loader image

The Hidden Costs of Hiring Work From Home VAs vs. Office Staff

Altrust Services - The Hidden Costs of Hiring Work from Home VAs vs. Office Staff
Table of Contents

The Hidden Costs of Hiring Work From Home VAs vs. Office Staff

As you weigh the options between hiring work-from-home virtual assistants (VAs) and traditional office staff, it’s crucial to consider the less obvious financial implications. While remote VAs can reduce your overhead costs, expenses like international communication, advanced cybersecurity measures, and specialized training can quickly add up. On the other hand, office staff incur significant costs related to physical workspace, utilities, and in-person management resources. This comparative financial landscape becomes even more complex when considering the impact on productivity and team dynamics. Let’s explore which model truly offers the best value for your investment.

Introduction

In today’s cost-conscious business environment, opting for work-from-home virtual assistants (VAs) over traditional office staff can lead to significant savings on overhead expenses. When you hire remote VAs, you’re cutting down on the costs associated with physical office spaces. There’s no need to lease or purchase additional square footage, manage utility bills, or buy office furniture and equipment. These reductions can make a substantial impact on your budget.

Moreover, remote VAs typically work as independent contractors. This setup means you aren’t responsible for providing costly benefits such as health insurance, retirement plans, or paid vacations. Instead of incurring these expenses, you can budget for project-specific costs, making financial planning more predictable and manageable.

Virtual assistants bring flexibility to the workforce management. You can scale your VA needs up or down based on current project volumes and deadlines, without the long-term commitments required when hiring full-time office staff. This flexibility helps you maintain lean operations, especially during fluctuating economic conditions.

However, partnering with an office-based outsourcing provider like Altrust Services can offer additional benefits. Altrust Services provides VAs across various niches in a controlled office environment, significantly reducing the risks associated with remote work.

Hidden Costs of Hiring Work From Home VAs

While hiring work-from-home virtual assistants (VAs) often reduces many traditional costs, it’s important to consider the hidden expenses such as communication and infrastructure investments. You’ll find that these costs, though often overlooked, can accumulate and impact your overall budget.

Firstly, communication expenses aren’t trivial. If your VA is located internationally, costs associated with international calls or premium video conferencing tools can be significant. These technology tools, essential for seamless communication, require careful cost analysis to ensure they don’t erode the savings made from not maintaining an office space.

Additionally, remote work policies necessitate investments in secure, reliable technology tools for your VAs. Providing them with the necessary software and hardware to perform their tasks effectively means incurring upfront infrastructure costs. This not only includes the cost of purchasing the technology but also updating and maintaining it.

Moreover, there’s the aspect of training and supervision. Remote training may require specialized tools or platforms that come with their own set of costs. Similarly, ensuring quality control and efficient task delegation remotely can lead to increased managerial overhead, affecting your cost savings.

Understanding these hidden costs is crucial for making informed decisions and truly benefiting from the flexibility that hiring work-from-home VAs offers.

Hidden Costs of Hiring Office Staff

Shifting focus to the hidden costs associated with hiring office staff, you’ll find that expenses extend beyond salaries to include office space, utilities, and essential equipment. Aside from the upfront costs, you’ve also got to budget for health insurance, paid vacations, and retirement plans, which can quickly escalate your financial outlay.

Moreover, turnover costs are a significant hidden expense. When an employee leaves, you’re not just losing a team member; you’re also incurring costs averaging 33% of the annual salary for recruitment and training of a new hire. This includes advertising the position, interviewing candidates, and the inevitable productivity loss while the new staff member gets up to speed.

Don’t overlook the continual investment in office amenities and resources that create a conducive working environment. These can range from software licenses to office supplies and maintenance services—expenses that add up over time.

While these costs might seem manageable on a case-by-case basis, they can accumulate to a substantial amount, impacting your overall budget considerably.

Understanding these hidden costs is crucial when deciding on staffing solutions. They underscore the importance of thorough planning and budget management to mitigate unexpected financial strains.

Comparative Analysis

You’ll discover that hiring work-from-home virtual assistants not only reduces office space and utility costs but also minimizes turnover and recruitment expenses compared to traditional office staff. This savings is crucial, especially when you’re aiming to optimize your budget while maintaining efficiency.

Virtual assistants handle their benefits and taxes, streamlining your financial commitments into a predictable and manageable expense without the added cost of employee perks.

Moreover, the nature of remote work efficiency means that virtual assistants can be more responsive and flexible, adjusting their work hours to meet deadlines and manage tasks effectively. This flexibility reduces the need for constant oversight and contributes to higher employee engagement, as VAs often feel more in control of their work environment and schedule.

When it comes to recruitment, hiring a virtual assistant is generally quicker and less costly. You’ll avoid the lengthy and expensive process of recruiting office-based staff, which involves multiple interviews, training sessions, and the potential need for relocation packages.

Instead, VAs are usually ready to start work immediately with minimal onboarding, saving you precious time and resources. This streamlined recruitment process not only accelerates your operational ramp-up but also significantly cuts down your hiring costs.

Mitigation Strategies for Remote VAs

Implementing effective mitigation strategies for remote VAs is vital to maximizing their productivity and integration into your team. You’ll want to establish clear communication channels first. Using robust communication tools such as Slack or Microsoft Teams can ensure that your remote VAs stay connected and receive real-time updates.

