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Video Marketing Tactics for Chiropractors

ALTRUST Services - Video Marketing Tactics for Chiropractors
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Video Marketing Tactics for Chiropractors

Harnessing the Power of Video Marketing for Chiropractic Success

As a chiropractor, you’re constantly on the lookout for innovative strategies to attract new patients and bolster your professional reputation in a bustling market. Video marketing emerges as a potent tool in this endeavor. Visualize yourself demonstrating chiropractic techniques, sharing heartfelt patient success stories, and elucidating complex treatments through captivating videos.

Utilizing platforms like YouTube and Instagram extends beyond mere content dissemination; it’s about forging connections and fostering trust with prospective patients.

Strategic Video Marketing with Altrust Services

Crafting Engaging Content

To ensure your videos not only capture attention but also convert viewers into appointments, consider leveraging the expertise of Altrust Services. Their team specializes in crafting content that resonates with viewers, ensuring that every video you produce is engaging and informative.

  • Professional Production: Altrust Services provides top-notch video production that reflects the high standards of your chiropractic practice.

  • Targeted Messaging: They help pinpoint your unique selling propositions that appeal directly to your potential patient’s needs and concerns.

  • Brand Consistency: Altrust Services ensures that all your video content is consistent with your brand, enhancing professional image and patient trust.

Optimizing for Visibility

Visibility is key in video marketing. Altrust Services can aid in optimizing your video content for better reach and visibility on various platforms.

  • SEO Optimization: Implementing the right keywords and tags that potential patients are searching for can lead your videos to appear more prominently in search results.

  • Social Media Strategy: Altrust Services can develop a comprehensive social media strategy that increases engagement and shares across platforms.

  • Analytics and Feedback: With Altrust Services, you can get detailed analytics on video performance, helping you tweak and improve future content.

Building Trust and Credibility

Videos allow you to showcase your expertise and build credibility. Altrust Services supports this by ensuring your content is not only professionally produced but also authentically represents your values and skills.

  • Patient Testimonials: Altrust Services can help you feature patient testimonials effectively, a powerful tool to show real-life success stories and build trust.

  • Educational Content: They assist in creating educational videos that help demystify chiropractic treatments, positioning you as an authority in your field.

Call-to-Action Implementation

A strong call-to-action (CTA) is crucial for converting viewers into appointments. Altrust Services understands the nuances of effective CTAs tailored for chiropractic services.

  • Appointment Scheduling: Incorporating clear, compelling CTAs that encourage viewers to schedule an appointment directly via your website or through a phone call.

  • Engagement Invites: Encouraging viewers to comment, share, or follow your social media profiles for more updates and information.

In the competitive field of chiropractic care, standing out is key to attracting new patients and establishing lasting relationships. With the strategic use of video marketing facilitated by Altrust Services, you can significantly enhance your online presence, showcase your expertise, and ultimately, expand your patient base.

Engage with Altrust Services to transform your video marketing strategy and achieve remarkable growth in your chiropractic practice.

Understanding Video Marketing Importance

In today’s digital age, understanding the importance of video marketing is crucial for chiropractors aiming to enhance patient engagement and expand their practice. With 69% of potential patients preferring video over text when learning about services, you can’t afford to ignore the power of video content.

It’s not just about catching the eye; it’s about providing valuable information in a format that resonates with your audience. As a chiropractor, your goal is to build trust and clearly explain the benefits of chiropractic services. Videos do this exceptionally well. Indeed, 96% of marketers acknowledge that video content significantly improves understanding of services offered.

This is vital in your field, where the treatment processes and benefits can be complex and need detailed explanation that videos can effectively deliver. Moreover, engaging video content does more than inform; it connects. It creates a personal touch point, helping potential patients feel comfortable and more confident in choosing your practice for their needs.

This emotional connection is critical, as it fosters trust before they even step through your door. With 92% of video marketers reporting positive ROI, the business case for incorporating video into your marketing strategy is strong.

Search engines also love videos. They see engaging video content as a marker of valuable resources, thus boosting your website in search rankings. This increased visibility leads to more clicks, more appointments, and ultimately, a thriving practice.

Exploring Video Content Types

To effectively engage your potential patients, exploring various types of video content is essential. Treatment demonstration videos are particularly vital in a chiropractic practice. They visually explain techniques, enhancing patient understanding and trust. By showing actual treatment processes, you’re demystifying chiropractic care, which can alleviate apprehensions newcomers might have.

Educational videos also play a crucial role. Addressing common ailments and the treatments available not only attracts new patients but also empowers them. Simplifying complex medical jargon into understandable terms improves the patient experience and helps them make informed decisions about their health care. Incorporating effective communication skills, such as those used by virtual administrative assistants, can further enhance the clarity and impact of these educational videos.

