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Guide to Virtual Assistant Services in the Philippines

Altrust - The Ultimate Guide to Virtual Assistant Services in the Philippines
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The Ultimate Guide to Virtual Assistant Services in the Philippines

As you explore the landscape of virtual assistant services in the Philippines, you’ll find that the region offers a unique blend of affordability, skill, and reliability that stands out on the global stage. Known for their proficiency in English and strong work ethic, Filipino virtual assistants provide a range of services—from administrative support to specialized tasks like social media management and customer service. However, choosing the right virtual assistant involves understanding the nuances of the industry, including the specific benefits and potential challenges that come with outsourcing to the Philippines. Let’s examine how you can navigate these waters effectively to ensure optimal outcomes for your business.

Introduction

With over thirty years of experience in virtual assistant services, the Philippines has become a premier choice for businesses seeking cost-effective, skilled, and English-proficient support. You’ll find that hiring a virtual assistant from the Philippines not only offers significant cost savings but also a high level of professionalism and efficiency.

The typical hourly rate for Filipino virtual assistants ranges between AU $9 and $15, which is substantially lower than Australia’s minimum wage of AU $23.23 per hour. This makes it a financially savvy option for your business, especially when you’re looking to streamline operations without compromising on quality.

When you’re devising your hiring guide, consider that many Filipino virtual assistants are well-versed in working with global companies. They bring a wealth of experience and a strong work ethic, ensuring that your administrative and support tasks are handled with the utmost competence. Their fluency in English and familiarity with Western business practices greatly reduce communication barriers, facilitating smoother interactions and workflow.

Moreover, the time zone similarity with Australia allows for real-time collaboration, making it easier for you to manage and integrate your virtual assistant into your team. This synchronicity enhances productivity, proving that choosing a virtual assistant from the Philippines isn’t just about cost savings—it’s a strategic decision for quality and efficiency.

Why Choose Virtual Assistants from the Philippines

Consider hiring virtual assistants from the Philippines to leverage their extensive experience, cost-effectiveness, and seamless integration with your work hours. The Philippines boasts a robust talent pool, developed over 30 years of providing remote work services globally. This experience ensures that Filipino virtual assistants aren’t just adept at handling a diverse range of tasks but also excel in engaging with international clients.

Filipino virtual assistants are renowned for their English proficiency, a critical advantage ensuring clear and effective communication. This skill is paramount as it minimizes misunderstandings and streamlines your business processes. With rates ranging from AU $9-15 per hour, compared to the higher wages in countries like Australia, you’ll find hiring from the Philippines significantly reduces your operational costs without compromising quality.

Moreover, the time zone overlap between the Philippines and many Western countries facilitates real-time collaboration, making them an ideal choice for businesses needing synchronous communication for enhanced productivity and immediate responses. Their dedication and hardworking nature further guarantee that the quality of work delivered consistently meets, if not exceeds, expectations. Opting for Filipino virtual assistants means investing in a partnership that values professionalism and high work ethic.

Types of Virtual Assistant Services Available

You’ve seen the benefits of hiring virtual assistants from the Philippines; now let’s explore the various services they offer to enhance your business operations.

From basic administrative tasks like email management and scheduling to more complex project management, the range of services is broad and tailored to meet diverse business needs.

Project management services are particularly vital. Filipino virtual assistants are equipped to handle the intricacies of planning, executing, and closing projects. They ensure that your initiatives are completed on time and within budget, facilitating communication and resource allocation effectively.

Sales support is another area where Filipino virtual assistants excel. They can manage your customer pipeline, handle follow-ups, and even process orders. Their proficiency not only helps in maintaining client relationships but also boosts your sales performance by ensuring that no opportunity is missed.

Tech support services provided by Filipino virtual assistants are also noteworthy. They offer troubleshooting, system management, and customer assistance, ensuring that your technical operations run smoothly. This support is crucial for maintaining the efficiency and reliability of your business systems.

Benefits of Hiring Virtual Assistants from the Philippines

Hiring virtual assistants from the Philippines offers significant cost savings, as their rates are substantially lower than the minimum wage in Australia. You’ll find that employing Filipino VAs can cost between AU $9-15 per hour, compared to the AU $23.23 minimum wage in Australia. This substantial difference doesn’t just trim your budget; it allows you to allocate funds to other critical areas of your business, enhancing overall business efficiency.

Moreover, Filipino VAs aren’t only affordable but bring a wealth of experience in various fields including digital marketing, which is pivotal for maintaining a competitive edge online. Their proficiency in English and familiarity with Western business culture ensures seamless communication, fostering a collaborative environment that bridges any geographical gaps.

The time zone overlap between the Philippines and Australia is another strategic benefit. It facilitates real-time collaboration and immediate response times, crucial for dynamic business operations and customer service excellence.

You’ll appreciate the dedication and strong work ethic that Filipino VAs bring to the table, making them reliable partners who are committed to your business success.

How to Hire a Virtual Assistant from the Philippines

Now that you understand the benefits of employing virtual assistants from the Philippines, let’s explore how to effectively hire one for your business needs.

First, identify the specific tasks you need help with, such as administrative assistance, customer support, or social media management. This clarity will guide you in selecting a virtual assistant (VA) with the right skills.

Begin your search by visiting reputable outsourcing platforms or Filipino VA agencies that offer a range of payment options and flexibility. These platforms typically vet their VAs, ensuring you get access to skilled professionals. Check each candidate’s profile for their experience and expertise in the tasks you require.

