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Work From Home VAs Internet and Tech Troubles

altrust services the unexpected risks of outsourcing to work from home employees hipaa compliance threats
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Work From Home VAs Internet and Tech Troubles

As a work-from-home virtual assistant, you’ve likely faced your fair share of internet and tech troubles. Whether it’s a glitchy software update that throws your schedule off track or a sluggish internet connection that leaves you buffering instead of working, these issues can seriously impact your productivity and professional reputation. You know better than anyone that when technology fails, meeting deadlines and maintaining communication with clients become challenging tasks. But what are the most effective strategies for managing these disruptions? Let’s explore some actionable solutions that can help you maintain your efficiency, even when your tools are less than reliable.

Introduction

In an era where remote work is becoming the norm, virtual assistants often grapple with internet and tech issues that can significantly disrupt their productivity. As you navigate the complexities of working from home, it’s essential to recognize the vital role that reliable internet access plays in your day-to-day tasks. Without it, your ability to perform effectively and efficiently can be severely compromised.

You’re not alone in facing these challenges. Many virtual assistants encounter similar hurdles, making it a common thread in the remote work landscape. Tech problems aren’t just minor annoyances; they can lead to significant downtime, which affects your ability to meet deadlines and manage workflows. This situation underscores the importance of having both a solid understanding of your technical setup and the skills to troubleshoot issues as they arise.

Moreover, the dependency on digital tools and platforms means that any disruption in internet service doesn’t just affect communication but also access to necessary applications and data. Therefore, enhancing your proficiency in resolving tech and internet issues isn’t just beneficial—it’s crucial for maintaining your productivity and ensuring that your work-from-home experience is as smooth and uninterrupted as possible.

Common Internet Issues

Among the most frequent challenges you may face as a virtual assistant are slow internet speeds, which can severely limit your productivity and ability to communicate effectively with clients. Slow connectivity doesn’t just delay your tasks; it can also lead to frustration and decreased motivation. When your internet lags, it disrupts your flow, making it tough to maintain a steady pace of work.

Another critical issue is unreliable internet connections, which may result in dropped calls or poor video conferencing quality. This isn’t just inconvenient—it can tarnish your professional image and lead to misunderstandings or missed information during crucial discussions. Moreover, unstable internet connectivity can prevent you from accessing cloud-based tools and platforms, essential for daily operations and collaboration with team members.

You might also experience internet outages that halt your work unexpectedly, impacting your ability to meet deadlines and attend virtual meetings. In such cases, being proactive is key. Learning basic troubleshooting like adjusting router settings or knowing when to call your internet service provider can save the day.

Common Technology Issues

You’ve likely experienced not only internet challenges but also various technology issues that disrupt your workflow as a virtual assistant. Slow internet speeds, video conferencing glitches, and sluggish computer performance are common tech problems that can hinder your remote work productivity. Troubleshooting these issues often eats into your valuable time, especially when tech support isn’t readily accessible.

Moreover, if you’re working from a location with poor internet connectivity, you might find yourself at a disadvantage compared to colleagues in more urban areas. This disparity can affect how efficiently you communicate and manage daily tasks. Email syncing issues and VPN connectivity hurdles are also prevalent, complicating access to necessary resources and secure networks.

The absence of robust tech support exacerbates these challenges, leaving you to fend for yourself more often than not. Without prompt and effective solutions, these tech troubles can severely impact your ability to perform optimally.

It’s crucial to have reliable tech support and effective tools that ensure smooth operation and maintain your productivity in remote settings. Remember, the right tech setup is key to overcoming these obstacles and sustaining your efficiency as a virtual assistant.

Impact on Productivity and Efficiency

Tech troubles can drastically cut into your productivity and efficiency as a virtual assistant. When you’re dealing with slow internet speeds, it’s not just frustrating; it directly affects your ability to complete tasks and respond to clients swiftly. Every second counts, and delays can accumulate, leading to a backlog that could have been avoided with a more reliable connection.

