loader image

Best Medical Staffing Solutions for Clinics

ALTRUST Services - Best Medical Staffing Solutions for Clinics
Table of Contents

 

Best Medical Staffing Solutions for Clinics

Best Medical Staffing Solutions for Clinics: Leveraging Altrust Services

When you’re considering the best medical staffing solutions for your clinic, the stakes are high, and the nuances are manifold. Balancing cost-efficiency with quality care is a formidable challenge that many clinics face. It’s crucial to identify your specific staffing needs and to streamline the hiring process effectively. Have you considered how advanced HR technologies or partnerships with top-notch staffing agencies like Altrust Services might revolutionize your operations?

HR Outsourcing with Altrust Services

Utilizing Altrust Services for outsourced HR can significantly alleviate the administrative burden on your clinic. They manage employee relations, ensure compliance, and develop tailored HR policies. This allows you to focus more on patient care rather than getting bogged down by HR tasks.

Payroll Management by Altrust Services

Altrust Services also offers comprehensive payroll management solutions that guarantee accurate and timely compensation for your staff. This not only helps in maintaining morale but also ensures you stay compliant with tax and labor laws, which is essential for any clinic operating in today’s regulatory environment.

Employee Benefits Administration

One key aspect of attracting and retaining top medical talent is offering competitive benefits. Altrust Services excels in managing robust employee benefits programs, including health insurance and retirement plans. This can enhance your clinic’s appeal to prospective hires and boost the satisfaction and loyalty of current employees.

Recruitment and Talent Acquisition

Finding the right talent is crucial. Altrust Services provides end-to-end recruitment solutions – from crafting job postings to managing candidate selection and onboarding. This streamlined approach not only saves time but also ensures that you onboard professionals who are the best fit for your clinic.

Compliance and Risk Management

With the ever-changing landscape of labor laws, having Altrust Services on your side can provide peace of mind. They offer expert guidance in compliance and risk management, helping you navigate complex regulatory requirements confidently.

Training and Development

Continuing professional development is essential in the medical field. Altrust Services offers customized training and development programs that are designed to enhance employee skills and productivity, ensuring your staff remains at the forefront of medical advancements.

Performance Management

Lastly, to maintain high standards of patient care, effective performance management is key. Altrust Services provides strategies and systems to monitor and boost employee performance, aiding your clinic in achieving operational efficiency and superior patient satisfaction.

In conclusion, partnering with Altrust Services can transform the way your clinic operates, from hiring skilled professionals to managing complex HR tasks. Visit altrustservices.com to explore how their services can specifically benefit your clinic, ensuring you not only meet but exceed both patient and staff expectations.

Identifying Staffing Needs

Assessing your clinic’s specific roles, such as medical assistants, receptionists, and billing specialists, is essential for pinpointing your staffing needs. In today’s healthcare job market, understanding these needs isn’t just about filling positions; it’s about crafting staffing solutions that align with both patient care standards and operational efficiency.

To start, you’ll need to evaluate the current patient volume and service demand trends. This analysis helps you determine not just the number of staff needed, but the specific roles that are critical during peak times. For instance, if you’re seeing an uptick in patient visits during the winter months, you might consider seasonal hiring to manage this surge effectively.

Next, conducting a skills gap analysis is crucial. This involves identifying the specific skills your current team lacks that are essential for high-quality care and compliance with healthcare regulations. It may reveal the need for more specialized professionals or additional training for existing staff to bridge these gaps.

Incorporating HR management tools can significantly aid in automating and streamlining the recruitment and training processes, ensuring that new hires are well-equipped to handle their roles efficiently.

Regular communication with your team offers invaluable insights into daily challenges that aren’t always apparent from data alone. Your staff can highlight areas where they feel overwhelmed or tasks that require more hands.

This direct feedback is integral to developing a responsive staffing strategy that truly supports your team’s needs.

Vetting Qualified Candidates

Once you’ve identified your clinic’s staffing needs, the next step is to ensure you’re bringing on board the most qualified candidates. Implementing a rigorous vetting process is crucial to achieving this.

Begin by conducting thorough background checks to confirm the authenticity of each candidate’s credentials and history. Credential verification ensures they’re certified and capable of meeting your clinic’s healthcare standards, while reference checks provide insights into their past job performances and behaviors.

Utilize standardized assessment tools to evaluate candidates’ skills and suitability for specific roles. These tools help you gauge not only technical abilities but also how well candidates might integrate into your clinic’s environment.

It’s also essential to gather detailed information about their professional experiences, certifications, and specialties. This step ensures that their expertise aligns perfectly with your specific staffing needs.

Engaging directly with candidates through interviews is invaluable. Here, you assess their soft skills, such as communication and teamwork, which are as critical as technical skills in healthcare settings. Understanding their ability to mesh with the clinic’s culture is equally important.

Leverage technology and recruitment software to maintain an organized tracking system of all applicants. This technology aids in keeping accurate records of qualifications and statuses, streamlining parts of the vetting process without dipping into the efficiency of other hiring stages.

