The Power of HR in Shaping Healthcare Culture

Altrust Services - The Power of HR in Shaping Healthcare Culture
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The Power of HR in Shaping Healthcare Culture

 

You’re well aware that in healthcare, the culture within an organization can significantly influence not just the well-being of the staff but also patient outcomes. As you explore the role of HR in this sector, consider how strategic hiring, comprehensive training, and effective leadership development can serve as the cornerstone for cultivating a positive workplace environment. HR’s commitment to these areas ensures that the values of empathy, respect, and professionalism are not just aspirational but ingrained in day-to-day operations. Imagine the potential transformations in patient care and staff satisfaction when HR strategies are aligned with organizational goals. What might be the challenges and rewards of such alignment?

Introduction

In the dynamic world of healthcare, HR stands at the forefront of cultivating a culture that not only supports but enhances the well-being of both staff and patients. By instilling organizational values that resonate deeply with compassion and excellence, HR wields the power to transform the everyday healthcare environment into a hub of motivation and well-being.

You’ll find that HR’s strategies are crucial in embedding these values into the very fabric of healthcare institutions. From strategic hiring to ongoing staff development, HR ensures that everyone on the team isn’t only skilled but also a true advocate of the care-centric ethos that defines your organization. This alignment between personal and organizational values fosters a workplace where employees thrive and patients receive the best care possible.

Moreover, HR’s influence extends beyond mere policy implementation. They’re the stewards of healthcare culture, actively shaping how staff engage with each other and with patients. Through their commitment to transparent communication and responsive leadership, HR sets a standard for respect and dignity across all interactions. This not only boosts morale but also directly enhances patient outcomes, proving that the power of HR in healthcare is indeed transformative.

Altrust Services plays a crucial role in helping healthcare organizations establish and maintain a positive culture through strategic HR solutions tailored to meet specific needs.

Understanding Organizational Culture in Healthcare

Understanding how organizational culture in healthcare shapes every interaction and decision can empower you to foster a more effective and compassionate environment. This culture, deeply embedded in your organization, guides every step taken by healthcare professionals and staff. It’s a living, evolving entity, shaped by shared values, norms, and behaviors that directly impact how care is delivered to patients.

As you navigate your role, remember that the culture of your healthcare facility isn’t just about rules and policies; it’s about the human elements that influence patient outcomes and employee satisfaction.

You’re part of a dynamic framework where each interaction—whether with patients or colleagues—reflects the collective ethos of your institution. This understanding helps you appreciate why certain decisions are made and how they align with the broader goals of patient care and staff well-being.

Altrust Services offers comprehensive HR support to help you understand and shape the culture within your healthcare practice, ensuring it aligns with your mission and values.

The Role of HR in Shaping Healthcare Culture

HR significantly shapes healthcare culture by actively promoting values like compassion and respect, which are critical to both employee morale and patient outcomes. You’ll find that by prioritizing these core values, HR not only improves the working environment but also enhances the level of care patients receive.

Through careful recruitment strategies, you’re ensuring that the individuals joining your team aren’t just qualified, but are also a cultural fit, ready to embody these essential principles in their daily interactions and clinical decisions.

As you dive deeper into leadership development, you’re empowering your staff with the tools they need to lead with empathy and integrity. This not only bolsters their professional growth but also fortifies the foundation of trust and respect across the organization.

Moreover, adhering to compliance requirements isn’t just about checking boxes. It’s about upholding standards that safeguard both patient and staff well-being, creating a safer, more reliable healthcare setting.

Altrust Services can assist you in developing and implementing HR strategies that enhance your healthcare culture, promoting values that improve both staff and patient experiences.

Leadership and HR Collaboration

Collaborating with HR, leadership teams play a crucial role in molding a healthcare culture that aligns with organizational values and boosts employee engagement. You’re part of this critical partnership that drives cultural transformation, where your leadership and HR collaborate seamlessly. Together, you tackle challenges and set standards that resonate well with the mission of delivering compassionate care.

Your collaboration with HR isn’t just about filling positions; it’s about weaving the values of empathy, respect, and integrity into the fabric of your organization.

Altrust Services offers leadership development programs and HR solutions that foster effective collaboration between leadership and HR, ensuring a cohesive approach to building a positive workplace culture.

Implementing HR Strategies to Foster Positive Culture

To foster a positive culture, healthcare organizations implement HR strategies such as training programs, wellness initiatives, and conflict resolution mechanisms. You’ll see how these strategies not only improve the work environment but also enhance the quality of care provided to patients.