Once you’ve shortlisted potential VAs, conduct interviews to assess their communication skills and compatibility with your business culture. This step is crucial to ensuring a long-term commitment and a successful partnership.

Discuss and agree on payment terms before commencing work. Most VAs in the Philippines are accustomed to hourly rates, but some may prefer a monthly salary, especially if you’re considering a full-time arrangement. Ensure that the payment structure aligns with your budget and the VA’s expectations.

Managing and Working with Virtual Assistants

To effectively manage your virtual assistant from the Philippines, start by implementing communication tools like Slack and Trello to streamline daily interactions and task management. These platforms facilitate real-time communication and project tracking, which are crucial given the time zone difference.

It’s vital to schedule regular check-ins that fit both your schedules, maximizing productivity and synchronization.

Establish clear expectations and KPIs from the outset. This clarity will guide your assistant and provide measurable targets to assess performance. Utilizing time-tracking software can also enhance productivity, ensuring that your assistant is focused and accountable during working hours.

Consider the HR and recruiting aspects, which are fundamental in managing virtual assistants. Develop a structured onboarding program that includes training on specific tasks they’ll handle. This integration is essential for seamless workflow and mutual understanding.

Be mindful of the local holiday policies in the Philippines. Recognizing these holidays and incorporating them into your planning shows respect and consideration for your assistant’s cultural context. This acknowledgment can greatly boost morale and loyalty, thereby enhancing their performance and your relationship with them.

Managing virtual assistants with these strategies will lead to a successful and productive partnership.

Challenges and Solutions

While managing virtual assistants offers numerous benefits, it’s also important to address several challenges you might face, including language barriers and cultural differences. These challenges can impact communication and workflow efficiency.

To overcome language barriers, it’s crucial to implement rigorous language proficiency assessments during the hiring process. Additionally, clear communication expectations should be established from the outset to ensure both parties are on the same page.

Regarding cultural differences, providing comprehensive onboarding and continuous training programs can help bridge any gaps. These programs should include specific sessions on Western business practices to align your virtual assistant with your operational needs and expectations. This step not only smooths out potential misunderstandings but also enhances the integration of your assistant into your team.

Time zone differences can pose another significant challenge. Utilizing tools like Slack and Zoom can facilitate real-time communication and foster a sense of connectivity despite geographical separations. Moreover, transparent and regular communication is vital to building a strong working relationship.

Lastly, be mindful of exchange rates as they can affect payment agreements. Regular reviews of exchange rates will help in maintaining fairness and transparency in compensation, ensuring that your assistant feels valued and motivated.

Industry Insights and Statistics

With the Philippine virtual assistant market set to expand to $500 million by 2026, businesses around the globe are recognizing the country’s substantial pool of skilled professionals. This rapid growth is propelled by a workforce that’s not only proficient in English but also ranks second globally in business English skills. You’re tapping into a goldmine of talent, where over 1.2 million individuals are employed in the IT-BPM sector, underscoring their adeptness in digital services.

Considering these figures, it’s clear why the Philippines stands out as a prime outsourcing destination. The nation hosts over 1.3 million Filipinos in the BPO industry alone, reflecting its robust infrastructure for supporting global business needs. Their cultural compatibility with Western countries further enhances their appeal, ensuring smooth communication and integration into diverse teams.

Moreover, with a 76.38% English proficiency rate among Filipinos, one of the highest in Asia, you’re ensured of effective and efficient interaction. This linguistic ability, combined with competitive rates and a commitment to high-quality service, makes Filipino virtual assistants a preferred choice for businesses aiming to optimize operations without compromising on quality.

Building on its robust growth, the Philippine virtual assistant market is poised to evolve further, driven by advancements in technology and changing business needs. You’ll see a notable surge in AI and automation technologies enhancing how virtual assistants operate. This integration not only streamlines routine tasks but also ensures personalized service delivery that can adapt to diverse client requirements. Expect a compounded annual growth rate of 25% through 2026, as these innovations become more mainstream in the virtual assistant field.

Moreover, specialized services like AI chatbots and data analytics are gaining traction. These tools aren’t just about handling queries; they’re about offering insights that drive business strategies. As you integrate these advanced services, you’ll leverage data more effectively, enhancing decision-making processes and operational efficiencies.

Virtual assistants in the Philippines are also adapting swiftly to emerging tech such as blockchain and IoT, preparing them to handle more complex and secure tasks. This shift is crucial as the global workforce continues to embrace remote work, placing a premium on cybersecurity and digital transformation skills.

With these trends, you’re not just hiring a helper; you’re engaging a future-ready partner who can pivot quickly with the changing digital landscape, ensuring your business remains competitive and secure.

Conclusion

You’ll find that hiring virtual assistants from the Philippines not only optimizes your operational costs but also enhances your team’s productivity and flexibility. With rates significantly lower than in many Western countries, typically ranging from $9-15 per hour, you can allocate resources more effectively while maintaining high-quality service.

The cultural compatibility and excellent English proficiency of Filipino virtual assistants mean they integrate seamlessly into diverse teams, ensuring clear communication and mutual understanding.

Filipino virtual assistants are renowned for their strong work ethic and dedication, traits that are invaluable in a remote team member. Their ability to work in a time zone close to that of Australia and other Asia-Pacific countries further simplifies coordination and fosters real-time collaboration.

This time zone advantage enables more synchronous working hours, enhancing workflow and efficiency.

 

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Guide to Virtual Assistant Services in the Philippines

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

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PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

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