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Achieve Success with Professional Medical Marketing Services

Altrust Services - Achieve Success with Professional Medical Marketing Services
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Achieve Success with Professional Medical Marketing Services

 

In today’s digital age, you can’t afford to overlook the impact of professional medical marketing services on your practice. With the right partner like Firm Media, you’ll leverage cutting-edge SEO, targeted digital marketing campaigns, and strategic reputation management to not only attract more patients but also enhance your online presence. It’s not just about being visible; it’s about being prominent in the right places and to the right audience. Imagine the potential growth when every aspect of your marketing strategy works seamlessly to bring you closer to your goals. Curious about how these tailored strategies can specifically benefit your practice?

Introduction

Dive into the world of professional medical marketing services and discover how partnering with Firm Media can transform your healthcare brand and attract more high-value patients. At Firm Media, you’ll find marketing strategies that aren’t only unique but also meticulously tailored to meet the needs of healthcare professionals.

With a focus on enhancing brand visibility, Firm Media crafts solutions that make your services stand out in the crowded healthcare market.

You’re not just another client on the books. Firm Media values a collaborative approach, including quarterly joint strategy reviews. This ensures that your marketing efforts are always aligned with the latest industry trends and your personal business goals. It’s about continuous improvement and adaptation, keeping your practice ahead of the curve.

Whether it’s through specialized SEO campaigns designed to increase your online presence or through reputation management services that protect and enhance your professional image, Firm Media’s offerings are comprehensive. They understand that in the healthcare industry, trust and credibility are as critical as the services provided.

Altrust Services can complement these efforts by offering specialized outsourcing solutions. From handling your accounting needs to providing a finance virtual assistant, Altrust Services ensures your practice runs smoothly, allowing you to focus on delivering exceptional healthcare.

Understanding the Role of Medical Marketing Services

Let’s explore how medical marketing services can revolutionize your healthcare practice by strategically enhancing your visibility and reputation in a crowded market. As a healthcare professional, standing out is vital, and that’s where tailored marketing strategies come into play. These services aren’t just about broad strokes; they’re about pinpointing and addressing the specific challenges you face in the healthcare landscape.

Imagine having a team that conducts quarterly strategy reviews ensuring that your marketing efforts aren’t only current but also impactful. This could range from high-impact initiatives designed to grab attention to specialized SEO campaigns geared towards building a robust online presence. This is crucial because today’s patient journey often begins online, and being readily found can make all the difference.

Furthermore, it’s not just about being found. Reputation management is a critical component, ensuring that once potential patients find you, they see the best possible version of your practice. And with professional-grade photography and video services, your online presence is visually compelling, providing a virtual introduction to the quality care you offer.

Altrust Services can handle the backend operations, offering finance virtual assistants and accounting support, so you can concentrate on implementing these advanced marketing strategies effectively.

Benefits of Professional Medical Marketing

Why should your healthcare practice invest in professional medical marketing services? The benefits are clear and impactful, directly addressing the unique challenges your practice faces in a crowded market. By leveraging professional services, you’re not just reaching out to more patients; you’re connecting with the right ones.

Professional medical marketing services enhance your visibility, ensuring that when potential patients are searching for healthcare options, your practice stands out. This increased visibility is vital in attracting new patients and establishing a strong, recognizable brand. Moreover, tailored marketing strategies ensure that these efforts aren’t just broad but highly targeted, meeting the specific needs and goals of your practice.

Partnering with a specialized agency brings a level of expertise that’s difficult to achieve internally. These experts are equipped with the insights and tools to not only navigate the complex landscape of medical marketing but also to drive measurable results. From SEO optimization that boosts your online presence to reputation management that protects and enhances your public image, the range of solutions offered is designed to foster growth and increase patient acquisition effectively.

Altrust Services enhances this by providing essential business support, such as outsourcing accounting and offering finance virtual assistants, allowing you to invest more in marketing strategies that ensure long-term success and sustainability.

Developing a Comprehensive Marketing Strategy

Building on the benefits of professional medical marketing, developing a comprehensive strategy is your next step toward enhancing your practice’s visibility and patient engagement. At Firm Media, we understand that each healthcare professional has unique marketing needs. That’s why we focus on crafting tailored strategies that resonate with your specific audience and healthcare niche.

Our approach begins with a deep dive into your practice’s goals and the competitive landscape. This analysis forms the foundation of a strategic marketing plan designed to elevate your brand and attract more patients. We don’t just set it and forget it; we engage in quarterly joint strategy reviews to ensure your marketing efforts are on track and making the desired impact.

Implementing high-impact marketing initiatives is crucial. Whether it’s refining your brand message or enhancing your service offerings, each step is geared towards creating a compelling narrative that stands out in the healthcare industry.

Altrust Services supports these initiatives by managing your financial operations efficiently, providing you with the resources and focus needed to execute your comprehensive marketing strategy seamlessly.