Don’t overlook the power of user-generated content, such as testimonial videos. Since 69% of potential patients prefer video over text for service information, authentic testimonials can significantly boost your credibility. Hearing success stories directly from other patients builds trust and can be a deciding factor for someone considering your services.

Incorporating behind-the-scenes videos into your strategy can also benefit your practice. Tours of your clinic and introductions to your staff help familiarize patients with your environment. This is especially important in reducing anxiety for new patients, making them feel more comfortable and at ease when they visit.

Lastly, promotional videos highlighting special offers or new services can capture interest and drive higher appointment booking rates. These videos should be engaging and informative, providing clear reasons why patients should choose your chiropractic practice over others.

Mastering Video Production Techniques

Mastering video production techniques starts with thorough preparation to ensure your chiropractic videos are clear and focused. You need to outline your central messages and draft scripts. This foundation not only streamlines your recording process but also guarantees that your videos effectively communicate their intended messages.

Invest in a good smartphone with at least 1080p resolution and consider an external microphone, like the Audio-Technica lavalier, to enhance sound quality. High-definition video allows you to produce clearer, more professional-looking content. Good lighting plays a critical role as well; utilize natural daylight or invest in an inexpensive ring light to ensure your videos aren’t plagued by shadows or poor visibility.

When creating videos, remember that editing is your friend. Tools like iMovie or DaVinci Resolve are invaluable for cutting out unnecessary parts, ensuring a smooth flow that holds your viewers’ attention. This step is crucial in maintaining a professional appearance and delivering your effective chiropractic knowledge succinctly.

Just as virtual assistants can boost efficiency, refining your video editing process can significantly enhance the quality of your content.

Lastly, consistency in your video production and posting schedule will help build and maintain an audience. Regular updates keep your practice in the minds of current and potential patients, increasing engagement and reinforcing your role as a knowledgeable and reliable chiropractor.

Choosing the Right Platforms

As you consider which platforms to use for your video marketing, it’s crucial to understand the specific demographics each one targets and how this aligns with your patient base.

You’ll need to evaluate how platforms like YouTube, Facebook, and Instagram can connect you with different age groups and interests, ensuring that your content reaches the most receptive audience.

Incorporating advanced technology like AI can further optimize your video content, making it more engaging and tailored to viewer preferences.

This strategic approach not only boosts your visibility but also enhances the effectiveness of your marketing efforts by meeting potential patients where they’re most active.

Platform Selection Criteria

Selecting the right platform is essential for maximizing the impact of your video marketing efforts as a chiropractor. Each platform serves distinct purposes and reaches different demographics, making your platform selection criteria a critical step in the process.

YouTube is your go-to for long-form educational videos. It’s not only a hub for in-depth explanations but also boosts your SEO efforts, helping you drive new patients to your practice.

On the other hand, Instagram is perfect for quick, engaging clips that grab the attention of a younger crowd. Given the increasing automation in various sectors, leveraging automated tools for video content management and analytics on these platforms can also enhance engagement rates and viewer retention.

Facebook should be part of your arsenal for sharing patient testimonials and detailed educational content. Its robust targeting options and vast user base make it a powerhouse for chiropractic marketing tips that resonate with a broad audience.

Meanwhile, TikTok offers a unique avenue for lighter, more engaging content that can quickly capture the interest of a growing segment.

Lastly, don’t overlook LinkedIn, especially if you’re aiming to connect with corporate clients. Its professional environment is ideal for sharing industry-related content and networking.

Demographic Targeting Essentials

Understanding how to target specific demographics on each platform can significantly boost your chiropractic practice’s reach and engagement. On Facebook, you can tailor your video marketing with Facebook Ads that focus on specific interests and locations. This makes it ideal for sharing testimonials and educational content, thus appealing directly to the needs and interests of potential patients.

By incorporating strategic resource allocation from the knowledge of HR outsourcing, these ads can also be structured to optimize budget spending and improve ROI.

YouTube should be central to your content strategy if you’re aiming to educate and inform. With a whopping 86% of U.S. viewers using YouTube to learn, long-form videos about chiropractic care techniques or health tips can substantially increase your visibility and credibility.

Meanwhile, Instagram is your go-to for capturing a younger audience. Short, engaging clips and the ability to host live sessions make it perfect for interactive, visually appealing content. It’s about quick engagement and visual storytelling to attract potential patients who prefer concise and attractive content.

Don’t overlook TikTok for reaching an even younger demographic with fun, bite-sized videos that are easy to consume.

For a more professional angle, LinkedIn allows you to connect with other businesses and professionals, focusing on corporate wellness and expanding your professional network through high-quality, informative video content.

