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Why ALTRUST Services Is the Top Choice for HIPAA-Compliant Medical Virtual Assistants

altrust services why altrust services is the top choice for hipaa compliant medical virtual assistants
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Why ALTRUST Services Is the Top Choice for HIPAA-Compliant Medical Virtual Assistants

 

In the complex realm of healthcare, HIPAA compliance isn’t just beneficial—it’s essential. ALTRUST Services excels as the leading provider of HIPAA-compliant medical virtual assistants. With a comprehensive training program, continuous compliance monitoring, and a dedicated Compliance Officer, ALTRUST ensures every interaction is secure and private. But how does ALTRUST maintain such high standards, and what specific benefits does this bring to your practice? Let’s delve into how ALTRUST sets the industry benchmark.

Introduction

Today’s fast-paced healthcare environment demands excellence in maintaining patient security and privacy. ALTRUST Services emerges as the premier choice for HIPAA-compliant medical virtual assistants. By not just meeting but exceeding HIPAA standards, ALTRUST assures you of top-tier compliance and service quality.

ALTRUST customizes services to fit the unique needs of your medical practice. They don’t just fill roles; they enhance your team’s capabilities with professionals trained specifically in healthcare privacy and patient care. Whether handling sensitive patient data or scheduling appointments, their virtual assistants execute every task with respect and professionalism.

A dedicated Officers at ALTRUST ensures strict adherence to security protocols. This commitment to patient confidentiality provides you with a service you can trust.

By choosing ALTRUST, you guarantee that every aspect of your patient interaction is secure, private, and compliant, making ALTRUST the preferred provider in a demanding healthcare landscape.

HIPAA-Compliant Medical Virtual Assistants

ALTRUST Services’ virtual medical assistants are rigorously trained in HIPAA compliance, ensuring your patient data is protected. They undergo a comprehensive training program that imparts essential knowledge to handle sensitive information securely. This training isn’t a one-time event but includes quarterly refresher courses to keep assistants updated on the latest regulations and best practices in patient data privacy.

Additionally, ALTRUST’s team of dedicated officers conducts regular system checks. These checks ensure that all virtual assistants consistently meet the stringent standards required for maintaining patient information confidentiality and security.

To further strengthen adherence to HIPAA guidelines, ALTRUST distributes monthly tips and tricks to their virtual assistants. These communications reinforce the importance of security measures and enhance overall data protection.

With ALTRUST Services, you’re not just hiring help; you’re partnering with a team that prioritizes compliance and the security of your patient data.

Why ALTRUST Services?

Why is ALTRUST Services the best choice for HIPAA-compliant medical virtual assistants?

In healthcare, strict regulation adherence isn’t just important—it’s mandatory. ALTRUST ensures all virtual assistants receive rigorous HIPAA compliance training before handling any patient file. This training is an ongoing commitment, with quarterly refresher courses provided by experienced dedicated officers, ensuring your virtual assistant is always up-to-date on the latest regulatory requirements.

ALTRUST conducts regular systems checks to maintain technological and procedural compliance, safeguarding patient confidentiality. This proactive approach not only meets but often exceeds healthcare efficiency and regulatory compliance standards.

Every virtual assistant, whether serving as a Medical Receptionist, Admin Assistant, Billing Coder, or Scribe, is extensively trained in HIPAA rules. This specialized training ensures every role is performed with the highest standards of privacy and precision.

Choosing ALTRUST Services means entrusting your practice to a team dedicated to excellence and ethical healthcare support.

Benefits of ALTRUST Virtual Assistants

Choosing ALTRUST virtual assistants ensures your patient data is always protected and managed with utmost care. Their rigorous HIPAA compliance training guarantees patient data security, giving you peace of mind.

A dedicated Compliance Officer oversees adherence to strict confidentiality and security protocols essential in healthcare.

ALTRUST’s virtual assistants come pre-trained in healthcare nuances and ready to meet your specific needs. Their extensive healthcare experience ensures they understand medical terminology, patient care coordination, and healthcare systems, enabling them to start immediately without a steep learning curve.

The ability to customize medical roles to fit your practice’s unique requirements stands out. Whether you need support in managing patient records, scheduling appointments, or patient communication, ALTRUST tailors their services to meet these needs effectively.

Their commitment to providing high-quality, HIPAA-compliant support makes ALTRUST the top choice for medical practices dedicated to exceptional patient care and data protection.

