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Recruitment and Retention Tips for Healthcare Employers

Altrust Services - Recruitment and Retention Tips for Healthcare Employers
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Recruitment and Retention Tips for Healthcare Employers

 

As a healthcare employer, you’re well aware of the pressing challenges in recruiting and retaining top-notch staff, especially in such a demanding industry. It’s crucial that you’re not only offering competitive salaries but also creating a work environment that fosters growth and respects personal contributions. Think about how structured onboarding, continuous professional development, and recognizing your team’s efforts can make a significant difference. These strategies not only boost morale but also enhance loyalty and job satisfaction. What if there were more innovative approaches and tried-and-true methods to keep your team motivated and committed? Let’s explore how these can transform your workforce dynamics.

Introduction

Facing high turnover rates and recruitment challenges, healthcare employers must adopt effective strategies to enhance both employee retention and satisfaction.

You’re at the heart of healthcare, striving to care for others every day, and it’s crucial that your workplace supports and values your dedication. Enhancing employee engagement is key. When you feel involved and appreciated, your connection to your work and patients deepens, leading to better care outcomes and personal job satisfaction.

Investing in recruitment processes that focus on finding individuals aligned with the values and demands of healthcare roles is just as important. By streamlining these processes with the help of HR and talent management software, employers can more effectively identify and retain top talent who are as committed as you’re to serving others. Altrust Services offers outsourced recruitment support, helping you find and hire the best candidates efficiently.

Offering flexible work options can significantly improve retention. It acknowledges the taxing nature of healthcare jobs and provides you with the ability to balance work with personal life, reducing burnout and increasing job satisfaction.

Competitive salaries and benefits also play a crucial role. They not only attract top talent but ensure that you feel valued financially for the skilled care you provide.

Current Challenges in Healthcare Recruitment and Retention

Nearly every healthcare employer grapples with a daunting 100% turnover rate every five years, underscoring the urgent need for effective retention strategies. You’re likely feeling the impact, as this high turnover not only strains resources but also affects the continuity of care you’re passionately committed to providing. It’s clear that addressing this challenge is crucial.

You can make meaningful changes in your work environment to tackle these issues head-on. Enhancing your work setting to make it more supportive and less stressful can significantly reduce burnout, a key factor driving your employees away. It’s about creating a space where your team doesn’t just survive but thrives.

Moreover, implementing robust employee recognition programs can make a world of difference. Recognizing and valuing your staff’s hard work and dedication fosters a sense of belonging and appreciation, making them feel valued and part of something larger than themselves. This connection can dramatically lower employee turnover and build a more committed workforce. Altrust Services can assist in developing and implementing these recognition programs to ensure they are effective and tailored to your team’s needs.

Effective Recruitment Strategies

To effectively tackle the challenge of recruiting top talent in healthcare, you’ll need to deploy targeted recruitment campaigns that not only attract qualified professionals but also emphasize competitive salaries, comprehensive benefits, and opportunities for ongoing training. By enhancing your employer branding and reputation, you’ll appeal to those who are eager to serve and excel in this demanding field.

You’ll find that incorporating advanced technology in your recruitment processes isn’t just a boon; it’s essential. Efficient technology recruitment processes enable you to streamline hiring, ensuring that you connect with the right candidates swiftly and effectively. This approach not only saves you time but also significantly improves the quality of your hires. Altrust Services offers advanced technology solutions to enhance your recruitment process, making it more efficient and effective.

Retention Strategies for Healthcare Employers

Understanding the importance of retention, you’ll find that implementing structured onboarding programs is a crucial first step in supporting your new hires. By introducing them thoroughly to your organization’s culture and processes, you’re setting them up for success from the get-go. Altrust Services can provide comprehensive onboarding support, ensuring a smooth transition for your new employees.

Moreover, developing robust employee engagement programs can significantly boost morale and commitment. These programs are designed to make your staff feel valued and connected, not just to their roles but to the larger mission of providing care. It’s about creating a sense of belonging and purpose, which is fundamental in a service-oriented field like healthcare.

Recognition and rewards systems are also vital. Everyone wants to feel appreciated, and recognizing your team’s hard work and achievements can reinforce their dedication to their roles. Whether it’s through formal awards or simple thank-you notes, these gestures make a big difference. Altrust Services can help design and implement these systems, ensuring they are meaningful and effective.

Innovative Approaches to Recruitment and Retention

Building on these foundation strategies, let’s explore some innovative approaches to recruitment and retention that can further enhance your team’s stability and growth. In the ever-evolving healthcare landscape, it’s crucial you’re not just filling positions but are strategically investing in your workforce.