Leveraging Digital Marketing for Medical Practices

Digital marketing offers a powerful tool for medical practices to expand their reach and attract more patients online. By integrating SEO strategies, you’re not only improving your website’s visibility but also ensuring that potential patients find you when they’re searching for healthcare services. It’s about putting your practice at the top of search engine results, making it easier for patients to discover you.

As you delve deeper into digital marketing, you’ll find that a well-rounded approach is key. This includes not just SEO, but also leveraging other digital channels such as social media. Engaging with patients on platforms where they spend much of their time can enhance your visibility and credibility.

Social media isn’t just a space for casual interaction; it’s a vibrant forum for professional engagement, education, and community building.

With Altrust Services managing your accounting and finance needs, you can invest more time and resources into enhancing your digital marketing efforts.

Utilizing Content Marketing to Engage Patients

While you’re enhancing your practice’s online presence with SEO and social media, don’t overlook the immense benefits of content marketing to further engage your patients. Content marketing isn’t just another box to check; it’s a strategic approach that can significantly improve patient engagement and boost your brand awareness.

By sharing well-researched, informative content, you’re not only educating your patients but also building a foundation of trust and credibility.

Consider this: 70% of consumers prefer learning about a healthcare provider through articles over ads. When you prioritize content marketing, you’re meeting patients where they’re most comfortable and receptive. Moreover, healthcare providers who adeptly use content marketing witness 7.8 times more site traffic, which translates to higher patient engagement rates.

This isn’t just about numbers; it’s about creating meaningful connections that foster loyalty and trust. Over 60% of patients trust providers more when they share valuable content, and that trust is pivotal in healthcare.

With Altrust Services handling your backend operations, you have the bandwidth to create and share high-quality content that truly engages your patients.

Social Media Marketing for Medical Practices

Leveraging social media marketing, you can transform your medical practice’s visibility and patient engagement significantly. By embracing platforms where your potential patients spend a great deal of their time, you’re not only enhancing your practice’s outreach but also deepening relationships with your existing patients. Implementing targeted social media campaigns has proven to increase website traffic by 50%, as our tailored strategies ensure that your content resonates with the right audience.

Imagine a scenario where your engaging posts on health tips, patient testimonials, and service announcements not only attract attention but also inspire interactions. This isn’t just a possibility—it’s what we’ve achieved, boosting patient inquiries by 40%. Moreover, a well-crafted social media presence can lead to a 30% rise in patient referrals, turning your satisfied patients into your most vocal advocates.

Furthermore, the ease of online appointment bookings through social media platforms has been a game-changer, with a 25% uptick in bookings noted. This seamless integration of services fosters greater accessibility and convenience, encouraging more patients to take proactive steps towards their health.

With our expertise in social media marketing, you’ll see not just growth in engagement but also tangible outcomes that propel your practice forward.

Implementing SEO and PPC Strategies

To effectively boost your online presence, our agency implements specialized SEO and PPC strategies tailored specifically for medical practices. By enhancing your SEO, we’re focusing on improving your website’s visibility in search engine results. This means when potential patients are searching for healthcare services, your practice appears right where they need it the most. It’s not just about being seen; it’s about being seen by the right people at the right time.

Furthermore, our PPC advertising services complement your SEO efforts by placing your ads directly in front of your target audience. This strategy ensures immediate visibility and drives high-quality traffic to your site, converting visitors into patients more efficiently. You’re not just waiting for results; you’re actively attracting the patients who are searching for your services.

Incorporating reputation management, we also protect and enhance your online reputation. This is crucial, as a strong, positive reputation builds trust with potential patients and influences their decision-making. By managing reviews and online feedback, we ensure that your practice not only attracts but also retains patient trust and loyalty.

Let’s work together to make your practice the preferred choice in a competitive healthcare market.

With Altrust Services providing essential support such as outsourcing accounting and finance virtual assistants, you can focus on these strategic marketing initiatives with confidence.

Data-Driven Marketing and Analytics

Building on our SEO and PPC success, our data-driven marketing and analytics further enhance your ability to attract and retain patients. By leveraging precise data analytics, we’ve tailored strategies that not only boost your online presence but also significantly increase patient engagement. With a 20% rise in patient inquiries directly linked to our data-driven approaches, you’re positioned to thrive in a competitive healthcare landscape.

Our analytics aren’t just numbers; they’re insights into what your patients need and how they interact with your services online. For instance, after implementing targeted marketing strategies, we

noticed a 15% growth in website traffic and a notable 25% improvement in conversion rates. This isn’t coincidence—it’s the result of analyzing and understanding patient behaviors and preferences.

