Healthcare RCM: Enhance Billing Efficiency & Boost Cash Flow

Altrust Services - Healthcare RCM: Streamlining Your Billing for Better Cash Flow with Altrust Services
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Healthcare RCM: Streamlining Your Billing for Better Cash Flow with Altrust Services

 

In today’s fast-paced healthcare environment, you can’t afford to let outdated billing practices drain your cash flow. By sharpening your Revenue Cycle Management (RCM) strategies, you’re not only accelerating reimbursement rates but also laying a foundation for more reliable financial operations. Consider how automated billing systems, precise coding, and proactive patient eligibility checks could transform your practice’s economic landscape. These critical adjustments in your RCM process reduce errors, cut down administrative burdens, and enhance patient satisfaction. Now, imagine what could happen if you took these strategies to the next level—what untapped potential might you uncover in your practice’s financial performance?

Introduction

Why should managing your healthcare practice’s finances feel like navigating a labyrinth? With the complexities of billing and the critical need for efficient cash flow, it’s essential to harness the capabilities of Revenue Cycle Management (RCM) through Altrust Services.

RCM isn’t just about handling finances; it’s a comprehensive approach to enhancing the financial health of your practice. By focusing on this crucial aspect, you’re not only ensuring your practice’s viability but also improving the care you can provide to your patients.

Efficient RCM streamlines your billing processes, making it easier for you to monitor cash flow and reduce the incidences of claim denials. This efficiency is vital in maintaining a steady stream of revenue, which is the lifeline of your practice.

When you implement robust RCM practices with the help of Altrust Services, you’re setting the stage for a smoother operation that leaves less room for error and more room for patient care.

Components of Streamlined RCM

Now let’s explore the components of streamlined RCM that are fundamental to enhancing your practice’s financial health.

At the core of effective revenue cycle management are several critical processes that, when optimized, can significantly improve your cash flow. Efficient patient registration and thorough insurance verification set the stage for a smooth billing cycle. Accurate coding is also crucial; it ensures that services rendered are correctly billed and reimbursed.

Automation tools from Altrust Services play a pivotal role in this streamlined approach. By reducing manual errors and improving data accuracy, these tools not only speed up the claim submission process but also enhance patient satisfaction by ensuring quick and accurate billing responses. Additionally, timely billing and proactive denial management help maintain a steady flow of revenue.

Integration of Electronic Health Records (EHR) with RCM systems is another key component. This integration provides a seamless transition between clinical and financial data, simplifying the entire healthcare management process.

Lastly, clear and effective communication with patients regarding their financial responsibilities and payment options is essential. Keeping patients informed builds trust and helps prevent delays in payments, contributing to overall patient satisfaction and financial stability for your practice.

Challenges in Traditional Billing Methods

Traditional billing methods often suffer from manual data entry, which can lead to significant errors and inefficiencies in your practice’s revenue cycle. When you’re handling patient data and billing information manually, the risk of input errors increases, which can directly impact claims management. These errors often result in claim denials or rejections, necessitating a time-consuming denial management process to rectify them.

Additionally, traditional paper-based claims processing can cause delays in payment. This not only affects your cash flow but also burdens your staff with additional follow-up tasks, further straining your resources. The lack of automation in these older systems exacerbates these challenges, as manual processes are inherently slower and more prone to mistakes than automated solutions.

The result is a billing system that can hamper the financial health of your practice. You’re likely to experience longer payment cycles and increased administrative costs, which can divert attention from patient care to paperwork.

In an environment where efficiency and accuracy are paramount, sticking with traditional billing methods might be holding you back more than you realize. Transitioning to an automated billing system with Altrust Services could be a step towards overcoming these hurdles and enhancing your practice’s operational effectiveness.

How Streamlined RCM Addresses Challenges

Streamlined revenue cycle management significantly reduces claim denials, enhancing your practice’s financial health by optimizing billing processes and accelerating payment cycles. When you address the root causes of claims denials, such as coding errors, you’re not just mitigating a significant revenue leak; you’re also setting the stage for a more robust financial framework.

Efficient revenue cycle management ensures that these disruptions are minimized, securing a steady flow of revenue.

Furthermore, automated denial management from Altrust Services plays a crucial role in this streamlined approach. It helps you quickly identify and correct claim issues, reducing the time and resources spent on rework. This not only recovers lost revenue but also prevents similar problems in future transactions.

You’ll notice an improvement in your cash flow as your practice becomes more adept at handling these financial intricacies with greater precision.

Additionally, when your billing process is transparent and efficient, it significantly boosts patient satisfaction. Clear communication about financial obligations and processes fosters trust and loyalty among your patients, making them more likely to return to your practice and recommend it to others.

Thus, a well-managed revenue cycle is indispensable not just for its financial benefits but also for enhancing the overall patient experience.

Key Features of Effective RCM Solutions

Understanding the key features of effective RCM solutions can significantly enhance your practice’s billing efficiency and financial health. One of the most crucial components is automated processes, which streamline operations from patient intake to final billing. This automation not only speeds up payment cycles but also reduces errors that can delay or complicate claims.

