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HR Management Tools: Features & Future Trends for Medical

Altrust Services - Maximizing Efficiency HR Management Tools for Medical Practices
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Maximizing Efficiency: HR Management Tools for Medical Practices

 

As you navigate the complexities of managing a medical practice, you’re likely grappling with how to enhance operational efficiency without sacrificing patient care. Altrust can help by providing outsourced support for recruitment, streamlining the process and allowing you to focus on patient-centered services. HR management tools are pivotal in this regard, minimizing administrative burdens and improving productivity and compliance. What specific challenges in your practice could be addressed by these tools? Let’s explore how the right HR solutions can lead to significant improvements in your operational dynamics.

Introduction

Why should medical practices invest in specialized HR management tools? The answer lies in the significant gains in efficiency, automation, and compliance these tools offer. As a medical practice administrator, you’re aware that managing human resources effectively is as critical as patient care.

Specialized HR software, such as those offered through Altrust‘s outsourcing services, are designed to meet the unique needs of your environment, streamlining recruitment and ensuring seamless scheduling. These tools automate labor-intensive administrative tasks that often bog down medical practices. By automating scheduling, for instance, you ensure there are no gaps in staff coverage, directly impacting patient care quality. Efficient management of employee data reduces the probability of human error, enhancing operational efficiency and staff performance.

Moreover, compliance with healthcare regulations is non-negotiable. Specialized HR tools are updated to keep pace with changing laws, ensuring your practice remains compliant without requiring you to constantly monitor legislation changes. This not only protects your practice from potential legal issues but also saves you time, allowing you to focus more on patient care and less on paperwork.

Investing in these tools places control back in your hands, optimizing resource allocation and improving the overall functionality of your medical practice.

The Role of HR Management Tools in Healthcare

HR management tools are essential for ensuring that medical practices operate efficiently, from managing employee records to optimizing staff schedules. These tools significantly enhance your ability to maintain compliance with ever-changing healthcare regulations, a crucial component for any medical practice aiming to avoid legal pitfalls and penalties.

You’ll find that efficient workforce planning becomes more manageable when you utilize these systems. They enable you to forecast staffing needs, align human resources with your practice’s strategic goals, and adapt quickly to changes in patient volume or staff availability. This adaptability is vital in maintaining high-quality patient care without overworking your staff.

Moreover, staff training and development are streamlined through these tools. With integrated training modules, you can ensure that all team members are up-to-date with the latest healthcare practices and compliance standards. This not only boosts the competence of your staff but also enhances patient safety and service quality.

Altrust can help implement these HR management tools, ensuring your practice isn’t just handling administrative tasks but is also empowering your workforce, ensuring compliance, and optimizing operational efficiency. This leads to better patient outcomes and a more robust bottom line for your practice.

Key Features of Effective HR Management Tools

As you select HR management tools for your medical practice, it’s essential to focus on key features that address your specific needs. You’ll need capabilities that support efficient recruitment and onboarding, streamline employee scheduling and attendance, and enhance performance management. Additionally, ensure the tool includes robust compliance and payroll functionalities to keep your practice aligned with industry regulations and financial accuracy.

Recruitment and Onboarding

Effective HR management tools frequently streamline recruitment and onboarding, significantly enhancing the efficiency of these processes in medical practices. By automating job postings, screening candidates, and scheduling interviews, you’re not only saving time but also ensuring you attract the right talent.

Altrust offers outsourcing services to manage your recruitment process, ensuring you get the best candidates efficiently.

An applicant tracking system (ATS) simplifies managing candidate profiles and communications, making the recruitment phase less cumbersome and more effective.

Once you’ve selected the right candidates, onboarding modules in your HR software play a crucial role. These tools facilitate a smooth integration of new staff by standardizing orientation and training processes. They ensure all necessary documentation is completed and that your new hires are well-prepared to start. This structured onboarding process greatly reduces the time it takes for new employees to become productive members of your team.

Moreover, integration with background check services and compliance verification tools is essential. It ensures that all new hires meet the stringent regulatory requirements typical in the healthcare industry. This not only protects your practice from potential legal issues but also maintains high standards of patient care and safety.

