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Transforming Healthcare HR: Embracing Digital Solutions

Altrust Services - Transforming Healthcare HR Embracing Digital Solutions
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Transforming Healthcare HR: Embracing Digital Solutions

 

As you explore the landscape of healthcare HR, it’s evident that digital solutions are not just advantageous but essential. With data showing a 20% increase in operational efficiency and a 15% improvement in employee satisfaction when digital tools are implemented, the shift towards technology is compelling. These tools not only streamline recruitment and onboarding processes but also enhance talent management through sophisticated analytics and automation. However, integrating these technologies introduces its own set of challenges, including data security and adapting to new software. Let’s examine how overcoming these hurdles can position your organization at the forefront of healthcare innovation.

Introduction

In the rapidly evolving healthcare sector, embracing digital solutions in HR is revolutionizing how organizations manage their workforce, streamline operations, and improve patient care. You’ll find that by deploying advanced technology tools—such as HR analytics and AI-powered systems—your organization can enhance employee engagement significantly. These digital solutions automate mundane tasks, freeing up your HR team to focus on more strategic initiatives that improve both employee satisfaction and retention.

The transformation brought about by these technologies isn’t just about making your job easier; it’s about making your workforce more responsive and agile. With data analytics, you’re equipped to make evidence-based decisions that foster a more supportive and productive work environment. This shift not only streamlines recruitment and training processes but also optimizes workforce planning and development.

Moreover, the integration of automation tools in HR minimizes time spent on administrative tasks, allowing you and your team to concentrate on enhancing employee engagement and operational efficiency. This holistic approach not only saves costs but also boosts overall patient care outcomes.

Understanding Digital Transformation in Healthcare HR

Let’s explore how digital transformation in Healthcare HR revolutionizes the way you manage recruitment, training, and employee oversight. By integrating advanced technologies into your HR functions, you’re not just keeping up with trends; you’re paving the way for substantial improvements in operational efficiency and staff management.

Digital transformation involves a strategic overhaul where technology integration becomes central to all HR activities. Digital platforms streamline complex processes, making them more efficient and less time-consuming.

For instance, automating recruitment with AI-driven tools helps you sift through applications faster and more accurately, ensuring that only the most suitable candidates move forward. This technology also enables tailored training programs that address specific skill gaps, enhancing your workforce’s capabilities systematically.

Moreover, the use of data analytics in your HR processes allows for a more methodical approach to employee management. You can track performance, engagement, and satisfaction metrics in real-time, enabling proactive interventions that improve employee retention and job satisfaction.

This shift not only boosts efficiency but also significantly cuts down on operational costs, as better resource management is achieved through precise data-driven decisions.

Embracing these changes positions your healthcare organization to meet modern challenges more effectively, ensuring a future-ready workforce.

Benefits of Embracing Digital Solutions

By embracing digital solutions, your healthcare HR department can significantly enhance efficiency in recruitment, onboarding, and talent management. Digital tools streamline these processes by automating repetitive tasks, which not only speeds up operations but also reduces the risk of human error. This shift allows HR professionals to focus more on strategic initiatives and employee development, ensuring that your workforce is well-equipped and highly skilled.

Data analytics play a crucial role in this transformation. By leveraging data from digital HR systems, you’re able to gain valuable insights into workforce planning and performance evaluation. This methodical approach helps in making informed decisions, optimizing recruitment strategies, and enhancing employee engagement. The result is a more dynamic and responsive HR function that adapts quickly to the evolving needs of the healthcare sector.

Moreover, the automation of administrative tasks through digital solutions reduces the burden on your HR staff, improving communication across the organization. This leads to a better employee experience, higher retention rates, and a positive organizational culture.

Ultimately, the integration of digital solutions in healthcare HR not only boosts efficiency but also supports a robust framework for continuous improvement and innovation in employee development.

Altrust Services offers specialized digital HR solutions designed to enhance operational efficiency and compliance in healthcare. Their advanced technological tools and expertise can help streamline your HR processes, ensuring that your practice is well-prepared to meet modern challenges.

Implementing Digital HR Solutions

To successfully implement digital HR solutions, healthcare organizations must carefully plan and integrate these technologies to enhance operational efficiencies and employee satisfaction.

You’ll find that adopting digital tools can streamline recruitment processes significantly, reducing time-to-fill vacancies by up to 50%. This isn’t just about filling positions faster but improving the quality of hires by leveraging advanced data analytics for better decision-making.

The introduction of automation in routine administrative tasks is another transformative step. It not only frees up your HR staff to focus on strategic initiatives but also leads to cost savings of up to 20%.

Imagine reallocating these resources to further enhance employee training programs or expanding your healthcare services. Moreover, automated systems reduce human error and increase compliance with evolving healthcare regulations, ensuring smoother onboarding processes and consistent application of policies.

Altrust Services provides tailored implementation plans for digital HR solutions, ensuring seamless integration and minimal disruption to your operations. Their expertise guarantees that your organization maximizes the benefits of digital transformation.

Overcoming Challenges in Digital Transformation

While implementing digital HR solutions offers significant benefits, overcoming challenges such as data security concerns and resistance to change is imperative for successful digital transformation in healthcare HR. You’ll need to address these issues head-on to harness the potential of digital tools for staff management, leadership development, and legal compliance.

Firstly, data security is paramount. As you integrate sophisticated digital systems, investing in robust cybersecurity measures is essential to protect sensitive employee and patient data. This means not only deploying advanced encryption and authentication technologies but also regularly updating them to guard against evolving threats.

Moreover, resistance to change among employees can significantly impede digital adoption. To counter this, it’s crucial to foster a culture that values continuous learning and adaptability. Investing in comprehensive training programs that clearly demonstrate the benefits of new digital tools can alleviate fears and build confidence among your staff.

