loader image

What does medical staffing do?

Altrust Services - RCM DENTAL PRACTICE BILLING
Table of Contents
What Does Medical Staffing Do?

What Does Medical Staffing Do?

Understanding the Role of Medical Staffing

When pondering the function of medical staffing, it's essential to recognize its critical role in maintaining the operational efficiency of hospitals and clinics. Altrust Services specializes in ensuring that healthcare facilities are staffed with the right professionals in the right places, significantly impacting patient care quality and facility success.

How Altrust Services Enhances Healthcare Staffing

Altrust Services plays a pivotal role in the healthcare industry by addressing the delicate balance between the demand and supply of healthcare workers. Here are the key ways in which they contribute:

  • Strategic Placement of Healthcare Professionals: Altrust Services ensures that each professional is matched with a role that suits their skills and expertise, promoting better patient outcomes and staff satisfaction.

  • Addressing Staff Shortages: They quickly fill vacancies to prevent any disruption in patient care, using their extensive network of qualified healthcare professionals.

  • Improving Patient Satisfaction: By efficiently managing staffing needs, Altrust Services helps healthcare facilities maintain a high level of patient care, directly influencing patient satisfaction and trust.

  • Supporting Healthcare Facility Success: The strategic staffing solutions provided by Altrust Services contribute to the overall success and smooth operation of healthcare facilities.

The Impact of Efficient Medical Staffing on Healthcare

Efficient medical staffing, as facilitated by Altrust Services, affects various aspects of healthcare:

  • Enhanced Patient Care: Proper staffing ensures that patient needs are met promptly and effectively, leading to improved health outcomes.

  • Operational Efficiency: Adequate staffing levels allow for smoother operations, reducing stress on existing staff and decreasing burnout rates.

  • Financial Sustainability: By optimizing staffing, Altrust Services helps facilities control labor costs while maintaining high-quality care, contributing to financial stability.

  • Adaptability and Scalability: With the support from Altrust Services, healthcare facilities can adapt to changing patient loads and scale their operations accordingly without compromising care quality.

By integrating Altrust Services into their operations, healthcare facilities can ensure that they not only meet the current healthcare demands but are also prepared for future challenges. This strategic approach to medical staffing is indispensable for sustaining high standards of patient care and operational excellence in the healthcare sector.

What does a medical staffing manager do?

Evaluating the staffing needs of healthcare facilities, a medical staffing manager plays a pivotal role in ensuring hospitals and clinics are well-equipped with qualified professionals. As you delve into this career, you'll find that your responsibilities extend far beyond just filling positions. You're tasked with creating robust recruitment strategies tailored to meet specific needs efficiently. It's your job to ensure that the healthcare facilities you serve can thrive with a competent, fully staffed team.

Your day-to-day tasks revolve around the recruitment process. This includes advertising job openings, which must be strategically placed to attract the right candidates. You'll spend considerable time screening applicants, conducting interviews, and ultimately ensuring that only the most qualified candidates make it through. This rigorous vetting process is crucial as it directly impacts the quality of care patients receive.

Additionally, by streamlining hiring processes, the integration of HR strategies from specialized staffing firms can significantly enhance the recruitment efficiencies and quality of hires within the healthcare sector.

Furthermore, as a medical staffing manager, you're not just a recruiter but also a key player in contract management. You draft and manage contracts between healthcare facilities and staff, making sure all legal and contractual obligations are met. It's essential that you're well-versed in the regulations governing healthcare employment to avoid legal pitfalls.

Monitoring employee performance is another critical aspect of your role. You provide feedback to both staff and healthcare facilities, aiming to maintain high standards of care and service delivery.

Additionally, you facilitate ongoing training and ensure certification verification to maintain compliance with facility protocols and healthcare regulations. Your role is pivotal in shaping the healthcare landscape, ensuring that facilities operate smoothly and efficiently, adhering to the highest standards.

What is the role of a nurse staffing?

While a medical staffing manager oversees the broader recruitment needs of a healthcare facility, nurse staffing agencies play a specialized role in ensuring that these facilities are supplied with highly qualified nursing professionals. You'll find that these healthcare staffing agencies are crucial in addressing immediate shortfalls, providing both temporary and permanent nursing staff who meet the high standards necessary for quality patient care.

