Streamlined HR Processes: Key to a Successful Medical Practice

Altrust Services - Streamlined HR Processes Key to a Successful Medical Practice
Table of Contents

Streamlined HR Processes: Key to a Successful Medical Practice

As you consider the landscape of your medical practice, it’s critical to recognize how streamlined HR processes can serve as the backbone for operational success. Data shows that practices with efficient HR systems experience a 20% lower staff turnover rate and a significant improvement in patient satisfaction scores. By focusing on key HR functions such as recruitment, onboarding, and compliance, you’re not only ensuring regulatory adherence but also fostering a workplace environment that attracts and retains top talent. What might be less clear, however, is how exactly these systems can be optimized to meet the unique needs of your practice. Let’s explore how tailored HR strategies can propel your practice forward.

Introduction

Streamlining HR processes in your medical practice can significantly boost staff productivity and enhance patient care. By refining how you manage hiring, training, and retention, you’re not only ensuring a more efficient workflow but also building a foundation for superior healthcare delivery. A well-oiled HR system directly correlates with reduced turnover and higher staff satisfaction, which naturally leads to better patient outcomes.

Efficient HR management plays a crucial role in maintaining compliance with ever-evolving labor laws and regulations. This is paramount in the healthcare sector where non-compliance can result in severe penalties. By adopting streamlined HR processes, you’re safeguarding your practice against potential legal issues while enhancing operational efficiency.

This strategic approach not only helps in attracting top talent but also in retaining them, giving your practice a competitive edge in the healthcare industry. Altrust Services offers specialized HR solutions that can help streamline these processes, ensuring your practice meets its goals effectively.

Understanding the Role of HR in Medical Practices

HR professionals in medical practices play a pivotal role in ensuring that the team is both highly skilled and motivated, directly impacting the quality of patient care. They’re tasked with managing a multitude of functions that are critical to maintaining a well-oiled healthcare machine. This includes not only recruitment and onboarding but also rigorous training programs that equip staff with the necessary skills to excel in a high-stakes environment.

Your HR department is central to maintaining compliance with ever-changing labor laws, regulations, and healthcare standards. They ensure that the practice isn’t just meeting, but exceeding, the required legal and ethical standards, safeguarding your practice from potential legal complications.

Moreover, effective HR processes significantly boost employee retention. By fostering a supportive and rewarding work environment, HR helps in minimizing turnover, which can be costly and disruptive. This stability contributes substantially to practice efficiency, allowing for smoother operations and continuity in patient care. Altrust Services can assist in developing comprehensive HR strategies tailored to your practice’s unique needs, ensuring compliance and boosting staff retention.

In essence, the efficiency of your medical practice hinges on how well HR manages these critical aspects. They’re not just supporting staff but are fundamental in enhancing patient care and upholding the reputation of your practice. So, it’s crucial to recognize and support your HR team in these endeavors.

Key Components of Effective HR Management

To effectively manage your medical practice, prioritize key components such as recruitment, onboarding, training, performance management, and compliance in your HR processes. Each element plays a pivotal role in building a strong team that aligns with your organization’s goals and enhances patient care quality.

Starting with recruitment, focus on attracting skilled professionals who aren’t only qualified but are also a good fit for your practice’s culture. This step is crucial as it sets the tone for operational efficiency and staff satisfaction. Efficient recruitment strategies reduce turnover rates, which in turn, stabilize your workforce and lower hiring costs. Altrust Services offers advanced recruitment solutions that help attract top talent effectively.

Onboarding is your next critical step. It involves properly integrating new hires into your system, which boosts their confidence and accelerates their productivity. Effective onboarding ensures that employees understand their roles and responsibilities, aligning them swiftly with your practice’s expectations and standards.

Training and performance management are also vital. Continuous professional development ensures that your staff remains competent and motivated, directly impacting patient care. Regular performance evaluations help in identifying areas for improvement and rewarding excellence, fostering a culture of continuous improvement.

Lastly, compliance should never be overlooked. It encompasses adhering to healthcare regulations and maintaining ethical standards. Proper compliance reduces legal risks and promotes a safe, respectful workplace. Altrust Services provides expertise in maintaining compliance with all relevant regulations, ensuring your practice operates smoothly and legally.

Benefits of Streamlined HR Processes

By automating tasks such as employee onboarding, payroll, and benefits management, streamlined HR processes significantly reduce administrative burdens. You’ll find that these efficiencies not only free up time but also lower the chance of human error, leading to considerable cost savings.

When HR tasks are automated and integrated, data flows seamlessly, making it easier to manage and analyze. This precise control aids in ensuring compliance with ever-changing labor laws and regulations, crucial for avoiding legal pitfalls and penalties that can arise in the medical field. Moreover, streamlined processes ensure that all compliance-related documents are updated and accessible, reducing risks and enhancing governance.

Furthermore, a well-structured HR system directly boosts employee satisfaction. With quicker and more accurate handling of HR tasks, employees experience less frustration and more engagement. They’re better supported and have clearer communication channels for addressing their needs, which in turn, increases their commitment and reduces turnover rates. Altrust Services can help implement these streamlined processes, enhancing both efficiency and employee satisfaction.

