Key Benefits of RCM for Dental Practices

Altrust Services - Key Benefits of RCM for Dental Practices
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Key Benefits of RCM for Dental Practices

 

Integrating Revenue Cycle Management (RCM) into your dental practice goes beyond streamlining administrative tasks; it paves the way for enhanced financial health. By optimizing billing processes and improving claim accuracy, RCM minimizes errors and speeds up reimbursement. This boosts cash flow and frees resources to reinvest in patient care. Furthermore, accurate and transparent billing fosters trust and satisfaction among patients, crucial for building loyalty and encouraging referrals. Consider how these improvements in financial performance and patient relationships could transform your practice.

Introduction

In today’s competitive landscape, implementing RCM can significantly enhance the financial health and operational efficiency of your dental practice. By adopting RCM, you’re not just improving billing processes but also boosting overall productivity. This system streamlines billing and collections, ensuring you spend less time on administrative tasks and more on patient care.

RCM services, such as those offered by Altrust Services, optimize revenue collection and enhance cash flow. You’ll notice a reduction in billing errors and denials, which often cause revenue leakage. This efficiency ensures every dollar owed to your practice is accurately accounted for and swiftly collected.

Moreover, compliance is a critical component of RCM. With ever-changing healthcare regulations, staying compliant can be daunting. RCM services keep you up to date with these regulations, mitigating risks associated with non-compliance. This protects your practice from potential legal issues and instills confidence in your patients, knowing their data is handled with integrity.

What is Revenue Cycle Management (RCM)?

RCM is a crucial financial process that ensures your dental practice efficiently tracks a patient’s journey from scheduling an appointment to final payment collection. It’s about managing billing, handling insurance claims, and overseeing payment processing. This system maintains a steady revenue flow and ensures the financial side of your practice doesn’t disrupt the quality care you provide.

At its core, RCM minimizes billing errors and enhances operational efficiency. By optimizing these areas, you’re improving your bottom line and creating a smoother experience for your patients. They benefit from clearer, more accurate billing, which reflects well on your practice’s reputation.

Moreover, a robust RCM system helps you stay compliant with ever-changing healthcare regulations. Navigating these complexities can be daunting, but RCM simplifies compliance, ensuring you meet industry standards without constant stress.

Implementing RCM in your dental practice means you’re set up to boost financial health, enhance patient satisfaction, and maintain regulatory compliance. This integration of financial diligence and patient care optimization makes RCM indispensable in today’s dental practices.

Benefit 1: Financial Performance

Effective RCM significantly boosts your dental practice’s financial performance by maximizing revenue collection and minimizing billing errors. When you streamline the revenue cycle, you’re not just processing transactions but optimizing the flow of financial resources.

This strategic management of patient accounts and insurance claims ensures you’re capturing all possible revenue and avoiding common pitfalls that lead to financial leakage. Improved RCM processes make collections more predictable and less erratic, key to maintaining a healthy cash flow essential for your practice’s sustainability and growth.

Moreover, robust reporting features within RCM systems provide real-time data and analytics. This in-depth insight into your financial operations allows you to make informed decisions that directly impact your bottom line.

Benefit 2: Billing Efficiency

Optimizing your dental practice’s billing efficiency through RCM training significantly reduces errors and delays, ensuring a smoother revenue flow. Well-trained staff manage accounts receivable more effectively, making the billing process a well-oiled machine with fewer mistakes and payment delays.

Proficiency in RCM software streamlines billing tasks, reducing time spent on each process and enhancing overall claim accuracy. This speeds up the reimbursement cycle and minimizes headaches associated with manual data entry and follow-ups.

With faster billing cycles, you can expect optimized revenue flow, crucial for your practice’s financial health. Smooth transitions between different billing tasks maximize overall efficiency, reducing the need for rework and cutting down potential errors and delays. This seamless operation plays a pivotal role in maintaining a steady and reliable billing system, contributing to your practice’s stability and growth.

Benefit 3: Patient Satisfaction

RCM services boost patient satisfaction by reducing billing errors and ensuring a transparent billing process. When patients understand their insurance coverage and out-of-pocket costs clearly, they’re more likely to trust and feel valued by your practice. This clarity, provided by meticulous RCM services, ensures each patient’s billing is accurate and comprehensible.

Enhanced customer service accompanying RCM services is crucial. Well-trained staff in RCM can address patient inquiries with confidence and precision, resolving potential issues swiftly and reinforcing a positive patient experience. Patients appreciate when their concerns are met with empathy and expertise, defining superior healthcare customer service.

