrust Services stays at the forefront of these trends, offering advanced HR solutions that help your organization stay ahead in an evolving healthcare landscape.

Diversity and Inclusion in Healthcare Teams

You’ll see improved patient outcomes when you foster diversity and inclusion within your healthcare team. Embracing a wide range of experiences and perspectives leads to more comprehensive patient care. When your team mirrors the diversity of the community you serve, you’re better equipped to understand and meet their unique needs.

Inclusive healthcare teams aren’t just beneficial for patients; they also create a more supportive and engaging work environment. By actively promoting inclusivity, you’ll attract top talent and reduce turnover, as professionals are drawn to workplaces where they feel valued and understood. This, in turn, contributes to a stable, skilled team capable of delivering high-quality care consistently.

Moreover, diverse teams are known to be more innovative. With varied backgrounds come different approaches to problem-solving, enhancing creativity and leading to more effective healthcare solutions. Your commitment to diversity and inclusion also positions your organization as a leader in tackling healthcare disparities, ensuring all patients have access to the quality care they deserve.

Altrust Services offers comprehensive diversity and inclusion programs designed to create a more inclusive healthcare environment, ensuring your team reflects the community it serves and delivers superior patient care.

Technology in HR

Integrating advanced technology into HR practices has revolutionized how healthcare organizations

manage their workforce. By adopting innovative HR cloud solutions, you’re not just keeping up with trends; you’re also ensuring that your team can focus more on patient care rather than administrative burdens. These technologies streamline complex processes, from recruitment to payroll, enhancing your ability to serve and support your staff effectively.

E-signature platforms, for instance, have transformed the way you handle documentation. No longer do you need to chase paper trails or manage physical files. This shift not only saves time but also reduces errors, allowing for quicker onboarding and more reliable record-keeping. It’s about making your workflow as efficient as possible, so you can allocate resources where they’re most needed – to the patients.

Let’s not forget how these tools aid in tracking employee attendance and work hours with precision. You’ll find it easier to manage schedules and ensure compliance with labor laws, which is crucial in maintaining a lawful and ethical workplace. This level of oversight is essential in healthcare, where staffing directly impacts patient outcomes.

Embrace these technological advancements; they’re here to support your mission of providing exceptional care.

Altrust Services provides state-of-the-art HR technology solutions, from cloud-based systems to e-signature platforms, ensuring that your HR processes are efficient, accurate, and aligned with your healthcare goals.

Conclusion

By prioritizing effective HR practices, you can significantly enhance both the retention of healthcare professionals and the quality of patient care. Cultivating a robust workplace culture isn’t just about ticking boxes; it’s about creating an environment where team members thrive and are motivated to provide exceptional care.

You’re not just building a team; you’re nurturing a community dedicated to health and well-being. Focusing on staff retention is essential. By offering competitive compensation, flexible work environments, and opportunities for professional development, you’re not only attracting top talent but also keeping them. This continuity within the team fosters a deeper understanding and commitment to patient needs, which is invaluable.

Remember, every decision you make impacts the lives of those who are in the front lines of healthcare. Your efforts in team building and cultivating a supportive workplace culture echo through the corridors of your facility and into the lives of every patient treated.

As you move forward, carry with you the understanding that the strength of your healthcare team lies in its foundation. With consistent, compassionate, and forward-thinking HR practices, you’re ensuring a future where both healthcare professionals and patients feel valued and cared for. Keep this mission at heart.

Altrust Services is here to support your efforts with comprehensive HR solutions that drive excellence in healthcare quality and safety. Let us help you build a resilient, skilled, and motivated healthcare team that consistently delivers outstanding patient care.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

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Building a Strong Healthcare Team: HR Best Practices

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

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