Employee Scheduling and Attendance

Streamlining employee scheduling and attendance with advanced HR tools boosts your practice’s productivity and compliance. By leveraging automation tools, you can eliminate manual scheduling errors and optimize workforce productivity. These systems enable automated shift scheduling which ensures that you have the right staff at the right time, reducing overstaffing or understaffing scenarios that can impact service quality and increase labor costs.

Real-time attendance monitoring is another critical feature. It provides you with instant data on who’s working, who’s late, or who hasn’t shown up. This level of oversight allows you to quickly adapt to changes and maintain continuous care without disruptions. Moreover, it ensures accurate payroll processing by aligning hours worked with pay, thereby adhering to labor regulations and avoiding potential legal issues.

These HR management tools not only simplify administrative tasks but also enhance staff accountability. With clear visibility into scheduling and attendance, your team is more likely to adhere to assigned shifts and responsibilities. You’ll notice a marked improvement in operational efficiency, which is essential in the fast-paced environment of a medical practice. Altrust can help you implement these technologies to take control and drive your practice towards greater efficiency and compliance.

Performance Management

To enhance your medical practice’s productivity, consider implementing performance management tools that track employee objectives and progress effectively. These tools are designed to streamline the evaluation process, ensuring that your team not only meets but exceeds their professional benchmarks.

Performance management software integrates performance metrics, goal setting, and competency assessments into a single, user-friendly platform. By establishing clear, measurable goals, you’re setting the stage for precise performance evaluations. This clarity helps in aligning individual objectives with your practice’s overall strategic plan.

Regular feedback and coaching facilitated by these tools empower your staff to improve continuously, boosting overall productivity and engagement.

Competency assessments are another vital feature, allowing you to gauge the skills, knowledge, and performance of your team accurately. This insight is invaluable as it guides development programs and helps in making informed decisions about promotions and other career advancements.

By consistently applying these assessments, you ensure that your team is always equipped to handle the challenges of the healthcare environment. Altrust provides support in utilizing these tools to maximize efficiency and enhance the quality of care your practice provides. With these systems, you’re not just managing; you’re strategically empowering your staff to excel.

Compliance and Payroll

Managing compliance and payroll efficiently is critical for medical practices to avoid hefty fines and enhance staff satisfaction. As you navigate the complexities of healthcare regulations, effective HR management tools become indispensable. These platforms ensure that your practice adheres to stringent regulations, such as HIPAA and labor laws, safeguarding you against costly penalties.

With integrated payroll functionalities, these tools automate salary calculations, tax deductions, and benefits administration. This not only streamlines the payroll process but also minimizes manual errors. You’ll save time and reduce the risk of payroll discrepancies, which can lead to issues both internally and with regulatory bodies.

Moreover, HR management tools are equipped with robust reporting capabilities, allowing you to monitor payroll expenses, employee benefits, and compliance metrics with precision. This data is crucial for making informed decisions and maintaining control over your practice’s financial health.

Additionally, features like automatic pay stub generation and direct deposit options significantly improve employee satisfaction. They provide your staff with timely and accurate payment details, contributing to a transparent and trust-filled workplace. Altrust can assist in implementing these comprehensive solutions to ensure your practice operates smoothly and compliantly.

Top HR Management Tools for Medical Practices

Let’s explore the top HR management tools available for medical practices to enhance operational efficiency and compliance.

You’ll find that tools like HR for Health and Bamboo are designed to meet the unique demands of the healthcare sector. HR for Health streamlines performance management, handbook development, and compensation planning with features like electronic signatures specifically tailored for healthcare professionals. This ensures you’re not only efficient but also compliant with industry standards.

Bamboo excels in compensation planning, training, recruiting, and onboarding. It’s ideal if you’ve got an HR professional on staff and need a robust system to handle multiple HR functions seamlessly. Additionally, Bambee brings you the advantage of having a dedicated HR manager. This service aids in onboarding, performance management, and policy development, which are crucial for maintaining a productive medical practice.

For those focused on compliance, CEDR Solutions and Bent Ericksen & Associates offer specialized solutions that cater specifically to healthcare providers, ensuring that you stay aligned with legal requirements. Integration with systems like Vibe, Taleo, Oracle, and SuccessFactors further enhances workflow efficiency, making these tools indispensable for your practice. Altrust can help implement and integrate these systems, ensuring they align perfectly with your practice’s needs.

Implementing HR Management Tools in Medical Practices

Having explored the top HR management tools, we now focus on how to implement these systems effectively in medical practices.

