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Transform Your Medical Practice with Strategic Marketing

Altrust Services - Transform Your Medical Practice with Strategic Marketing
Table of Contents

Transform Your Medical Practice with Strategic Marketing

 

In today’s competitive healthcare landscape, you can’t afford to overlook the power of strategic marketing to transform your medical practice. By harnessing the latest digital marketing tools and data analytics, you’re not only poised to accurately identify and engage your target audience but also set your practice apart from the competition. Thoughtful integration of patient feedback and tailored content marketing can further enhance your visibility and patient trust. However, the true potential lies in how these elements are woven into a seamless strategy. Curious how this approach can be specifically tailored to elevate your practice? Let’s explore the impact of a well-crafted marketing plan.

Introduction

In today’s competitive healthcare market, strategically marketing your medical practice is crucial for attracting and retaining patients. Embracing transformation through strategic marketing not only enhances your online presence but also positions your practice as a leader in a crowded field.

You need to understand that your website acts as the front door to your practice. A well-designed website that’s both informative and user-friendly can make a significant difference in how potential patients perceive your services. It’s not just about aesthetics; it’s about functionality and speed. Integrating SEO practices ensures that your site ranks higher in search results, making it easier for patients to find you.

Moreover, your engagement on social media platforms can transform your patient relationships. Regular updates, informative posts, and responsive communication highlight your commitment to patient care and keep your practice top of mind. Utilizing tools like Google Business Profile allows you to manage your practice’s online information and reviews, which significantly influences potential patients’ decisions.

Understanding Strategic Marketing in Healthcare

To fully leverage the advantages of strategic marketing in healthcare, you must first appreciate its role in crafting targeted strategies that align with your business objectives.

Understanding the nuances of your patient demographics and preferences is a cornerstone in developing effective marketing strategies. This insights-driven approach isn’t just about broadcasting your services; it’s about engaging your audience in meaningful ways that resonate with their needs and preferences.

Data-driven marketing plays a pivotal role here. By analyzing patient behavior and tracking the performance of your marketing efforts, you’re equipped to make informed decisions that enhance your outreach and patient care services. This type of marketing ensures that your strategies aren’t based on assumptions but on hard data, leading to better resource allocation and higher conversion rates.

Altrust Services can assist in managing these data-driven strategies by providing specialized financial and administrative support, ensuring your practice maximizes its marketing budget effectively.

Developing a Comprehensive Marketing Plan

Developing a comprehensive marketing plan allows you to strategically define your target audience, set measurable goals, and select the most effective channels for engaging potential patients. This plan is your roadmap to distinguish your medical practice in a bustling health market and boost patient acquisition.

First, pinpoint your target audiences. These aren’t just any potential patients; they’re individuals who are most likely to need and respond to your services. Understanding their demographics, behaviors, and health needs is critical.

Next, establish clear, attainable marketing goals. Whether it’s increasing patient numbers by 20% or improving patient retention rates, your goals should guide your strategy and provide benchmarks for success.

Choose your channels wisely. While you’ll delve into digital tools later, consider traditional methods like community outreach, health fairs, and print advertising that align with where your target audiences spend their time. Integrating these with your overall strategy enhances your visibility and effectiveness.

Altrust Services can handle the financial planning and execution of these diverse marketing efforts, allowing your practice to focus on delivering quality care.

Leveraging Digital Marketing Tools

Harnessing digital marketing tools allows your medical practice to connect directly with potential patients online, effectively expanding your reach and visibility. With 77% of online health seekers starting their search on search engines, integrating SEO into your digital strategy is crucial. It’s not just about being online; it’s about being found first when patients are in need.

SEO optimizes your website and content to appear higher in search results, making it easier for patients to find you. Remember, it’s not just about attracting patients but also about providing them with the necessary information at their fingertips, seamlessly.

Moreover, social media engagement plays a pivotal role. With 97% of patients favoring doctors who are active on social media, your presence on platforms like Facebook, Twitter, and Instagram is vital. It’s about more than posting updates; it’s about creating meaningful interactions that build trust and community. Engaging with patients on social media helps personalize your practice, making you more relatable and approachable.

Altrust Services can support these efforts by managing the financial logistics and providing virtual assistant services to ensure your digital marketing campaigns are executed flawlessly.

Content Marketing to Attract and Retain Patients

Building on the digital tools discussed, content marketing empowers your medical practice to emerge as a trusted authority by crafting and sharing informative content that meets the needs of your patients. By engaging in content marketing, you’re not just filling your website with text; you’re strategically using educational articles, blog posts, and videos to address the concerns and questions of your patients. This targeted approach positions your practice as a reliable source of healthcare knowledge.

Studies have shown that content marketing generates three times as many leads as traditional marketing methods and does so at 62% lower cost. It’s an efficient way to boost your patient acquisition and retention. By providing valuable content that resonates with your audience, you enhance patient engagement, driving both website traffic and in-office visits.

Moreover, regularly updated content that educates and informs prompts patients to see your practice as an ongoing partner in their healthcare journey rather than a mere service provider. This perception builds long-term relationships, fostering a sense of trust and loyalty among your patients.