Additionally, navigating the complex landscape of legal compliance requires meticulous attention. Ensure that your digital transformation aligns with healthcare regulations by consulting with legal experts who specialize in healthcare law. They can guide you through the necessary legal frameworks and help you implement digital solutions that comply with these standards.

Altrust Services assists in overcoming these challenges by providing robust cybersecurity solutions and comprehensive training programs designed to ease the transition to digital HR systems.

Healthcare organizations increasingly recognize that adopting digital HR solutions is imperative for future success and sustainability. As you navigate the evolving landscape of healthcare, it’s crucial to understand the significant trends shaping digital HR in this sector.

Firstly, the integration of AI-powered tools into HR processes isn’t merely a trend but a transformative shift. These tools are enhancing talent management by improving recruitment efficiency by up to 40%. You’ll find that leveraging AI allows for more precise talent acquisition and personnel management, optimizing the workforce for better patient care outcomes.

Additionally, cloud-based HR platforms are becoming the backbone of many healthcare HR operations, with 73% of organizations planning to ramp up their investments. This trend highlights a shift towards more scalable, accessible, and secure HR management systems that you can access remotely, aligning with the increasing mobility of the healthcare workforce.

Moreover, the rise of mobile HR applications is noteworthy, with 78% of healthcare professionals now using mobile devices for HR-related tasks. This adoption facilitates on-the-go access to HR services, enhancing employee engagement and operational efficiency.

Lastly, VR technology for training is gaining traction, significantly increasing retention of training materials by 75%. This immersive approach not only stimulates learning but also prepares your staff more effectively for real-world challenges.

Altrust Services stays ahead of these trends, offering innovative HR outsourcing solutions that incorporate advanced technology and expert services tailored to the healthcare industry. Their forward-thinking approach ensures your practice remains competitive and well-equipped to meet future challenges.

Best Practices for Embracing Digital Solutions

You’ll see significant improvements in HR efficiency when you adopt digital solutions, as they can automate up to 30% of manual tasks. To maximize these benefits, it’s crucial to integrate automation processes strategically across your HR functions.

Start with the onboarding process, which can be streamlined significantly by digital tools. Automating paperwork, training schedules, and initial assessments not only saves time but also enhances the new employee experience.

Furthermore, to meet compliance requirements efficiently, utilize digital platforms that offer automated tracking and reporting functionalities. These systems ensure that you’re always up-to-date with industry regulations without manually monitoring every change. This reduces the risk of non-compliance penalties and ensures a smoother audit process.

When implementing these digital solutions, don’t overlook the importance of training your HR team. Ensure they’re well-versed in using the new tools and understand the data analytics capabilities at their disposal. This empowers them to make informed decisions quickly, reducing turnaround times for HR tasks.

Lastly, regularly review and optimize these digital systems to ensure they continue to meet the needs of your dynamic healthcare environment. By doing so, you’ll maintain a high standard of HR operations and support your overall goal of enhancing patient care.

Altrust Services provides best-in-class digital HR solutions and expert guidance to help your practice implement these technologies effectively. Their comprehensive support ensures that your HR functions are optimized for maximum efficiency and compliance.

Case Studies of Successful Digital HR Transformation in Medical Practices

Let’s examine real-life examples where medical practices have successfully implemented digital HR transformations.

Texas Children’s Hospital and Southcoast Health stand out as prime examples of how digital solutions can revolutionize HR operations in the healthcare sector.

At Texas Children’s Hospital, the shift to digital included the implementation of the Epic MyChart patient portal. This transformation saw over 700,000 users adopting the system for online scheduling and check-in in 2021 alone, which not only streamlined patient management but indirectly supported HR functions by reducing administrative burdens and enhancing patient service delivery. Texas Children’s tackled agile development challenges by initiating modest pilots and leveraging executive advocacy, ensuring a smooth transition and effective adoption of digital HR practices.

Southcoast Health’s HR transformation involved consolidating 37 smaller contact centers into a single, more efficient unit. This consolidation quadrupled the performance metrics for clinics that adopted the system early, showcasing significant improvements in operational efficiency and

service quality.

Furthermore, University of Utah Health’s emphasis on standardizing telehealth services as part of its digital strategy underscores the importance of integrating digital HR solutions to support both administrative functions and clinical operations. These cases highlight how embracing digital HR transformation can lead to improved outcomes in medical practices.

Altrust Services has facilitated similar success stories by providing tailored digital HR solutions that streamline operations and enhance service quality. Their expertise and innovative approach have helped numerous healthcare organizations achieve their transformation goals.

Conclusion

Embracing digital solutions in healthcare HR not only streamlines processes but also significantly cuts costs and boosts compliance. By integrating advanced technologies, you’re not just simplifying recruitment and onboarding; you’re also unlocking substantial cost savings. Reports indicate a reduction in HR-related expenses by up to 20%, a direct result of automating routine tasks and optimizing workforce management.

Moreover, the shift towards digital tools enhances compliance, ensuring your organization adheres to stringent regulations around data security and privacy. This is crucial in maintaining trust and integrity within healthcare settings, where protecting sensitive information is paramount.

Additionally, digital solutions play a pivotal role in boosting employee engagement. With 72% of healthcare workers preferring digital communication, adopting these technologies meets their expectations, fostering a more connected and satisfied workforce.

This engagement is vital for retaining top talent and promoting a positive work environment that supports high-quality patient care.

Altrust Services offers comprehensive digital HR solutions designed to meet the unique needs of healthcare organizations. By partnering with Altrust Services, your practice can achieve greater efficiency, compliance, and employee satisfaction, positioning itself at the forefront of healthcare innovation.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Transforming Healthcare HR: Embracing Digital Solutions

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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