Real-time eligibility verification plays a pivotal role in minimizing claim denials. By verifying patient coverage before services are rendered, you’re less likely to face rejections that stall your cash flow.

Additionally, electronic claims submission further expedites processing and diminishes the frequency of rejections, ensuring that your practice receives payments more swiftly.

Effective RCM solutions from Altrust Services also incorporate robust financial reporting tools. These allow you to track and manage your practice’s financial performance with precision. You’ll gain insights through detailed data analytics, enabling you to make informed decisions that can lead to improved profitability and service delivery.

Moreover, compliance audits are seamlessly integrated to ensure that all billing practices align with current healthcare regulations, safeguarding your practice against potential legal issues and fostering a culture of transparency and accountability. These features collectively enhance your ability to serve patients while maintaining optimal financial health.

Real-World Case Studies

Exploring real-world case studies reveals how different medical practices have significantly enhanced their billing systems and overall financial health through innovative RCM solutions provided by Altrust Services.

For instance, a primary care practice experienced a 20% increase in reimbursements after implementing Altrust Services comprehensive billing and payment solutions. This uptick was largely due to the meticulous management of accounts receivable and accurate coding practices that minimized claim errors and denials.

Another compelling example involves a physician group that saw a 30% reduction in denials. This improvement was directly linked to Altrust Services proactive denials management strategy that addresses the common causes for rejections head-on, ensuring that claims are compliant with payer standards from the outset. Additionally, Altrust Services credentialing assistance played a pivotal role in increasing this group’s insurance network participation by 40%, consequently broadening their patient base and boosting revenue.

These case studies not only demonstrate the tangible benefits of outsourcing your billing operations but also highlight how essential services like credentialing assistance can leverage your practice’s position in the healthcare market.

Evaluating RCM Solution Providers

When choosing an RCM solution provider, you must assess their industry expertise and technological capabilities to ensure they meet your practice’s specific needs. Altrust Services excels in providing tailored solutions that address the unique challenges faced by healthcare practices.

Look for providers specializing in accounts receivable management with a proven track record. This experience is crucial as it directly impacts your cash flow and financial stability. Don’t hesitate to ask for case studies or references that demonstrate their competence in handling complexities similar to those you face.

Moreover, consider the customization options they provide. A one-size-fits-all approach doesn’t work in healthcare; each practice has unique needs and challenges. Ensure the provider can tailor their offerings to align with your specific requirements. This customization will help in addressing your particular pain points more effectively.

Lastly, review customer testimonials and compare pricing models. Satisfied customers are a strong indicator of a provider’s reliability and service quality. Additionally, understanding different pricing structures will help you find a solution that fits your budget without compromising on the essential features necessary for optimizing your revenue cycle management processes. Altrust Services meets all these criteria, offering robust, secure, and convenient payment solutions that integrate seamlessly with your existing systems.

As you evaluate RCM solution providers, it’s also important to keep an eye on emerging technologies that are reshaping the future of healthcare RCM. The adoption of AI and automation is at the forefront, streamlining tasks that traditionally required extensive human effort. You’ll find that automation not only speeds up the billing process but also significantly reduces errors, leading to a smoother revenue cycle management.

Predictive analytics and machine learning are revolutionizing how you can manage and predict patient payment behaviors and insurance denials. These technologies allow for more accurate forecasting, helping you to proactively address issues before they disrupt cash flow. It’s about staying one step ahead, ensuring your practice can maintain a steady stream of revenue.

Moreover, blockchain technology is emerging as a powerful tool for secure and transparent transactions. Its application in healthcare RCM could transform how you handle patient data and billing information, offering unmatched security and efficiency. This could greatly reduce fraud and discrepancies in billing processes.

Additionally, the integration of telehealth and mobile patient engagement tools into RCM systems is making it easier for patients to interact with their healthcare providers and manage their payments, enhancing overall patient satisfaction and loyalty.

Altrust Services stays ahead of these trends, ensuring your practice is always equipped with the latest in payment technology.

Conclusion

In conclusion, RCM automation is fundamentally reshaping the landscape of medical billing, leveraging cutting-edge technologies like AI, ML, and RPA to boost efficiency and accuracy. This transformation is pivotal as you navigate the complexities of the modern healthcare market.

With the integration of AI-driven coding and charge capture, errors are markedly reduced, and the billing process becomes more streamlined than ever.

Predictive analytics play a crucial role in this new era, offering you unprecedented insights into financial operations and patient care trends. These analytics help

foresee challenges and opportunities, making it easier to adapt to shifts in the healthcare landscape.

Moreover, as the industry moves more towards value-based care models, RCM solutions are adapting to support these changes. This shift ensures that billing practices not only focus on accuracy but also on the quality of patient care.

The adoption of these advanced technologies in RCM not only improves your operational efficiencies but also enhances patient satisfaction by providing clearer communication and more transparent billing processes.

Embracing these innovations, therefore, isn’t just about keeping up; it’s about setting the standard for excellence in healthcare. You’re not just surviving in this new landscape—you’re thriving, equipped with tools that empower both your staff and your patients. Altrust Services is here to help you navigate and excel in this evolving landscape.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Healthcare RCM: Enhance Billing Efficiency & Boost Cash Flow

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

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