Regular video calls can also foster a sense of belonging and team cohesion, which is often challenged by remote work setups.

Moreover, performance monitoring is crucial. Implement project management tools like Asana or Trello. These platforms allow you to assign tasks, set deadlines, and track progress, ensuring that everyone is on the same page. This visibility helps you quickly identify and address any lag in productivity or misunderstandings regarding task expectations.

Additionally, providing your remote VAs with detailed guidelines and access to necessary resources empowers them to perform tasks efficiently and reduces the time spent on clarifications.

Encourage a culture of open communication where VAs feel comfortable discussing challenges and proposing solutions. Remember to offer constructive feedback and recognition; this not only boosts morale but also enhances the quality of their work and their commitment to your objectives.

These strategies collectively mitigate many common pitfalls associated with managing remote VAs.

Mitigation Strategies for Office Staff

Establishing effective communication channels is crucial for integrating office staff seamlessly into your team. As you navigate the complexities of managing a dispersed workforce, it’s essential to implement clear communication channels and regular check-ins. These strategies ensure that your office staff stay connected and aligned with your company’s goals, thereby maintaining productivity.

Utilize project management tools to monitor tasks, deadlines, and progress effectively. These tools offer a transparent view of what each member is working on, which helps in keeping everyone on the same page and driving office productivity forward.

Additionally, providing regular training sessions and resources will aid your staff in staying updated on company policies and procedures, ensuring they can perform their roles efficiently.

Moreover, setting clear guidelines and expectations is fundamental. When office staff understand what’s expected of them, it minimizes confusion and maximizes efficiency.

Lastly, creating a supportive and inclusive work environment is key. It’s not just about professional growth but also about fostering a sense of community and belonging, which can significantly boost morale and enhance collaborative efforts among your team.

Best Practices for Hybrid Models

To effectively manage a hybrid team, ensure clear communication channels and protocols are in place to facilitate seamless collaboration between remote virtual assistants and in-office staff. You’ll want to use collaboration tools that support real-time updates, task assignments, and progress tracking. This infrastructure is crucial for maintaining transparency and ensuring that everyone, regardless of location, is on the same page.

Implementing a robust remote team management system is key. Schedule regular team meetings, both virtual and in-person if possible, to foster unity and address any challenges promptly. These interactions are vital for maintaining an inclusive environment and aligning your team with the company’s goals and priorities.

Onboarding plays a critical role in integrating new hires into your hybrid model. Develop a structured onboarding process that equally educates both your virtual assistants and office staff about their roles and responsibilities. This ensures that both groups are well-prepared to contribute effectively from the start.

Lastly, promote a culture of inclusivity and transparency. It’s essential for bridging any gaps between your remote and in-office employees, which in turn boosts teamwork and overall productivity in your hybrid setup. Keep these practices in mind to optimize your hybrid workforce effectively.

As businesses adapt to evolving work dynamics, the rise in remote work and hybrid models is reshaping how companies hire and structure their workforce. With 74% of companies planning to keep some employees in permanent remote positions post-pandemic, you’re seeing a definitive shift toward more flexible work environments. This trend isn’t just a temporary adjustment but a permanent change that’s expected to see 70% of the workforce working remotely at least five days a month by 2025.

The increasing acceptance of virtual assistants is a key component of these remote work trends. Businesses are leveraging the gig economy’s flexibility, integrating freelance and virtual assistant roles to streamline operations and reduce costs. This shift allows you to tap into a broader talent pool without the geographical limitations traditional office settings impose.

Moreover, hybrid work models are becoming a strategic approach for many businesses. These models combine the benefits of in-office interaction with the flexibility of remote work, enabling you to optimize productivity while managing costs effectively.

As you move forward, embracing these models can provide your business with the adaptiveness needed in today’s rapidly changing market landscape.

Conclusion

Understanding the hidden costs involved in hiring work-from-home virtual assistants versus office staff helps you make cost-effective staffing decisions.

As you weigh your options, consider how virtual assistants can offer substantial cost savings by eliminating the need for office space, utilities, and expensive equipment that are essential for in-house employees. Unlike full-time office staff,

VAs aren’t typically provided with health insurance, paid vacations, or retirement plans, which further reduces your financial burden.

Moreover, should you face staffing changes, remember that turnover costs for full-time employees are significantly higher, averaging around 33% of their annual salary. In contrast, replacing a virtual assistant generally incurs lower expenses, making VAs a more flexible option in terms of workforce management.

Embracing these staffing strategies not only optimizes your resource allocation but also enhances your company’s adaptability in a dynamic business environment.

To mitigate these risks and ensure a higher level of security and professionalism, consider partnering with Altrust Services, an office-based outsourcing partner providing virtual assistants across various niches. Altrust Services offers a secure and structured environment for virtual assistants, prioritizing the confidentiality and integrity of your sensitive information over the convenience of working from anywhere.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

Facebook
Twitter
LinkedIn
Pinterest
Reddit
Tumblr
Skype
Telegram
Digg
Pocket
WhatsApp
X
Threads

The Hidden Costs of Hiring Work From Home VAs vs. Office Staff

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
Skip to content