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The Benefits of Outsourcing HR Functions in Medical Practices

altrust services the benefits of outsourcing hr functions in medical practices
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The Benefits of Outsourcing HR Functions in Medical Practices

As you consider the future of your medical practice, you might find that outsourcing HR functions is not just a viable option but a strategic necessity. By doing so, you’re not only potentially cutting costs by up to 40% compared to maintaining an in-house team, but you’re also tapping into specialized expertise that can enhance recruitment and ensure compliance with complex healthcare regulations. This approach not only streamlines administrative processes but also reallocates valuable resources towards patient care and practice growth. However, the decision to outsource comes with its own set of challenges and considerations. What might these be, and how could they impact your practice?

Introduction

Outsourcing HR functions in medical practices enables these organizations to achieve significant cost savings, enhance compliance with healthcare regulations, and improve overall efficiency.

By delegating tasks such as payroll, benefits administration, and recruitment to external experts, you’re not just cutting down on costs; you’re also stepping up your compliance game. Healthcare regulations are complex and constantly evolving, making it challenging to stay up-to-date. Outsourcing helps ensure that all your HR practices meet current legal standards, significantly reducing the risk of costly non-compliance issues.

Moreover, the cost savings you’ll experience are substantial. Outsourcing eliminates the need for in-house HR staff, which reduces your payroll expenses. It also minimizes the costs associated with HR technology and infrastructure. By shifting these financial burdens to a service provider, you can reallocate funds towards enhancing patient care or expanding your practice.

Access to specialized recruitment expertise is another standout benefit. Outsourcing firms often possess a deeper level of HR expertise than what’s available internally, particularly in recruitment. They can tap into a wider talent pool and employ advanced screening techniques, ensuring that you hire the most qualified professionals who are a perfect fit for your practice’s unique needs.

Understanding HR Outsourcing

When you delegate HR tasks to external experts, your medical practice can concentrate on its core mission: delivering superior patient care. Outsourcing HR functions allows you to tap into specialized expertise that understands the nuances of healthcare HR. This not only ensures your practice is adhering to compliance regulations but also optimizes HR operations without your direct involvement in every detail.

HR outsourcing benefits your practice by handling complex tasks such as recruitment, payroll, and employee training. This removes the administrative burden, letting you focus more on patient outcomes and less on backend operations.

Moreover, HR professionals who specialize in healthcare are well-versed in industry-specific compliance issues. They stay updated on the latest changes in laws and regulations, ensuring your practice remains compliant without requiring you to keep track of these evolving standards yourself.

This approach doesn’t just support compliance; it enhances your ability to provide high-quality care. By reducing the time and resources spent on HR tasks, you’re better positioned to address the needs of your patients and improve overall service delivery. Altrust Services offers specialized HR outsourcing tailored to meet the unique demands of healthcare, ensuring compliance and operational efficiency.

Cost Savings and Efficiency

You can achieve up to 40% in cost savings by outsourcing HR functions in your medical practice compared to maintaining these operations in-house. This significant reduction in costs stems primarily from minimizing the need for dedicated internal resources. You won’t need to invest in specialized HR staff salaries, benefits, or ongoing training. Instead, you can reallocate those financial resources towards enhancing patient care and services, which are central to your practice’s mission.

Additionally, the efficiency gains from outsourcing are substantial. By entrusting HR tasks to external experts, your administrative burden is greatly reduced. This shift allows you and your staff to focus more on patient care rather than being bogged down by time-consuming HR responsibilities. The streamlined processes implemented by outsourced professionals ensure that operations run smoother and faster, which in turn, boosts overall productivity within your practice.

Outsourcing transforms the way your practice operates by integrating professional expertise in HR management tailored specifically for the healthcare sector. This not only enhances operational efficiency but also ensures that your practice remains compliant with the latest healthcare regulations, all while maintaining a leaner organizational structure. These strategic adjustments foster a more dynamic and responsive practice environment. Altrust Services can help your practice achieve these cost savings and efficiency gains through their expert HR outsourcing solutions.

Access to Expertise and Technology

Beyond cost savings and efficiency, partnering with an external HR firm grants your medical practice access to specialized expertise and advanced technology. This expertise access is crucial, especially in navigating the complex waters of healthcare HR regulations and compliance risks. External HR providers are seasoned in these areas, ensuring that your practice isn’t just compliant, but also ahead of potential regulatory changes.

These firms bring cutting-edge technology to the table—tools that streamline payroll processing, employee tracking, and benefits administration. With these technologies, you’re not only optimizing these essential processes but also improving overall operational efficiency. This high-tech approach ensures accuracy and speeds up HR tasks that might otherwise consume considerable time and resources.

Moreover, the rapid evolution of healthcare laws demands continual updates on compliance practices. Outsourcing HR functions means that your practice benefits from real-time updates on legal changes, minimizing the risk of non-compliance penalties.

Altrust Services provides these advanced technological tools and expertise, allowing your practice to stay ahead in regulatory compliance and operational efficiency.

Focus on Core Medical Functions

Outsourcing HR functions enables your medical practice to concentrate primarily on patient care and treatment, enhancing healthcare outcomes. By shifting responsibilities such as payroll, recruitment, and benefits management to specialized external providers, you’re able to focus on what matters most: delivering top-quality medical services. This strategic move not only streamlines your operations but also reduces the administrative burden on your team, allowing them to dedicate more time and resources to patient care.

