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Expert Tips for Recruiting Specialized Healthcare Professionals

ALTRUST Services - Expert Tips for Recruiting Specialized Healthcare Professionals
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Expert Tips for Recruiting Specialized Healthcare Professionals

Expert Tips for Recruiting Specialized Healthcare Professionals

Efficient human resources (HR) management is crucial for the success of any business. It ensures that companies can focus on their core objectives without getting bogged down by the complexities of HR tasks. One effective strategy to enhance HR efficiency is by outsourcing these functions to specialized service providers like Altrust Services. By doing so, businesses can offload the administrative burdens of HR tasks and dedicate more resources towards growth and development.

Altrust Services stands out as a comprehensive HR solutions provider, helping businesses streamline their operations and improve overall efficiency. Their tailored HR solutions are designed to meet the unique needs of each business, ensuring that every organization receives personalized service to best suit their requirements.

One of the key offerings from Altrust Services is their end-to-end recruitment support. This service is invaluable for businesses looking to attract and onboard top talent. Altrust's expertise in recruitment allows companies to access a larger pool of qualified candidates, significantly enhancing the hiring process and ensuring that the right people fill the right roles.

Another critical area where Altrust Services excels is in compliance and risk management. Navigating the complex landscape of labor laws can be challenging for many businesses. Altrust's compliance expertise provides businesses with the guidance needed to ensure that they remain compliant with all relevant regulations, avoiding potential legal issues and penalties.

Performance management is another area where Altrust Services makes a significant impact. Effective performance management is essential for boosting productivity and achieving organizational objectives. By implementing strategic performance management practices, Altrust helps businesses align employee performance with company goals, leading to enhanced productivity and success.

Furthermore, Altrust Services places a strong emphasis on employee training and development programs. These programs are crucial for fostering a skilled and engaged workforce. By investing in the development of their employees, businesses can ensure a higher level of service and innovation, leading to sustained growth and competitiveness in their market.

In conclusion, outsourcing HR functions to Altrust Services can significantly benefit businesses by relieving them of the day-to-day administrative burdens associated with human resources. Through their comprehensive suite of services, including Payroll Management, Employee Benefits Administration, Compliance and Risk Management, and Performance Management, Altrust Services empowers businesses to maintain compliance, improve employee satisfaction, and reduce operational costs.

By partnering with Altrust, companies can ensure that they are well-equipped to meet their strategic goals and thrive in their respective industries.

Understanding Specialized Roles

Navigating the intricate landscape of specialized healthcare roles, you'll find that roles like neurosurgeons and epidemiologists require not only a foundational bachelor's degree but also advanced certifications or master's degrees. These qualifications equip professionals with the clinical expertise necessary to handle delicate medical situations and ensure the highest standards of patient care.

As you delve deeper into these roles, you'll appreciate that continuous education is key, not only to maintain that expertise but also to integrate advancements such as AI proficiency, which is becoming increasingly essential in the field.

Moreover, these specialized healthcare roles demand exceptional communication skills. Whether it's conveying complex medical information to patients, or collaborating with other healthcare professionals, effective communication is critical. This skill ensures that all aspects of patient care are coordinated efficiently and that any technological integrations are used optimally.

However, the path to filling these roles isn't straightforward. You're up against recruiting challenges stemming from a limited candidate pool. These challenges are exacerbated by geographic disparities that often leave rural areas in dire need of specialized skills.

To combat this, innovative job designs that offer unique incentives and flexible working conditions are necessary to attract talent to underserved areas.

Additionally, as these roles evolve, the demand for professionals who can navigate the ethical landscapes of modern medicine while continuing their professional development through advanced training programs increases. This evolution marks a shift in how healthcare settings must approach recruitment and retention, highlighting the need for strategic planning in human resources within the healthcare sector.

Recruitment Challenges Explored

An overwhelming 92% of healthcare officials are sounding the alarm about the difficulty of finding skilled applicants, underscoring a critical talent shortage in specialized healthcare roles.

You're facing a recruitment landscape that's more challenging than ever before, marked by several pressing issues.

Firstly, the aging workforce is a significant factor. As baby boomers reach retirement age, the gap in experienced healthcare professionals widens, leaving roles in specialized healthcare difficult to fill. Each day, 10,000 baby boomers turn 65, intensifying the pressure on an already strained system.