Furthermore, tech issues like software crashes or computer malfunctions aren’t just inconveniences. They disrupt your workflow significantly. Imagine you’re in the middle of compiling a critical report or scheduling appointments, and suddenly, your application quits unexpectedly or your computer crashes. The time lost in restarting systems or troubleshooting issues is time not spent working.

It’s crucial to understand that efficient internet and tech setups are foundational for maintaining a high level of service delivery. Without these, your capability to perform effectively and meet deadlines is compromised. Addressing these tech problems promptly isn’t just about fixing a temporary glitch; it’s about ensuring you can maintain a productive and efficient work routine, keeping frustrations at bay and allowing you to focus on what you do best.

Mitigation Strategies for Internet Issues

Given these challenges, it’s important to explore how you can mitigate internet issues to maintain your productivity as a virtual assistant. Slow internet speeds are a notorious remote work disadvantage, often crippling your ability to operate efficiently. One effective strategy is to ensure you have access to backup internet options such as a secondary Wi-Fi network, mobile hotspot, or a wired Ethernet connection.

Investing in technology solutions that offer offline capabilities can also be a game-changer. Many modern applications provide features that allow you to work seamlessly without a constant internet connection, syncing your work once connectivity is restored. This can be particularly useful during internet downtimes.

Furthermore, encourage your organization to test essential tools under various network conditions. This proactive approach ensures that applications like video conferencing and cloud services are optimized for low connectivity, enhancing employee productivity across the board.

Lastly, consider scheduling bandwidth-intensive tasks during off-peak hours when internet traffic is lower. This can result in faster speeds and less interference, allowing you to work more effectively and meet your deadlines without frustration.

Mitigation Strategies for Technology Issues

To tackle technology issues effectively, implementing remote desktop software enables IT support to directly troubleshoot problems on your computer. This approach minimizes downtime and ensures you receive rapid assistance without needing to describe complex issues over the phone or email. It’s a practical solution that keeps your work flowing smoothly, especially important in remote work environments where quick resolutions are critical.

Additionally, equipping yourself with clear guidelines on how to handle common tech problems can significantly empower you. By having step-by-step resources at your disposal, you’ll be able to resolve minor issues independently, freeing up tech support for more complex queries. This self-sufficiency not only boosts your confidence but also enhances your productivity as a virtual assistant.

Leveraging cloud-based tools is another key strategy. These tools ensure that you have access to necessary files and applications from any location, thereby reducing the chances of tech disruptions. Regular training sessions provided by your employer on the latest tech tools and best practices will further sharpen your skills and prepare you to handle unexpected tech challenges more effectively.

Lastly, having a dedicated virtual assistant support channel ensures that you have a direct line to specialized tech support, streamlining the resolution process and helping you stay focused on your tasks.

Tech Support and Troubleshooting

You’ll find that effective tech support is crucial for quickly resolving internet and technology issues, ensuring your remote work remains uninterrupted. When you encounter technical problems, having access to knowledgeable and responsive tech support can be a game-changer. Troubleshooting strategies provided by experts help you navigate through connectivity issues efficiently, reducing downtime and stress.

As a remote virtual assistant, you’re likely to face a variety of tech challenges, from software glitches to hardware malfunctions. It’s essential to have basic troubleshooting skills to address these issues promptly. Familiarize yourself with common problems and their solutions. This proactive approach allows you to handle minor issues on your own, saving time and resources.

However, when problems exceed your skill set, don’t hesitate to contact your tech support team. They’re equipped to handle intricate technical problems that require professional expertise. Ensure you clearly describe the issue you’re experiencing; this will enable them to provide the most effective solution swiftly.

Human Factors and Work Environment

While addressing tech issues enhances productivity, it’s equally important to consider how human factors and the work environment impact the efficiency of virtual assistants. Addressing work distractions in your home-office setup is crucial. Common distractions include household noise, social media, and interruptions by family members. You’ll find that minimizing these distractions can significantly boost your focus and productivity.

