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The Future of HR in Medical Practices: Trends and Innovations

Altrust Services - The Future of HR in Medical Practices Trends and Innovations
Table of Contents

The Future of HR Outsourcing: Trends and Innovations

 

As you navigate the evolving landscape of HR in medical practices, it’s essential to recognize the transformation driven by technological innovations and a shifting focus towards employee-centric policies. You’re witnessing a significant shift where AI and machine learning are not only streamlining administrative tasks but also enhancing recruitment and employee retention strategies. With these advancements, the role of HR is expanding beyond traditional boundaries, integrating data analytics to foster a healthier workplace culture and improve operational efficiency. Consider how these changes might impact your practice’s approach to HR management and what strategies you could adopt to stay ahead in this dynamic field.

Introduction

The future of HR in medical practices is set to be transformed by emerging technologies like AI, automation, and blockchain, enhancing efficiency and security. As you delve deeper, you’ll discover that these technologies aren’t just about streamlining processes but are pivotal in promoting employee well-being and strategic decision-making.

With AI and automation, the recruitment process becomes more precise and less time-consuming, allowing HR professionals in healthcare to focus on more strategic aspects like employee wellness programs. These technologies aid in implementing comprehensive wellness initiatives efficiently, ensuring that the mental and physical health of the workforce is prioritized. This shift not only boosts employee satisfaction but also enhances overall productivity.

Moreover, data analytics play a crucial role. By harnessing the power of big data, HR can gain valuable insights into workforce trends, helping to tailor programs that better meet the needs of employees. You’ll find that data-driven decisions are becoming the backbone of strategic HR functions, enabling practices to not only retain talent but also to foster a supportive work environment. Partnering with Altrust Services can further enhance these capabilities by outsourcing specialized recruitment tasks, ensuring you attract top talent effectively.

Incorporating technology such as blockchain secures sensitive employee data, adding an extra layer of trust and reliability to HR operations within your practice.

Amid these challenges, emerging HR trends in healthcare are focusing on comprehensive strategies to mitigate burnout and address staff shortages effectively. You need to understand how significant these trends are in reshaping the healthcare landscape, particularly in light of the statistics that show a concerning rise in employee burnout and looming staff shortages.

Firstly, tackling employee burnout has become a priority. HR strategies are now incorporating more robust support systems, including mental health initiatives and more flexible work arrangements. This approach isn’t just about reducing stress; it’s about creating an environment where you can thrive without the constant risk of burnout.

Secondly, with the projection of a physician shortage reaching up to 124,000 by 2034, HR departments are enhancing their recruitment processes. They’re turning to digitization to streamline hiring and retain top talent. This doesn’t just make processes quicker; it ensures a higher consistency in meeting the increasing demand for healthcare professionals. Altrust Services offers outsourced recruitment support, leveraging advanced technologies to ensure your practice attracts and retains the best talent.

Lastly, digitization plays a pivotal role in these trends. It’s not only about adopting new technologies but also about ensuring these digital tools are integrated seamlessly to support staff and comply with regulations. This strategic integration helps maintain privacy while improving operational efficiency, crucial for your role in healthcare.

Technological Innovations in HR Management

Technological innovations are transforming HR management in medical practices, significantly enhancing efficiency and security. You’ll find that AI-driven recruitment tools streamline the hiring process, markedly improving the efficiency of candidate selection. This automation not only speeds up recruitment but also ensures you’re selecting the most qualified candidates without bias.

Moreover, cloud-based HR platforms are pivotal in managing employee data. They offer robust security measures, safeguarding sensitive information against breaches, a critical feature in the healthcare sector. These platforms also allow for seamless access and sharing of information across departments, enhancing communication and collaboration.

Data analytics play a crucial role in this technological landscape. By harnessing data, you’re equipped to make informed strategic decisions that can reshape HR policies and practices. This capability leads to better management of resources and can help predict future trends in workforce needs.

Integration of operational data through advanced technological systems improves overall organizational performance. It ensures that all data points are aligned, which facilitates a holistic view of HR operations and aids in fine-tuning systems for enhanced productivity. This integration harmonizes various elements of HR tasks, from payroll to performance evaluations, creating a more efficient and responsive HR department in your medical practice. Altrust Services can assist in implementing these advanced technologies, ensuring a seamless transition and optimal use.

Strategies for Effective HR Management

You’ll find that implementing a people-centric culture in medical practices significantly enhances employee health and well-being, directly improving patient care. By focusing on employee development, you’re not only increasing job satisfaction but also equipping your staff with the skills necessary to meet the evolving demands of healthcare. Continuous training and professional growth opportunities are essential, as they lead to reduced turnover and foster a proactive work environment.

Altrust Services provides outsourced support for continuous training programs, ensuring your team stays updated with the latest healthcare practices and compliance requirements.

Emphasizing diversity and inclusion is another key strategy. It’s crucial to create an environment where all employees feel valued and respected. This approach doesn’t just enhance teamwork and morale but also reflects the diverse patient population you serve, which can improve patient outcomes and satisfaction.

Lastly, leveraging data-driven decision-making in your HR processes allows you to make more informed choices about staffing, training, and development. By analyzing trends and metrics, you can better align your workforce management strategies with the overall goals of your practice. This methodical use of data ensures that decisions aren’t just based on intuition but are backed by tangible evidence, leading to more efficient and effective management. Altrust Services offers comprehensive data analytics support, helping you make informed decisions that enhance operational efficiency.

