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Key Benefits of SMS Marketing for Chiropractic Practices

ALTRUST Services - Key Benefits of SMS Marketing for Chiropractic Practices
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Key Benefits of SMS Marketing for Chiropractic Practices

Exploring the Benefits of SMS Marketing for Chiropractic Practices

As a chiropractor, you are always on the lookout for efficient strategies to enhance patient engagement and streamline your practice. One powerful tool that could revolutionize your communication is SMS marketing. This method isn’t just about sending messages—it’s about creating a direct line of communication that patients notice and respond to.

Here’s how integrating SMS marketing, with a focus on services from Altrust Services, can transform your chiropractic practice:

Immediate Communication with Patients

  • Appointment Reminders: Send timely reminders to reduce no-shows, a common issue that affects practice efficiency. Utilizing Altrust Services, you can automate these reminders to ensure patients are prompted without extra work on your part.

  • Personalized Health Tips: Share tailored health advice directly to your patient’s phones. This not only promotes health but also enhances the patient’s connection to your practice.

Increasing Patient Satisfaction

  • Real-time Updates: Keep your patients informed about last-minute schedule changes or office news. With Altrust Services, you can easily manage bulk messaging, ensuring all your patients are kept in the loop efficiently.

  • Feedback Collection: Use SMS to gather patient feedback quickly, helping you improve your services. Use tools that streamline survey distribution and collection, making it easier to understand and respond to patient needs.

Streamlining Office Management

  • Automated Booking Confirmations: Once a patient books an appointment, send instant confirmations via SMS. This feature, supported by Altrust Services, helps in reducing the administrative burden on your staff.

  • Payment Reminders: Send gentle reminders for outstanding payments, improving your cash flow. Altrust Services provides secure options for these communications, ensuring patient data protection.

Why Choose Altrust Services for Your SMS Marketing?

Altrust Services understands the unique needs of chiropractic practices and offers tailored SMS solutions that integrate seamlessly with your existing systems.

Here are a few reasons to consider their services:

  • Reliability: Ensure your messages are delivered promptly and without errors.

  • Compliance: Adhere to healthcare communication regulations, protecting both your practice and your patients’ privacy.

  • Support: Access to customer service that understands the chiropractic industry and can provide quick solutions to any issues.

By leveraging the power of SMS marketing through Altrust Services, your chiropractic practice can see enhanced patient engagement, improved communication efficiency, and a reduction in no-show rates.

Visit altrustservices.com today to see how their offerings can specifically benefit your practice and help maintain that vital connection with your patients.

Enhancing Patient Communication

In today’s digital age, SMS marketing has revolutionized the way chiropractic practices communicate with their patients. By establishing a direct communication channel, you’re not just sending out information; you’re engaging in a conversation. SMS marketing allows for timely updates, appointment reminders, and the sharing of health tips, all of which significantly enhance patient engagement. This method aligns with the efficiency boosts observed in businesses using virtual assistants to manage similar tasks, ensuring operations run smoothly and responsively.

Imagine the convenience your patients experience when they receive personalized messages right to their phones. These aren’t just generic reminders; they can be tailored to acknowledge personal milestones like birthdays, or to provide specific health tips that cater to their individual treatment plans. This level of personalization doesn’t just foster a deeper connection; it builds loyalty and trust towards your practice.

Moreover, the ability to send automated SMS reminders 1-2 days before appointments addresses one of the most common challenges in healthcare: no-show rates. By reducing these rates, you’re not only maximizing your clinic’s schedule but also improving the overall utilization of your resources. It’s a direct benefit to your practice’s efficiency and patient’s commitment to their health regimen.

Feedback is another critical element in enhancing patient communication. By soliciting feedback through SMS after appointments, you’re showing that you value their opinions and are committed to improving their care. This ongoing engagement strategy not only helps in retaining patients but also provides you with invaluable insights that could drive improvements in your practice.

Through SMS marketing, you’re not just reaching out; you’re connecting and making each communication count towards a better patient experience and practice success.

