loader image
ALTRUST LOGO WHITE
FREE CONSULTATION

Managing Your Dental Practice’s Online Reputation

virtual assistants managing your dental practice's online reputation
Table of Contents

Managing Your Dental Practice’s Online Reputation

 

As a dental practice owner, you’re likely aware that your online reputation can significantly impact your clinic’s success. Have you taken the time to claim and optimize your Google Business Profile and Yelp listings? These platforms are where potential patients first encounter your practice, and a well-managed profile could be the deciding factor for them. Engaging positively with reviews, both favorable and critical, not only enhances your online presence but also demonstrates your commitment to patient satisfaction. Now, consider this: what specific strategies could you implement to turn casual browsers into new patients? Let’s explore how refining your approach to online interactions can transform your practice’s public perception.

Introduction

In today’s digital age, managing your dental practice’s online reputation is essential for attracting and keeping patients. You know how fast word spreads online, and in the dental industry, your reputation can be your biggest asset. Every review, comment, and social media post contributes to the public perception of your practice.

Think about it: when prospective patients are looking for a new dentist, they’re likely to start their search online. What they find can significantly influence their decision. That’s where effective reputation management comes into play. By actively monitoring and responding to reviews, both positive and negative, you demonstrate that you value patient feedback and are committed to service excellence.

Moreover, utilizing platforms that specialize in reputation management can streamline this process. These tools help you keep an eye on what’s being said about your practice online and provide strategies to enhance your digital presence.

Why Online Reputation Matters

Your dental practice’s online reputation is a powerful tool, as 84% of people trust online reviews when choosing healthcare providers. This means every review or comment online shapes potential patients’ perceptions of your practice. It’s not just about attracting new patients; it’s about maintaining the trust and confidence of those you already serve. Effective online reputation management helps you navigate both accolades and criticisms in a way that enhances your credibility.

Think about it: with 88% of dentists receiving patient reviews online, the digital word-of-mouth is working full-time. By actively engaging in reputation monitoring, you’re not just watching what’s said about your practice; you’re participating in crafting your public image. Implementing trust-building strategies, such as responding thoughtfully to both positive and negative feedback, demonstrates your commitment to patient satisfaction and care.

Moreover, recent reviews can sway potential patients. They provide social proof that your practice isn’t only active but also evolving with patient needs and feedback. This ongoing loop of feedback and improvement is crucial in a landscape where 81% of patients weigh positive online reviews heavily in their decision-making. So, managing these aspects isn’t just beneficial; it’s essential to thriving in today’s healthcare consumerism era.

Claiming and Optimizing Online Listings

After understanding why managing your online reputation matters, let’s focus on how claiming and optimizing online listings can significantly boost your dental practice’s visibility.

Firstly, ensure that your practice is registered on key platforms such as Google Business Profile, Yelp, and Healthgrades. This step is crucial as it places your practice on the digital map, making it easier for potential patients to find you.

Next, it’s important to optimize these online listings with up-to-date and accurate information. Include your practice’s address, phone number, operating hours, and services offered. Adding high-quality photos and a detailed description of your practice can also make your listing more attractive and engaging.

This not only improves your visibility but also enhances your credibility, as patients often trust practices more that provide thorough and clear information.

Maintain consistency across all platforms to help establish trust. Ensure that your practice’s information is uniform, as discrepancies can cause confusion and diminish your reputation. Verifying your listings also adds a layer of credibility, signaling to patients that your practice is legitimate and recognized.

Generating Positive Reviews

Encouraging satisfied patients to leave positive reviews can significantly boost your dental practice’s online reputation. With 88% of dentists receiving online reviews, it’s clear how vital positive feedback is. You’ve seen it yourself; potential patients often choose a dentist based on the glowing testimonials of others.

So, how do you increase the number of positive reviews?

Firstly, make it easy for patients. After a satisfying visit, send a follow-up email or text with a direct link to review sites. You’re not just asking for feedback; you’re showing patients that their opinions truly matter. This straightforward approach helps streamline the review generation process and can significantly improve your online reputation.

Additionally, always highlight the importance of patient feedback during appointments. Explain how their positive reviews not only help your practice grow but also assist other patients in making informed decisions. Engage with them on a personal level, showing genuine interest in their thoughts.

Responding to Reviews Professionally

While generating positive reviews is a significant step, it’s equally important to handle all responses with professionalism and care. When patients leave feedback, you’re given a unique opportunity to enhance your practice’s online reputation management. Always respond promptly to show that you value their input and are committed to fostering patient satisfaction.

When dealing with negative reviews, remember to maintain a courteous and empathetic tone. You should address the concerns raised, offering solutions or next steps. This demonstrates not only your dedication to resolving issues but also assures potential patients that you’re proactive about improving their experience. It’s crucial to avoid disclosing any patient information in your responses to adhere to privacy regulations.

For positive feedback, don’t just move on; engage with these reviewers by expressing your gratitude. Thank them for their support and encourage them to visit again. Such professional responses reinforce positive perceptions and can turn satisfied patients into loyal advocates.

Always aim for a balance in your replies, ensuring they’re thoughtful and personalized. This approach will significantly impact your practice’s image, showing that you’re attentive and committed to both excellence in care and patient satisfaction. Each response is a step towards building a trustworthy relationship with your patients.

Monitoring Your Online Presence

To effectively manage your dental practice’s reputation, regularly check your online presence by searching for your name or practice on the internet. Monitoring review sites like Google, Yelp, and Facebook is crucial. You’ll see what patients are saying and gain vital feedback that can help improve your service.