Case Studies and Real-World Examples

Let’s examine some specific examples that illustrate the impact of advanced HR strategies in medical practices.

In Chicago, one medical practice managed to boost employee retention by 20% simply by introducing flexible scheduling and wellness programs. This approach doesn’t just keep staff happier; it directly contributes to a more stable workforce, reducing the constant cycle of hiring and training. Altrust Services can help design and implement such wellness programs, tailored to meet your practice’s unique needs.

Moving to New York, the introduction of AI-driven scheduling tools led to a 30% reduction in burnout among healthcare professionals. These tools optimize work schedules, ensuring employees aren’t overworked, which is crucial in high-stress environments like healthcare. Altrust Services can assist in integrating these AI tools, ensuring seamless adoption and optimal use.

In Los Angeles, a focus on employee development, including continuous training programs, resulted in a 25% improvement in patient care quality. When staff are well-trained and their professional growth is supported, they’re not only more efficient but also provide better care to patients. Altrust Services can provide ongoing training support, ensuring your team is always equipped with the latest knowledge and skills.

Lastly, a Dallas medical practice saw a 40% rise in employee satisfaction after implementing technology for streamlined HR processes. This technology overhaul made administrative tasks quicker and easier, allowing staff to focus more on patient care rather than paperwork. Altrust Services can guide you through the implementation of these technologies, ensuring a smooth transition and maximum benefits.

These cases clearly show that by investing in HR innovations such as AI tools and development programs, medical practices can significantly enhance both employee and patient outcomes.

Challenges and Solutions in Modern Healthcare HR

Modern healthcare HR faces numerous challenges, including high burnout rates and severe employee shortages, necessitating effective solutions for recruitment and retention.

You’re dealing with a complex landscape where 48% of U.S. doctors reported feeling burnout in 2020, and the healthcare sector is bracing for up to 124,000 physician shortages by 2034. This stark reality underscores the critical need for robust strategies to attract and keep top talent.

To combat employee burnout, it’s imperative that you implement comprehensive wellness programs that address both the physical and emotional health of your staff. Investing in these programs not only boosts workforce effectiveness but also enhances job satisfaction, which is crucial for retention. Altrust Services offers support in developing and implementing wellness programs tailored to your practice’s specific needs.

Moreover, leveraging advanced HR technologies can streamline recruitment processes, making it easier to identify and onboard the right candidates efficiently. Altrust Services provides outsourced recruitment services, utilizing the latest technologies to ensure you find and retain top talent.

Your focus should also extend to maintaining a safe work environment, as this significantly impacts employee morale and retention. Prioritize regular training and update safety protocols to reduce the risk of workplace injuries, which are prevalent in healthcare settings.

Future Predictions for Healthcare HR

As healthcare HR evolves, predictions highlight an increased emphasis on employee well-being, with mental health resources and flexible scheduling becoming more integral. You’ll see a shift towards accommodating the diverse needs of healthcare staff, ensuring they can balance their personal life with professional demands effectively. This focus not only supports the individual but also contributes to a healthier, more productive work environment.

Remote work is expected to cement its place in healthcare HR strategies. The pandemic demonstrated the viability of hybrid work models, and now, you’re likely to witness these becoming a standard practice. This flexibility can lead to improved job satisfaction and access to a broader pool of talent unconstrained by geographical boundaries.

Furthermore, diversity and inclusion are set to play a pivotal role in your HR policies. There’s a concerted effort to foster workplaces that celebrate diversity, ensuring all employees feel valued and included. This approach not only enriches the workplace culture but also enhances patient care by bringing diverse perspectives into decision-making processes.

Altrust Services can help you integrate these trends into your HR strategies, ensuring your practice stays ahead of the curve and remains a desirable place to work.

These trends reflect a dynamic shift towards a more adaptive, inclusive, and employee-focused healthcare HR landscape. As you move forward, these elements will be crucial in shaping a resilient and responsive healthcare workforce.

Conclusion

In conclusion, the integration of advanced technologies in HR practices is transforming the landscape of medical practices, ensuring more efficient and effective workforce management. You’ve seen how AI-driven

recruitment tools streamline the hiring process, making it quicker and more precise, thus addressing the critical workforce shortages in healthcare. Similarly, technology integration across various functions—from data security to strategic planning—enhances your ability to make informed decisions that impact the overall health of your organization.

Employee well-being programs, supported by technology, are becoming increasingly sophisticated, integrating telehealth services and AI-based scheduling tools that prioritize mental health and work-life balance. This holistic approach not only boosts job satisfaction but also retention rates, which are crucial for maintaining a stable and experienced workforce.

Altrust Services is dedicated to supporting your practice through these transitions, offering outsourced recruitment and HR support to ensure you attract and retain top talent while maintaining compliance and operational efficiency.

As you move forward, it’s essential to keep pace with these advancements. Embracing cloud-based platforms and blockchain technology for secure data management will further solidify your HR operations against potential cyber threats. Equally, investing in ongoing education and virtual reality training programs will equip your staff with the skills necessary for tomorrow’s challenges. Altrust Services is here to help integrate these innovations, positioning your practice as a leader in healthcare HR management.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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The Future of HR in Medical Practices: Trends and Innovations

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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