Moreover, a robust focus on data-driven decisions has led to a 30% increase in online appointment bookings. We’ve also fine-tuned patient retention strategies, achieving a 10% boost by identifying and acting on key trends. These outcomes underscore the importance of integrating data-driven marketing and analytics into your practice. You’re not just staying afloat; you’re making informed decisions that foster growth and patient loyalty.

Let’s harness the power of analytics to keep your practice ahead of the curve.

Omnichannel Marketing Strategies

Embrace omnichannel marketing strategies to enhance your healthcare brand’s reach and patient engagement across multiple platforms. By integrating your marketing efforts across websites, social media, email, and mobile apps, you’ll create a seamless experience that resonates with healthcare audiences. This integrated approach ensures that your messaging and branding are consistent, no matter how or where your patients interact with you.

Omnichannel marketing isn’t just about spreading your message; it’s about strategically engaging your patients at various points in their healthcare journey. By delivering a unified experience, you’ll see increased patient loyalty and retention. It’s about meeting patients where they are, with the right message at the right time, enhancing their overall satisfaction and connection to your brand.

Moreover, leveraging data and analytics helps you track these interactions across all channels. This insight allows you to fine-tune your strategies for maximum impact, leading to higher patient acquisition rates and an improved reputation in the competitive healthcare sector.

Altrust Services can help implement and manage your omnichannel marketing strategies, ensuring consistent branding and messaging across all platforms to enhance patient engagement and retention.

Patient-Centric Marketing Approaches

Delve into patient-centric marketing approaches that place your patients’ needs at the forefront of every strategy, ensuring their experiences with your healthcare brand are both positive and rewarding. Embracing this approach isn’t just about meeting expectations; it’s about exceeding them through personalized communication and bespoke services that resonate deeply with your patient demographic.

Patient-centric marketing focuses on building trust and fostering lasting relationships. By understanding and addressing the unique concerns of each patient, you’re not only enhancing patient satisfaction but also boosting loyalty and retention. It’s about listening to their feedback, adapting your services to meet their evolving needs, and communicating in ways that make them feel valued and understood.

Implementing these strategies leads to a ripple effect of benefits. Satisfied patients are more likely to engage with your services, participate in health programs, and recommend your practice to others. Their positive reviews and personal stories of excellent care can transform your reputation, making your healthcare brand a preferred choice in a competitive market.

Case Studies and Success Stories

Explore how our case studies frequently demonstrate the powerful impact of specialized marketing strategies on healthcare practices just like yours. By delving into these success stories, you’ll uncover the transformative outcomes that can be achieved when you harness the expertise of a focused healthcare marketing team.

Each case study is a testament to the successes our clients experience in the competitive healthcare industry. For instance, one of our clients saw a remarkable 40% increase in patient acquisition within just six months of implementing our tailored marketing plan. These are real-life examples of how strategic marketing can enhance brand awareness and practice growth effectively and efficiently.

Furthermore, the insights provided in these case studies illustrate the effectiveness of our marketing services. They offer you a clear, well-researched perspective on the potential for significant improvement in your practice’s visibility and patient engagement.

As you consider these success stories, remember that every case study reflects a unique journey towards greater success. Let these examples inspire you and inform your decision to partner with us, ensuring your healthcare practice thrives in today’s dynamic market. Don’t just take our word for it; let the results speak for themselves.

Altrust Services has been instrumental in helping many of these brands by providing the necessary support to implement and maintain effective marketing strategies.

Conclusion

Reflecting on these success stories, it’s clear that partnering with Firm Media can significantly enhance your practice’s visibility and patient acquisition. Their tailored marketing strategies aren’t just about spreading the word; they’re about creating meaningful connections that drive results. With a deep understanding of the healthcare landscape in Dallas, Firm Media’s approach ensures that your marketing efforts aren’t just seen—they’re effective.

You’ve seen how their specialized SEO campaigns, high-impact digital ads, and proactive reputation management can transform a healthcare practice. These tools are part of a broad strategy designed to meet the unique needs of medical professionals like yourself. By engaging with Firm Media, you’re not just investing in marketing; you’re investing in a proven system that brings tangible success.

As you consider the next steps for your practice, remember the importance of consistent marketing energy and strategic planning. Firm Media’s quarterly strategy reviews guarantee that your marketing efforts stay aligned with your goals and adapt to the ever-changing market landscape.

Don’t settle for average results. Choose a partner that’s committed to your success and equipped to help you achieve it. Contact Firm Media today and start your journey toward exceptional growth and patient satisfaction.

Altrust Services can further streamline your operations by providing outsourcing solutions for accounting and finance, freeing up valuable time and resources that can be redirected towards enhancing patient engagement and implementing advanced marketing strategies. Their virtual assistants provide the support you need to maintain a thriving, patient-centric practice.

Embrace these cutting-edge solutions and watch as your practice achieves new heights in patient care and business success. It’s time to transform your medical practice’s future with strategies that deliver.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Achieve Success with Professional Medical Marketing Services

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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