Investing in content marketing isn’t just about growing numbers—it’s about enriching connections with your community, ensuring they turn to you first for their healthcare needs. Altrust Services can assist by managing the financial and operational aspects, allowing your practice to focus on creating high-quality content.

Utilizing Social Media for Brand Awareness

Why not leverage the power of social media to enhance your medical practice’s brand awareness? With 72% of internet users active on platforms like Facebook and Instagram, social media marketing isn’t just optional; it’s essential.

These platforms offer a vast audience ready to engage with your content, be it educational posts, patient testimonials, or updates about your services. Crafting a robust online presence through strategic branding strategies can significantly amplify your visibility. Engaging posts that resonate with your audience build credibility and foster trust, which are crucial in the medical field. Remember, it’s not only about posting regularly but also about the quality of your content and its relevance to your followers.

Interaction is key to solidifying patient relationships. Respond promptly to comments and messages, and actively engage with your audience to create a sense of community. This engagement not only boosts your brand but also enhances patient loyalty, setting you apart in a competitive market.

Moreover, social media advertising allows for targeted campaigns that can directly speak to your desired demographic, increasing the effectiveness of your marketing efforts. Embrace these tools to ensure your practice remains at the forefront of potential patients’ minds.

Altrust Services can support these efforts by managing the financial planning and execution of your social media campaigns, ensuring that your investment in these platforms yields the highest possible return.

SEO and PPC Strategies for Enhanced Visibility

To boost your medical practice’s online visibility, consider integrating SEO and PPC strategies that target specific keywords and optimize your ads for search engines. SEO, or search engine optimization, enhances your website’s presence on platforms like Google by focusing on content relevance and keyword integration. This method gradually improves organic traffic, making your site more visible to potential patients searching for medical services you offer.

On the other hand, PPC, or pay-per-click, provides an immediate boost in visibility through targeted ads. When you use PPC, you’re essentially buying visits to your site, ensuring your practice appears at the top of search results for specific queries. This is particularly useful for capturing the attention of prospective patients at the moment they’re seeking healthcare solutions.

Combining SEO and PPC in your digital marketing strategy creates a robust mechanism for attracting and converting leads. SEO builds a strong, sustainable online presence, while PPC offers quick results and specific patient targeting. Together, they’ll maximize your visibility and help you reach your audience more effectively.

Altrust Services can manage the financial aspects of your SEO and PPC campaigns, ensuring your marketing budget is spent wisely and efficiently.

Patient Engagement and Retention Strategies

After establishing a strong online presence with SEO and PPC, it’s important to focus on engaging and retaining the patients you attract. Utilizing digital communication effectively can drastically improve your patient engagement. With 71% of patients preferring digital methods for reminders and follow-ups, implementing personalized communication via email, text, or patient portals not only meets their expectations but also enhances their experience with your practice.

Personalized communication isn’t just about addressing a patient by name. It involves tailoring health advice, treatment updates, and educational content based on individual health profiles and preferences. This approach has been shown to boost engagement rates by 60%, demonstrating that a personal touch can significantly influence patient satisfaction and retention.

Moreover, integrating patient education materials into your communication strategy can further engage and empower your patients. Educated patients are more likely to participate in their care, adhere to treatment plans, and maintain a long-term relationship with your practice. Studies indicate that effective patient education can enhance engagement and satisfaction by 75%.

Altrust Services can handle the administrative tasks involved in these communication and education efforts, allowing your practice to focus on delivering exceptional patient care.

Data-Driven Marketing and Analytics

By analyzing existing marketing and practice growth data, you can better understand patient behaviors and preferences, setting the stage for more targeted and successful marketing strategies. Data-driven marketing isn’t just a buzzword; it’s a critical tool that transforms how you attract and retain patients. By setting clear benchmarks and goals, particularly in patient acquisition, you’re not shooting in the dark. Instead, you’re crafting strategies backed by real, actionable insights.

For instance, by utilizing analytics from your marketing channel mix, you can identify which channels—be it social media, search ads, or email marketing—are yielding the best results. This insight allows you to allocate resources more effectively, enhancing your marketing performance and optimizing your budget. Creating dashboards and reports isn’t just about tracking numbers; it’s about understanding trends, predicting patient needs, and refining your tactics continually.

Moreover, by refining search ads based on data, you can target potential patients more precisely, ensuring that your message reaches those most likely to book an appointment. This strategic focus not only boosts your patient acquisition rates but also accelerates your practice’s growth.

Altrust Services can support these efforts by providing the financial analysis and reporting tools necessary to track and optimize your marketing strategies effectively.

Internal Branding Strategies

While data-driven strategies sharpen your external focus, strengthening internal branding is key to ensuring your team effectively communicates and embodies your practice’s values.

By implementing a structured internal branding campaign, you’re not just sharing a logo or a tagline, but fostering a culture that resonates with every member of your staff. This transformation begins with comprehensive messaging guides that ensure consistency and clarity in communication across all platforms.