An ergonomic home-office setup is also vital for your well-being. Ensure that your desk and chair support a comfortable posture. Your computer screen should be at eye level and your keyboard positioned to allow your wrists to rest naturally. This not only improves comfort but also prevents long-term health issues such as back pain or carpal tunnel syndrome.

Employee well-being extends beyond physical health. Psychological factors such as stress and family responsibilities can greatly affect your performance. It’s important to establish boundaries and communicate your working hours to household members to mitigate these pressures.

Additionally, managing your workload effectively and avoiding the pitfalls of overcommunication and micromanagement are essential. These practices help maintain a healthy work-life balance, which is crucial for long-term productivity and job satisfaction in a remote setting.

As remote work technology advances, a significant focus is being placed on enhancing virtual collaboration tools and communication platforms. You’ll find that developments in AI and automation are streamlining daily tasks and boosting your productivity in ways previously unimaginable. Imagine being able to automate routine data entry or complex scheduling effortlessly, freeing up time for more creative or strategic activities.

Moreover, the integration of augmented and virtual reality into remote workspaces is no longer just a concept but a fast-approaching reality. These technologies are set to create immersive virtual environments that mimic physical offices, allowing you to interact with colleagues globally as if they were right beside you. This could revolutionize team meetings and project collaborations.

Data security remains a critical pillar in the evolution of remote work technology. With the increase in cyber threats, ensuring the protection of sensitive information is paramount. You’ll see enhanced security protocols and more robust encryption methods being implemented to safeguard your data.

Additionally, the shift towards cloud-based solutions and mobile-friendly applications is reshaping the landscape of remote work. This move not only provides

greater flexibility and accessibility but also ensures that you can work efficiently from any location, anytime. These remote work trends are shaping a future where virtual workspaces are as dynamic and secure as their physical counterparts.

Best Practices for Employers

Given the rapid advancements in remote work technology, employers must adopt best practices to ensure their teams remain productive and secure. You should prioritize establishing robust remote work policies that clearly outline expectations and resources available to your virtual assistants.

It’s essential to provide them with reliable technology tools and tech support to address any issues swiftly, preventing downtime and frustration.

Offering regular training sessions on troubleshooting common tech problems empowers your employees to handle minor glitches independently, boosting confidence and efficiency. Additionally, implementing secure VPN connections and rigorous data protection measures are non-negotiable to safeguard sensitive information from cyber threats.

To maintain high levels of employee engagement, update your hardware and software regularly. This not only minimizes technical disruptions but also ensures that all team members have access to the latest functionalities needed for their tasks.

Creating a supportive environment is crucial; consider regular check-ins and provide feedback channels where employees can express their concerns and suggestions.

Conclusion

You’ve seen how internet and tech issues can severely impact the productivity of remote work VAs. Addressing these challenges is crucial for maintaining remote work efficiency and ensuring employee accountability. Reliable tech support isn’t just an added benefit; it’s a necessity. Without it, you’re likely to face continuous disruptions and frustrations that can detract from your work quality and focus.

Efficient tech support helps you quickly resolve issues that could otherwise consume valuable work time. It ensures that you have the necessary tools and connectivity to perform your tasks effectively. Moreover, fostering an environment where tech support is easily accessible and equipped to handle a range of issues can significantly boost the confidence of remote VAs. You’ll know help is just a call or a message away, allowing you to focus more on your responsibilities and less on troubleshooting.

For businesses looking to ensure the highest levels of accountability and security while leveraging the expertise of virtual assistants, partnering with Altrust Services offers a robust solution. Altrust Services is an office-based outsourcing partner that provides virtual assistants across various niches. Their structured office environment ensures a higher degree of supervision, security, and efficiency compared to remote work setups. This approach guarantees that sensitive tasks are handled with the utmost professionalism and accountability.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Work From Home VAs Internet and Tech Troubles

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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