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Integrating HR and Technology in Modern Medical Practices

Altrust Services - Integrating HR and Technology in Modern Medical Practices
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Integrating HR and Technology in Modern Medical Practices

 

As you consider the integration of HR and technology in your medical practice, it’s crucial to recognize how this fusion not only streamlines administrative processes but also significantly enhances patient care. Recent data suggests that medical facilities utilizing advanced HR technologies report a 23% decrease in operational costs and a 15% improvement in patient satisfaction scores. These systems facilitate seamless communication, automate routine tasks, and ensure compliance with evolving healthcare regulations. However, the question remains: how can your practice implement these technologies effectively while managing the inherent challenges that accompany digital transformation? Let’s explore the strategic steps you can take to harness the full potential of HR tech integration.

Introduction

Integrating HR and technology in modern medical practices streamlines workforce management and enhances recruitment and onboarding processes. When you leverage advanced HR tech solutions, you’re not just filling roles faster; you’re also ensuring that each step—from attracting candidates to securing new hires—is more efficient and effective.

This integration significantly reduces the time-to-hire, allowing your healthcare organization to address workforce shortages swiftly and maintain a higher level of patient care.

The advantages of this integration extend beyond mere recruitment. Efficient data management through integrated systems allows you to track and analyze employee performance and engagement metrics precisely. This leads to informed decision-making that not only aligns with your strategic goals but also boosts employee satisfaction and retention.

Moreover, technology facilitates compliance with ever-changing healthcare regulations, ensuring your practice remains on the right side of the law. Altrust Services specializes in creating customized HR technology solutions tailored to your medical practice’s needs, ensuring seamless integration and compliance.

Understanding HR Technology in Healthcare

Why should modern healthcare organizations adopt HR technology?

With the shift towards more complex healthcare industry standards, you need systems that can keep pace. HR technology streamlines essential processes like recruitment, onboarding, and workforce management, making it crucial for your organization to maintain efficiency and compliance.

Healthcare HR technology, particularly HR information systems (HRIS) and integrated software solutions, is tailored to meet these needs. Cloud-based platforms are becoming a norm due to their robust data security, improved accessibility, and operational efficiency. They allow you to access critical data anywhere, enhancing decision-making capabilities.

Moreover, HR technology is pivotal in elevating employee engagement. Tools like gamification not only enhance training and wellness programs but also boost morale and reduce burnout by making daily tasks more interactive and rewarding. This increased engagement is directly linked to improved patient care and safety, as well-rewarded and motivated staff are more likely to perform better.

Integrating HR technology also means you’re equipped with analytics and feedback mechanisms. These tools provide valuable insights into employee performance and satisfaction, enabling you to make informed decisions that align with both employee welfare and organizational goals.

Thus, adopting HR technology isn’t just an option; it’s essential to thrive in today’s healthcare landscape.

Benefits of Integrating HR and Technology

By incorporating HR technology into medical practices, you can significantly enhance operational efficiency and streamline core processes such as recruitment and planning. This integration not only speeds up hiring cycles but also improves the quality of hires by leveraging advanced analytics for better candidate matching. You’ll see a noticeable improvement in how quickly and effectively your practice can respond to staffing needs, which is crucial in the fast-paced medical field.

Moreover, the adoption of robust compliance tools ensures that your practice adheres to ever-changing healthcare regulations. These tools simplify the management of compliance issues, reducing the risk of costly legal complications that can arise from non-compliance.

As you integrate these technologies, you’re also bolstering your data security measures. Advanced security protocols protect sensitive employee and patient data from unauthorized access, which is paramount in maintaining trust and integrity within your practice.

Altrust Services provides state-of-the-art HR technology solutions, from cloud-based systems to advanced analytics, ensuring that your practice remains compliant, efficient, and secure.

Key HR Technologies for Medical Practices

Let’s explore the specific HR technologies that modern medical practices are using to enhance their operational infrastructure. Healthcare HR has evolved significantly, integrating digital tools that streamline staff management and improve efficiency. HRIS (Human Resource Information System) and HRMS (Human Resource Management System) are at the forefront, simplifying recruitment, onboarding, and management of employee data. These systems provide a robust platform for handling vast amounts of information swiftly and securely.

The adoption of cloud storage systems has tripled since 2015, offering medical practices enhanced security and accessibility for sensitive employee documents. This shift not only supports compliance but also ensures that employee information is protected against breaches and identity theft.

Moreover, employee engagement tools have become essential in analyzing staff feedback, which helps to reduce stress and enhance patient safety. These tools facilitate a direct line of communication between staff and management, fostering a supportive work environment.

Additionally, gamification has emerged as a novel tool in healthcare HR, using game-like apps to motivate staff and encourage interaction with HR processes. This approach not only enhances engagement but also injects a bit of fun into everyday tasks, making them more appealing and less tedious.