Secondly, burnout has become rampant, particularly due to the strains of the pandemic. This hasn't only reduced the existing workforce but also deterred new entrants into the field. The U.S. Bureau of Labor Statistics projects an alarming annual shortfall of 193,100 nurses by 2032, a clear indicator of the severity of the nurses shortfall.

Additionally, the implementation of targeted recruitment campaigns can be a vital strategy in attracting the necessary talent, by emphasizing competitive salaries and benefits to prospective employees.

Thirdly, geographical disparities pose a unique set of recruitment challenges. Rural areas, in particular, struggle to attract and retain skilled healthcare professionals, often due to limited local resources and smaller candidate pools.

Here's a quick rundown of the key points:

  1. Aging Workforce: A growing number of retirements among seasoned healthcare workers creates critical gaps in expertise.
  2. Burnout: The high stress of healthcare roles, especially during crises, leads to high turnover and a hesitancy among potential candidates to step into these roles.
  3. Geographical Disparities: Uneven distribution of skilled applicants worsens talent shortages, particularly in rural and underserved areas.

Navigating these recruitment challenges requires a deep understanding of the evolving healthcare workforce and innovative strategies to address the gaps.

Strategic Sourcing Techniques

As you strategize on sourcing healthcare professionals efficiently, consider focusing on identifying talent pools through targeted outreach to professional networks and academic institutions.

Utilizing advanced technology, such as data analytics and AI, can significantly enhance your ability to predict staffing needs and streamline the recruitment process.

Furthermore, engaging in industry partnerships with educational bodies can yield a continuous pipeline of qualified candidates, ensuring a robust workforce ready to meet future demands.

Additionally, integrating AI-driven tools into your recruitment processes can increase the accuracy of candidate matching and improve overall efficiency, addressing the critical need for skilled healthcare professionals as outlined in the challenges of healthcare recruitment.

Identifying Talent Pools

To effectively identify talent pools in healthcare, you must explore strategic sourcing techniques that go beyond traditional methods. A strategic approach is essential given the 92% of healthcare officials who worry about finding skilled candidates. Here are some effective strategies you can implement:

  1. Engage with Professional Networks and Academic Institutions: Collaborating with educational institutions for internship programs not only prepares future talent but also ensures a smoother transition into full-time roles, with 68% of interns making this shift.

Additionally, targeted outreach to professional networks can broaden your access to specialized skill sets.

  1. Participate in Niche Talent Communities and Conferences: By engaging with niche talent communities and attending industry-specific conferences, you tap directly into pools where specialized skills flourish.

Such environments are breeding grounds for future leaders in fields like epidemiology and health services management, which are seeing growth rates of 27% and 28%, respectively.

  1. Utilize Multi-Channel Sourcing Methods: Implementing a variety of sourcing methods, including social media and professional association websites, enhances your visibility and reach.

This broadened exposure is crucial in competitive landscapes marked by significant talent shortages, where 35% of recruiters note the acute challenge of filling specialized positions.

Incorporating advanced HR technologies can further refine the process by leveraging predictive analytics to forecast potential candidate success and streamline the recruitment lifecycle, ensuring a higher precision in matching candidates to healthcare roles.

Utilizing Advanced Technology

Building on the identification of talent pools using traditional methods, integrating advanced technology into your strategic sourcing significantly enhances your recruitment capabilities.

Leveraging AI-driven recruitment tools, you'll streamline candidate evaluation processes, reducing biases and efficiently sifting through larger applicant pools. This is crucial as 92% of healthcare officials express concerns over finding skilled applicants.

Implementing predictive analytics refines your selection process, ensuring compatibility for specialized roles and addressing the projected shortfall of 124,000 physicians in the next decade.

With automated Applicant Tracking Systems (ATS), you can optimize recruitment workflows, facilitating resume filtering and candidate management, which significantly improves the efficiency of hiring processes in healthcare organizations.

By incorporating predictive analytics into your sourcing strategy, you aren't only enhancing the precision of your hiring decisions but also aligning with the broader trend of data-driven decision-making in HR.

Don't overlook the power of multi-channel sourcing strategies. Utilizing job boards, social media platforms, and professional networks is essential for broadening your candidate reach and attracting top talent, especially in hard-to-fill healthcare roles.

Additionally, augmented reality tools can provide candidates with immersive insights into work environments and role expectations, enhancing engagement and suitability for potential hires in specialized healthcare positions.

Engaging Industry Partnerships

Establishing strategic partnerships with academic institutions and professional associations can significantly bolster your healthcare recruitment efforts. By engaging industry partnerships, you're not just filling positions; you're investing in the future of healthcare by nurturing talent pipelines directly from where the freshest minds are cultivated.