Utilizing Platform-Specific Strategies

Navigating the diverse landscape of social media platforms allows you to tailor your video marketing strategies effectively. Each platform offers unique opportunities to enhance your chiropractic practice’s visibility and engagement. Let’s delve into how you can leverage these to your advantage.

On Facebook, focus on videos to attract potential clients by sharing patient testimonials and detailed educational content. The platform’s advanced targeting options enable you to reach specific age groups or interests, making your chiropractic video content more relevant and engaging. These tools help refine your marketing efforts and offer valuable insights into your audience’s preferences.

YouTube is ideal for hosting longer, more informative chiropractic videos. Utilize its SEO benefits to improve your video’s visibility. By crafting content that answers common chiropractic questions, you provide valuable knowledge and establish your authority in the field. This approach not only educates your audience but also increases the likelihood of your videos being shared, extending your reach.

Embrace the potential that HR technologies offer, by optimizing your video content management and analytics, enhancing your strategic decision-making.

Instagram and TikTok cater to a younger demographic, who favor quick, visually engaging content. Use Instagram for short, compelling clips and live sessions that showcase your practice’s atmosphere and services. TikTok can be a playground for creativity, where quick tips and fun, informative videos can capture attention swiftly and effectively.

Lastly, LinkedIn is the platform for sharing your professional achievements and insights. Post content that highlights your expertise and connects with other healthcare professionals. This strategy enhances your credibility and can lead to valuable networking opportunities.

Measuring Video Marketing Success

Once you’ve launched your video marketing campaigns, it’s crucial to measure their success to ensure they’re performing as expected. By carefully analyzing several key metrics, you’ll gain valuable insights that can help you refine your strategy and achieve better results.

Here’s how you can effectively measure the impact of your video marketing efforts:

  • Tracking view count: This metric lets you assess how many people are watching your videos, providing a clear indicator of your content’s reach and popularity. It helps you understand which topics or styles are most appealing to your audience.

  • Analyzing engagement rate: Engagement metrics such as likes, shares, and comments are vital for gauging how viewers are interacting with your videos. High engagement rates often indicate that your content is resonating well with your audience.

Integrating advanced analytics tools, as seen in outsourced RCM services, can further enhance the accuracy of these metrics, providing deeper insights into viewer behaviors.

  • Monitoring conversion rate: Look at how many viewers are taking the desired action, like booking an appointment, after watching your videos. This measure helps you understand the direct impact of your videos on your practice’s growth.

  • Utilizing UTM parameters: Implement UTM codes to track the effectiveness of different CTAs within your videos. This approach will allow you to see which messages are most effective at driving traffic to your site and converting viewers into patients.

  • Regularly adjusting video strategies: Use the data from these metrics to continuously refine your video content. This ongoing adjustment ensures that your marketing efforts are always aligned with viewer preferences and behaviors, enhancing overall performance.

Enhancing Video Accessibility

Making your video content more accessible isn’t just a courtesy; it’s a crucial strategy that opens up your chiropractic services to a wider audience. When you incorporate closed captions, you’re not only aiding individuals with hearing impairments, but you’re also enhancing content retention among all your viewers. This ensures that everyone can understand the benefits of good posture and other chiropractic adjustments, without missing crucial details.

Furthermore, by incorporating descriptive audio in your chiropractic videos, you accommodate visually impaired prospective patients. This allows them to grasp the nuances of your demonstrations and explanations thoroughly, making your content more inclusive. Imagine a new patient fully understanding the procedure of a spinal adjustment through your detailed audio descriptions, creating a sense of trust and safety even before they visit your clinic.

Additionally, providing transcripts of your videos can cater to different learning preferences among your audience. Some may prefer reading at their own pace or may need to revisit specific sections to fully understand the chiropractic techniques discussed.

To further enhance viewer engagement and accessibility, consider using advanced analytics to track how users interact with your video content, allowing you to optimize future videos for better accessibility and engagement. This level of accessibility can significantly enhance a viewer’s ability to learn and appreciate the value of Create Quality chiropractic care.

Continuous Strategy Improvement

As you refine your video marketing strategies, it’s crucial to regularly analyze performance metrics such as view counts and engagement rates to understand what content resonates with your audience.

Leveraging advanced analytics can provide deeper insights into viewer behaviors and preferences, enabling you to tailor your content more effectively.

You’ll need to adapt your content creatively, drawing on patient feedback and analytics to tailor your videos more effectively to viewer preferences and pain points.

Enhancing your engagement techniques, including optimizing your call-to-action strategies based on conversion data, will help maintain viewer loyalty and boost overall success.