Your role as a nurse staffing agency involves a meticulous process of matching qualified workers with the specific needs of healthcare facilities. This isn't just about filling positions; it's about finding the right fit. You evaluate the specialties, skills, and experiences required and connect those dots with the right candidates. This ensures that the nursing staff you provide can integrate seamlessly and contribute effectively from day one.

By utilizing advanced HR tools, agencies enhance their recruitment processes and improve the accuracy in matching candidates to the needs of healthcare facilities.

Moreover, a significant part of your job involves rigorous screening and background checks. You ensure that all candidates meet the necessary licensing and certification requirements before they step into a healthcare setting. This commitment to high standards is what sets you apart in the staffing firm landscape.

You also play a continuous role in supporting these professionals. By offering ongoing training and familiarization with facility protocols, you help maintain a stable and functional environment within healthcare teams. This support is vital, especially when you're able to deploy pre-vetted candidates quickly, often within one to two days, to handle peak times or cover unexpected staff absences.

This rapid response capability helps healthcare facilities maintain operational stability and continuous patient care without skipping a beat.

What is a medical team in a hospital?

A medical team in a hospital is a dynamic group of healthcare professionals tasked with providing comprehensive care to patients. You'll find that this team typically includes a diverse set of roles: physicians, nurses, pharmacists, and allied health staff, all converging their expertise to manage patient health effectively.

Depending on your specific health needs, the team might also involve specialists like surgeons, anesthesiologists, or radiologists, ensuring that every aspect of your treatment is covered.

The success of this team hinges on stellar communication and teamwork. Studies have underscored that collaborative care models don't just enhance outcomes but also minimize errors—making your hospital stay safer and your recovery smoother.

In many healthcare organizations, interdisciplinary rounds are a staple, facilitating regular discussions among medical professionals about your progress and refining treatment plans accordingly. Effective recruitment strategies ensure that these teams are composed of highly skilled and compassionate healthcare professionals, critical for delivering high-quality care.

You might notice that the size and varied expertise of the medical team directly influence the quality of care you receive. Research suggests that hospitals with robust, well-coordinated teams achieve higher patient satisfaction and better overall health results.

This isn't just about having more hands on deck; it's about having the right hands, with the right skills, all pulling together.

Understanding the framework of a medical team helps you appreciate the complex, yet finely-tuned mechanism of healthcare workers dedicated to your well-being.

It's this intricate mesh of teamwork among dedicated healthcare professionals that supports the ultimate goal: your health and satisfaction. Remember, every interaction and every medical intervention is a testament to the collaborative spirit of your medical team.

What does the staffing management function do?

The staffing management function plays a crucial role in ensuring that healthcare facilities are equipped with the right professionals to meet patient needs efficiently. This involves a meticulous evaluation of facility needs and requirements to ascertain the optimal number of healthcare professionals needed in various roles and settings.

You'll find that effective staffing ensures that there are sufficient hands on deck, not just in numbers but also in skill sets, to provide top-notch care.

Your journey in staffing management begins with recruitment. This process isn't just about filling positions but ensuring candidates meet the necessary qualifications, certifications, and skills for their designated roles. You're looking for the best fit, not just any fit.

Screening during interviews is rigorous, focusing on both competence and the potential to adapt to your facility's culture.

Once candidates are selected, the function extends to drafting and managing contracts. Here, clarity is key. It's your job to ensure that legal obligations are met and both parties are clear on job duties and payment structures.

This helps in avoiding future conflicts and ensures smooth operations.

Performance management is another critical area you'll handle. Monitoring employee performance, providing feedback, and addressing issues promptly help in maintaining high standards of care.

You're not just overseeing work; you're fostering professional growth and ensuring compliance with healthcare standards.

Furthermore, your role includes coordinating ongoing training and ensuring compliance with regulatory requirements. This ensures all staff are up-to-date with the latest protocols and certifications, providing safe and effective care.

Thus, your expertise in staffing management provides comprehensive workforce solutions that keep healthcare facilities functioning at their best.

What is staffing in care?

After exploring the comprehensive role of staffing management, let's focus specifically on what staffing in care entails.

In the realm of healthcare, effective staffing is crucial for maintaining high standards of patient care. You might wonder exactly how this works and why it's so pivotal.