Don’t forget to use social media management tools. These tools aren’t just for scheduling posts; they help you gather and analyze patient reviews efficiently, keeping your finger on the pulse of public perception.

It’s also essential to periodically check your own website and social media profiles. Make sure all the information is up-to-date and reflects the current state of your practice. This not only helps in maintaining a professional image but also ensures that potential and current patients receive the correct information.

Building a Positive Online Presence

Building a positive online presence often starts with showcasing your expertise through informative content that attracts and engages potential patients. By creating regular blog posts, articles, or FAQs on your website about common dental issues, you’re not only educating your audience but also boosting your digital presence optimization. This strategy demonstrates your commitment to helping patients even before they visit your clinic.

You should also leverage online review platforms to enhance your brand visibility. Encouraging satisfied patients to share their positive experiences online can significantly build trust among potential local patients. Remember, each positive review adds to your practice’s credibility and helps in shaping the perception of your dental services.

To further ensure your success, make sure your website includes clear contact information and community details. This kind of transparency fosters patient engagement by making it easy for them to reach out to you. Moreover, actively using social media to post updates, educational content, and tips not only keeps your patients informed but also keeps your practice top of mind.

Lastly, incorporate reputation analytics to track your progress and identify areas for improvement. By understanding what works and what doesn’t, you can fine-tune your strategies for an even stronger online presence.

Leveraging Patient Feedback

Gathering and acting on patient feedback is essential for enhancing your dental practice’s services and patient satisfaction. By utilizing surveys, you can delve deep into your patients’ experiences, uncovering valuable insights that mightn’t surface in casual conversations. It’s all about understanding their needs, concerns, and where your service can be tweaked for better performance.

When you actively listen to what your patients have to say, you’re not just acknowledging their input; you’re also making them feel valued. This emotional investment can transform casual patients into loyal advocates for your practice. Implementing changes based on this feedback isn’t just about fixing problems—it’s about making strategic improvements that enhance the overall patient experience.

Remember, every piece of feedback is a golden opportunity for growth. Positive comments can guide you on what to continue, while constructive criticism highlights areas for enhancement. Both are invaluable for driving your practice forward.

Moreover, when these improvements lead to greater patient satisfaction, they often result in more positive online reviews. These reviews boost your online reputation, attracting new patients who rely on testimonials to choose their healthcare providers.

Common Challenges in Reputation Management

Managing your dental practice’s online reputation comes with several challenges, including identifying fake reviews and navigating legal constraints when responding to feedback. You need to be vigilant about fake reviews, which can unfairly tarnish your practice’s image. Look for patterns in language and check the reviewer’s history to spot these inaccuracies. It’s also crucial to adhere to ethical standards when responding to reviews, especially while maintaining patient confidentiality under HIPAA guidelines.

Furthermore, online listing optimization plays a significant role in how patients find and perceive your clinic. You’ve got to ensure your practice’s details are accurate across all platforms. Implementing automated review requests can help you gather authentic feedback efficiently. However, always be transparent about these requests and ensure they reflect genuine experiences.

When responding to reviews, whether they’re positive or negative, keep your replies professional and constructive. Remember, each response reflects your practice’s values and commitment to patient satisfaction. Avoid using identifiable patient information in your responses to stay compliant with legal requirements.

These tasks might seem daunting, but they’re essential in building and maintaining the trust that’s crucial for your practice’s success. Engaging with these challenges effectively can significantly enhance your online presence and patient relationships.

Resources and Further Reading

To effectively boost your dental practice’s online presence, consider exploring a variety of resources and further reading materials available. Dive into the world of digital marketing books and online articles that focus on strategies tailored for healthcare providers. You’ll find practical tips on how to leverage review management tools, which are essential for encouraging positive feedback and addressing any negative reviews promptly.

Familiarize yourself with local SEO practices by reading up-to-date guides and tutorials. These resources will teach you how to optimize your Google My Business listing, ensuring that your practice appears prominently when potential patients search for dental services in your area. This visibility is crucial for attracting new clients and establishing a strong digital footprint.

Additionally, explore case studies and webinars that discuss the successful use of video testimonials. Seeing real patients share their positive experiences can significantly boost your practice’s credibility and humanize your brand. By incorporating these testimonials into your marketing strategy, you can enhance trust and rapport with prospective patients.

Conclusion

Effectively managing your online reputation is essential for the growth and success of your dental practice. By implementing patient satisfaction surveys, you’ll gain valuable insights directly from those who matter most—your patients. This feedback is crucial not just for improvement, but also for generating positive reviews that enhance your practice’s image.

When you encounter negative feedback, your response can significantly impact your practice’s reputation. Developing a solid negative feedback response strategy ensures you handle criticism constructively, demonstrating your commitment to patient care. Additionally, mastering review solicitation techniques can significantly increase the volume of positive reviews, tipping the scales in your favor.

Don’t overlook the importance of a crisis communication plan. In today’s digital age, a single negative incident can escalate quickly online. Being prepared with a proactive communication strategy helps you manage potentially damaging situations effectively.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

Free consultation
Facebook
Twitter
LinkedIn
Pinterest
Reddit
Tumblr
Skype
Telegram
Digg
Pocket
WhatsApp
X
Threads

Managing Your Dental Practice’s Online Reputation

Latest Post

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
altrustservices logo border
Free Hotline Service

(813) 592-3807
Mon-Fri; 9AM to 8PM EST

Office Address

3000 Gulf to Bay Blvd Suite 311 Clearwater, FL 33765

Facebook-f Instagram Linkedin Youtube
Services
Company
Sign up our newsletter to get update information, news and free insight.
Copyright © 2024 ALTRUST LLC. All rights reserved.
Skip to content