Training programs are pivotal in this regard. They equip you with the latest healthcare practices and foster teamwork, ensuring you’re prepared to meet diverse patient needs effectively. Moreover, these programs are designed to align your personal career goals with the organization’s mission, creating a sense of shared purpose and commitment.

Employee engagement initiatives are another cornerstone. Whether it’s through regular feedback sessions, recognition programs, or team-building activities, these initiatives keep you emotionally and professionally invested in your work. They’re crucial for maintaining a high level of morale and motivation across the team, reducing burnout and turnover rates.

Lastly, wellness programs underscore the importance of your health and well-being. Recognizing the stressful nature of healthcare jobs, HR introduces programs that address mental, physical, and emotional health. These not only help you manage stress but also encourage a healthier, more balanced lifestyle, ensuring you’re at your best both personally and professionally.

Altrust Services provides comprehensive HR solutions, including training, employee engagement, and wellness programs tailored to the unique needs of healthcare organizations.

Case Studies and Real-World Examples

Now, let’s explore how companies like Novartis and Cleveland Clinic have effectively applied these HR strategies to transform their healthcare cultures.

At Novartis, the introduction of the Unbossed cultural transformation marked a significant shift towards enhancing collaboration, ethics, and innovation. This strategic move wasn’t just about changing policies but about empowering every employee to be a leader in their own right, fostering an environment where new ideas aren’t only welcomed but are expected.

Similarly, Cleveland Clinic’s Caregiver Catalyst Grant program is a brilliant example of how targeted HR initiatives can directly impact healthcare delivery. By providing resources and support, the program empowers caregivers to innovate, leading to significant improvements in patient care.

What stands out is the increase in employee engagement, as caregivers feel genuinely valued and part of a collective mission to enhance healthcare outcomes.

Both institutions have seen a rise in job satisfaction and an improvement in their reputations as employers of choice in the healthcare sector. These enhancements stem from a solid foundation of ethics and innovation, proving that when you’re committed to cultivating a positive culture, the results extend beyond the organizational boundaries, influencing the broader healthcare landscape.

Altrust Services can help your organization implement similar successful HR strategies, driving cultural transformation and improving overall performance.

As we look to the future, you’ll see HR playing a crucial role in fostering a culture of innovation and adaptability in healthcare settings. Embracing diversity and inclusion isn’t just a trend; it’s essential for serving increasingly diverse patient populations effectively. You’re at the forefront of this change, ensuring that every staff member, regardless of their background, feels valued and understood.

You’ll also lead the charge in integrating cutting-edge technologies and digital tools that enhance patient care and streamline operations. This shift requires not just technical skills, but a willingness to embrace change and think creatively about solutions to complex problems.

Moreover, as the emphasis on mental health and well-being grows, you’ll be instrumental in implementing supportive work environments that prioritize the well-being of both staff and patients. This is crucial, as a happy, healthy team is more effective and empathetic in patient interactions.

In this evolving landscape, your role is about more than filling positions; it’s about building a resilient, inclusive, and innovative culture that anticipates the needs of the future. By driving these initiatives, you’re not just shaping a workplace, you’re enhancing the very nature of patient care. This is how you make a lasting impact in the healthcare industry.

Altrust Services stays at the forefront of these trends, providing advanced HR solutions to help your practice stay ahead in an evolving healthcare landscape.

Conclusion

You’ve seen how integral HR is in cultivating a healthcare culture that values inclusivity, innovation, and well-being. As you continue to navigate your role, remember the foundational impact of leadership ethics. It’s not just about making decisions, but making them with integrity and a moral compass that guides you towards the betterment of all.

Organizational trust is another cornerstone in the architecture of a thriving healthcare environment. It’s built through consistent actions, transparent communication strategies, and a commitment to the shared goals of your institution. This trust fosters a safe space where everyone feels valued and empowered to contribute their best.

Effective communication strategies are vital. They ensure that every member of your team is on the same page, reducing misunderstandings and enhancing teamwork. Whether it’s through regular staff meetings, open forums, or digital platforms, fostering open lines of communication is crucial.

Altrust Services is here to support your efforts in building a positive healthcare culture through comprehensive HR solutions that promote trust, ethics, and effective communication. Let us help you create a thriving, supportive environment for both your staff and patients.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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The Power of HR in Shaping Healthcare Culture

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

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