Here are three strategic techniques to enhance your recruitment:

  1. Leverage Academic Collaborations: Over 78% of students participate in experiential learning opportunities that could transition into full-time roles. Partner with colleges to integrate career opportunities into their curriculums and offer real-world experience through internships and residency programs.

  2. Connect with Professional Associations: These organizations are goldmines for accessing specialized networks of healthcare professionals. Collaborating with them allows for targeted outreach, especially for niche roles that are typically challenging to fill.

  3. Promote Employer Reputation at Industry Events: Participate in conferences and trade shows to meet potential candidates face-to-face. Utilize these platforms to showcase your organization's values and the career opportunities available.

Additionally, implement community-focused initiatives and mentorship programs to attract diverse candidates and enhance your employer reputation. To further support this strategy, consider adopting technological innovations like AI tools and data-driven insights, which have been proven effective in streamlining recruitment processes and improving operational efficiency.

Innovative Recruitment Technologies

Innovative recruitment technologies are transforming how healthcare organizations attract and evaluate top talent. By integrating artificial intelligence (AI), you can streamline candidate evaluations and expand your candidate pool, making it larger and more diverse. This integration reduces biases that often plague traditional recruitment processes, ensuring a fairer selection procedure.

Additionally, the use of AI in HR functions, as outlined in HR outsourcing trends, is becoming increasingly prevalent, offering enhanced precision in candidate selection and operational efficiency.

Utilizing Applicant Tracking Systems (ATS) is another key strategy. These systems optimize candidate management by automating resume filtering and tracking applicant progress. As you know, this automation significantly improves recruitment efficiency, saving you valuable time and resources that can be redirected to other pressing needs within your healthcare organization.

Furthermore, predictive analytics can refine your selection process. By analyzing historical hiring data, these tools identify traits and qualifications that correlate with successful hires in specialized healthcare roles. This data-driven approach ensures that you're not just filling positions, but you're also making strategic hires that contribute to long-term success.

Innovative job previews, particularly those using augmented reality tools, offer candidates immersive experiences. They allow potential hires to visualize their work environments and responsibilities before applying, which can significantly engage candidates and increase their interest in joining your team.

Lastly, don't underestimate the power of recruitment marketing. Leveraging social media platforms enhances your outreach efforts. It engages potential candidates where they're most active, boosting your chances of attracting top talent who are well-aligned with your organizational goals and culture. This strategic engagement is crucial in a competitive healthcare recruitment landscape.

Enhancing Employer Branding

As you focus on enhancing your employer branding, it's crucial to cultivate a strong organizational culture that resonates with potential hires.

Incorporating specialized HR management solutions into your strategy can significantly enhance your appeal to skilled healthcare professionals by ensuring compliance and operational efficiency.

Showcasing employee testimonials can powerfully communicate the lived experiences and benefits of working at your healthcare facility.

Cultivating Organizational Culture

A strong employer brand not only boosts your ability to attract top healthcare professionals by up to 20%, but also dramatically reduces annual employee turnover by 69%.

As you strengthen your organization's employer branding, consider the profound impact of cultivating a robust organizational culture.

Here's how you can leverage this to enhance your recruitment strategies:

  1. Articulate Your Employee Value Proposition (EVP): Clearly communicate the benefits you offer beyond salary, such as career development opportunities and work-life flexibility. Show how these contribute to personal and professional growth, making your organization a top choice for prospective employees.

  2. Showcase Your Commitment to Community Involvement: Emphasize your healthcare organization's role in supporting vulnerable populations. Candidates often seek employers who make a real difference, so highlight how joining your team means they're part of a larger mission.

  3. Maintain a Consistent Positive Reputation: Use various platforms to consistently portray a positive organizational culture. This consistency helps in attracting candidates who prioritize employer reputation, ensuring that their values align with yours.

Incorporating advanced HR technologies can further streamline the recruitment process, making it easier to attract and retain top talent in the healthcare sector.

This approach not only enhances operational efficiency but also supports strategic decision-making in workforce management.

Showcasing Employee Testimonials

Building on the theme of strong organizational culture, showcasing employee testimonials is another powerful strategy to enhance your employer branding. By highlighting genuine employee experiences in your recruitment materials, you're not just filling space; you're strategically enhancing candidate attraction.