Healthcare staffing agencies play a vital role in this process. They aren't just about filling positions; they ensure that each health care worker placed is thoroughly vetted and equipped for the specific demands of the medical facility they'll serve.

This involves several critical steps:

  1. Evaluating Needs: Staffing agencies assess the specific requirements of healthcare facilities, determining the necessary number and types of professionals needed.

  2. Recruitment: They attract qualified candidates, including specialized roles like registered nurses and allied health professionals.

  3. Screening: Agencies conduct meticulous background checks and verify certifications to ensure all health care workers are compliant with regulations and fully qualified.

  4. Timely Placement: These agencies provide quick placements, often within one to two days, to fill critical vacancies, thereby alleviating the existing staff's workload and maintaining uninterrupted patient care.

How do staffing levels affect patient care?

How do staffing levels influence your experience when receiving medical care? When healthcare facilities are adequately staffed, you're less likely to face long wait times, which significantly affects your satisfaction and the overall quality of care you receive.

However, when staffing levels are insufficient, the impact can be far-reaching. With fewer healthcare professionals available, the risk of medical errors escalates. This isn't just a minor inconvenience; it's a serious safety concern. Research underscores that each additional patient a nurse must care for increases the chances of patient mortality by 7%. This statistic vividly illustrates how critical proper staffing levels are to ensuring safe, effective patient care.

Moreover, staffing shortages don't just affect patient outcomes; they also lead to burnout among medical staff. Imagine the stress and exhaustion you'd feel being responsible for more patients than you can manage—nearly half of all nurses reported feeling burnt out in 2022. This burnout not only compromises the quality of care but also contributes to high turnover rates, further destabilizing staffing adequacy.

Facilities that maintain optimal staffing ratios see markedly better results. These include lower rates of hospital-acquired infections and reduced lengths of hospital stays, which underline the importance of adequate staffing in improving operational efficiency and patient outcomes.

Understanding these dynamics helps highlight why ensuring proper healthcare staffing levels isn't merely an administrative concern but a critical component of healthcare quality and effectiveness.

It's clear that the right staffing levels are indispensable for both patient safety and staff wellbeing.

Why work in healthcare recruitment?

Addressing the critical shortage of healthcare providers, which is projected to exceed 4 million by 2026, working in healthcare recruitment offers a unique opportunity to make a significant impact.

You'll be at the forefront of tackling the staff shortage, ensuring that healthcare facilities are equipped with the professionals they need to deliver quality care.

In this role, you're not just filling positions; you're enhancing the efficiency of the healthcare industry. The average hiring time for healthcare roles was 44 days as of early 2023, highlighting a significant gap that you can help close.

By implementing best practices in the hiring process, you streamline operations and reduce the burden on healthcare organizations, allowing them to focus more on patient care.

Partnering with various staffing agencies, you'll gain insights into the diverse needs of the healthcare sector. This collaboration not only broadens your professional network but also deepens your understanding of cultural competence, which is crucial for improving patient outcomes in diverse populations.

Here's why you should consider a career in healthcare recruitment:

  1. Direct Impact: You directly address the urgent need for healthcare providers.
  2. Professional Growth: Networking with industry professionals offers immense opportunities for learning and career development.
  3. Cultural Competence: Working with diverse agencies enhances your ability to meet the needs of varied patient demographics.
  4. Career Satisfaction: Knowing your role supports essential services adds a rewarding dimension to your work.

Choosing a career in healthcare recruitment means playing a key role in shaping the future of healthcare services, ensuring permanent placement of skilled professionals where they're most needed.

Conclusion

The Role of Medical Staffing in Healthcare

Medical staffing is critical in ensuring that healthcare facilities operate with a team of qualified professionals. For managers, this involves assessing staffing needs, managing recruitment processes, and overseeing contractual agreements. Effective staffing adheres to legal and ethical standards and has a profound influence on patient care.

How Altrust Services Enhances Staffing Efficiency

Altrust Services specializes in optimizing the recruitment and placement of healthcare professionals. By partnering with Altrust Services, healthcare facilities can ensure they have access to a pool of highly skilled candidates. This collaboration streamlines the hiring process, making it more efficient and effective.