Highlighting ALTRUST’s Key Features

Why choose ALTRUST Services? Their HIPAA-trained virtual assistants are rigorously tested to ensure compliance and confidentiality in handling sensitive patient information. Each assistant has robust healthcare experience and can manage your medical practice’s needs while upholding the highest security standards.

ALTRUST’s virtual healthcare assistants are skilled in patient care coordination and equipped with state-of-the-art data encryption methods. This ensures that all patient data transmitted remains secure, safeguarding against unauthorized access.

ALTRUST employs secure storage solutions to protect your patient records from potential breaches.

To further enhance security, access controls are strictly implemented, allowing only authorized personnel to handle sensitive information. Sophisticated user authentication protocols ensure each login is verified, preventing unauthorized access.

These features collectively create a fortress around your patient data, ensuring confidentiality and integrity.

Choosing ALTRUST means partnering with a service that understands compliance’s importance in the medical field. They provide a safe, efficient, and compliant virtual assistance solution tailored to your needs.

Comparing to Competitors

When comparing ALTRUST Services to other providers, their superior selection process and dedication to HIPAA compliance set them apart in medical virtual assistants. By accepting only the top 2% of applicants, ALTRUST ensures their virtual assistants are elite in their healthcare responsibilities knowledge and execution. This rigorous standard leads to higher customer satisfaction, evidenced by impressive retention rates and glowing reviews.

Every ALTRUST virtual assistant comes pre-trained with relevant healthcare experience, ensuring they are prepared from day one to handle sensitive patient information securely and competently. Their commitment to patient security is unwavering, supported by dedicated officers. These specialists provide ongoing training and support, keeping the team up-to-date with the latest compliance regulations and practices.

This level of preparedness and expertise makes ALTRUST stand out. While other services might offer virtual assistance, few match ALTRUST’s comprehensive approach to combining healthcare experience with stringent HIPAA compliance measures. Choosing ALTRUST means partnering with a safeguard for your practice’s integrity and patient security.

Getting Started with ALTRUST

Understanding ALTRUST’s unparalleled quality and compliance, here’s how you can start with their services. Starting with ALTRUST is straightforward and tailored to meet your specific needs.

First, engage in a detailed consultation to assess your practice’s unique requirements. This ensures that the virtual assistants assigned are a perfect fit, skilled in areas critical to your operations.

Once your needs are defined, ALTRUST matches you with trained virtual assistants who have undergone rigorous HIPAA compliance training. This training is ongoing, ensuring that all assistants stay updated on the latest regulations and security practices. You’ll have peace of mind knowing your virtual assistant not only meets but exceeds the strictest standards.

ALTRUST’s dedicated officers Officer is always available to provide support and guidance. This continuous support system guarantees that any HIPAA compliance or security concerns are promptly and effectively addressed.

Starting with ALTRUST means stepping into a partnership defined by commitment, security, and excellence in service. Your journey towards enhanced efficiency and compliance begins here.

Conclusion

In choosing ALTRUST Services, you’re opting for the highest standard of HIPAA-compliant virtual assistance available in the healthcare industry. Your commitment to maintaining patient confidentiality and ensuring efficient operational practices is met with unparalleled expertise and protection.

ALTRUST’s rigorous selection process ensures that only the top 2% of applicants, those who excel in their knowledge and understanding of medical privacy laws, are chosen. This elite group of virtual assistants brings trust and efficiency to your practice, allowing you to focus more on patient care and less on administrative burdens.

The dedicated officers at ALTRUST enhances your team’s capability to safeguard sensitive information, reinforcing trust with your patients while adhering to necessary regulations. By undergoing continuous training and system checks, ALTRUST’s virtual assistants remain at the forefront of compliance and security measures, ensuring that your practice is always protected.

Thorough Selection and Recruitment Process: Unlike online platforms, our Recruitment Team carefully filters and selects candidates. We conduct background checks to ensure that the talents assigned to you are trustworthy and perfectly fit your requirements.

Security and Confidentiality: Devices, files, sites, and networks are controlled to ensure that employees can only access authorized resources within the company’s infrastructure.

Integrity and Honesty: You can be assured that your employees are at their designated workstations, performing their tasks, without unauthorized access to confidential information.

ALTRUST Services doesn’t just provide a service; they offer a partnership built on commitment, trust, and expertise. With ALTRUST, you’re not just hiring help; you’re enhancing your team’s capability to deliver exceptional healthcare services securely and efficiently.

Choose ALTRUST Services for a seamless integration of professionalism and protection into your medical practice.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Why ALTRUST Services Is the Top Choice for HIPAA-Compliant Medical Virtual Assistants

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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