Boosting Appointment Attendance

As you integrate SMS marketing into your chiropractic practice, it’s crucial to address how this tool can significantly reduce no-show rates. By sending tailored reminders that include specific appointment details and personalized greetings, you’re not only enhancing the effectiveness of these reminders but also making each patient feel important and valued.

Incorporating advanced HR technologies can further streamline communication and scheduling efficiency. Additionally, streamlining your scheduling operations through SMS allows for easy rescheduling options, ensuring that your clinic operates efficiently and patient attendance remains high.

Reducing No-Show Rates

With automated SMS reminders sent 1-2 days before your appointments, you can slash no-show rates by up to 30%. These timely reminders aren’t just alerts; they’re personalized messages that include your patient’s name and crucial appointment details. This personal touch boosts patient engagement, making them feel valued and more likely to keep their appointment.

By integrating resource reallocation strategies from HR outsourcing, you can further streamline appointment scheduling and follow-ups, enhancing overall operational efficiency.

By integrating reschedule options directly into your SMS reminders, you make it convenient for patients to respond if they need to change their appointment. This not only minimizes missed appointments but also helps maintain steady clinic attendance. Remember, every missed appointment is a missed opportunity for both treatment and revenue.

Moreover, the high open rate of SMS, approximately 98%, ensures that your reminders are seen and not lost among other communications. This visibility is critical in reducing no-shows and fostering a reliable flow of patients.

Enhancing Reminder Effectiveness

To boost your appointment attendance rates, consider refining the timing and content of your SMS reminders. Automated SMS reminders sent 1-2 days before appointments have proven to significantly reduce no-show rates, enhancing your clinic’s efficiency and potential revenue.

By personalizing these reminders with the patient’s name and specific appointment details, you create a more engaging and relevant experience. Moreover, incorporating clear calls to action (CTAs) within these texts, such as options to confirm or reschedule, simplifies the communication process. This not only streamlines your administrative tasks but also encourages patient responses, further reducing the likelihood of missed appointments.

Utilizing advanced analytics can further refine the effectiveness of your SMS strategies, ensuring that your reminders are sent at the optimal time and are tailored to individual patient preferences. Research supports the effectiveness of SMS reminders, showing a higher success rate in eliciting patient responses compared to traditional methods like phone calls or postal notifications.

Implementing a strategic approach to your SMS reminders as part of your overall marketing strategy can lead to a marked improvement in attendance rates. Studies have demonstrated up to a 20% reduction in missed appointments when chiropractic practices utilize targeted, personalized messages.

Streamlining Scheduling Operations

Streamlining your scheduling operations can significantly boost appointment attendance in your chiropractic practice. By leveraging SMS text messaging for appointment reminders, you’re not just streamlining scheduling; you’re also tapping into one of the most effective marketing strategies available today.

Research shows that sending SMS reminders 1-2 days before appointments can reduce no-show rates by up to 30%. This not only helps in increasing patient attendance but also enhances your practice’s efficiency.

Personalized messages play a crucial role in this dynamic. They foster patient engagement and trust, making patients more likely to keep their appointments.

Integrating these reminders with patient portals can further enhance the convenience for patients, allowing them to confirm or reschedule appointments effortlessly. You’ll see a ripple effect—enhanced patient satisfaction and retention.

Moreover, including clear calls to action, like rescheduling options directly in your SMS, can further optimize your clinic’s schedule and improve attendance rates.

Personalizing Patient Interactions

As you explore SMS marketing for your chiropractic practice, it’s crucial to focus on personalizing patient interactions to enhance engagement and loyalty.

Implementing tailored communication tips, such as sending customized birthday messages, can significantly impact patient satisfaction and retention. These strategies not only show your patients that you care about them on a personal level but also keep your practice at the forefront of their minds, encouraging ongoing communication and visits.

In a similar vein, utilizing virtual assistants can further personalize and streamline patient communications, ensuring timely reminders and follow-up interactions that foster a stronger patient-practitioner relationship.

Tailored Communication Tips

Often, personalizing your SMS messages, such as sending birthday wishes or tailored health tips, significantly boosts patient loyalty and engagement.