You’ll start by conducting a thorough assessment of your organization’s specific needs. Each practice has unique challenges and requirements; pinpointing these is crucial for selecting the right tools—be it Workday HCM for large-scale operations or Zoho People for more streamlined tasks. Altrust can assist in this assessment, ensuring you choose the right tools for your practice.

Next, it’s essential to set clear, achievable goals for the implementation process. What do you aim to improve? Is it recruitment efficiency, compliance monitoring, or overall operational functionality? With objectives in place, you can develop a structured plan that outlines each step of the implementation process, ensuring no detail is overlooked.

Training is another critical aspect. Ensure that all employees are well-versed in using the new tools. Comprehensive training sessions, coupled with ongoing support and resources, will aid in a smooth transition and acceptance across your team. Altrust offers training support to help your team get up to speed with new systems quickly and efficiently.

Case Studies

and Real-World Examples

To illustrate the impact of HR management tools, consider the case of XYZ Medical Clinic, where implementing specialized software led to a 30% reduction in appointment wait times. This enhancement not only streamlined patient flow but also boosted patient engagement significantly. When patients face shorter waits, their satisfaction increases, fostering loyalty and encouraging them to participate actively in their health management.

Additionally, consider ABC Hospital’s adoption of automated financial reporting systems. By integrating these tools, the hospital saved over $50,000 annually, highlighting the direct financial benefits that sophisticated HR management tools can offer. These systems provide precise, real-time financial data, allowing for better budgeting and financial planning.

Outsourced RCM services also play a crucial role in optimizing operations. For example, DEF Medical Group utilized these services to handle billing and collections efficiently, freeing up staff to focus on patient care and other core activities. This strategic decision not only improved their cash flow but also reduced administrative burdens significantly. Altrust can provide similar outsourcing solutions tailored to your practice’s needs.

These examples demonstrate that effective use of HR management tools in medical practices can not only enhance operational efficiency but also improve financial outcomes and patient interactions. You’ll gain control over essential aspects of your practice, ensuring sustainability and growth.

The future of HR management in healthcare is rapidly evolving, with a strong emphasis on enhancing employee well-being and integrating advanced technologies like AI to streamline operations.

You’ll find that AI and automation aren’t just buzzwords; they’re essential tools that will reshape how you manage staff, from automating mundane tasks to providing data-driven insights for better decision-making.

As you look ahead, consider the growing importance of diversity and inclusion. It’s no longer just about fulfilling quotas; it’s about creating a workplace where diverse perspectives thrive, enhancing both patient care and employee satisfaction. This focus will require you to adopt more inclusive recruitment and retention strategies.

Moreover, the shift towards prioritizing employee well-being will necessitate the implementation of more robust mental health support and flexible work options. This isn’t just beneficial for your team’s morale; it’s a strategic move that can reduce burnout and turnover, ensuring a stable, committed workforce.

To stay ahead, you’ll need to embrace these changes proactively. Implementing personalized training programs and flexible scheduling options can help you attract and retain top talent, adapting to their needs and lifestyles. Altrust can help integrate these trends into your practice, positioning it as a forward-thinking leader in healthcare.

Conclusion

Now, let’s summarize how implementing advanced HR management tools can transform your medical practice. By adopting robust software solutions like Workday HCM, UKG Pro, Zoho People, and ADP Workforce Now, you’re not just updating outdated systems; you’re revolutionizing how your practice operates. These tools are designed to enhance operational efficiency by automating scheduling, centralizing employee data, and simplifying compliance monitoring.

With these systems, you’ll see a significant reduction in administrative burden. This isn’t just about cutting down paperwork; it’s about freeing up your staff to focus more on patient care and less on routine tasks. Moreover, the improved workforce planning capabilities provided by these tools allow you to anticipate staffing needs accurately, ensuring that you have the right people in the right places at the right times.

In essence, the integration of these HR management tools into your practice equips you to handle the complexities of healthcare administration with greater ease and confidence. You’ll not only see better operational efficiency but also enhanced patient care outcomes. Altrust is here to support you every step of the way, ensuring your HR strategies align with your goals for excellence in healthcare.

It’s clear that in the dynamic field of healthcare, staying ahead means embracing innovation in every facet of your practice, including HR.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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HR Management Tools: Features & Future Trends for Medical

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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