Moreover, partnering with HR staffing firms can significantly enhance your recruitment process by providing access to a broader talent pool and specialized expertise, ensuring you find the best fit for your clinic.

Streamlining Hiring Processes

As you aim to enhance your clinic’s hiring efficiency, consider initiating efficient application procedures that utilize electronic tracking systems to quickly sift through applicants.

Incorporating strategic partnerships with HR staffing firms can further optimize these processes, allowing access to a pre-vetted, diverse talent pool, ensuring you connect with suitable candidates more swiftly.

Rapid interview coordination, facilitated by technology such as video platforms, can significantly cut down on logistical delays, allowing you to connect with candidates remotely and flexibly.

Lastly, simplifying your candidate selection process through standardized assessment tools ensures that you consistently choose the most qualified professionals, aligning with your clinic’s operational needs and standards.

Efficient Application Procedures

Implementing an online application system significantly streamlines the hiring process for clinics by enabling candidates to conveniently submit their resumes in preferred formats. This approach not only speeds up the review process but also tailors the experience to the specific needs of the healthcare industry.

By setting up a system where you can specify the resume format, you’re ensuring that the application process is efficient and straightforward, both for your staffing services and the applicants.

Additionally, integrating advanced HR technology into the application system can further protect sensitive information and enhance the recruitment process, aligning with industry best practices in data security and compliance.

Once resumes are submitted, your clinic can respond to qualified candidates within just five business days. This prompt feedback keeps candidates engaged, even if there isn’t an immediate position available. It’s crucial in maintaining a positive relationship and a strong candidate pool for future needs.

Moreover, by creating internal profiles that reflect each candidate’s interests, skills, and preferred work styles post-interview, you enhance your ability to match them with the right opportunities as they arise.

This tailored approach not only improves the efficiency of your staffing procedures but also contributes to higher job satisfaction and retention rates, crucial aspects in the fast-paced healthcare sector.

Rapid Interview Coordination

Rapid interview coordination transforms the hiring landscape in clinics, dramatically reducing the time it takes to fill positions. When you utilize streamlined hiring processes, facilitated by a staffing agency in Houston, you’re not just speeding up interviews; you’re ensuring your clinic remains agile and patient-ready. This method can slash the average hiring duration by up to 50%, a critical advantage in the fast-paced medical field.

Healthcare recruiters are now leveraging scheduling software that expedites the setup of interviews, cutting down the usual delays caused by back-and-forth communication. Imagine coordinating an interview schedule in minutes, not days. This efficiency isn’t just about filling vacancies faster; it’s about enhancing the overall flow of your clinic’s operations, allowing you to focus more on patient care than administrative tasks.

By adopting technological advancements in recruitment, clinics can further streamline their hiring process, ensuring rapid deployment of medical professionals.

Moreover, by implementing a standardized interview protocol, you ensure every candidate undergoes a consistent and thorough evaluation process. Regular training for your recruiting staff on these rapid interview coordination techniques further refines the process, improving candidate experience and boosting acceptance rates.

With these tools, your clinic can maintain a high standard of care, supported by a team of well-selected, swiftly onboarded professionals.

Simplified Candidate Selection

Streamlining candidate selection significantly cuts down your clinic’s hiring time and enhances overall efficiency. By adopting simplified candidate selection, you’re not just filling positions faster; you’re ensuring that those slots are occupied by the best possible professionals.

Here’s how you can reimagine your hiring process:

  1. Utilize Technology: Implement automated systems to manage applications and schedule interviews. This tech-driven approach reduces the manual workload and speeds up the recruitment cycle, allowing you to focus more on patient care rather than administrative tasks.

  2. Employ Rigorous Vetting: Adopt advanced vetting methods, including thorough background checks and credential verifications. This ensures that the candidates you consider aren’t only qualified but also compliant with healthcare standards, boosting the overall quality of hires.

  3. Data-Driven Candidate Analysis: Leverage data analytics to assess potential hires based on their skills, experiences, and fit within your clinic’s culture. This method helps in identifying the candidates who are most likely to thrive in your specific environment.

Utilizing advanced HR technologies can further enhance this process by providing deeper insights into candidate capabilities and potential.

  1. Feedback Loops: Establish continuous feedback mechanisms with your healthcare staffing agency. This collaboration helps refine your selection criteria and improve the hiring process over time, constantly enhancing the quality of your staffing decisions.

Offering Competitive Benefits

Many medical staffing agencies offer comprehensive benefits packages that include medical, dental, and vision insurance, ensuring that healthcare professionals feel well-supported in their roles.

As you navigate the complexities of managing a clinic, understanding the importance of offering competitive benefits through these agencies can significantly enhance your recruitment and retention strategies.

When you partner with medical staffing agencies that prioritize competitive benefits, you’re not just filling positions; you’re investing in the well-being and job satisfaction of your temporary staff.

These agencies provide not only health insurance but also paid vacation and holiday pay based on hours worked. This approach not only boosts morale but also fosters a sense of loyalty and commitment among healthcare professionals.