Ultimately, by investing in streamlined HR processes, you’re not just optimizing workflows. You’re also creating a more positive work environment. This leads to happier staff who are more likely to stay, reducing recruitment costs and fostering a team that’s more effective at providing top-notch patient care.

Strategies for Streamlining HR Processes

You can significantly enhance your medical practice’s efficiency by implementing automated HR systems, which are proven to cut administrative time in half. By centralizing your HR functions through software integration, you’re not only streamlining the workflow but also saving up to $3,000 per employee annually. This systematic approach reduces the complexity and overlap of tasks, allowing your staff to focus more on patient care rather than paperwork.

To further improve efficiency, focus on refining your recruitment, training, and retention processes. Streamlined HR processes can boost employee productivity and efficiency by up to 32%. This is crucial in a healthcare setting where the quality of patient care is directly linked to the competence and motivation of your team. Efficient training and development programs ensure that your staff is well-equipped to meet the demands of their roles, which in turn, enhances employee satisfaction. Altrust Services offers specialized training and development programs tailored to your staff’s needs.

Moreover, by adopting these strategies, you’ll likely see a reduction in employee turnover by 25%. A stable and content workforce contributes to a positive work environment, ultimately leading to higher patient satisfaction scores. Remember, a satisfied employee often translates to a satisfied patient, reinforcing the success of your medical practice.

Case Studies and Real-World Examples

Let’s examine how specific medical practices have enhanced their operations and outcomes by streamlining HR processes.

In California, a medical practice successfully cut employee turnover by 30% through the adoption of refined HR strategies. This systematic approach to human resources not only retained talent but also stabilized the workforce, crucial for consistent patient care.

Down in Texas, a clinic reaped significant benefits by automating onboarding and training procedures. They saved over 200 hours annually, redirecting these resources to enhance patient services and staff training and development. Such automation underscores the efficiency that can be achieved when mundane tasks are streamlined.

Meanwhile, in New York, a hospital centralized its HR functions on digital platforms, leading to notable improvements in staff satisfaction and productivity. This integration facilitated quicker access to HR services, boosting employee morale and operational efficiency.

Lastly, a medical group in Florida focused on enhancing staff training and development, witnessing a 20% surge in patient satisfaction. Additionally, in Illinois, performance evaluation systems were pivotal in pinpointing improvement areas, thereby escalating overall efficiency. Altrust Services has helped numerous practices implement similar strategies, leading to significant operational improvements and enhanced patient care.

These real-world examples illustrate the profound impact streamlined HR processes can have on a medical practice’s success.

As the healthcare sector evolves, HR must adapt by integrating AI-driven recruitment tools and virtual onboarding processes to meet the demands of a changing workforce. You’ll see these advancements not just as adaptations but as crucial enhancements that streamline operations and improve the recruitment cycle’s efficiency. With a projected HR market value of $2.4 billion by 2025, the push for innovation is inevitable.

Future trends in HR emphasize not only technology but also a holistic approach to employee well-being. The integration of digital platforms for employee engagement reflects a systematic shift towards sustaining a motivated workforce, essential in navigating the ongoing global shortage of healthcare professionals. These platforms facilitate continuous communication and support, crucial for remote or hybrid work models spurred by the rise of telemedicine.

Moreover, HR technology advancements are set to revolutionize workforce management through predictive analytics. This tool aids in strategic planning and decision-making by forecasting staffing needs and mitigating potential shortages. It’s a proactive approach that ensures your medical practice can maintain high standards of patient care without interruption.

Staying ahead in HR practices means embracing these trends and preparing for a dynamic future where technology and well-being go hand in hand in fostering a resilient and efficient healthcare workforce. Altrust Services is at the forefront of these innovations, providing solutions that integrate advanced technologies and promote employee well-being.

Conclusion

Streamlined HR processes are crucial for medical practices aiming to enhance staff productivity and patient care quality. By refining these functions, you’re not only ensuring that your team operates more efficiently, but you’re also significantly boosting employee satisfaction. This satisfaction leads to a more committed workforce, reducing turnover and fostering a positive workplace atmosphere that directly benefits patient care.

Efficient HR processes also guarantee compliance with stringent healthcare regulations and labor laws. This is vital as it protects your practice from potential legal challenges and financial penalties, which can be disruptive and costly. By maintaining a well-managed HR framework, you’re laying a foundation that supports both the current operational needs and future growth of your practice.

Moreover, implementing streamlined HR practices is a key driver of practice growth.

It allows you to scale operations effectively, manage resources more efficiently, and focus more on strategic initiatives rather than getting bogged down by administrative burdens.

You’ll find that as your HR processes become more refined, the overall health of your practice improves—positioning it for success in a competitive healthcare landscape. Prioritize these HR improvements, and you’ll see tangible benefits in every aspect of your practice. Altrust Services is your partner in achieving these goals, offering tailored HR solutions that meet the unique needs of your medical practice.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

Facebook
Twitter
LinkedIn
Pinterest
Reddit
Tumblr
Skype
Telegram
Digg
Pocket
WhatsApp
X
Threads

Streamlined HR Processes: Key to a Successful Medical Practice

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

View Package Price

 

Skip to content