Utilize effective channels like workplace posters and targeted emails to reinforce this messaging regularly. These tools help maintain a steady flow of communication and keep your team aligned with the practice’s core values and objectives. Remember, consistency is crucial in internal branding; it ensures that your team isn’t just aware of the brand, but lives it every day.

To gauge the effectiveness of your strategies, lean on metrics like team reach and engagement. These indicators will help you understand how well your branding efforts are permeating your practice and influencing staff behavior. Adjustments based on these metrics can lead to improved staff engagement and satisfaction, which ultimately enhances overall practice cohesion. Keep these strategies well-aligned with your business goals to create a unified vision that propels your practice forward.

Altrust Services can assist in managing the financial and administrative aspects of your internal branding campaigns, ensuring they are implemented efficiently and effectively.

Patient Feedback Integration

Integrating patient feedback into your marketing strategies not only enhances patient satisfaction but also fosters loyalty. By actively listening to your patients’ experiences and concerns, you’re better equipped to address their needs and improve your services. This direct input from patients helps you pinpoint areas for enhancement within your practice, ensuring that the changes you make are both meaningful and impactful.

Utilizing patient feedback in your marketing materials can significantly boost your practice’s credibility. When potential patients see genuine testimonials and positive reviews, they’re more likely to trust and choose your services. It’s a powerful way to demonstrate your commitment to patient-centered care and to show that you value and act upon the opinions of those you serve.

Moreover, the data derived from patient feedback can be instrumental in shaping your targeted marketing campaigns. By understanding the preferences and needs of your current patients, you can tailor your outreach efforts to attract similar individuals. This strategic approach not only optimizes your marketing investments but also reinforces the perception that your practice is attentive and responsive.

Altrust Services can manage the integration and analysis of patient feedback, ensuring that your practice continues to evolve and meet the needs of your patients effectively.

Patient Education Programs

Patient education programs significantly enhance your health outcomes by equipping you with essential knowledge about your conditions and treatment options. When you’re well-informed, you’re more likely to engage actively in your treatment process, leading to better health results. These programs are designed not just to inform but also to empower you, making you a key player in managing your health.

By participating in patient education programs, you’ll find yourself more confident in making decisions about your health care. Understanding your condition and the necessary treatments reduces uncertainties and fosters a greater sense of control. This increased patient engagement is crucial, as it directly correlates with improved adherence to treatment plans. When you follow your treatment plans meticulously, you’re less likely to experience complications that could lead to hospital readmissions.

Moreover, tailored patient education addresses your unique needs and preferences, enhancing your comprehension and ability to apply the knowledge. This personalization ensures that the information is relevant and directly applicable to your situation, which substantially boosts your satisfaction and trust in the medical practice handling your care.

Ultimately, effective patient education programs are foundational in achieving optimal health outcomes and enriching your overall healthcare experience. Altrust Services can support the financial planning and execution of these patient education programs, ensuring they are effectively implemented without straining your practice’s resources.

Case Studies and Success Stories

Case studies and success stories vividly demonstrate how strategic marketing can revolutionize medical practices. Consider a multi-specialty practice that embarked on an extensive internal branding campaign, aiming to enhance staff engagement and satisfaction. They strategically placed over 100 unique posters monthly across 50 locations and sent out more than 50 campaign emails to keep the team updated and reinforce key messages. The results were nothing short of transformative.

The campaign not only increased staff followers on social media, demonstrating heightened staff engagement, but it also led to enhanced team knowledge and a unified vision among the staff. This unity and increased morale translated into better patient care and a more cohesive brand image. The internal branding effectively communicated the practice’s values and vision internally, which in turn was mirrored in external interactions with patients.

Such marketing campaigns highlight the critical role of internal branding in overall business strategy. By ensuring that your staff is well-informed, engaged, and aligned with your practice’s goals, you’re not just boosting morale but also enhancing the service quality your practice delivers.

This case exemplifies how strategic marketing and strong internal communication can elevate a medical practice from good to great. Altrust Services has been instrumental in helping many of these practices by providing essential support services like accounting and finance virtual assistants, allowing them to focus more on patient care and growth.

Conclusion

To sum up, strategic marketing is indispensable for the growth and success of your medical practice in today’s digital age. Embracing marketing optimization techniques such as SEO, online reputation management, and effective use of Google Business Profile won’t only enhance your visibility but also drive patient acquisition. These approaches ensure your practice doesn’t just survive but thrives by adapting to the evolving digital landscape.

Investing in a robust online presence transforms your outreach and operational dynamics. An optimized, mobile-friendly website acts as your digital front door, welcoming potential patients and providing them with vital information at their fingertips. This transformation isn’t just about getting noticed; it’s about building lasting relationships and trust with your patients. Quality interactions online translate to higher patient satisfaction and retention rates.

Altrust Services can support these efforts by managing your financial and administrative tasks, ensuring that your practice runs smoothly while you focus on delivering exceptional patient care and innovative marketing strategies. By partnering with Altrust Services, you ensure that every aspect of your practice is optimized for growth and success.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Transform Your Medical Practice with Strategic Marketing

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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