As a chiropractor, leveraging SMS for personalized communication isn’t just about keeping in touch; it’s a strategic element of practice management that can deepen the bonds with your patients. By customizing messages based on individual treatment histories, you make each communication feel more relevant and personal. This attention to detail can dramatically increase patient satisfaction and retention rates.

Just as employee engagement strategies can significantly reduce turnover by up to 87%, similarly, personalized communication via SMS can foster stronger relationships and loyalty among patients.

Imagine sending a message with specific health tips that address a patient’s ongoing back issues, or perhaps offering a discount for a follow-up treatment precisely when they need it. Such targeted messages not only keep your patients informed but also reinforce your role as a trusted health adviser.

Moreover, by utilizing patient data to segment your SMS lists, you can ensure that your messages resonate more effectively with each recipient. This level of tailored communication is crucial in enhancing the overall patient experience and maintaining a competitive edge in your chiropractic practice.

Birthday Message Impact

Celebrating your patients’ birthdays through personalized SMS messages can significantly boost their loyalty to your chiropractic practice. These birthday messages, sent via your SMS text-message marketing strategy, aren’t just friendly greetings; they’re powerful tools for enhancing patient engagement.

When you send personalized messages, you’re not only acknowledging a special day, but you’re also fostering a deeper emotional connection. This personal touch can make your patients feel valued and appreciated, which is crucial for building lasting relationships.

Additionally, by integrating virtual assistants to manage such SMS campaigns, you can ensure timely and efficient communication, enhancing the overall effectiveness of your marketing strategy.

Research shows that personalized SMS can improve response rates by up to 45%. Imagine the impact when these messages include birthday offers, such as discounts on services or free consultations. You’re not only celebrating their day; you’re also providing an incentive that can drive visits to your clinic.

This turns a simple birthday greeting into a potential revenue opportunity, enhancing both customer loyalty and your practice’s bottom line.

Moreover, consistently sending out birthday messages keeps your chiropractic practice top-of-mind. This regular contact encourages patients to maintain their health and wellness routines, directly influencing retention rates.

Utilizing SMS for these messages is a cost-effective part of your marketing strategy, allowing you to maintain high engagement with minimal investment.

Streamlining Promotional Outreach

Nearly half of all patients respond to SMS marketing, making it a powerful tool for chiropractic practices aiming to enhance their promotional outreach. This high response rate allows you to quickly communicate promotional offers and discounts directly, increasing the likelihood of immediate bookings.

By leveraging the exceptional open rates of SMS, which significantly surpass those of emails, you can drive patient engagement and encourage repeat visits. Similarly, like the flexible work models adopted by companies focusing on employee preferences, SMS marketing aligns with patient convenience and preferences, enhancing satisfaction and retention.

When you send targeted text messages about in-office promotions, you’re not just filling slots in your appointment book; you’re also building a stronger community. These promotions can be personalized based on treatment history, fostering a deeper connection with your patients. This personal touch not only enhances the overall effectiveness of your marketing campaigns but also cultivates a sense of loyalty and community among your clientele.

Imagine sending a text message about a first-time visit special or a time-of-service discount. Such clear, timely communication of special offer validity can lead to a significant uptick in appointment bookings. Patients are prompted to take immediate action, attracted by the exclusivity and urgency of the offer.

Utilizing SMS marketing for promotional outreach boosts attendance rates for special events or offers. This strategy not only keeps your practice at the forefront of your patients’ minds but also ensures they feel valued and connected.

Through consistent engagement via text message marketing, you’re not just promoting services; you’re enhancing the overall patient experience and reinforcing their decision to choose your chiropractic practice for their care.

Facilitating Immediate Feedback

After bolstering your promotional strategies through SMS, it’s equally important to harness this tool for gathering immediate patient feedback. By leveraging SMS marketing, your chiropractic practice can swiftly collect insights post-appointment, which is crucial for understanding patient satisfaction and pinpointing areas that need improvement.

Incorporating advanced HR technologies into the feedback process enhances the efficiency and accuracy of the data collected, enabling more effective adjustments to patient care strategies.