Moreover, features like short-term disability and term life insurance, which comply with ACA regulations, offer additional peace of mind to your team. They know they’re covered, which allows them to focus more on their roles and less on their concerns outside of work.

This security is crucial in maintaining a stable and focused workforce. Additionally, agencies like Altrust can enhance operational efficiency through specialized outsourcing services, making administrative processes smoother and ensuring that your staffing solutions are tailored to your clinic’s needs.

Additionally, consider the advantages of referral bonus programs. These incentives encourage your existing staff to bring in new, skilled professionals, effectively enhancing your team’s capabilities and ensuring a higher standard of care for your patients.

Plus, with access to free online resources for training and credential maintenance, your staff can stay current in their fields, increasing their value to your clinic and their own career prospects.

Ensuring Compliance Standards

While offering competitive benefits is a key factor in attracting top talent, ensuring that all medical staff comply with healthcare regulations is equally important for your clinic’s operations.

Adhering to compliance standards isn’t just about ticking boxes; it’s about safeguarding the quality of care your patients receive and maintaining your clinic’s reputation.

Here’s how you can ensure compliance in your staffing processes:

  1. Regular Credentialing and Audits: Implement stringent credentialing processes to check that all healthcare professionals meet the necessary licensure and certification requirements.

Regular audits are crucial to verify ongoing education and training adherence, ensuring that staff qualifications remain current.

  1. Use of Specialized Software: Utilize specialized software systems designed for healthcare staffing.

These systems help track and manage compliance documentation efficiently, ensuring that all credentials are up-to-date and accessible.

This digital oversight is essential in maintaining a compliant workforce.

  1. Adherence to Standards: Always align your operations with standards set by reputable organizations such as The Joint Commission and the Centers for Medicare & Medicaid Services (CMS).

Compliance with these bodies not only enhances the credibility of your clinic but also ensures standardized quality across all operations.

  1. Partner with Compliant Staffing Agencies: Choose staffing agencies that prioritize regulatory adherence.

This partnership can significantly mitigate the risk of penalties such as fines or loss of accreditation, ensuring that compliance is a shared responsibility.

Incorporating advanced technology to streamline HR functions can further enhance your clinic’s ability to maintain compliance with healthcare regulations, ensuring that all processes are up-to-date and in line with industry standards.

Providing Ongoing Support

Providing ongoing support is essential to ensure that your clinic remains a dynamic and responsive healthcare environment. As you delve into the world of medical staffing solutions, understanding how continuous support plays a pivotal role can significantly elevate your operational efficacy.

Medical staffing agencies prioritize regular follow-ups, not only to gauge your satisfaction with the staffing placements but also to swiftly address any concerns that might surface. This proactive approach ensures that your clinic always operates at its best.

Moreover, when new healthcare professionals join your team, they’re not left to fend for themselves. They receive comprehensive training and resources to facilitate a smoother integration into your clinic’s operations. This isn’t just about filling positions; it’s about enhancing your team’s overall capability and ensuring everyone is on the same page from day one.

Furthermore, the integration of advanced technology platforms enhances operational efficiency and supports continuous training and development.

Feedback is a two-way street. Agencies maintain open lines of communication with both the healthcare professionals and your clinic. This ongoing dialogue is crucial for refining the quality of placements and adapting to your evolving needs.

Additionally, offering continuous professional development opportunities helps your staff stay ahead of the curve, meeting the ever-changing demands of the healthcare industry.

Lastly, robust support systems are crucial for handling the unexpected—be it sudden absences or a surge in patient volume. Such systems ensure that your clinic maintains operational continuity, no matter the circumstances.

You’re not just hiring staff; you’re building a resilient framework that supports your clinic’s growth and adaptability.

Conclusion

Implementing Effective Staffing Solutions with Altrust Services

In conclusion, as you integrate these staffing solutions with the support of Altrust Services, you’ll ensure your clinic remains competitive and compliant. By carefully identifying needs and streamlining processes, you enhance operational efficiency. Utilizing Altrust’s recruitment and talent acquisition services, you can efficiently vet candidates, ensuring you attract and retain top talent.

Offering competitive benefits is crucial, and with Altrust’s employee benefits administration, your clinic can provide attractive packages that lure exemplary professionals. This not only attracts but also retains the talent necessary for your clinic’s success. Ensuring compliance with standards is another critical aspect, and Altrust’s compliance and risk management services safeguard your clinic’s reputation by keeping you updated with the latest healthcare regulations.

Moreover, Altrust’s training and development programs provide ongoing support and skill enhancement for your staff, fostering a dedicated workforce. This is crucial for adapting to the dynamic healthcare environment and ultimately elevating patient care standards.

Visit Altrust Services to see how their full spectrum of services can transform your clinic’s staffing strategy. By partnering with Altrust, you leverage their expertise in HR outsourcing, payroll management, performance management, and more, ensuring your clinic operates at its best.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

Facebook
Twitter
LinkedIn
Pinterest
Reddit
Tumblr
Skype
Telegram
Digg
Pocket
WhatsApp
X
Threads

Best Medical Staffing Solutions for Clinics

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
Skip to content