You know the challenges: a high turnover rate and the daunting task of replacing 340,000 healthcare professionals who left their jobs last year. It’s a lot, but you’re not alone in this.

Consider implementing creative staffing models that aren’t just about covering shifts but are about creating roles that offer true career growth and satisfaction. Think about roles that can flex in responsibility or offer interdisciplinary training. This not only attracts ambitious professionals but also keeps them engaged and less likely to move on. Altrust Services can assist in developing these innovative staffing models to ensure they meet the specific needs of your practice.

Moreover, leaning into data-driven recruitment can significantly tailor your approach to meet the specific needs and aspirations of potential candidates. Combine this with personalized employee recognition programs that celebrate individual contributions in meaningful ways. It’s not just about a paycheck; it’s about feeling valued and seen.

You’re in a position to make a significant impact. By adopting these innovative strategies, you’ll not only retain your talent but empower them to thrive, which in turn, enhances the care they provide.

Case Studies and Real-World Examples

Frequently, real-world examples offer the clearest insight into effective strategies, so let’s explore how some healthcare facilities have successfully enhanced their recruitment and retention. You might find their experiences both enlightening and encouraging as you seek to create a more stable and satisfied workforce in your own facility.

Consider a hospital that introduced a mentorship program and saw a 20% decrease in staff turnover within just a year. This initiative not only supported new staff but also empowered experienced employees, fostering a collaborative and supportive work environment. By investing in career development opportunities, this facility demonstrated a commitment to its team’s growth, significantly boosting job satisfaction and retention. Altrust Services can help implement similar mentorship programs tailored to your needs.

Another example is a clinic that implemented a recognition and rewards program, which led to a 25% decrease in staff turnover over six months. This approach showed the staff they were valued, turning routine work into rewarding experiences. It’s a powerful reminder of how acknowledging your team’s hard work can lead to greater employee retention.

Lastly, a healthcare organization introduced flexible scheduling options, resulting in a 15% increase in retention rates. This strategy provided employees with the work-life balance crucial in high-stress environments, proving that flexible work options are essential parts of employee retention strategies in healthcare. Altrust Services can assist in creating and implementing these flexible scheduling options to meet your practice’s unique needs.

Measuring the Success of Recruitment and Retention Strategies

To effectively measure the success of your recruitment and retention strategies, start by analyzing key metrics like time to fill positions and cost per hire. These indicators offer a clear picture of how efficiently you’re attracting talent and the financial impact of your hiring processes.

Don’t forget to assess the quality of applicants too; it’s crucial for ensuring that you’re not just filling positions but are attracting the right kind of talent that will thrive in a healthcare environment.

Next, turn your attention to your retention strategies. Are your healthcare professionals staying with you? Dive into turnover rates, employee satisfaction surveys, and the tenure of your long-term staff. These metrics are invaluable; they reflect how well you’re maintaining a supportive work environment and meeting the needs of your employees.

Remember, a stable and satisfied workforce translates directly to high-quality patient care.

Leverage data analytics to understand the broader impact of your strategies on organizational performance and workforce stability. Comparing your data against industry benchmarks can also highlight areas for improvement and inspire adoption of best practices. Altrust Services provides comprehensive data analytics support to help you measure and enhance your recruitment and retention strategies.

Regularly auditing and reviewing these processes based on data-driven insights ensures that your strategies remain effective and responsive to the needs of your team and the patients you serve.

Conclusion

As a healthcare employer, you’ve seen how implementing strategic recruitment and retention practices can significantly lower turnover rates and uplift your team’s morale. Embracing these tailored strategies not only enhances employee engagement but also fortifies the backbone of your healthcare services. By prioritizing recognition and career development, you create an environment where professionals aren’t just working; they’re thriving.

Fostering a culture that values employee contributions is essential. When your team members feel acknowledged, their commitment to your mission deepens. Flexible work options and competitive compensation further incentivize them to stay, reducing the disruptive cycle of hiring and training new staff.

Remember, every step you take towards improving job satisfaction directly impacts patient care and organizational success.

By utilizing data-driven insights and innovative staffing models, you can better understand and meet the needs of your workforce. This proactive approach ensures that your retention strategies aren’t only effective but also adaptable to evolving healthcare challenges. Altrust Services is here to support you in implementing these strategies, ensuring your practice attracts, retains, and nurtures top talent.

Stay committed to supporting your employees’ well-being and career aspirations. Your dedication to their growth reflects your dedication to quality care.

Let’s continue to work together to transform challenges into opportunities for growth and success in the healthcare field. Altrust Services is your partner in building a resilient and motivated workforce.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Recruitment and Retention Tips for Healthcare Employers

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

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