Key Contributions of Effective Staffing:

  • Meeting Legal and Ethical Standards: Aligning with regulatory requirements is not just mandatory but essential for maintaining trust and safety in healthcare settings.
  • Impact on Patient Care: The quality of care patients receive is directly tied to the competence and adequacy of the staffing. Altrust Services aids in fulfilling these critical areas by providing thoroughly vetted healthcare professionals.
  • Enhancing Efficiency and Quality of Care: By utilizing the expertise of Altrust Services, healthcare facilities can enhance their operational efficiency. This, in turn, improves the quality of care delivered to patients, highlighting the importance of strategic staffing solutions.

Strategic Staffing with Altrust Services

Incorporating strategic staffing solutions from Altrust Services into medical settings underscores its importance in the broader context of healthcare management. Facilities that engage with Altrust Services benefit from tailored staffing solutions that address specific needs, ensuring that the quality of patient care is consistently upheld.

Conclusion: The collaboration with Altrust Services not only simplifies the recruitment process but also ensures that healthcare facilities are equipped with competent professionals, thereby enhancing overall patient outcomes and care quality. This partnership is crucial for maintaining a resilient and responsive healthcare system.

Why AltruST is Your Ideal Offshoring Partner?

Looking to elevate your team with top-tier talent? Meet Altrust – your go-to offshoring ally for businesses of all sizes.   

At Altrust, we’re all about crafting teams that vibe with your culture and values. Our commitment to quality and professionalism makes us the perfect fit for businesses seeking offshoring excellence.   

With a proven track record, our seasoned professionals are here to guide you through the offshoring journey, ensuring a seamless and successful partnership.   

Partnering with Altrust means tapping into our expertise in cultural alignment, talent acquisition, and employee management. We’re not just a service; we’re your dedicated partner in building the perfect global team for your business – whether you’re a small startup or a big player in the market.   

To reach out to Altrust please contact us at buildmyteam@altrustservices.com. Let’s discuss how we can enhance your team with top-tier talent and explore the benefits of offshoring excellence together. Looking forward to connecting! 

Boost Your Team. Build Your Future. Consult with Us!

Facebook
Twitter
LinkedIn
Pinterest
Reddit
Tumblr
Skype
Telegram
Digg
Pocket
WhatsApp
X
Threads

What does medical staffing do?

See Our Pricing

PRICING

MEDICAL AND DENTAL VIRTUAL ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities may include:

•Booking and managing patient appointments.
•Coordinating meetings and maintaining calendars.
•Managing social media accounts.
•Creating and distributing newsletters.
•Running digital marketing campaigns.
•Handling patient inquiries.
•Managing patient follow-ups.
•Sending appointment reminders.
•Transcribing medical notes.
•Maintaining electronic health records (EHR).
•Ensuring proper documentation and coding.
•Assisting with recruitment and onboarding.
•Managing employee records.
•Coordinating training and development programs.
•Organizing and maintaining patient records.
•Managing data entry tasks.
•Ensuring compliance with data protection regulations (e.g., HIPAA).
•Providing IT support for office systems.
•Managing software and hardware issues.
•Ensuring cybersecurity measures are in place.
•Managing CRM systems.
•Conducting patient satisfaction surveys.
•Developing patient engagement strategies.
•Preparing financial statements.
•Managing accounts payable/receivable.
•Conducting financial analysis and reporting.
•Processing patient bills.
•Managing insurance claims.
•Handling payments and follow-ups on unpaid bills.
•Coordinating patient care transitions between healthcare settings.
•Ensuring continuity of care during transitions.
•Communicating care plans to patients and families.
•Monitoring and ordering medical supplies and equipment.
•Managing inventory levels.
•Coordinating with vendors for timely deliveries.


Requirements:
• Strong written English and communication skills
• Reliable and has a high attention to detail
• Proficiency with MS Office Tools and Google Docs
• Basic Excel proficiency
• Quick learner
• HIPAA Compliance

 

 

