loader image

Optimize Your Medical Billing Process for Maximum Efficiency

Altrust Services - Optimizing Your Medical Billing Process for Maximum Efficiency
Table of Contents

Optimizing Your Medical Billing Process for Maximum Efficiency

 

You’re well aware that the backbone of your healthcare practice’s financial health hinges on the efficiency of your medical billing process. By honing in on key areas such as data accuracy, streamlined workflows, and effective denial management, you can significantly cut down on errors and boost your revenue. It’s not just about getting it right; it’s about making it better. Have you considered how integrating advanced automation tools could further refine your system? Imagine the impact of reduced processing times and fewer denials on your bottom line. Let’s explore how these enhancements could transform your practice’s financial landscape.

Introduction

Optimizing your medical billing process is crucial for ensuring efficient revenue cycle management and maintaining a healthy cash flow. By addressing key areas such as billing errors, staff training, and claims processing, you can significantly enhance the accuracy and speed of your operations. Altrust Services can assist in every step, providing expert solutions to ensure your billing process is seamless and efficient.

Firstly, billing errors can severely disrupt your revenue stream. To combat this, always update patient files at each appointment; this ensures all billing information is accurate and up-to-date, reducing the likelihood of errors. Additionally, tracking denials is instrumental in pinpointing common mistakes and gaps in the billing process, which can then be systematically addressed to improve claim approval rates.

Investing in comprehensive staff training programs is equally important. These programs should cover the filing protocols for different insurers, equipping your team with the necessary knowledge to handle claims efficiently. Remember, well-trained staff are less likely to make errors and more capable of processing claims effectively.

Lastly, automating repetitive tasks within the billing process, such as claim filing and sending payment reminders, not only boosts productivity but also allows your staff to focus on more complex aspects of billing. By streamlining these operations, you can ensure smoother, more reliable billing practices that support your facility’s financial health. Altrust Services offers cutting-edge automation tools that can drastically reduce manual errors and increase your team’s efficiency.

Understanding Medical Billing

To effectively manage your healthcare facility’s finances, it’s crucial to understand medical billing. This process involves submitting and following up on claims with health insurance companies to secure payment for services provided. It isn’t just about sending out invoices; it requires a deep understanding of payer guidelines, accurate coding of procedures, and meticulous verification of patient insurance coverage.

Medical billing forms the backbone of your facility’s financial health. Accurate billing ensures that claims are paid promptly and reduces the likelihood of denials, which can disrupt your cash flow. It involves several critical steps, starting from the moment a patient walks into your facility. You need to verify their insurance details accurately, code the services provided correctly, and submit the claims to the appropriate payer. Altrust Services ensures that all these steps are handled with precision, offering a robust system to manage your billing needs efficiently.

Understanding the nuances of payer regulations is also vital. Each insurance company may have its own set of guidelines which, if not adhered to, could result in claim rejections or delays. Therefore, staying informed about these guidelines is essential.

Key Strategies for Optimization

Accurate Data Entry

Accurate data entry is crucial in minimizing claim denials and optimizing your revenue cycle. When you enter data correctly, you’re setting the foundation for your entire billing process. Remember, 80% of claim denials stem from errors in data entry. By ensuring each piece of patient information is accurate, you reduce these denials significantly.

Altrust Services can help you implement software solutions that offer data validation, increasing the accuracy of your entries by up to 90% and significantly reducing the margin for error.

Regular Training

Implementing regular training for your billing staff significantly reduces claim rejections and enhances overall productivity by keeping everyone updated on the latest billing practices and regulatory requirements. When your team is well-informed about the newest standards and procedures, you’ll see a noticeable decline in billing errors, which directly improves your revenue capture.

Altrust Services offers comprehensive training programs that keep your staff updated on the latest billing codes and regulations, reducing errors and increasing efficiency.

Automation Tools

Leveraging automation tools in your medical billing process significantly reduces errors and enhances operational efficiency. These tools aren’t just helpful; they’re a game changer in managing your revenue cycle. By incorporating advanced automation software, you’re able to process claims up to six times faster than manual methods. This swift processing directly impacts your bottom line by accelerating the revenue cycle and decreasing the time it takes for claims to be paid.

Altrust Services provides state-of-the-art automation solutions designed to streamline your billing processes, reduce manual errors by up to 90%, and enhance your overall efficiency.

Claim Scrubbing

To optimize your medical billing process, consider integrating claim scrubbing, a technique that significantly reduces errors by meticulously verifying each claim before submission. This essential step ensures that each claim meets specific payer requirements and adheres to industry standards, which is crucial for achieving clean claims.

