Dental Billing Demystified: Key Insights

Altrust Services - Dental Billing Demystified Key Insights
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Dental Billing Demystified: Key Insights

 

Navigating the complexities of dental billing is a crucial skill you’ll need to master to ensure your practice’s financial health. From understanding the nuances of CDT codes to accurately verifying insurance benefits, each step plays a pivotal role in streamlining the billing cycle and securing timely reimbursements. You’re likely aware of the challenges that inaccuracies in coding and delays in claims processing can pose. However, what might not be as clear is how adopting industry best practices and leveraging technological advancements can significantly mitigate these issues. Let’s explore how enhancing your billing processes can not only simplify your workload but also improve your practice’s revenue and patient satisfaction. What steps can you take to achieve this?

Introduction

Navigating the complexities of dental billing, particularly understanding CDT codes and claim submissions, is crucial for the financial well-being of your dental practice. Mastering these aspects ensures not only accuracy in your billing processes but also enhances your practice’s financial health.

CDT codes, or Current Dental Terminology codes, are essential for you to understand and use correctly. These codes represent specific dental procedures, and using them accurately is key to facilitating swift reimbursements from insurance companies. Missteps in coding can lead to delayed or denied claims, which can adversely affect your practice’s cash flow and financial stability.

Moreover, a solid grasp of insurance procedures complements your knowledge of CDT codes. It’s vital for you to understand the nuances of different insurance plans and their requirements for claim submissions. This knowledge ensures that claims are processed efficiently, reducing the waiting period for reimbursements and improving the overall financial health of your practice.

Ultimately, precision in dental billing and a thorough understanding of insurance intricacies form the backbone of a successful dental practice. By sharpening your skills in these areas, you’re not just improving your practice’s operations; you’re also ensuring its long-term financial health and stability.

The Dental Billing Process Explained

To ensure your dental practice thrives financially, it’s crucial you master the dental billing process, which starts with accurate procedure coding using CDT codes. This step is foundational in linking the dental services provided to the billing system. Each procedure code must precisely represent the treatment rendered to facilitate smooth claims submission to insurance companies.

Once you’ve documented the correct codes, the next critical step is insurance verification. You’ll need to confirm each patient’s coverage before proceeding with treatments. This preemptive step ensures that both the dental network and your practice’s billing department understand the scope of coverage, which minimizes the risk of claim denials.

Following insurance verification, you must submit the claims. This involves sending detailed and accurate treatment records and coded procedures to the insurance provider. An efficient billing system is vital here to keep track of submitted claims and any correspondences regarding them.

Identifying and Solving Billing Challenges

Identifying billing challenges in your dental practice often starts with recognizing errors like inaccurate coding, frequent claim denials, and delayed payments. These issues can disrupt your revenue cycle and complicate the complexities of dental financial operations. It’s crucial to address these problems promptly to maintain financial health and patient trust.

To tackle these issues, you need a robust strategy that includes thorough training and regular updates on the latest industry standards. Ensuring that your team understands the nuances of dental codes and insurance policies is key. This requires a commitment to continuous education and the use of technology that supports accurate coding and efficient insurance claims processing.

Effective patient communication is also vital. Clear discussions about treatment costs, insurance benefits, and privacy policies can prevent misunderstandings and improve satisfaction. Implementing automated reminders and confirmations can help streamline communications and reduce the incidence of billing errors.

Regular audits of your billing processes are essential. These reviews help you identify patterns in claim denials or delays and adjust your practices accordingly. By proactively solving these billing challenges, you’ll enhance your practice’s operational efficiency and safeguard your revenue stream, ensuring that financial issues don’t compromise the quality of care you provide.

Best Practices for a Smooth Billing Process

Implementing clear, consistent billing protocols is crucial for reducing errors and enhancing your practice’s revenue cycle management. By setting up standardized procedures, you’re not only ensuring compliance with industry standards but also streamlining the entire billing process. This approach minimizes the chances of mistakes and helps in maintaining a smooth workflow.

Training your staff thoroughly in these billing protocols is essential. Ensure everyone understands how to handle every aspect of dental insurance claims and patient invoices accurately. This training boosts efficiency and helps in avoiding costly rework.

Utilizing advanced practice management software can significantly aid in this area. Such software automates many of the repetitive tasks associated with billing, reducing manual errors and freeing up your team to focus on more critical tasks.

Regular audits of your billing processes are also pivotal. These help pinpoint any inconsistencies or gaps in your billing practices, allowing you to address them promptly.

Additionally, maintaining open lines of communication with both dental insurance providers and patients is vital. It ensures that any issues are resolved quickly, thereby stabilizing your financial inflow and reinforcing patient trust and satisfaction in your services.