Altrust Services offers a comprehensive suite of HR technologies, including HRIS, cloud storage solutions, and employee engagement tools, designed to meet the specific needs of medical practices.

Challenges and Solutions in HR Tech Integration

Integrating HR technology in healthcare poses significant challenges, including talent shortages and system fragmentation, which require strategic solutions for effective management. You’re likely grappling with disconnected HR data systems that hinder your ability to make informed staffing decisions, exacerbating issues like staff turnover and recruitment delays. These challenges stem from fragmented systems and complex processes specific to the healthcare sector.

To address these obstacles, you must first streamline your HR processes. Automation processes can significantly reduce the time spent on routine tasks, freeing up resources for strategic decision-making and improving hr compliance. By automating recruitment and onboarding, you can more rapidly fill talent gaps and enhance staff retention. This is crucial in a field where experienced professionals are in high demand and short supply.

Additionally, implementing a unified HR system helps in consolidating data and providing a single source of truth, which simplifies decision-making and improves operational efficiency.

You’ll also need to focus on minimizing resistance to new technologies through comprehensive training and support. Engage stakeholders from the outset to ensure the solutions meet the actual needs of your organization and remember, ongoing support is key to successful technology adoption and integration.

Altrust Services offers expert consulting and implementation services to help you navigate these challenges, ensuring smooth integration and maximum benefit from your HR technologies.

As we look ahead, emerging trends in HR technology are set to transform healthcare management and employee engagement.

You’ll witness a significant shift towards utilizing AI in recruitment processes, enhancing both the efficiency and accuracy of hiring.

This technology isn’t just streamlining operations; it’s also paving the way for more sophisticated HR analytics, allowing you to make more data-driven decisions in leadership development and workforce planning.

Moreover, the adoption of virtual reality for employee training is revolutionizing traditional learning environments.

This immersive technology isn’t only improving the quality of training but also engaging your staff in a way that traditional methods can’t match.

It’s a powerful tool for simulating complex medical scenarios, thereby enhancing skill acquisition and readiness for real-world challenges.

Telemedicine platforms are expanding their reach into benefits administration, offering you a seamless way to manage employee health benefits remotely.

This integration supports your engagement strategies by ensuring that employees have easy access to healthcare services, which is crucial for maintaining their well-being and productivity.

Altrust Services stays at the forefront of these trends, offering cutting-edge HR technology solutions that help your organization stay ahead in an evolving healthcare landscape.

Best Practices for Integrating HR Technology

To successfully integrate HR technology in your medical practice, start by conducting a comprehensive needs assessment to pinpoint gaps and requirements. This critical step ensures that the technology you choose aligns perfectly with your practice’s specific needs and objectives. You’ll need to gather input from various stakeholders, including HR, IT, and clinical departments, to ensure that everyone’s needs are considered and addressed.

Once you’ve identified the right technology, focus on clear communication throughout the integration process. It’s vital that you keep all parties informed and engaged. This not only helps in smoothing the transition but also facilitates buy-in from the entire team, which is crucial for successful adoption.

Training plays a pivotal role in the integration of HR technology. Don’t just provide initial training sessions; ensure ongoing support and education to help your staff adapt to new systems and processes. This continual learning approach helps to maximize the benefits of the technology and ensures it becomes a natural part of their workflow.

Altrust Services offers comprehensive support throughout the integration process, from needs assessment to training and ongoing support, ensuring a smooth and effective transition to advanced HR technologies.

Conclusion

Now that we’ve explored how to implement HR technology effectively, let’s consider the remarkable benefits and future possibilities this integration offers your medical practice. By embracing HR technology, you’re positioning your practice at the forefront of efficiency and strategic foresight.

The integration enables you to enhance employee retention rates significantly. With advanced analytics at your fingertips, you can pinpoint factors that keep your staff engaged and address areas that might lead to turnover.

Moreover, the comprehensive view of workforce data facilitated by integrated HR technology supports better strategic decision-making. You’re equipped to make informed choices that align with both immediate needs and long-term goals, ensuring your practice’s resilience in a competitive landscape.

Looking ahead, AI adoption stands out as a transformative trend. AI can revolutionize recruitment processes, making them more precise and less time-consuming. It can also tailor training programs to the specific needs of your staff through virtual reality simulations, fostering a more competent and confident workforce.

Altrust Services is here to support your efforts with comprehensive HR solutions that drive excellence in healthcare quality and safety. Let us help you build a resilient, skilled, and motivated healthcare team that consistently delivers outstanding patient care.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

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Integrating HR and Technology in Modern Medical Practices

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MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
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•Providing IT support for office systems.
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•Managing CRM systems.
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•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
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•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
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Requirements:
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• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
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  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
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  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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