Altrust Services offers robust claim scrubbing solutions that automate the validation process, comparing claims against a comprehensive database of rules to identify discrepancies before they reach the payer.

Effective Denial Management

Effective denial management, by tracking and addressing denials promptly, significantly increases your approval rates and boosts revenue. You need to understand that each denial is an opportunity to rectify and refine your billing processes.

Altrust Services helps you implement a robust denial management system that tracks and addresses denials promptly, improving your approval rates and maximizing your revenue growth.

Patient Billing Transparency

Building on the foundation of effective denial management, optimizing patient billing transparency can further enhance your practice’s revenue cycle by improving patient trust and satisfaction. You’ll find that clear communication about billing practices not only reduces disputes but also bolsters patient retention.

Altrust Services offers patient billing transparency solutions that include online bill pay systems and clear, itemized billing statements, empowering your patients and fostering trust.

Workflow Enhancements

Implementing workflow enhancements in your medical billing process can significantly boost efficiency and accuracy, ensuring a smoother revenue cycle management. By updating patient files at each appointment, you’re guaranteeing that billing information is accurate, reducing the risk of errors and subsequent denials or rejections. This proactive approach minimizes disruptions in your cash flow and enhances overall operational efficiency.

Altrust Services provides solutions that automate repetitive tasks and streamline your workflow, allowing your staff to focus on more critical aspects of patient care and billing issues.

Monitoring and Reporting

To maintain an optimal revenue cycle, you must regularly monitor and report on your medical billing processes. Implementing consistent monitoring and robust reporting mechanisms enables you to identify bottlenecks and inefficiencies that could be hampering your financial performance. By focusing on these areas, you’re equipped to make informed decisions that enhance your billing operations.

Altrust Services offers advanced monitoring and reporting tools that track key performance indicators and provide insights into your practice’s financial health.

Case Studies/Examples

Let’s explore some real-world examples that illustrate the significant impact of optimized medical billing processes on healthcare practices.

  1. A clinic implemented automated patient data verification and saw a 20% reduction in claim denials. This strategy not only minimized errors but also freed up staff to focus on more complex tasks, enhancing overall efficiency. Altrust Services can replicate this success in your practice.

  2. A medical practice increased its revenue by 15% by investing in staff training on coding best practices, ensuring that claims were accurately coded the first time, reducing the need for costly rework and resubmissions. Altrust Services provides comprehensive training programs tailored to your needs.

  3. Outsourcing collections to a specialized billing service provider led to a 25% improvement in first-pass acceptance rates for another healthcare provider. This shift allowed the practice to receive payments faster and reduce the time spent on managing accounts receivable. Altrust Services offers expert billing and collections solutions to improve your first-pass acceptance rates.

  4. Tracking denials and implementing timely follow-ups helped a different practice reduce its average days in accounts receivable by 30%. This proactive approach to denials management ensured quicker resolution of issues and maintained a steady cash flow. Altrust Services can help you implement a similar system.

  5. A practice reported a 10% boost in revenue after adopting technology solutions for billing optimization and denial management, demonstrating how integrating advanced tools can directly benefit financial outcomes. Altrust Services provides cutting-edge technology solutions to optimize your billing process.

Conclusion

Reflecting on these examples, it’s clear that optimizing your medical billing processes can significantly enhance the financial health of your practice. By embracing best practices in your billing operations, you’re not just improving cash flow; you’re also setting a foundation for sustainable financial management and growth.

Efficient revenue cycle management is crucial, and focusing on the accuracy and efficiency of your billing processes ensures that every dollar earned is accurately accounted for. Altrust Services is your partner in achieving these goals, offering expert solutions to streamline your operations and improve your financial outcomes.

You’ve seen how simple changes, like automating repetitive tasks or diligently tracking claim denials, can transform your billing operations. It’s about more than just handling transactions; it’s about strategic management of your entire revenue cycle to minimize losses and boost profitability.

To stay competitive and financially healthy, you must continually assess and refine your billing strategies. Implementing the best practices we’ve discussed isn’t a one-time fix but a continual process of adaptation and improvement.

Remember, the goal is to streamline your operations so that you can focus more on providing quality care rather than getting bogged down by financial intricacies. Altrust Services is here to help you every step of the way. Take these insights, apply them diligently, and watch as your practice grows not only in financial strength but also in operational efficiency and patient satisfaction.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

Facebook
Twitter
LinkedIn
Pinterest
Reddit
Tumblr
Skype
Telegram
Digg
Pocket
WhatsApp
X
Threads

Optimize Your Medical Billing Process for Maximum Efficiency

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
Skip to content