Studies show that authentic insights into your company culture and work environment can increase candidate attraction by 20%. This isn't just about getting more resumes—it's about attracting professionals who resonate with your organizational values and are more likely to stay, potentially reducing your annual employee turnover by up to 69%.

Moreover, embracing diversity in the testimonials you share reflects your commitment to inclusiveness, crucial for tackling the significant lack of diversity in the healthcare workforce. It's about showing, not telling, that diversity is valued and practiced within your team.

This approach doesn't only appeal to a broader range of job seekers but also strengthens your employer branding. Remember, 84% of job seekers weigh an employer's reputation heavily before applying. By leveraging strategic HR partnerships, organizations can enhance these efforts, aligning recruitment strategies with broader business objectives for more effective and targeted outreach.

Regular updates of these testimonials on your platforms like social media and job postings keep your portrayal of employee satisfaction and company culture fresh and credible, reinforcing trust with potential candidates and indirectly boosting your retention rates.

Navigating through the evolving landscape of healthcare recruitment, you'll notice several key trends poised to shape the future. As you delve deeper into this field, understanding these trends will equip you with the tools to adapt and thrive in an increasingly competitive environment.

Here are the top three trends you should be aware of:

  1. Rise of Telemedicine Roles With the post-pandemic acceleration in telemedicine, healthcare organizations are now prioritizing the recruitment of professionals skilled in digital patient interactions and remote work settings.

This shift not only enhances patient care but also broadens the scope for healthcare recruitment, integrating more flexible work options that appeal to a diverse pool of candidates.

  1. Data-Driven Recruitment Strategies Leveraging big data analytics is becoming a cornerstone for developing efficient recruitment strategies.

Healthcare organizations are utilizing these data-driven insights to streamline candidate screening processes and identify talent trends.

This approach ensures that recruitment isn't only efficient but also aligned with the dynamic needs of the healthcare sector.

  1. Focus on Diversity and Inclusion There is an increasing commitment to enhance diversity and inclusion within healthcare settings.

Recognizing the value of diverse perspectives in improving patient care, healthcare organizations are implementing more inclusive hiring practices.

This involves integrating artificial intelligence tools in recruitment to reduce bias and ensure a fair evaluation of all candidates.

Conclusion

Efficient Human Resources (HR) management is pivotal for business success, as it not only ensures regulatory compliance and employee satisfaction but also significantly contributes to a company's strategic goals. One effective strategy to enhance HR functionalities is by outsourcing these responsibilities, which can liberate a business from the intricate, day-to-day administrative burdens and refocus its energies on core business objectives.

A prime example of a comprehensive HR solutions provider is Altrust Services. This company aids businesses in streamlining their operations through a suite of tailored HR services that address the unique needs of each business. By partnering with Altrust Services, companies can leverage expert assistance in areas such as Payroll Management, Employee Benefits Administration, Compliance and Risk Management, and Performance Management.

Altrust Services offers end-to-end recruitment support, which is crucial for companies aiming to attract and onboard top-tier talent efficiently. Their recruitment solutions are designed to simplify the hiring process, from sourcing candidates to final onboarding, ensuring a smooth transition and integration of new employees into the company's culture.

Moreover, navigating the complex landscape of labor laws and regulations can be daunting for many businesses. Altrust Services brings to the table its compliance expertise, helping businesses stay up-to-date with current laws and regulations, thus mitigating risks and avoiding potential legal challenges. This comprehensive understanding of compliance requirements not only protects the company but also fosters a trustworthy environment for the workforce.

Another significant aspect of Altrust Services' offerings is their focus on Performance Management. Effective performance management is essential for boosting productivity and achieving organizational objectives. Altrust Services helps companies implement performance management systems that are fair, transparent, and aligned with the company's strategic goals. This ensures that employees are engaged and motivated, leading to increased productivity and better overall performance.

Lastly, the importance of employee training and development cannot be overstated. Altrust Services recognizes this need and provides extensive training and development programs that help in fostering a skilled and engaged workforce. These programs are tailored to meet the specific needs of a business and help in nurturing a culture of continuous learning and improvement.

In conclusion, outsourcing HR functions to a dedicated provider like Altrust Services allows businesses to not only maintain compliance and improve employee satisfaction but also reduce operational costs. Their bespoke HR solutions ensure that companies can focus on their core operations, secure in the knowledge that their HR needs are being managed expertly and efficiently. This strategic approach to HR management empowers businesses to thrive in today's competitive market.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

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Expert Tips for Recruiting Specialized Healthcare Professionals

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPPA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry
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