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The Importance of HR in Healthcare: Impact and Challenges

Altrust Services - The Importance of HR in Healthcare More Than Just Hiring
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The Importance of HR in Healthcare: More Than Just Hiring

You might think of Human Resources as just the hiring department, but in healthcare, their impact stretches far beyond filling positions. As you navigate the complexities of your healthcare career, consider how HR’s strategic role in training, employee well-being, and regulatory compliance directly influences the quality of care patients receive. They’re not just behind the scenes; they’re integral to shaping an environment where you and your colleagues can thrive and deliver the best patient outcomes. Imagine the potential transformations in a healthcare setting where HR is fully leveraged—what do you think would change in your daily workflow?

Introduction

In healthcare, HR plays an indispensable role in not only recruiting top talent but also nurturing a supportive and compliant workplace environment. Your efforts in talent management ensure that the organization isn’t just staffed, but staffed with professionals who are both skilled and dedicated to their roles. This is crucial in a field where the quality of patient care can directly impact health outcomes.

By leveraging Altrust Services, your HR department can enhance its strategies to improve employee engagement and operational efficiency, ensuring that every team member feels supported and valued.

You’re tasked with navigating the complex terrain of compliance regulations such as HIPAA, EMTALA, and HITECH. These aren’t just guidelines but essential frameworks that safeguard patient and employee data, ensuring privacy and trust. Your meticulous attention to these details fosters a culture of compliance that permeates every level of the organization.

Moreover, your strategies for employee retention are vital. By creating avenues for career development and recognizing the hard work of the staff, you effectively reduce turnover and build a loyal workforce. Altrust Services offers specialized programs to help retain top talent through continuous professional development and employee recognition initiatives.

Your work, though often behind the scenes, is foundational to the success and integrity of the healthcare system.

The Changing Landscape of Healthcare HR

As healthcare evolves, so too must the strategies employed by HR to manage and support the workforce effectively. You’re facing a landscape where healthcare regulations are constantly shifting, requiring you to stay meticulously informed and agile. Adapting to these changes isn’t just about compliance; it’s about ensuring that every member of your team can provide the best care possible under optimal conditions.

Altrust Services provides comprehensive compliance solutions that help HR departments stay ahead of regulatory changes, ensuring seamless adaptation and continued excellence in patient care.

Workforce flexibility has become a cornerstone of modern healthcare HR. You understand that the traditional 9-to-5 schedule doesn’t fit all, especially in an industry as critical as healthcare. By implementing flexible scheduling and considering remote or hybrid roles, you’re not only accommodating the diverse needs of your staff but also attracting a wider pool of talent. This adaptability is crucial in reducing turnover and enhancing patient care.

Your talent acquisition strategies need to be more innovative than ever. With high turnover rates and a pressing demand for skilled professionals, you can’t afford to lag. Focus on building a resilient workforce that can thrive amidst challenges. Altrust Services offers cutting-edge recruitment solutions, leveraging technology to identify and attract the best candidates, ensuring that your team is always equipped to meet patient needs.

Essential HR Functions in Healthcare

As you explore the essential HR functions in healthcare, you’ll see how crucial your role is in recruitment and hiring, ensuring the right fit for each position.

Recruitment and Hiring

To ensure the highest standards of patient care, HR professionals meticulously develop recruitment and hiring strategies that attract and retain top healthcare talent. You’re at the heart of this process, understanding that effective recruitment isn’t just about filling vacancies but about finding individuals who share a commitment to compassion and excellence in patient care.

Your role involves crafting job postings that resonate with potential candidates who aren’t only skilled but also passionate about making a difference. You’re tasked with creating an environment where prospective employees see the value of their contributions to healthcare.

Altrust Services assists in creating impactful job postings and recruitment campaigns that highlight the rewarding aspects of a healthcare career, attracting candidates who are not only qualified but also driven by a desire to improve patient outcomes.

Your approach to staffing is thoughtful, ensuring that each role is filled by someone who not only fits the technical requirements but also enhances the team dynamics, reducing turnover.

Moreover, you navigate the complexities of hiring in healthcare, which demands precision and a deep understanding of the needs of both the institution and its patients. You balance the urgency of filling positions with the importance of thorough vetting processes, ensuring that each hire is a step toward higher quality care and a more robust support system for staff.