The direct link between efficient billing management and patient satisfaction is significant. Minimizing frustrations related to financial transactions sets a foundation for positive patient relationships. Happy patients are more likely to return and recommend your services, indirectly boosting profitability.

Thus, investing in robust RCM services not only streamlines your revenue cycle but also significantly enhances patient satisfaction, laying the groundwork for a thriving practice.

Benefit 4: Focus on Care

Integrating RCM services allows your dental practice to focus on what truly matters—providing top-notch patient care. Outsourcing intricate billing and revenue management tasks enables you and your staff to concentrate on delivering quality care tailored to each patient’s unique needs.

This shift enhances clinical excellence and strengthens patient relationships, fostering trust and personalized attention. With RCM handling financial tasks, you can dedicate more time to patient interactions and treatment planning, ensuring each patient receives the attentive and specialized care they deserve.

Focusing more on patient care rather than administrative duties leads to better health outcomes. Your expertise is maximized where it’s most needed—direct patient care—propelling your practice toward greater clinical achievements and enhanced patient trust. This commitment to patient care and clinical excellence bolsters patient loyalty and positions your practice as a leader in quality dental services.

Benefit 5: Compliance

Ensuring your team is well-versed in RCM training helps you stay compliant with ever-changing legal and regulatory standards in the dental industry. As regulations continually evolve, your staff’s training must keep pace. This proactive approach safeguards your practice against potential legal disputes and fortifies billing processes against errors that could lead to non-compliance penalties.

Comprehensive RCM training equips your team with the knowledge to handle patient information correctly and execute billing procedures meeting industry regulations. This aspect of RCM isn’t just about following rules; it’s about creating a culture of compliance within your practice. By integrating thorough training programs, you’re setting up a framework that supports adherence to legal and regulatory requirements, minimizing costly errors.

Staying compliant through effective RCM practices ensures billing and coding accuracy. This accuracy is fundamental not only for compliance but also for optimizing your revenue cycle. Well-trained staff are more likely to capture correct charges for services rendered, ensuring your practice isn’t leaving money on the table due to billing inaccuracies. This comprehensive approach to RCM, focused on compliance, contributes to your dental practice’s long-term success and stability.

Outsourcing RCM

Outsourcing RCM can reduce billing errors by up to 90%, significantly boosting your practice’s revenue collection. Outsourcing sharpens financial operations’ accuracy and amplifies collection rates by 25-30%, thanks to the specialized expertise professional RCM providers bring. They understand dental billing and insurance claims nuances, ensuring efficient and correct claim handling.

Outsourcing allows you to focus more on patient care rather than administrative tasks. This strategic move reallocates resources where they’re needed most—direct patient interactions and quality care provision, enhancing patient satisfaction and contributing to a healthier practice environment.

You’ll save up to 40% on operational costs typically spent on in-house billing processes. These savings stem from reduced staffing and training needs in complex billing and compliance regulations. Leveraging external RCM services’ expertise and advanced technology ensures your practice remains compliant with industry standards, avoiding costly penalties and legal issues. Outsourcing RCM is a powerful strategy that fortifies both financial health and service quality.

Case Studies and Real-life Examples

Numerous dental practices have seen significant improvements in their financial and operational metrics after implementing RCM services. For example, a mid-sized clinic in Seattle reported a 20% revenue increase within six months of overhauling their billing processes through RCM. Minimizing billing errors and enhancing compliance boosted financial performance and patient satisfaction due to more transparent and efficient billing practices.

Another case involved a dental practice in Chicago struggling with cash flow issues due to inefficient revenue cycle management. After adopting RCM services, they observed a 35% cash flow improvement and a significant reduction in administrative task time. This shift allowed more focus on patient care and less on financial administration, improving overall service quality.

These real-life examples underscore the tangible benefits of integrating RCM into your practice. You’ll likely experience increased profitability and enhanced care quality. RCM streamlines operations, ensuring compliance and aligning with patient needs and healthcare industry dynamics.

Conclusion

Implementing RCM in your dental practice boosts financial health and improves service quality. By enhancing revenue cycle management, you streamline financial operations and elevate patient satisfaction through clearer, more accurate billing processes. This direct link between efficient revenue cycle management and patient satisfaction is significant.

Effective RCM training ensures staff handles everything from insurance coverage queries to compliance with the latest health regulations proficiently, reducing billing errors that frustrate patients and lead to distrust. Navigating complex insurance coverage issues smoothly ensures patients feel well-cared for and valued.

Incorporating RCM effectively means adhering to necessary compliance standards and creating a more welcoming and trusting environment for patients, leading to higher satisfaction and loyalty. This strategic move propels your practice toward sustainable success.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Key Benefits of RCM for Dental Practices

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

View Package Price

 

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