PATIENT COMMUNICATION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Act as the primary point of contact for patients
  • Address inquiries, schedule appointments, and provide healthcare information
  • Handle patient complaints and concerns with empathy
  • Manage incoming and outgoing communications via phone, email, and messaging platforms
  • Maintain clear, professional, and timely communication with patients and stakeholders
  • Schedule, reschedule, and confirm patient appointments
  • Coordinate with medical staff for smooth appointment flow and minimal wait times
  • Update and maintain accurate patient records in the healthcare management system
  • Document patient interactions for reference and compliance
  • Conduct follow-up calls or messages for treatment plan and post-appointment care instructions
  • Remind patients of upcoming appointments and necessary preparations
  • Provide educational materials and resources about health conditions and treatments
  • Assist patients in understanding healthcare instructions and terminology
  • Work with healthcare providers, administrative staff, and team members to improve patient satisfaction and care outcomes
  • Participate in team meetings and training sessions
  • Handle sensitive patient information in compliance with HIPAA and regulatory requirements
  • Maintain confidentiality and security of patient data

Requirements:

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in healthcare administration, communications, or a related field preferred
  • Previous experience in a healthcare setting, particularly in patient communication or customer service roles
  • Familiarity with medical terminology and healthcare procedures
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to empathize and connect with patients
  • Proficiency in healthcare management software, electronic health records (EHR), and relevant communication tools
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Attention to detail in managing patient information and scheduling
  • Strong problem-solving skills with the ability to think critically and make informed decisions
  • Ability to handle challenging situations calmly and professionally
  • Flexibility to adapt to changing schedules and patient needs
  • Willingness to learn and implement new technologies and procedures
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Adherence to organizational policies and procedures
  • Bilingual or multilingual abilities are a plus, particularly in languages commonly spoken by the patient population
  • High level of professionalism and dedication to providing quality patient care
  • Strong work ethic and a positive attitude

DATA ENRTY SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Inputting data accurately and efficiently into databases and spreadsheets
  • Verifying data by comparing it to source documents
  • Updating and maintaining data systems and records
  • Preparing data for entry by compiling and sorting information
  • Reviewing data for errors, missing information, and inconsistencies
  • Communicating with team members to resolve data discrepancies
  • Ensuring data confidentiality and security
  • Performing regular backups to ensure data preservation
  • Generating reports and performing data retrieval as needed
  • Assisting with data-related tasks and projects as required

Requirements:

  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven data entry work experience, preferably in a similar role
  • Proficiency in using data entry software, databases, and MS Office applications
  • Excellent typing speed and accuracy
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills for collaborating with team members
  • Ability to work independently with minimal supervision
  • Basic understanding of data management principles
  • Strong time management skills with the ability to meet deadlines

MEDICAL TRANSCRIPTIONIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Transcribe dictated recordings from healthcare professionals into written reports
  • Review and edit transcriptions for accuracy, grammar, and clarity
  • Ensure proper formatting and adherence to healthcare documentation standards
  • Identify and clarify inconsistencies or inaccuracies in medical dictations
  • Enter transcribed reports into electronic health records (EHR) systems
  • Maintain confidentiality and security of patient information in compliance with HIPAA regulations
  • Collaborate with healthcare providers to resolve any discrepancies in the transcriptions
  • Stay updated with medical terminology, procedures, and transcription practices
  • Perform quality assurance checks on transcriptions for completeness and accuracy
  • Follow up with healthcare professionals to obtain additional information or clarification as needed

Requirements:

  • High school diploma or equivalent required
  • Certification in medical transcription from an accredited program preferred
  • Previous experience as a medical transcriptionist or in a related role
  • Proficiency in medical terminology, anatomy, and pharmacology
  • Excellent typing speed and accuracy
  • Strong listening skills and attention to detail
  • Proficiency in using transcription software and EHR systems
  • Ability to work independently and meet deadlines
  • Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
  • Strong written and verbal communication skills
  • Ability to adapt to different accents and dictation styles from healthcare providers

HUMAN RESOURCE ASSISTANT
40 hrs/week

Approx. Price Per Hour (USD): $8.00

 

Responsibilities:

  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Conduct initial orientation to newly hired employees
  • Assist with recruitment by posting job ads, organizing resumes and job applications, scheduling job interviews, and assisting in interview processes
  • Coordinate communication with candidates and schedule interviews
  • Assist in various HR-related activities such as onboarding, training and development, and employee engagement

Requirements:

  • Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field preferred
  • Ability to handle data with confidentiality
  • Good understanding of HR practices and procedures
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer-focused attitude, with high level of professionalism and discretion
  • Bilingual or multilingual abilities are a plus

MARKETING AND PATIENT ACQUISITION SPECIALIST
40 hrs/week

Approx. Price Per Hour (USD): $10.00

 