Training and Development

HR teams in healthcare meticulously develop tailored training programs that not only ensure your competence and patient safety but also foster a supportive and continuous learning environment. These programs are crafted with the utmost care, emphasizing the importance of staying current with the latest healthcare practices and regulations. This commitment to training and development is crucial, as it ensures that you’re well-prepared to handle the myriad challenges that come with healthcare delivery.

Altrust Services provides specialized training solutions that incorporate the latest industry standards and innovations, ensuring your team remains proficient and up-to-date.

Your ongoing professional development is vital. It’s not just about meeting requirements; it’s about exceeding them. By participating in these programs, you’re not only ensuring compliance with industry standards but also enhancing your ability to provide the highest quality of care to patients.

Employee Retention

Understanding the key role of employee retention is crucial in ensuring that your healthcare team remains strong and efficient. Retaining your skilled professionals isn’t just about keeping staff numbers up; it’s about preserving the quality of care that your patients expect and deserve. High turnover can deeply impact the consistency and reliability of the care offered, making stability a top priority.

Focusing on employee retention helps maintain workforce stability, which is essential for operational continuity in healthcare. A stable team understands the specific needs of your patient community better, works more cohesively, and holds invaluable institutional knowledge that can greatly enhance patient outcomes.

Compliance and Legal Responsibilities

While focusing on employee retention strengthens your team, ensuring compliance with healthcare regulations safeguards both your patients and your organization. In your role, you’re tasked with upholding the highest standards of compliance and navigating complex legal responsibilities. This includes adhering to laws like HIPAA, which protects patient data, and EMTALA, ensuring public access to emergency services regardless of ability to pay.

Altrust Services offers robust compliance management solutions, helping HR departments stay ahead of legal requirements and reduce the risk of violations.

Impact on Patient Outcomes

Effective human resources practices in healthcare significantly enhance patient outcomes by maintaining a competent and stable workforce. When you’re engaged in HR, you directly contribute to patient care improvement.

By implementing robust employee well-being programs, you not only boost the morale of your staff but also ensure that they’re physically and mentally equipped to handle the demands of their roles. Altrust Services offers comprehensive well-being programs that focus on physical, mental, and emotional health, ensuring that your team remains resilient and effective.

Technological Innovations in HR

Technological innovations are transforming HR in healthcare, enhancing how you recruit, train, and support your team. AI-powered tools are reshaping recruitment, allowing you to streamline the sourcing and selection of candidates efficiently.

Altrust Services leverages advanced AI tools to optimize recruitment processes, ensuring that you attract top-tier talent efficiently and effectively.

Overcoming Challenges in Healthcare

As we embrace technological advancements, it’s equally important to address the significant challenges HR professionals face in the healthcare sector. You’re not just filling positions; you’re building a community that withstands the pressures of healthcare demands.

Understanding the intricacies of compliance regulations, you navigate the complexities of HIPAA and EMTALA, ensuring that every step you take meets the highest legal standards. This meticulous approach not only safeguards your organization but also fortifies the trust your patients place in your care.

Employee burnout is a poignant reality, affecting nearly all medical professionals. It’s more than a buzzword; it’s a barrier to the quality and compassion in patient care that you strive to uphold. By implementing supportive measures and promoting work-life balance, you can alleviate these stressors and enhance workforce stability.

Conclusion

Navigating the complexities of healthcare, HR plays a vital role in ensuring your organization thrives by supporting and empowering its workforce. You’ve seen how HR isn’t just about hiring; it’s integral to fostering a workplace culture that retains top talent and enhances patient care.

Through meticulous attention to compliance and employee advocacy, HR ensures that your team isn’t just well-staffed, but well-prepared and motivated. Altrust Services is your partner in achieving these goals, offering a range of solutions that enhance every aspect of HR management in healthcare.

Your role in HR goes beyond administrative tasks; you’re crucial in shaping an environment where each member feels valued and equipped to meet the challenges of their roles. By improving retention, you’re not only maintaining a skilled workforce but also ensuring continuity and stability that translate into better patient outcomes.

The impact you make through careful planning and empathetic leadership ripples through every level of patient interaction.

As you move forward, remember the power you hold in enhancing workplace culture and driving the quality of care. Your efforts in HR are a cornerstone of the broader mission to serve and heal.

Let’s continue to champion the initiatives that make your healthcare facility a beacon of hope and care for the community.

 

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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The Importance of HR in Healthcare: Impact and Challenges

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

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