Analyze Performance Metrics

To continuously enhance your video marketing strategies as a chiropractor, it’s crucial to analyze performance metrics diligently. By tracking view count, you can gauge the reach and popularity of your videos. This insight is vital as it directly impacts your decision on whether to produce similar content or try a new approach.

Implementing tailored training plans for specific roles can also increase the effectiveness of your marketing team, ensuring they’re well-versed in the latest digital marketing techniques.

Here are several key performance metrics you should focus on:

  • View Count: Helps determine the overall reach of your videos.
  • Engagement Rates: Indicates how viewers interact with your content, such as likes, shares, and comments.
  • Conversion Rates: Measures how effectively videos lead to desired actions like appointments or inquiries.
  • UTM Parameters: Allow for tracking specific calls-to-action, enhancing the accuracy of your metrics.
  • Regular Adjustments: Ensures your strategy evolves based on analytical insights, maximizing effectiveness over time.

Adapt Content Creatively

Over time, adapting your video content creatively becomes essential for maintaining the interest of your audience and driving engagement. Regularly analyze your video performance metrics, like view counts and engagement rates, to pinpoint what truly resonates. This insight lets you tailor future videos to better meet the expectations of your audience, ensuring that every new service you introduce is highlighted effectively.

Experiment by exploring effective video formats through A/B testing. For instance, when a patient walks into your clinic for the first time, what style of video keeps them engaged? Is it a tutorial on what to expect during their visit, or testimonials from other satisfied patients? These experiments can reveal powerful insights into viewer preferences, enhancing retention and conversion rates.

Stay abreast of the latest trends. Since a significant portion of your potential patients prefer video over text for service information, it’s crucial to keep your content both fresh and relevant.

Incorporate feedback from patient reviews and comments to refine your approach—making your chiropractic videos more compelling and relatable.

Enhance Engagement Techniques

Enhancing your video marketing strategies continuously is crucial for staying ahead in the competitive field of chiropractic care. To keep your practice at the forefront and ensure potential patients receive the information they need, consider these key tactics:

  • Regularly Monitor Video Analytics: Track metrics like view count and engagement rate to understand what content resonates with your audience. Adjust your strategies based on these insights to maximize effectiveness.

  • Incorporate Patient Testimonials: Use real stories to enhance relatability and trust. These testimonials can help clarify the benefits of your services, making it easier for viewers to decide to choose you.

  • Utilize Clear Calls-to-Action: Include specific CTAs in your videos to direct viewers on what to do next. This strategic placement can significantly boost your conversion rates.

  • Maintain a Consistent Posting Schedule: A regular release of content keeps your audience engaged and builds a predictable pattern that can widen your online presence.

  • Refine Content Based on Feedback: Continuously improve your video content by integrating patient feedback and staying updated with market trends.

Conclusion

Mastering Diverse Content Creation

To effectively engage potential patients, chiropractors must embrace a variety of video content styles. From educational series about spinal health to patient success stories, diversifying your content can significantly increase viewer interest and engagement. Here are some key points to consider:

  • Educational Videos: Break down complex chiropractic treatments into easy-to-understand explanations.
  • Testimonials: Share success stories from your patients to build trust and credibility.
  • Office Tours: Give potential patients a virtual tour of your clinic, highlighting the welcoming environment and advanced equipment.

Leveraging the Right Platforms

Choosing the right platforms is essential for maximizing the impact of your video marketing efforts. Whether it’s YouTube, Facebook, or Instagram, each platform offers unique advantages:

  • YouTube: Ideal for longer, more detailed content such as treatment explanations and live Q&A sessions.
  • Facebook and Instagram: Great for shorter, more engaging content like quick health tips and behind-the-scenes glimpses.

Tailoring Strategies to Each Platform

Each social media platform requires a different approach to engage effectively with your audience. For platforms like Instagram, visually appealing content combined with short, impactful messages works best, while YouTube may benefit from more in-depth exploration of topics.

Measuring Success and Making Adjustments

To ensure your video marketing is effective, monitoring engagement and conversion rates is crucial. These metrics will help you understand what content resonates with your audience and what needs adjustment. 

Enhancing Accessibility

To reach a broader audience, make sure your videos are accessible to everyone, including those with disabilities. Adding subtitles and using clear, concise language can help make your videos more accessible.

Keeping Your Strategy Dynamic and Data-Driven

It’s important to keep your marketing strategy flexible to adapt to changing trends and feedback. Using data-driven insights from Altrust Services can help you refine your approach, ensuring that your content continues to engage and attract new patients.

In conclusion, by integrating Altrust Services into your video marketing strategy, you can enhance your ability to track performance, adjust strategies, and ultimately, attract more patients to your chiropractic practice. Remember, the key is to keep your content dynamic, informative, and accessible to all potential patients.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Video Marketing Tactics for Chiropractors

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PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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