Responsibilities:

  • Create and implement comprehensive marketing plans to attract and retain patients
  • Develop and execute targeted campaigns across various channels (social media, email, print, etc.)
  • Produce engaging content for marketing materials, including blogs, newsletters, social media posts, and website copy
  • Collaborate with the design team to develop visually appealing promotional materials
  • Identify and pursue opportunities to attract new patients
  • Develop partnerships with community organizations, businesses, and other healthcare providers
  • Conduct market research to identify patient needs and preferences
  • Analyze competitor strategies and market trends to inform marketing efforts
  • Plan and manage community events, health fairs, and open houses to promote services
  • Coordinate participation in local and industry events to increase brand visibility
  • Manage and optimize online presence, including website, social media profiles, and online directories
  • Implement SEO and SEM strategies to improve online visibility and attract new patients
  • Develop and maintain strong relationships with existing patients to encourage referrals and repeat visits
  • Implement patient retention programs and loyalty initiatives
  • Track and analyze marketing campaign performance
  • Provide regular reports on patient acquisition metrics and marketing ROI
  • Work closely with clinical and administrative teams to ensure alignment of marketing strategies with organizational goals
  • Collaborate with external vendors and agencies as needed

Requirements:

  • Bachelor’s degree in marketing, communications, healthcare administration, or a related field required
  • Previous experience in healthcare marketing or patient acquisition preferred
  • Proven track record of successful marketing campaigns and patient acquisition strategies
  • Strong written and verbal communication skills
  • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools)
  • Excellent organizational and project management skills
  • Ability to develop innovative marketing ideas and campaigns
  • Strong visual and content creation skills
  • Strong analytical skills to assess marketing performance and make data-driven decisions
  • Ability to interpret market research and patient data
  • Familiarity with CRM software and patient management systems
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite)
  • Ability to build and maintain relationships with patients, staff, and community partners
  • Strong team collaboration skills
  • Flexibility to adapt to changing market conditions and organizational needs
  • Willingness to learn and implement new marketing technologies and strategies
  • High level of professionalism and dedication to patient care
  • Strong work ethic and a positive attitude
  • Understanding of healthcare regulations and compliance standards related to marketing
  • Commitment to maintaining patient confidentiality and ethical marketing practices

CUSTOMER SUPPORT

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Provides phone, video call, email, ticketing and online chat support to customer enquiries.

Example responsibilities may include:
• Answering phone, online chat enquiries and questions from new and existing customers
• Responding to customer emails
• Looking up customer order details from our internal CRM
• Processing refunds and other customer requests according to internal procedures
• Send email and SMS quotes to customers

Requirements
• Strong written English and verbal communication skills
• Attention to detail

BOOKKEEPER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities and Tasks May Include:

  • Accurately record daily financial transactions and complete the posting process.
  • Generate, send, and follow up on invoices.
  • Reconcile financial discrepancies by collecting and analyzing account information.
  • Maintain a systematic record of financial documents and ensure they are up-to-date.
  • Process accounts receivable/payable and handle payroll efficiently.
  • Prepare monthly, quarterly, and annual financial statements.
  • Collaborate with the accounting team to prepare for audits and other financial reviews.
  • Stay updated with financial policies, regulations, and legislation.

Requirements

  • Proven bookkeeping experience with a strong attention to detail.
  • Proficiency in MS Excel and accounting software (e.g., QuickBooks, Xero).
  • Strong mathematical and analytical skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Knowledge of generally accepted accounting principles and procedures.

Highly Regarded Skills and Experience

  • Experience in bookkeeping for international clients.
  • Familiarity with multiple accounting software platforms.
  • A degree or certification in Finance, Accounting, or a related field.
  • Strong interpersonal skills and the ability to work in a team environment.
  • Experience in managing financial records for small to medium-sized businesses.

WEB DEVELOPER

40 hrs/week
Approx. Price Per Hour (USD): $11.00

 

Responsibilities for a Developer Specialising in WordPress

  • Develop and maintain dynamic websites and web applications using WordPress.
  • Collaborate with the design and marketing teams to turn visions into reality.
  • Ensure high-performance and availability, managing all technical aspects of the CMS.
  • Establish and guide the website’s architecture.
  • Ensure high-quality source code, testing, and debugging.
  • Collaborate with front-end developers and web designers to improve usability.
  • Stay updated with the latest industry trends and advancements.