Sending follow-up messages with survey links via SMS can significantly enhance your response rate. In fact, SMS surveys often achieve up to a 45% response rate, far surpassing traditional methods. This rapid collection of feedback allows for real-time communication, enabling you to address any patient concerns quickly and efficiently.

Such prompt action not only helps in fine-tuning your chiropractic care but also plays a pivotal role in building trust within your practice.

Furthermore, personalized messages thanking patients after their visits aren’t just courteous but strategic. These messages encourage patients to share their experiences, thus fostering a stronger community feel and deepening their trust in your practice.

The immediacy of SMS ensures that this feedback loop is both swift and seamless, reinforcing patient relationships without the typical delays associated with other forms of communication.

Increasing Patient Retention

To boost patient retention, your chiropractic practice can utilize SMS marketing to maintain regular, personalized communication. This approach not only keeps your engagement rates high but also builds a stronger rapport with your patients.

By sending appointment reminders, you’re helping patients adhere to their care plans. Remember, consistent attendance is crucial for effective treatment outcomes, and with SMS, you can reduce no-show rates by up to 45%.

Further, integrating health tips into your SMS strategy keeps patients informed and engaged between visits. This regular touchpoint reinforces your commitment to their health and wellness, making them more likely to return.

It’s about staying at the forefront of their minds, and a simple, informative SMS can do just that.

Moreover, loyalty programs are excellent incentives for encouraging repeat visits. By communicating these programs through SMS, you make it easy for patients to stay informed about the benefits of ongoing care at your clinic.

Such initiatives not only foster loyalty but also turn satisfied patients into advocates for your practice.

Lastly, don’t underestimate the power of follow-up messages. A quick SMS thanking patients for their visit or asking for feedback can significantly enhance patient satisfaction.

It shows you value their opinion and care about their experience, which can be a decisive factor in their decision to return.

Conclusion

Enhancing Patient Interaction with SMS Marketing

SMS marketing presents a powerful tool for chiropractic practices, significantly enhancing patient interaction and operational efficiency. By implementing personalized messages through partners like Altrust Services, chiropractors can ensure that every communication is tailored to meet individual patient needs.

  • Personalized Patient Communication: With Altrust Services, sending custom messages that cater specifically to the health needs and preferences of each patient becomes straightforward, fostering a deeper connection.

  • Timely Reminders: Reduce no-shows and enhance appointment adherence by integrating SMS reminders. This system, supported by Altrust Services, ensures patients are always aware of their upcoming appointments, adjustments, or treatment sessions.

  • Immediate Feedback Collection: Utilize SMS to gather instant patient feedback, a feature readily facilitated by Altrust Services. This input is crucial for improving service quality and patient satisfaction.

Operational Efficiency Through SMS

Streamlining outreach with SMS technology not only saves time but also resources. Leveraging Altrust Services for SMS marketing can transform how your practice communicates, making operations smooth and more efficient. The integration of this service allows for:

  • Quick Updates: Immediate dissemination of important practice updates, health tips, or emergency notifications, keeping patients informed and engaged.

  • Efficient Resource Management: By minimizing missed appointments and enhancing patient flow through timely reminders, Altrust Services helps optimize your staff’s workload and resource allocation.

Building a Patient-Centric Environment

Ultimately, the goal of integrating SMS marketing, particularly through a provider like Altrust Services, is to create a more organized and patient-focused practice. This approach not only boosts patient loyalty but also places your practice at the forefront of modern healthcare communication.

  • Increased Patient Loyalty: Regular, thoughtful interactions via SMS make patients feel valued and cared for, increasing their loyalty and trust in your practice.

  • Enhanced Patient Engagement: With Altrust Services, engaging patients becomes more effective, leading to better health outcomes and patient satisfaction.

Conclusion: Embracing Modern Solutions

Embrace SMS marketing with Altrust Services to keep your chiropractic practice advanced in the realm of healthcare communication. This strategic adoption not only enhances your patient interactions but also significantly boosts your practice’s operational efficiency and patient-centric approach.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

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Key Benefits of SMS Marketing for Chiropractic Practices

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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