Efficient HR outsourcing plays a crucial role in optimizing resource allocation within your practice. It ensures that your staff management is handled by experts, which can greatly improve organizational efficiency. This setup frees up your leadership to engage more deeply in critical areas such as employee engagement and leadership development. With less time spent on navigating complex HR issues, your senior medical and administrative staff can focus on fostering a supportive environment that encourages professional growth and development.

Moreover, leveraging external HR expertise ensures that your practice remains compliant with ever-changing healthcare regulations, further reducing potential distractions from your core medical tasks. This approach not only aids in maintaining high standards of patient care but also enhances the overall productivity of your practice.

Altrust Services specializes in taking over these HR functions, ensuring your medical practice can focus on core medical tasks and improve patient care quality.

Enhancing Employee Satisfaction and Retention

Enhancing employee satisfaction and retention, medical practices that outsource HR functions often see significant improvements in staff morale and stability. By delegating HR tasks to specialized external providers, you’re not just cutting costs; you’re also boosting employee satisfaction. Research indicates that medical practices utilizing outsourced HR enjoy a 45% increase in employee satisfaction. This leap is largely due to streamlined administrative processes and enhanced support that address employee needs more efficiently.

Furthermore, retention rates improve dramatically, with a reported 30% reduction in turnover. This stability is crucial for maintaining a skilled and experienced team, which in turn, enhances the quality of patient care. Outsourced HR services contribute by bringing in expertise specifically tailored to foster employee engagement—a critical component in both satisfaction and retention. These experts implement strategies that result in a 25% uplift in staff morale and motivation, creating a more engaged workforce.

Moreover, a focus on improved HR support through outsourcing correlates with a 15% rise in employee engagement levels. This not only cultivates a positive work environment but also reinforces team dynamics, making your practice a more attractive place to work.

Such benefits underscore the importance of considering outsourced HR as a strategic approach to enhance both employee satisfaction and retention in your medical practice. Altrust Services offers comprehensive HR solutions that enhance employee satisfaction and retention, leading to better patient care and operational stability.

As the healthcare sector evolves, HR outsourcing is set to harness advanced technologies and specialized services to meet its unique demands. You’ll see a marked increase in the use of sophisticated technology for tasks like recruitment, training, and payroll management. This technological shift isn’t just about keeping up with trends; it’s aimed at significant efficiency improvement in how medical practices operate, ensuring that resources are managed more effectively.

The integration of data analytics and artificial intelligence (AI) is anticipated to revolutionize HR functions in healthcare. These technologies will allow for better decision-making and more personalized HR services, enhancing the quality of services provided to healthcare staff. As you navigate these changes, you’ll find that these tools not only streamline operations but also bolster compliance with stringent healthcare regulations.

Moreover, the movement towards remote work and virtual HR services is reshaping the landscape. This shift will likely continue to influence HR outsourcing in healthcare, making it essential for you to adapt to these virtual models. Such adaptations ensure that your medical practice can provide quality services while managing resources efficiently, even in a rapidly changing environment. These trends underline the growing importance of specialized HR services tailored to the specific needs of the healthcare sector.

Altrust Services stays ahead of these trends, offering innovative HR outsourcing solutions that incorporate advanced technology and expert services tailored to the healthcare industry.

Case Studies of Successful HR Outsourcing in Medical Practices

Several medical practices have demonstrated significant improvements in efficiency and compliance after outsourcing their HR functions. For instance, a study by Healthcare Finance News revealed that these practices reported a 25% boost in efficiency and up to 30% in cost savings. These aren’t just numbers; they reflect real changes in day-to-day operations, allowing practices to focus more on patient care rather than administrative tasks.

Delving into specific case studies, research from the Journal of Medical Practice Management highlighted that outsourcing HR led to better recruitment outcomes and enhanced employee satisfaction. This is crucial in the medical field, where the quality of care is directly tied to the competence and morale of the staff.

Furthermore, the Medical Group Management Association provided data showing a 20% increase in productivity among practices that outsourced HR functions, particularly noting streamlined payroll management.

These case studies in medical practices underline the tangible benefits of successful HR outsourcing. By reducing administrative burdens, these practices

haven’t only saved on costs but have also adapted more swiftly to evolving healthcare regulations, thereby mitigating legal risks and improving overall service delivery in the healthcare sector.

Conclusion

Reflecting on these case studies, it’s clear that outsourcing HR functions significantly bolsters the operational efficiency of medical practices. By engaging external specialists, you benefit from cost savings by reducing the need for an in-house HR staff. This shift not only trims your overhead expenses but also allows you to allocate more resources towards enhancing patient care and expanding your services.

Moreover, the specialized expertise brought in through outsourcing is invaluable, especially in navigating the complex landscape of healthcare regulations. These experts stay abreast of changes in compliance requirements, ensuring your practice is always aligned with current laws and standards. This proactive management reduces your risk of facing legal or regulatory penalties, which can be costly and damaging to your reputation.

Additionally, the efficiency in managing HR tasks like payroll, recruitment, and employee benefits is markedly improved. Outsourcing firms use advanced systems and technologies to handle these functions more effectively than what might be feasible in-house. This not only streamlines operations but also improves accuracy in employee data management and compensation.

Altrust Services offers comprehensive HR outsourcing solutions tailored to meet the unique needs of medical practices, ensuring compliance, cost savings, and operational efficiency. By leveraging their expertise, your practice can focus more on patient care and growth, ultimately enhancing the quality of healthcare delivery.

 

 

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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The Benefits of Outsourcing HR Functions in Medical Practices

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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