 

Requirements

  • Proven work experience as a WordPress Developer.
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Proficient understanding of code versioning tools.
  • Strong understanding of PHP back-end development.
  • Familiarity with Google Tools such as Analytics and Search Console.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Excellent written and verbal communication skills.
  • Basic graphic design skills to create social media and website content.
  • Proficient in MS Office suite, including Excel and Outlook.
  • High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.

SEO SPECIALIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

 

Responsibilities

  • Perform comprehensive client SEO audits focusing on on-page, technical, off-page, and content aspects.
  • Conduct keyword research to identify target keywords and phrases.
  • Develop and implement on-page, off-page, technical, and content optimizations.
  • Create regular SEO reports highlighting organic performance, including keyword tracking, conversions, and organic traffic.
  • Develop and execute off-page SEO through link building
  • Develop and execute a content strategy to grow organic traffic.
  • Conduct competitor SEO analysis to incorporate into the SEO strategy.
  • Collaborate with content writers and marketing teams to ensure SEO best practices are followed.
  • Stay updated with the latest industry trends, algorithm updates, and best practices.

 

Requirements

  • Proficiency in Google Analytics, including GA4.
  • Proficiency in Google Search Console.
  • Proficiency in SEO tools such as SEMRush, Ahrefs, Screaming Frog, and Botify.
  • Minimum of 3 years of experience in SEO, preferably in an agency setting.
  • Strong understanding of HTML/CSS and website structures.
  • Excellent written and verbal communication skills.

COLD CALLER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Cold call real estate sellers from provided lead lists
  • Qualify sellers and properties over the phone
  • Schedule appointments for the acquisition team to visit potential investment properties
  • Log all calls and appointment details in the CRM (Folio)
  • Achieve daily and weekly appointment-setting targets

     

Scope
  • The cold caller will be provided leads to call and will need to learn the client’s specific process for qualifying sellers and properties.
  • They will use an internal CRM to log calls and appointments.
  • They will report directly to the client and work independently once trained on the process.

 

Requirements

  • 6 months experience in cold calling and/or appointment setting
  • Real estate and/or sales experience preferred
  • Clear phone voice and strong communication skills
  • Motivated self-starter who can work independently
  • Organized and detail-oriented
  • Familiarity with CRMs

MEDICAL BILLER AND CODER

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities
  • Obtain authorizations and pre-approvals from insurance companies
  • Verify patient insurance coverage
  • Submit claims to insurance companies
  • Follow up on unpaid/denied claims
  • Appeal denied claims
  • Communicate with insurance companies to resolve issues
  • Maintain accurate patient records
Requirements
  • 6 months experience in medical billing
  • Knowledge of billing practices, terminology, and software
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication abilities
  • Able to multitask and prioritize effectively
  • Passion for improving the patient and provider experience

MEDICAL RECEPTIONIST

40 hrs/week
Approx. Price Per Hour (USD): $10.00

Responsibilities

  • Calendar and Task Management
  • Answer incoming phone calls
  • Schedule appointments for new and existing patients
  • Enter patient information into EMR system
  • Follow up on missed calls
  • Make reminder calls/texts for appointments

Requirements

  • At least 6 months experience as a Medical Receptionist
  • Familiarity with medical terminology and health insurance
  • Excellent phone skills and customer service skills
  • Strong attention to detail
  • Proficient with computers and data entry

DIGITAL MARKETING

Boost Your Medical Practice with Expert Digital Marketing

Enhance your online presence with our comprehensive Medical Digital Marketing package, designed to attract more patients and maximize your ROI. Our services include:

Web Design & Development – Build a professional, high-converting website.
Maintenance & Security – Keep your site updated, virus-free, and running smoothly.
SEO (Basic & Expansion) – Improve search rankings and increase visibility.
Google Business Profile Management – Stand out in local search results.
PPC Management – Get high-quality leads with targeted ads.
Social Media Marketing – Engage with patients and grow your brand.
Email/SMS Marketing – Connect with your audience effectively.
Press Release – Build credibility and brand awareness.

 

💡 Drive More Patients to Your Practice! See Our Affordable Plans Now:

 

View Package Price

 

Skip to content