Understanding and Maximizing Dental Insurance

Navigating the complexities of dental insurance, you’ll find that understanding each detail, from coverage limits to deductibles, is essential for maximizing your benefits and streamlining the billing process.

Within the realm of dental billing, it’s crucial for dental practices to verify the information provided by patients accurately. This ensures that claims are processed efficiently, reducing the risk of payment delays and denials.

When you delve deeper, you’ll discover that each insurance policy has its unique nuances. Familiarizing yourself with these can significantly enhance your ability to navigate the often perplexing landscape of dental insurance.

By understanding the specific coding and billing procedures, you can ensure that all claims are submitted correctly the first time, which is paramount in optimizing revenue for the practice.

Moreover, the use of modern electronic tools for insurance verification is a game-changer. These technologies not only simplify the verification process but also minimize errors, ensuring that your dental practice receives timely payments.

With the right knowledge and tools, you can adeptly handle the insurance policies and claims, making the entire dental billing process more efficient and less cumbersome for everyone involved.

Improving Patient Statements

To further enhance the efficiency of dental billing, it’s important to focus on improving patient statements. You’re likely aware that these statements are critical for communicating treatment costs and payment responsibilities clearly to your patients. By ensuring these statements are clear and detailed, you’ll reduce confusion and boost patient satisfaction.

Here’s what you can do: tailor your statements to include comprehensive details about insurance coverage. This transparency not only helps your patients understand what they’re paying for but also why they might be responsible for certain costs. It’s about building trust through clarity.

Additionally, ensuring the timely delivery of these statements is crucial. When patients receive their statements promptly, they’re more likely to pay on time. This not only optimizes your revenue flow but also minimizes billing disputes.

To achieve this, consider utilizing advanced software solutions designed for generating patient statements. These tools help streamline your billing process, making it more efficient and less prone to errors.

Embracing future trends in dental billing, you’ll find that integrating artificial intelligence and machine learning can significantly streamline your processes. These technologies automate mundane tasks, allowing you to focus on more critical aspects of patient care and service enhancement. They analyze large volumes of data swiftly, providing insights that empower you to make informed decisions quickly and improve your billing accuracy.

As you adapt to these changes, consider how automation of billing tasks not only reduces human error but also speeds up the entire billing cycle. This efficiency is vital in maintaining a smooth cash flow and ensuring timely compensations for services rendered.

Moreover, the rise of telehealth and virtual consultations is reshaping patient interactions and billing protocols. You’ll need to stay updated with the latest coding requirements and ensure your billing software can handle these new types of consultations effectively.

Utilizing data analytics and predictive modeling will revolutionize how you manage your revenue cycle. These tools help predict patient payment behaviors and optimize your billing strategies, potentially reducing the number of delinquent accounts.

Lastly, don’t overlook the importance of enhancing cybersecurity measures. With increasing digitalization, protecting patient information is more crucial than ever. Ensure compliance with data protection regulations to maintain trust and safeguard your practice.

Integrating Altrust Services’ Solutions

To further enhance your dental billing processes, consider leveraging the comprehensive solutions provided by Altrust Services. Altrust Services offers tailored strategies designed to streamline your revenue cycle, including advanced EHR integration, robust denial management, and precise coding services. By partnering with Altrust Services, you gain access to a team of experts dedicated to optimizing your financial operations, reducing claim denials, and improving cash flow.

Altrust Services employs the latest technology to ensure data accuracy and compliance with regulatory standards, minimizing the risk of errors that lead to revenue loss. Their innovative approach ensures that your practice not only stays compliant with the latest regulations but also adapts swiftly to market changes, positioning you for sustained success in the healthcare industry.

By embracing Altrust Services’ solutions, you’ll see significant improvements in both financial health and patient satisfaction, ensuring your practice remains competitive in today’s evolving healthcare landscape.

Conclusion

As we wrap up this discussion on dental billing, remember that mastering the intricacies of this field can significantly enhance your practice’s financial health. Efficient billing isn’t just about getting paid; it’s about optimizing your revenue cycle to ensure stability and growth for your practice. Understanding CDT codes, claim submissions, and insurance procedures is paramount.

Automation in billing processes, through advanced technology, reduces errors and boosts patient satisfaction by ensuring quick and accurate billing. This not only helps in maintaining a steady flow of revenue but also fosters trust and reliability among your patients, who appreciate transparency and efficiency in financial matters.

Moreover, bundling these services with insurance verification can further streamline your operations. It maximizes reimbursements and ensures that you’re compensated adequately for the services rendered.

Partnering with a dependable organization like Altrust Services can relieve you of the complexities associated with insurance verifications, allowing you to focus more on patient care than paperwork.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Dental Billing Demystified: Key Insights

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

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